N° 8142 - Changes shortcuts tooltip

N° 8142 - include Greptile feedbacks
Merge remote-tracking branch 'origin/feature/8142-UserRequest-and-Incident-menu-label' into feature/8142-UserRequest-and-Incident-menu-label
2026-05-08 09:58:54 +02:00 · 2026-05-04 14:42:53 +02:00 · 2026-05-04 14:32:26 +02:00 · 2026-05-04 11:31:07 +02:00 · 2026-05-04 11:27:39 +02:00 · 2026-05-04 10:51:37 +02:00
127 changed files with 445 additions and 1687 deletions
--- a/.github/workflows/action.yml
+++ b/.github/workflows/action.yml
@@ -1,13 +1,9 @@
 name: Add PRs to Combodo PRs Dashboard

 on:
-  pull_request:
+  pull_request_target:
    types:
      - opened
-  issues:
-    types:
-      - opened
-  workflow_call:

 jobs:
  add-to-project:
@@ -35,22 +31,23 @@ jobs:
        run: |
          curl -X POST -H "Authorization: token ${{ secrets.PR_AUTOMATICALLY_ADD_TO_PROJECT }}" \
            -H "Accept: application/vnd.github.v3+json" \
-            https://api.github.com/repos/${{ github.repository }}/issues/${{ github.event.pull_request.number }}/labels \
+            https://api.github.com/repos/Combodo/iTop/issues/${{ github.event.pull_request.number }}/labels \
            -d '{"labels":["internal"]}'

      - name: Set PR author as assignee if member of the organization
-        if: env.is_member == 'true' && github.event_name == 'pull_request'
+        if: env.is_member == 'true'
        run: |
          curl -L \
            -X POST \
            -H "Accept: application/vnd.github+json" \
            -H "Authorization: Bearer ${{ secrets.PR_AUTOMATICALLY_ADD_TO_PROJECT }}" \
-            https://api.github.com/repos/${{ github.repository }}/issues/${{ github.event.pull_request.number }}/assignees \
+            https://api.github.com/repos/Combodo/iTop/issues/${{ github.event.pull_request.number }}/assignees \
            -d '{"assignees":["${{ github.event.pull_request.user.login }}"]}'
        env:
          is_member: ${{ env.is_member }}
+
      - name: Add PR to the appropriate project
-        uses: actions/add-to-project@v2
+        uses: actions/add-to-project@v1.0.2
        with:
          project-url: ${{ env.project_url }}
          github-token: ${{ secrets.PR_AUTOMATICALLY_ADD_TO_PROJECT }}
--- a/datamodels/2.x/installation.xml
+++ b/datamodels/2.x/installation.xml
@@ -54,15 +54,6 @@
 					</modules>
 					<default>true</default>
 				</choice>
-        <choice>
-          <extension_code>itop-flow-map</extension_code>
-          <title>Application Data Flows</title>
-          <description>Modelize flows between your applications, with impacts analysis</description>
-          <modules type="array">
-            <module>itop-flow-map</module>
-          </modules>
-          <default>true</default>
-        </choice>
 				<choice>
 					<extension_code>itop-config-mgmt-storage</extension_code>
 					<title>Storage Devices</title>
@@ -89,20 +80,11 @@
                <modules type="array">
                  <module>itop-container-mgmt</module>
                </modules>
-                <default>true</default>
+                <default>false</default>
              </choice>
            </options>
          </sub_options>
 				</choice>
-        <choice>
-          <extension_code>itop-flow-map</extension_code>
-          <title>Data flow</title>
-          <description>Map data flows between applications</description>
-          <modules type="array">
-            <module>itop-flow-map</module>
-          </modules>
-          <default>false</default>
-        </choice>
 			</options>
 		</step>
 		<step>
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/cs.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/cs.dict.itop-change-mgmt-itil.php
@@ -21,11 +21,11 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:SearchChanges' => 'Hledat změny',
 	'Menu:SearchChanges+' => 'Hledat změnové tikety',
 	'Menu:Change:Shortcuts' => 'Odkazy',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Změny čekající na přijetí',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Změny čekající na schválení',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otevřené změny',
 	'Menu:Changes+' => 'Všechny otevřené změny',
 	'Menu:MyChanges' => 'Změny přidělené mně',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/da.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/da.dict.itop-change-mgmt-itil.php
@@ -20,11 +20,11 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:SearchChanges' => 'Søg efter Changes',
 	'Menu:SearchChanges+' => 'Søg efter Change Tickets',
 	'Menu:Change:Shortcuts' => 'Genveje',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes, som afventer accept',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes, som afventer godkendelse',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Offene Changes',
 	'Menu:Changes+' => 'Alle åbne Changes',
 	'Menu:MyChanges' => 'Mine Changes',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/de.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/de.dict.itop-change-mgmt-itil.php
@@ -19,8 +19,8 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:NewChange+' => 'Einen neuen Change erstellen',
 	'Menu:SearchChanges' => 'Suche nach Changes',
 	'Menu:SearchChanges+' => 'Unter den bestehenden Changes suchen',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts' => 'Changes~~',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes, die auf Annahme warten',
 	'Menu:WaitingAcceptance+' => 'Changes, die auf Annahme warten',
 	'Menu:WaitingApproval' => 'Changes, die auf Genehmigung warten',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/en.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/en.dict.itop-change-mgmt-itil.php
@@ -30,16 +30,16 @@ Dict::Add('EN US', 'English', 'English', [
 	'Menu:NewChange+' => 'Create a new change ticket',
 	'Menu:SearchChanges' => 'Search for changes',
 	'Menu:SearchChanges+' => 'Search for change tickets',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts' => 'Changes',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes',
 	'Menu:WaitingAcceptance' => 'Changes awaiting acceptance',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes awaiting approval',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status',
 	'Menu:Changes' => 'Open changes',
-	'Menu:Changes+' => 'All open changes',
+	'Menu:Changes+' => 'All changes which are not in closed status',
 	'Menu:MyChanges' => 'Changes assigned to me',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changes by category for the last 7 days',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Number of changes for the last 7 days',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changes by domain for the last 7 days',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/en_gb.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/en_gb.dict.itop-change-mgmt-itil.php
@@ -30,16 +30,16 @@ Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:NewChange+' => 'Create a new change ticket',
 	'Menu:SearchChanges' => 'Search for changes',
 	'Menu:SearchChanges+' => 'Search for change tickets',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts' => 'Changes~~',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes awaiting acceptance',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes awaiting approval',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Open changes',
-	'Menu:Changes+' => 'All open changes',
+	'Menu:Changes+' => 'All changes which are not in closed status',
 	'Menu:MyChanges' => 'Changes assigned to me',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changes by category for the last 7 days',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Number of changes for the last 7 days',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changes by domain for the last 7 days',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/fr.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/fr.dict.itop-change-mgmt-itil.php
@@ -18,16 +18,16 @@ Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:NewChange+' => 'Créer un nouveau ticket de changement',
 	'Menu:SearchChanges' => 'Rechercher des changements',
 	'Menu:SearchChanges+' => 'Rechercher parmi les tickets de changement',
-	'Menu:Change:Shortcuts' => 'Raccourcis',
-	'Menu:Change:Shortcuts+' => '',
-	'Menu:WaitingAcceptance' => 'Changements en attente d\'acceptance',
-	'Menu:WaitingAcceptance+' => 'Changements en attente d\'acceptance',
-	'Menu:WaitingApproval' => 'Changements en attente d\'approbation',
-	'Menu:WaitingApproval+' => 'Changements en attente d\'approbation',
-	'Menu:Changes' => 'Changements ouverts',
-	'Menu:Changes+' => 'Tickets de changement ouverts',
-	'Menu:MyChanges' => 'Mes changements',
-	'Menu:MyChanges+' => 'Tickets de changement qui me sont assignés',
+	'Menu:Change:Shortcuts' => 'Changements',
+	'Menu:Change:Shortcuts+' => 'Raccourcis vers différents groupes de changements',
+	'Menu:WaitingAcceptance' => 'En attente de validation',
+	'Menu:WaitingAcceptance+' => 'Changements à l\'état nouveau, en attente d\'acceptation',
+	'Menu:WaitingApproval' => 'En attente d\'approbation',
+	'Menu:WaitingApproval+' => 'Changements dans l\'état programmé, en attente d\'approbation',
+	'Menu:Changes' => 'En cours',
+	'Menu:Changes+' => 'Tickets de changement qui ne sont pas dans l\'état fermé',
+	'Menu:MyChanges' => 'Qui me sont assignés',
+	'Menu:MyChanges+' => 'Changements ni fermés, ni résolus, dont je suis l\'agent assigné',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changements par catégorie',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Changements par jour',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changements par domaine',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/it.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/it.dict.itop-change-mgmt-itil.php
@@ -19,11 +19,11 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:SearchChanges' => 'Cerca per cambi',
 	'Menu:SearchChanges+' => 'Cerca i cambi per tickets',
 	'Menu:Change:Shortcuts' => 'Scorciatoie',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Modifiche in attesa di accettazione',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Modifiche in attesa di approvazione',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Modifiche aperte',
 	'Menu:Changes+' => 'Tutte le Modifiche aperte',
 	'Menu:MyChanges' => 'Modifiche assegnate a me',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/ja.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/ja.dict.itop-change-mgmt-itil.php
@@ -19,13 +19,13 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:SearchChanges' => '変更検索',
 	'Menu:SearchChanges+' => '変更チケット検索',
 	'Menu:Change:Shortcuts' => 'ショートカット',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => '受理待ちの変更',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => '承認待ちの変更',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'オープン状態の変更',
-	'Menu:Changes+' => '',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => '担当している変更',
 	'Menu:MyChanges+' => '担当している変更(エージェントとして)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => '最近7日間のカテゴリ別の変更',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/nl.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/nl.dict.itop-change-mgmt-itil.php
@@ -21,11 +21,11 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:SearchChanges' => 'Zoek naar changes',
 	'Menu:SearchChanges+' => 'Zoek naar changes',
 	'Menu:Change:Shortcuts' => 'Snelkoppelingen',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes die acceptatie vereisen',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes die goedkeuring vereisen',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Open changes',
 	'Menu:Changes+' => 'Alle open changes',
 	'Menu:MyChanges' => 'Changes toegewezen aan mij',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/pl.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/pl.dict.itop-change-mgmt-itil.php
@@ -19,11 +19,11 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
 	'Menu:SearchChanges' => 'Szukaj zmian',
 	'Menu:SearchChanges+' => 'Szukaj zgłoszeń zmian',
 	'Menu:Change:Shortcuts' => 'Skróty',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Zmiany do akceptacji',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Zmiany do zatwierdzenia',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otwarte zmiany',
 	'Menu:Changes+' => 'Wszystkie otwarte zmiany',
 	'Menu:MyChanges' => 'Zmiany przypisane do mnie',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/pt_br.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/pt_br.dict.itop-change-mgmt-itil.php
@@ -19,13 +19,13 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 	'Menu:SearchChanges' => 'Pesquisar por mudanças',
 	'Menu:SearchChanges+' => 'Pesquisar por solicitações de mudança',
 	'Menu:Change:Shortcuts' => 'Atalhos',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Mudanças aguardando aceitação',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Mudanças aguardando aprovação',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Mudanças abertas',
-	'Menu:Changes+' => '',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Mudanças atribuídas a mim',
 	'Menu:MyChanges+' => 'Mudanças atribuídas a mim (como Agente)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Mudanças por categoria nos últimos 7 dias',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/sk.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/sk.dict.itop-change-mgmt-itil.php
@@ -23,11 +23,11 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 	'Menu:WaitingAcceptance' => 'Zmeny očakávajúce prijatie',
 	'Menu:WaitingAcceptance+' => '~~',
 	'Menu:WaitingApproval' => 'Zmeny očakávajúce schválenie',
-	'Menu:WaitingApproval+' => '~~',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otvorené zmeny',
-	'Menu:Changes+' => 'All open changes~~',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Zmeny pridelené mne',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)~~',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)~~',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Zmeny podľa kategórie za posledných 7 dní',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Počet zmien za posledných 7 dní',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Zmeny podľa domény za posledných 7 dní',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/tr.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/tr.dict.itop-change-mgmt-itil.php
@@ -20,13 +20,13 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 	'Menu:SearchChanges' => 'Değişiklik ara',
 	'Menu:SearchChanges+' => 'Değişiklik isteği ara',
 	'Menu:Change:Shortcuts' => 'Kısayollar',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Kabul bekleyen değişiklik talepleri',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Onay bekleyen değişiklik talepleri',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Açık değişiklikler',
-	'Menu:Changes+' => '',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Bana atanan değişiklik istekleri',
 	'Menu:MyChanges+' => 'Bana atanan değişiklik istekleri',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Son 7 gün için kategoriye göre değişiklikler',
--- a/datamodels/2.x/itop-change-mgmt-itil/dictionaries/zh_cn.dict.itop-change-mgmt-itil.php
+++ b/datamodels/2.x/itop-change-mgmt-itil/dictionaries/zh_cn.dict.itop-change-mgmt-itil.php
@@ -30,11 +30,11 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
 	'Menu:SearchChanges' => '搜索变更',
 	'Menu:SearchChanges+' => '搜索变更',
 	'Menu:Change:Shortcuts' => '快捷方式',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => '等待审核的变更',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => '等待批准的变更',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => '所有打开的变更',
 	'Menu:Changes+' => '所有打开的变更',
 	'Menu:MyChanges' => '分配给我的变更',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/cs.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/cs.dict.itop-change-mgmt.php
@@ -21,11 +21,11 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:SearchChanges' => 'Hledat změny',
 	'Menu:SearchChanges+' => 'Hledat změnové tikety',
 	'Menu:Change:Shortcuts' => 'Odkazy',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Změny čekající na přijetí',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Změny čekající na schválení',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otevřené změny',
 	'Menu:Changes+' => 'Všechny otevřené změny',
 	'Menu:MyChanges' => 'Změny přidělené mně',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/da.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/da.dict.itop-change-mgmt.php
@@ -20,13 +20,13 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:SearchChanges' => 'Søg efter Changes',
 	'Menu:SearchChanges+' => '',
 	'Menu:Change:Shortcuts' => 'Genveje',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes der afventer accept',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes der afventer godkendelse',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Åbne Changes',
-	'Menu:Changes+' => '',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Changes tildelt til mig',
 	'Menu:MyChanges+' => '',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changes de sidste 7 dage efter kategori',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/de.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/de.dict.itop-change-mgmt.php
@@ -19,8 +19,8 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:NewChange+' => 'Einen neuen Change erstellen',
 	'Menu:SearchChanges' => 'Suche nach Changes',
 	'Menu:SearchChanges+' => 'Unter den bestehenden Changes suchen',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts' => 'Changes~~',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes, die auf Annahme warten',
 	'Menu:WaitingAcceptance+' => 'Changes, die auf Annahme warten',
 	'Menu:WaitingApproval' => 'Changes, die auf Genehmigung warten',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/en.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/en.dict.itop-change-mgmt.php
@@ -30,16 +30,16 @@ Dict::Add('EN US', 'English', 'English', [
 	'Menu:NewChange+' => 'Create a new change ticket',
 	'Menu:SearchChanges' => 'Search for changes',
 	'Menu:SearchChanges+' => 'Search for change tickets',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
-	'Menu:WaitingAcceptance' => 'Changes awaiting acceptance',
+	'Menu:Change:Shortcuts' => 'Changes',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes',
+	'Menu:WaitingAcceptance' => 'Awaiting acceptance',
 	'Menu:WaitingAcceptance+' => '',
-	'Menu:WaitingApproval' => 'Changes awaiting approval',
-	'Menu:WaitingApproval+' => '',
-	'Menu:Changes' => 'Open changes',
-	'Menu:Changes+' => 'All open changes',
-	'Menu:MyChanges' => 'Changes assigned to me',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)',
+	'Menu:WaitingApproval' => 'Awaiting approval',
+	'Menu:WaitingApproval+' => 'Changes in planned status',
+	'Menu:Changes' => 'Open',
+	'Menu:Changes+' => 'All changes which are not in closed status',
+	'Menu:MyChanges' => 'Assigned to me',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changes by category for the last 7 days',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Number of changes for the last 7 days',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changes by domain for the last 7 days',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/en_gb.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/en_gb.dict.itop-change-mgmt.php
@@ -30,16 +30,16 @@ Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:NewChange+' => 'Create a new change ticket',
 	'Menu:SearchChanges' => 'Search for changes',
 	'Menu:SearchChanges+' => 'Search for change tickets',
-	'Menu:Change:Shortcuts' => 'Shortcuts',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts' => 'Changes~~',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes awaiting acceptance',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes awaiting approval',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Open changes',
-	'Menu:Changes+' => 'All open changes',
+	'Menu:Changes+' => 'All changes which are not in closed status',
 	'Menu:MyChanges' => 'Changes assigned to me',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changes by category for the last 7 days',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Number of changes for the last 7 days',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changes by domain for the last 7 days',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/fr.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/fr.dict.itop-change-mgmt.php
@@ -18,16 +18,16 @@ Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:NewChange+' => 'Créer un nouveau ticket de changement',
 	'Menu:SearchChanges' => 'Rechercher des changements',
 	'Menu:SearchChanges+' => 'Rechercher parmi les tickets de changement',
-	'Menu:Change:Shortcuts' => 'Raccourcis',
-	'Menu:Change:Shortcuts+' => '',
-	'Menu:WaitingAcceptance' => 'Changements en attente d\'acceptance',
-	'Menu:WaitingAcceptance+' => 'Changements en attente d\'acceptance',
-	'Menu:WaitingApproval' => 'Changement en attente d\'approbation',
-	'Menu:WaitingApproval+' => 'Changement en attente d\'approbation',
-	'Menu:Changes' => 'Changements ouverts',
-	'Menu:Changes+' => 'Tickets de changement ouverts',
-	'Menu:MyChanges' => 'Mes tickets de changement',
-	'Menu:MyChanges+' => 'Tickets de changement qui me sont assignés',
+	'Menu:Change:Shortcuts' => 'Changements',
+	'Menu:Change:Shortcuts+' => 'Raccourcis vers différents groupes de changements',
+	'Menu:WaitingAcceptance' => 'En attente d\'acceptation',
+	'Menu:WaitingAcceptance+' => 'Changements en attente d\'acceptation',
+	'Menu:WaitingApproval' => 'En attente d\'approbation',
+	'Menu:WaitingApproval+' => 'Changements dans l\'état planifié',
+	'Menu:Changes' => 'En cours',
+	'Menu:Changes+' => 'Tickets de changement qui ne sont pas dans l\'état fermé',
+	'Menu:MyChanges' => 'Qui me sont assignés',
+	'Menu:MyChanges+' => 'Changements non fermés dont je suis l\'agent assigné',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Changements par catégorie',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Changements par jour',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Changements par domaine',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/it.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/it.dict.itop-change-mgmt.php
@@ -23,7 +23,7 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:WaitingAcceptance' => 'Modifiche in attesa di accettazione',
 	'Menu:WaitingAcceptance+' => '~~',
 	'Menu:WaitingApproval' => 'Modifiche in attesa di approvazione',
-	'Menu:WaitingApproval+' => '~~',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Modifiche aperte',
 	'Menu:Changes+' => 'Tutte le Modifiche aperte',
 	'Menu:MyChanges' => 'Modifiche assegnate a me',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/ja.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/ja.dict.itop-change-mgmt.php
@@ -19,13 +19,13 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:SearchChanges' => '変更検索',
 	'Menu:SearchChanges+' => '',
 	'Menu:Change:Shortcuts' => 'ショートカット',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => '受け付け待ちの変更',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => '承認待ちの変更',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'オープンな変更',
-	'Menu:Changes+' => '',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => '私に割り当てられた変更',
 	'Menu:MyChanges+' => '',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => '最近7日間のカテゴリ別の変更',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/nl.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/nl.dict.itop-change-mgmt.php
@@ -21,11 +21,11 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:SearchChanges' => 'Zoek naar changes',
 	'Menu:SearchChanges+' => 'Zoek naar changes',
 	'Menu:Change:Shortcuts' => 'Snelkoppelingen',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Changes die acceptatie vereisen',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Changes die goedkeuring vereisen',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Open changes',
 	'Menu:Changes+' => 'Alle open changes',
 	'Menu:MyChanges' => 'Changes toegewezen aan mij',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/pl.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/pl.dict.itop-change-mgmt.php
@@ -19,11 +19,11 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
 	'Menu:SearchChanges' => 'Szukaj zmian',
 	'Menu:SearchChanges+' => 'Szukaj zgłoszeń zmian',
 	'Menu:Change:Shortcuts' => 'Skróty',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Zmiany do akceptacji',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Zmiany do zatwierdzenia',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otwarte zmiany',
 	'Menu:Changes+' => 'Wszystkie otwarte zmiany',
 	'Menu:MyChanges' => 'Zmiany przypisane do mnie',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/pt_br.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/pt_br.dict.itop-change-mgmt.php
@@ -19,11 +19,11 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 	'Menu:SearchChanges' => 'Pesquisar por mudanças',
 	'Menu:SearchChanges+' => 'Pesquisar por solicitações de mudanças',
 	'Menu:Change:Shortcuts' => 'Atalhos',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => 'Mudanças aguardando aceitação',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => 'Mudanças aguardando aprovação',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Mudanças abertas',
 	'Menu:Changes+' => 'Todas as mudanças abertas',
 	'Menu:MyChanges' => 'Mudanças atribuídas a mim',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/sk.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/sk.dict.itop-change-mgmt.php
@@ -23,11 +23,11 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 	'Menu:WaitingAcceptance' => 'Zmeny očakávajúce prijatie',
 	'Menu:WaitingAcceptance+' => '~~',
 	'Menu:WaitingApproval' => 'Zmeny očakávajúce schválenie',
-	'Menu:WaitingApproval+' => '~~',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Otvorené zmeny',
-	'Menu:Changes+' => 'All open changes~~',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Zmeny pridelené mne',
-	'Menu:MyChanges+' => 'Changes assigned to me (as Agent)~~',
+	'Menu:MyChanges+' => 'Non-closed changes assigned to me (as an Agent)~~',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Zmeny podľa kategórie za posledných 7 dní',
 	'UI-ChangeManagementOverview-Last-7-days' => 'Počet zmien za posledných 7 dní',
 	'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Zmeny podľa domény za posledných 7 dní',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/tr.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/tr.dict.itop-change-mgmt.php
@@ -23,9 +23,9 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 	'Menu:WaitingAcceptance' => 'Kabul bekleyen değişiklik talepleri',
 	'Menu:WaitingAcceptance+' => '~~',
 	'Menu:WaitingApproval' => 'Onay bekleyen değişiklik talepleri',
-	'Menu:WaitingApproval+' => '~~',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => 'Açık değişiklikler',
-	'Menu:Changes+' => 'All open changes~~',
+	'Menu:Changes+' => 'All changes which are not in closed status~~',
 	'Menu:MyChanges' => 'Bana atanan değişiklik istekleri',
 	'Menu:MyChanges+' => 'Bana atanan değişiklik istekleri',
 	'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Son 7 gün için kategoriye göre değişiklikler',
--- a/datamodels/2.x/itop-change-mgmt/dictionaries/zh_cn.dict.itop-change-mgmt.php
+++ b/datamodels/2.x/itop-change-mgmt/dictionaries/zh_cn.dict.itop-change-mgmt.php
@@ -30,11 +30,11 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
 	'Menu:SearchChanges' => '搜索变更',
 	'Menu:SearchChanges+' => '搜索变更',
 	'Menu:Change:Shortcuts' => '快捷方式',
-	'Menu:Change:Shortcuts+' => '',
+	'Menu:Change:Shortcuts+' => 'Shortcuts to predefined sets of Changes~~',
 	'Menu:WaitingAcceptance' => '等待审核的变更',
 	'Menu:WaitingAcceptance+' => '',
 	'Menu:WaitingApproval' => '等待批准的变更',
-	'Menu:WaitingApproval+' => '',
+	'Menu:WaitingApproval+' => 'Changes in planned status~~',
 	'Menu:Changes' => '所有打开的变更',
 	'Menu:Changes+' => '所有打开的变更',
 	'Menu:MyChanges' => '分配给我的变更',
--- a/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php
+++ b/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php
@@ -167,7 +167,7 @@ Dict::Add('EN US', 'English', 'English', [

 Dict::Add('EN US', 'English', 'English', [
 	'Class:Rack' => 'Rack',
-	'Class:Rack+' => 'A physical cabinet for Datacenter Devices and Enclosures.',
+	'Class:Rack+' => 'A physical cabinet for Datacenter Devices and Chassis.',
 	'Class:Rack/ComplementaryName' => '%1$s - %2$s',
 	'Class:Rack/Attribute:nb_u' => 'Rack units',
 	'Class:Rack/Attribute:nb_u+' => '',
--- a/datamodels/2.x/itop-faq-light/dictionaries/cs.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/cs.dict.itop-faq-light.php
@@ -46,10 +46,10 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
 ]);
 Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:ProblemManagement' => 'Správa problémů',
-	'Menu:ProblemManagement+' => 'Správa problémů',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Odkazy',
 	'Menu:FAQCategory' => 'Kategorie FAQ',
-	'Menu:FAQCategory+' => '',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)~~',
 	'Menu:FAQ' => 'FAQ',
 	'Menu:FAQ+' => 'FAQ - Často kladené dotazy',
 	'Brick:Portal:FAQ:Menu' => 'FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/da.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/da.dict.itop-faq-light.php
@@ -45,10 +45,10 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
 ]);
 Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Genvej',
 	'Menu:FAQCategory' => 'FAQ-Kategorier',
-	'Menu:FAQCategory+' => '',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)~~',
 	'Menu:FAQ' => 'FAQs',
 	'Menu:FAQ+' => '',
 	'Brick:Portal:FAQ:Menu' => 'FAQ~~',
--- a/datamodels/2.x/itop-faq-light/dictionaries/de.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/de.dict.itop-faq-light.php
@@ -45,10 +45,10 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
 ]);
 Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:FAQCategory' => 'FAQ-Kategorien',
-	'Menu:FAQCategory+' => '',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)~~',
 	'Menu:FAQ' => 'FAQs',
 	'Menu:FAQ+' => '',
 	'Brick:Portal:FAQ:Menu' => 'FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/en.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/en.dict.itop-faq-light.php
@@ -85,12 +85,12 @@ Dict::Add('EN US', 'English', 'English', [
 ]);
 Dict::Add('EN US', 'English', 'English', [
 	'Menu:ProblemManagement' => 'Problem management',
-	'Menu:ProblemManagement+' => 'Problem management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:FAQCategory' => 'FAQ categories',
-	'Menu:FAQCategory+' => 'All FAQ categories',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)',
 	'Menu:FAQ' => 'FAQs',
-	'Menu:FAQ+' => 'All FAQs',
+	'Menu:FAQ+' => 'All Frequently Asked Questions',
 	'Brick:Portal:FAQ:Menu' => 'FAQ',
 	'Brick:Portal:FAQ:Title' => 'Frequently Asked Questions',
 	'Brick:Portal:FAQ:Title+' => '<p>In a hurry?</p><p>Check out the list of most common questions and (maybe) find the expected answer right away.</p>',
--- a/datamodels/2.x/itop-faq-light/dictionaries/en_gb.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/en_gb.dict.itop-faq-light.php
@@ -85,12 +85,12 @@ Dict::Add('EN GB', 'British English', 'British English', [
 ]);
 Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:ProblemManagement' => 'Problem management',
-	'Menu:ProblemManagement+' => 'Problem management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:FAQCategory' => 'FAQ categories',
-	'Menu:FAQCategory+' => 'All FAQ categories',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)',
 	'Menu:FAQ' => 'FAQs',
-	'Menu:FAQ+' => 'All FAQs',
+	'Menu:FAQ+' => 'All Frequently Asked Questions',
 	'Brick:Portal:FAQ:Menu' => 'FAQ',
 	'Brick:Portal:FAQ:Title' => 'Frequently Asked Questions',
 	'Brick:Portal:FAQ:Title+' => '<p>In a hurry?</p><p>Check out the list of most common questions and (maybe) find the expected answer right away.</p>',
--- a/datamodels/2.x/itop-faq-light/dictionaries/es_cr.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/es_cr.dict.itop-faq-light.php
@@ -42,7 +42,7 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
 ]);
 Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
 	'Menu:ProblemManagement' => 'Administración de Problemas',
-	'Menu:ProblemManagement+' => 'GestAdministraciónión de problemas',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Acceso Rápido',
 	'Menu:FAQCategory' => 'Categorías de FAQ',
 	'Menu:FAQCategory+' => 'Categorías FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/fr.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/fr.dict.itop-faq-light.php
@@ -36,7 +36,7 @@ Dict::Add('FR FR', 'French', 'Français', [

 Dict::Add('FR FR', 'French', 'Français', [
 	'Class:FAQCategory' => 'Catégorie de FAQ',
-	'Class:FAQCategory+' => 'Typologie. Segmentation des Questions fréquement posées (FAQ)',
+	'Class:FAQCategory+' => 'Segmentation de la Foire Aux Questions (FAQ)',
 	'Class:FAQCategory/Attribute:name' => 'Nom',
 	'Class:FAQCategory/Attribute:name+' => '',
 	'Class:FAQCategory/Attribute:faq_list' => 'FAQs',
@@ -50,7 +50,7 @@ Dict::Add('FR FR', 'French', 'Français', [
 ]);
 Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:ProblemManagement' => 'Gestion des problèmes',
-	'Menu:ProblemManagement+' => 'Gestion des problèmes',
+	'Menu:ProblemManagement+' => 'Un processus ITIL qui identifie la cause des incidents répétitifs, documente les Erreurs connues et les FAQs, afin de réduire la charge de travail du heldesk',
 	'Menu:Problem:Shortcuts' => 'Raccourcis',
 	'Menu:FAQCategory' => 'Catégories de FAQ',
 	'Menu:FAQCategory+' => 'Toutes les catégories de FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/hu.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/hu.dict.itop-faq-light.php
@@ -44,7 +44,7 @@ Dict::Add('HU HU', 'Hungarian', 'Magyar', [
 ]);
 Dict::Add('HU HU', 'Hungarian', 'Magyar', [
 	'Menu:ProblemManagement' => 'Problémakezelés',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Gyorsgombok',
 	'Menu:FAQCategory' => 'Tudástár kategória',
 	'Menu:FAQCategory+' => 'Tudástár kategóriák',
--- a/datamodels/2.x/itop-faq-light/dictionaries/it.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/it.dict.itop-faq-light.php
@@ -44,7 +44,7 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
 ]);
 Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:ProblemManagement' => 'Gestione dei problemi',
-	'Menu:ProblemManagement+' => 'Gestione dei problemi',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Scorciatoia',
 	'Menu:FAQCategory' => 'Categoria FAQ',
 	'Menu:FAQCategory+' => 'Tutte le categorie FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/ja.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/ja.dict.itop-faq-light.php
@@ -44,7 +44,7 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
 ]);
 Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:ProblemManagement' => '問題管理',
-	'Menu:ProblemManagement+' => '問題管理',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'ショートカット',
 	'Menu:FAQCategory' => 'FAQカテゴリ',
 	'Menu:FAQCategory+' => '全てのFAQカテゴリ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/nl.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/nl.dict.itop-faq-light.php
@@ -46,7 +46,7 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 ]);
 Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:ProblemManagement' => 'Probleem Management',
-	'Menu:ProblemManagement+' => 'Probleem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Snelkoppelingen',
 	'Menu:FAQCategory' => 'FAQ-categorieën',
 	'Menu:FAQCategory+' => 'Alle FAQ-categorieën',
--- a/datamodels/2.x/itop-faq-light/dictionaries/pl.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/pl.dict.itop-faq-light.php
@@ -44,7 +44,7 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
 ]);
 Dict::Add('PL PL', 'Polish', 'Polski', [
 	'Menu:ProblemManagement' => 'Zarządzanie problemami',
-	'Menu:ProblemManagement+' => 'Zarządzanie problemami',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Skróty',
 	'Menu:FAQCategory' => 'Kategorie pytań FAQ',
 	'Menu:FAQCategory+' => 'Wszystkie kategorie pytań FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/pt_br.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/pt_br.dict.itop-faq-light.php
@@ -44,7 +44,7 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 ]);
 Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 	'Menu:ProblemManagement' => 'Gerencimento de problemas',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Atalhos',
 	'Menu:FAQCategory' => 'Categorias de FAQ',
 	'Menu:FAQCategory+' => 'Lista de Categorias de FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/ru.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/ru.dict.itop-faq-light.php
@@ -45,7 +45,7 @@ Dict::Add('RU RU', 'Russian', 'Русский', [
 ]);
 Dict::Add('RU RU', 'Russian', 'Русский', [
 	'Menu:ProblemManagement' => 'Управление проблемами',
-	'Menu:ProblemManagement+' => 'Управление проблемами',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Ярлыки',
 	'Menu:FAQCategory' => 'Категории FAQ',
 	'Menu:FAQCategory+' => 'Категории FAQ',
--- a/datamodels/2.x/itop-faq-light/dictionaries/sk.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/sk.dict.itop-faq-light.php
@@ -44,12 +44,12 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 ]);
 Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 	'Menu:ProblemManagement' => 'Problem management~~',
-	'Menu:ProblemManagement+' => 'Problem management~~',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts~~',
 	'Menu:FAQCategory' => 'FAQ categories~~',
-	'Menu:FAQCategory+' => 'All FAQ categories~~',
+	'Menu:FAQCategory+' => 'A typology to categorize frequently asked questions (FAQ)~~',
 	'Menu:FAQ' => 'FAQs~~',
-	'Menu:FAQ+' => 'All FAQs~~',
+	'Menu:FAQ+' => 'All Frequently Asked Questions~~',
 	'Brick:Portal:FAQ:Menu' => 'FAQ~~',
 	'Brick:Portal:FAQ:Title' => 'Frequently Asked Questions~~',
 	'Brick:Portal:FAQ:Title+' => '<p>In a hurry?</p><p>Check out the list of most common questions and (maybe) find the expected answer right away.</p>~~',
--- a/datamodels/2.x/itop-faq-light/dictionaries/tr.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/tr.dict.itop-faq-light.php
@@ -45,7 +45,7 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 ]);
 Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 	'Menu:ProblemManagement' => 'Problem yönetimi',
-	'Menu:ProblemManagement+' => 'Problem yönetimi',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Kısayollar',
 	'Menu:FAQCategory' => 'SSS kategorileri',
 	'Menu:FAQCategory+' => 'Tüm SSS kategorileri',
--- a/datamodels/2.x/itop-faq-light/dictionaries/zh_cn.dict.itop-faq-light.php
+++ b/datamodels/2.x/itop-faq-light/dictionaries/zh_cn.dict.itop-faq-light.php
@@ -80,7 +80,7 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
 ]);
 Dict::Add('ZH CN', 'Chinese', '简体中文', [
 	'Menu:ProblemManagement' => '问题管理',
-	'Menu:ProblemManagement+' => '问题管理',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => '快捷方式',
 	'Menu:FAQCategory' => 'FAQ 类别',
 	'Menu:FAQCategory+' => '所有 FAQ 类别',
--- a/datamodels/2.x/itop-flow-map/data/en_us.data.itop-flow-map.xml
+++ b/datamodels/2.x/itop-flow-map/data/en_us.data.itop-flow-map.xml
@@ -1,21 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<Set>
-    <DataFlowType alias="DataFlowType" id="1">
-        <name>http</name>
-    </DataFlowType>
-    <DataFlowType alias="DataFlowType" id="2">
-        <name>https</name>
-    </DataFlowType>
-    <DataFlowType alias="DataFlowType" id="3">
-        <name>ftp</name>
-    </DataFlowType>
-    <DataFlowType alias="DataFlowType" id="4">
-        <name>sftp</name>
-    </DataFlowType>
-    <DataFlowType alias="DataFlowType" id="5">
-        <name>AS2</name>
-    </DataFlowType>
-    <DataFlowType alias="DataFlowType" id="6">
-        <name>X.400</name>
-    </DataFlowType>
-</Set>
--- a/datamodels/2.x/itop-flow-map/datamodel.itop-flow-map.xml
+++ b/datamodels/2.x/itop-flow-map/datamodel.itop-flow-map.xml
@@ -1,750 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.3">
-  <classes>
-    <class id="DataFlow" _delta="define">
-      <parent>cmdbAbstractObject</parent>
-      <properties>
-        <category>bizmodel,searchable</category>
-        <abstract>false</abstract>
-        <db_table>dataflow</db_table>
-        <style>
-           <icon>images/icons8-sorting-arrows-horizontal.svg</icon>
-        </style>
-        <naming>
-          <attributes>
-            <attribute id="name"/>
-          </attributes>
-        </naming>
-        <reconciliation>
-          <attributes>
-            <attribute id="name"/>
-            <attribute id="destination_id"/>
-            <attribute id="org_id"/>
-            <attribute id="source_id"/>
-            <attribute id="dataflowtype_id"/>
-          </attributes>
-        </reconciliation>
-        <obsolescence>
-          <condition>status='inactive'</condition>
-        </obsolescence>
-        <fields_semantic>
-          <state_attribute>status</state_attribute>
-        </fields_semantic>
-      </properties>
-      <fields>
-        <field id="name" xsi:type="AttributeString">
-          <sql>name</sql>
-          <default_value/>
-          <is_null_allowed>false</is_null_allowed>
-        </field>
-        <field id="org_id" xsi:type="AttributeExternalKey">
-          <sql>org_id</sql>
-          <filter/>
-          <dependencies/>
-          <is_null_allowed>false</is_null_allowed>
-          <target_class>Organization</target_class>
-          <on_target_delete>DEL_MANUAL</on_target_delete>
-          <tracking_level>all</tracking_level>
-        </field>	  
-        <field id="source_id" xsi:type="AttributeExternalKey">
-          <sql>source_id</sql>
-          <filter/>
-          <dependencies/>
-          <is_null_allowed>false</is_null_allowed>
-          <target_class>FunctionalCI</target_class>
-          <on_target_delete>DEL_MANUAL</on_target_delete>
-          <tracking_level>all</tracking_level>
-        </field>
-        <field id="source_impact" xsi:type="AttributeEnum">
-          <sort_type>rank</sort_type>
-          <values>
-            <value id="yes">
-              <code>yes</code>
-              <rank>10</rank>
-            </value>
-            <value id="no">
-              <code>no</code>
-              <rank>20</rank>
-            </value>
-          </values>
-          <sql>source_impact</sql>
-          <default_value>yes</default_value>
-          <is_null_allowed>false</is_null_allowed>
-          <display_style>radio_horizontal</display_style>
-        </field>
-        <field id="destination_id" xsi:type="AttributeExternalKey">
-          <sql>destination_id</sql>
-          <filter/>
-          <dependencies/>
-          <is_null_allowed>false</is_null_allowed>
-          <target_class>FunctionalCI</target_class>
-          <on_target_delete>DEL_MANUAL</on_target_delete>
-          <tracking_level>all</tracking_level>
-        </field>
-        <field id="destination_impact" xsi:type="AttributeEnum">
-          <sort_type>rank</sort_type>
-          <values>
-            <value id="yes">
-              <code>yes</code>
-              <rank>10</rank>
-            </value>
-            <value id="no">
-              <code>no</code>
-              <rank>20</rank>
-            </value>
-          </values>
-          <sql>destination_impact</sql>
-          <default_value>no</default_value>
-          <is_null_allowed>false</is_null_allowed>
-          <display_style>radio_horizontal</display_style>
-        </field>
-        <field id="dataflowtype_id" xsi:type="AttributeExternalKey">
-          <sql>dataflowtype_id</sql>
-          <filter/>
-          <dependencies/>
-          <is_null_allowed>true</is_null_allowed>
-          <target_class>DataFlowType</target_class>
-          <on_target_delete>DEL_MANUAL</on_target_delete>
-          <tracking_level>all</tracking_level>
-        </field>
-        <field id="description" xsi:type="AttributeHTML">
-          <sql>description</sql>
-          <default_value/>
-          <is_null_allowed>true</is_null_allowed>
-          <tracking_level>all</tracking_level>
-        </field>
-        <field id="status" xsi:type="AttributeEnum">
-          <sql>status</sql>
-          <values>
-            <value id="active">
-              <code>active</code>
-              <rank>10</rank>
-              <style>
-                <main_color>$ibo-lifecycle-active-state-primary-color</main_color>
-                <complementary_color>$ibo-lifecycle-active-state-secondary-color</complementary_color>
-                <decoration_classes/>
-              </style>
-            </value>
-            <value id="inactive">
-              <code>inactive</code>
-              <rank>20</rank>
-              <style>
-                <main_color>$ibo-lifecycle-inactive-state-primary-color</main_color>
-                <complementary_color>$ibo-lifecycle-inactive-state-secondary-color</complementary_color>
-                <decoration_classes/>
-              </style>
-            </value>
-          </values>
-          <sort_type>label</sort_type>
-          <default_value>active</default_value>
-          <is_null_allowed>false</is_null_allowed>
-          <display_style>list</display_style>
-          <tracking_level>all</tracking_level>
-        </field>
-        <field id="business_criticity" xsi:type="AttributeEnum">
-          <sort_type>rank</sort_type>
-          <values>
-            <value id="high">
-              <code>high</code>
-              <rank>10</rank>
-            </value>
-            <value id="medium">
-              <code>medium</code>
-              <rank>20</rank>
-            </value>
-            <value id="low">
-              <code>low</code>
-              <rank>30</rank>
-            </value>
-          </values>
-          <sql>business_criticity</sql>
-          <default_value>low</default_value>
-          <is_null_allowed>false</is_null_allowed>
-          <display_style>list</display_style>
-        </field>
-        <field id="execution_frequency" xsi:type="AttributeEnum">
-          <sort_type>rank</sort_type>
-          <values>
-            <value id="realtime">
-              <code>realtime</code>
-              <rank>10</rank>
-            </value>
-            <value id="ondemand">
-              <code>ondemand</code>
-              <rank>20</rank>
-            </value>
-            <value id="hourly">
-              <code>hourly</code>
-              <rank>30</rank>
-            </value>
-            <value id="daily">
-              <code>daily</code>
-              <rank>40</rank>
-            </value>
-            <value id="weekly">
-              <code>weekly</code>
-              <rank>50</rank>
-            </value>
-            <value id="monthly">
-              <code>monthly</code>
-              <rank>60</rank>
-            </value>
-            <value id="yearly">
-              <code>yearly</code>
-              <rank>70</rank>
-            </value>
-          </values>
-          <sql>execution_frequency</sql>
-          <default_value>daily</default_value>
-          <is_null_allowed>false</is_null_allowed>
-          <display_style>list</display_style>
-        </field>
-        <field id="contacts_list" xsi:type="AttributeLinkedSetIndirect">
-          <linked_class>lnkContactToDataFlow</linked_class>
-          <ext_key_to_me>dataflow_id</ext_key_to_me>
-          <count_min>0</count_min>
-          <count_max>0</count_max>
-          <ext_key_to_remote>contact_id</ext_key_to_remote>
-          <duplicates/>
-        </field>
-        <field id="documents_list" xsi:type="AttributeLinkedSetIndirect">
-          <linked_class>lnkDocumentToDataFlow</linked_class>
-          <ext_key_to_me>dataflow_id</ext_key_to_me>
-          <count_min>0</count_min>
-          <count_max>0</count_max>
-          <ext_key_to_remote>document_id</ext_key_to_remote>
-          <duplicates/>
-        </field>
-      </fields>
-      <methods/>
-      <presentation>
-        <list>
-          <items>
-            <item id="name">
-              <rank>10</rank>
-            </item>
-            <item id="source_id">
-              <rank>20</rank>
-            </item>
-            <item id="destination_id">
-              <rank>30</rank>
-            </item>
-            <item id="dataflowtype_id">
-              <rank>40</rank>
-            </item>
-            <item id="business_criticity">
-              <rank>50</rank>
-            </item>
-          </items>
-        </list>
-        <search>
-          <items>
-            <item id="org_id">
-              <rank>10</rank>
-            </item>
-            <item id="source_id">
-              <rank>20</rank>
-            </item>
-            <item id="destination_id">
-              <rank>30</rank>
-            </item>
-            <item id="status">
-              <rank>40</rank>
-            </item>
-          </items>
-        </search>
-        <details>
-          <items>
-            <item id="col:col1">
-              <items>
-                <item id="fieldset:DataFlow:baseinfo">
-                  <items>
-                    <item id="name">
-                      <rank>10</rank>
-                    </item>
-                    <item id="org_id">
-                      <rank>20</rank>
-                    </item>
-                    <item id="status">
-                      <rank>30</rank>
-                    </item>
-                    <item id="business_criticity">
-                      <rank>40</rank>
-                    </item>
-                  </items>
-                  <rank>10</rank>
-                </item>
-                <item id="fieldset:DataFlow:moreinfo">
-                  <items>
-                    <item id="source_id">
-                      <rank>10</rank>
-                    </item>
-                    <item id="source_impact">
-                      <rank>20</rank>
-                    </item>
-                    <item id="destination_id">
-                      <rank>30</rank>
-                    </item>
-                    <item id="destination_impact">
-                      <rank>40</rank>
-                    </item>
-                    <item id="dataflowtype_id">
-                      <rank>50</rank>
-                    </item>
-                    <item id="execution_frequency">
-                      <rank>60</rank>
-                    </item>
-                  </items>
-                  <rank>20</rank>
-                </item>
-              </items>
-              <rank>10</rank>
-            </item>
-            <item id="col:col2">
-              <items>
-                <item id="fieldset:DataFlow:otherinfo">
-                  <items>
-                    <item id="description">
-                      <rank>10</rank>
-                    </item>
-                  </items>
-                  <rank>10</rank>
-                </item>
-              </items>
-              <rank>20</rank>
-            </item>
-            <item id="contacts_list">
-              <rank>70</rank>
-            </item>
-            <item id="documents_list">
-              <rank>80</rank>
-            </item>
-          </items>
-        </details>
-        <default_search>
-          <items>
-            <item id="org_id">
-              <rank>10</rank>
-            </item>
-            <item id="source_id">
-              <rank>20</rank>
-            </item>
-            <item id="destination_id">
-              <rank>30</rank>
-            </item>
-            <item id="dataflowtype_id">
-              <rank>40</rank>
-            </item>
-            <item id="status">
-              <rank>50</rank>
-            </item>
-          </items>
-        </default_search>
-        <summary>
-          <items>
-            <item id="org_id">
-              <rank>10</rank>
-            </item>
-            <item id="description">
-              <rank>20</rank>
-            </item>
-          </items>
-        </summary>
-      </presentation>
-      <relations>
-        <relation id="impacts">
-          <neighbours>
-            <neighbour id="functionalci ">
-              <query_down><![CDATA[SELECT FunctionalCI WHERE :this->destination_impact = 'yes' AND id = :this->destination_id]]></query_down>
-              <query_up><![CDATA[SELECT DataFlow AS f JOIN FunctionalCI AS ci ON f.destination_id = ci.id WHERE f.destination_impact = 'yes' AND ci.id=:this->id]]></query_up>
-              <direction>both</direction>
-            </neighbour>
-            <neighbour id="contact ">
-              <attribute>contacts_list</attribute>
-              <direction>down</direction>
-            </neighbour>
-          </neighbours>
-        </relation>
-      </relations>
-    </class>
-    <class id="lnkDocumentToDataFlow" _delta="define">
-      <parent>cmdbAbstractObject</parent>
-      <properties>
-        <is_link>1</is_link>
-        <category>bizmodel</category>
-        <abstract>false</abstract>
-        <key_type>autoincrement</key_type>
-        <db_table>lnkdocumenttodataflow</db_table>
-        <db_key_field>id</db_key_field>
-        <db_final_class_field/>
-        <naming>
-          <attributes>
-            <attribute id="document_id_friendlyname"/>
-            <attribute id="dataflow_id_friendlyname"/>
-          </attributes>
-        </naming>
-        <style>
-          <icon/>
-        </style>
-        <reconciliation>
-          <attributes>
-            <attribute id="dataflow_id"/>
-            <attribute id="document_id"/>
-          </attributes>
-        </reconciliation>
-        <uniqueness_rules>
-          <rule id="no_duplicate">
-            <attributes>
-              <attribute id="document_id"/>
-              <attribute id="dataflow_id"/>
-            </attributes>
-            <filter><![CDATA[]]></filter>
-            <disabled>false</disabled>
-            <is_blocking>true</is_blocking>
-          </rule>
-        </uniqueness_rules>
-      </properties>
-      <fields>
-        <field id="dataflow_id" xsi:type="AttributeExternalKey">
-          <sql>dataflow_id</sql>
-          <target_class>DataFlow</target_class>
-          <is_null_allowed>false</is_null_allowed>
-          <on_target_delete>DEL_AUTO</on_target_delete>
-        </field>
-        <field id="document_id" xsi:type="AttributeExternalKey">
-          <sql>document_id</sql>
-          <target_class>Document</target_class>
-          <is_null_allowed>false</is_null_allowed>
-          <on_target_delete>DEL_AUTO</on_target_delete>
-        </field>
-      </fields>
-      <methods/>
-      <presentation>
-        <details>
-          <items>
-            <item id="document_id">
-              <rank>10</rank>
-            </item>
-            <item id="dataflow_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </details>
-        <search>
-          <items>
-            <item id="dataflow_id">
-              <rank>10</rank>
-            </item>
-            <item id="document_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </search>
-        <list>
-          <items>
-            <item id="dataflow_id">
-              <rank>10</rank>
-            </item>
-            <item id="document_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </list>
-      </presentation>
-    </class>
-    <class id="lnkContactToDataFlow" _delta="define">
-      <parent>cmdbAbstractObject</parent>
-      <properties>
-        <is_link>1</is_link>
-        <category>bizmodel</category>
-        <abstract>false</abstract>
-        <key_type>autoincrement</key_type>
-        <db_table>lnkcontacttodataflow</db_table>
-        <db_key_field>id</db_key_field>
-        <db_final_class_field/>
-        <naming>
-          <attributes>
-            <attribute id="contact_id_friendlyname"/>
-            <attribute id="dataflow_id_friendlyname"/>
-          </attributes>
-        </naming>
-        <style>
-          <icon/>
-        </style>
-        <reconciliation>
-          <attributes>
-            <attribute id="dataflow_id"/>
-            <attribute id="contact_id"/>
-          </attributes>
-        </reconciliation>
-        <uniqueness_rules>
-          <rule id="no_duplicate">
-            <attributes>
-              <attribute id="contact_id"/>
-              <attribute id="dataflow_id"/>
-            </attributes>
-            <filter><![CDATA[]]></filter>
-            <disabled>false</disabled>
-            <is_blocking>true</is_blocking>
-          </rule>
-        </uniqueness_rules>
-      </properties>
-      <fields>
-        <field id="dataflow_id" xsi:type="AttributeExternalKey">
-          <sql>dataflow_id</sql>
-          <target_class>DataFlow</target_class>
-          <is_null_allowed>false</is_null_allowed>
-          <on_target_delete>DEL_AUTO</on_target_delete>
-        </field>
-        <field id="contact_id" xsi:type="AttributeExternalKey">
-          <sql>contact_id</sql>
-          <target_class>Contact</target_class>
-          <is_null_allowed>false</is_null_allowed>
-          <on_target_delete>DEL_AUTO</on_target_delete>
-        </field>
-      </fields>
-      <methods/>
-      <presentation>
-        <details>
-          <items>
-            <item id="contact_id">
-              <rank>10</rank>
-            </item>
-            <item id="dataflow_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </details>
-        <search>
-          <items>
-            <item id="dataflow_id">
-              <rank>10</rank>
-            </item>
-            <item id="contact_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </search>
-        <list>
-          <items>
-            <item id="dataflow_id">
-              <rank>10</rank>
-            </item>
-            <item id="contact_id">
-              <rank>20</rank>
-            </item>
-          </items>
-        </list>
-      </presentation>
-    </class>
-    <class id="DataFlowType" _delta="define">
-      <parent>Typology</parent>
-      <properties>
-        <category>bizmodel,searchable</category>
-        <abstract>false</abstract>
-        <db_table>dataflowtype</db_table>
-        <naming>
-          <attributes>
-            <attribute id="name"/>
-          </attributes>
-        </naming>
-        <reconciliation>
-          <attributes>
-            <attribute id="name"/>
-            <attribute id="finalclass"/>
-          </attributes>
-        </reconciliation>
-      </properties>
-      <fields/>
-      <methods/>
-      <presentation>
-        <list>
-          <items>
-            <item id="finalclass">
-              <rank>10</rank>
-            </item>
-          </items>
-        </list>
-        <search>
-          <items>
-            <item id="name">
-              <rank>10</rank>
-            </item>
-          </items>
-        </search>
-        <details>
-          <items>
-            <item id="name">
-              <rank>10</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="FunctionalCI" _delta="must_exist">
-      <fields>
-        <field id="dataflows" xsi:type="AttributeDashboard" _delta="define">
-         <is_user_editable>true</is_user_editable>
-          <definition>
-            <layout>DashboardLayoutTwoCols</layout>
-            <title>FunctionalCI:DataFlow:Title</title>
-            <auto_reload>
-              <enabled>false</enabled>
-              <interval>300</interval>
-            </auto_reload>
-            <cells>
-              <cell id="0">
-                <rank>0</rank>
-                <dashlets>
-                  <dashlet id="DataFlow_Inbound" xsi:type="DashletObjectList">
-                    <rank>0</rank>
-                    <title>FunctionalCI:DataFlow:Inbound</title>
-                    <query>SELECT DataFlow WHERE destination_id=:this->id</query>
-                    <menu>true</menu>
-                  </dashlet>
-                </dashlets>
-              </cell>
-              <cell id="1">
-                <rank>1</rank>
-                <dashlets>
-                  <dashlet id="DataFlow_Outbound" xsi:type="DashletObjectList">
-                    <rank>0</rank>
-                    <title>FunctionalCI:DataFlow:Outbound</title>
-                    <query>SELECT DataFlow WHERE source_id=:this->id</query>
-                    <menu>true</menu>
-                  </dashlet>
-                </dashlets>
-              </cell>
-            </cells>
-          </definition>
-        </field>
-      </fields>
-      <relations>
-        <relation id="impacts">
-          <neighbours>
-            <neighbour id="flow" _delta="define">
-              <query_down><![CDATA[SELECT DataFlow WHERE source_id = :this->id AND source_impact = 'yes']]></query_down>
-              <query_up><![CDATA[SELECT FunctionalCI AS ci JOIN DataFlow AS f ON f.source_id = ci.id WHERE f.source_impact = 'yes' AND f.id = :this->id]]></query_up>
-              <direction>both</direction>
-            </neighbour>
-          </neighbours>
-        </relation>
-      </relations>
-	  </class>
-    <class id="ApplicationSolution" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="DatabaseSchema" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="DBServer" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="Middleware" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="MiddlewareInstance" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="WebApplication" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="WebServer" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-    <class id="OtherSoftware" _delta="must_exist">
-      <presentation>
-        <details>
-          <items>
-            <item id="dataflows" _delta="define">
-              <rank>25</rank>
-            </item>
-          </items>
-        </details>
-      </presentation>
-    </class>
-  </classes>
-  <menus>
-      <menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
-      <definition>
-        <cells>
-          <cell id="3" delta="if_exists">
-            <dashlets>
-              <dashlet id="DataFlow_20" xsi:type="DashletBadge" _delta="define">
-                <rank>20</rank>
-                <class>DataFlow</class>
-              </dashlet>
-            </dashlets>
-          </cell>
-        </cells>
-      </definition>
-    </menu>
-  </menus>
-  <user_rights>
-    <groups>
-      <group id="Configuration">
-        <classes>
-          <class id="DataFlow" _delta="define_if_not_exists"/>
-        </classes>
-      </group>
-    </groups>
-    <profiles>
-    </profiles>
-  </user_rights>
-</itop_design>
--- a/datamodels/2.x/itop-flow-map/dictionaries/en.dict.itop-flow-map.php
+++ b/datamodels/2.x/itop-flow-map/dictionaries/en.dict.itop-flow-map.php
@@ -1,96 +0,0 @@
-<?php
-
-/**
- * Module combodo-flow-map
- *
- * @copyright   Copyright (C) 2013 XXXXX
- * @license     http://opensource.org/licenses/AGPL-3.0
- */
-
-Dict::Add('EN US', 'English', 'English', [
-
-	'Class:FunctionalCI/Attribute:dataflows' => 'Data flows',
-	'Class:FunctionalCI/Attribute:dataflows+' => 'Data flows for which this object is the source or the destination',
-	'FunctionalCI:DataFlow:Title' => 'Data flows',
-	'FunctionalCI:DataFlow:Inbound' => 'Inbound flows',
-	'FunctionalCI:DataFlow:Outbound' => 'Outbound flows',
-
-	'DataFlow:baseinfo' => 'General information',
-	'DataFlow:otherinfo' => 'Other information',
-	'DataFlow:moreinfo' => 'Flow specifics',
-
-	'Class:DataFlow' => 'Flow',
-	'Class:DataFlow+' => 'For application flow for example',
-	'Class:DataFlow/Name' => '%1$s',
-	'Class:DataFlow/Attribute:name' => 'Name',
-	'Class:DataFlow/Attribute:name_id+' => 'Data that are transferred',
-	'Class:DataFlow/Attribute:source_id' => 'Source',
-	'Class:DataFlow/Attribute:source_id+' => 'Source Ci of the flow',
-	'Class:DataFlow/Attribute:source_impact' => 'Source impacts?',
-	'Class:DataFlow/Attribute:source_impact+' => 'Does the source impact the flow?',
-	'Class:DataFlow/Attribute:source_impact/Value:yes' => 'yes',
-	'Class:DataFlow/Attribute:source_impact/Value:yes+' => 'If the source falls down, the flow is impacted',
-	'Class:DataFlow/Attribute:source_impact/Value:no' => 'no',
-	'Class:DataFlow/Attribute:source_impact/Value:no+' => 'If the source falls down, the flow is not impacted',
-	'Class:DataFlow/Attribute:destination_id' => 'Destination',
-	'Class:DataFlow/Attribute:destination_id+' => 'Destination Ci for the flow',
-	'Class:DataFlow/Attribute:destination_impact' => 'Destination impacted',
-	'Class:DataFlow/Attribute:destination_impact+' => 'Is the destination impacted by the flow ?',
-	'Class:DataFlow/Attribute:destination_impact/Value:yes' => 'yes',
-	'Class:DataFlow/Attribute:destination_impact/Value:yes+' => 'If the flow stops, the destination is impacted',
-	'Class:DataFlow/Attribute:destination_impact/Value:no' => 'no',
-	'Class:DataFlow/Attribute:destination_impact/Value:no+' => 'If the flow stops, the destination is not impacted',
-	'Class:DataFlow/Attribute:dataflowtype_id' => 'Flow type',
-	'Class:DataFlow/Attribute:dataflowtype_id+' => 'Typology of Flow.',
-	'Class:DataFlow/Attribute:description' => 'Description',
-	'Class:DataFlow/Attribute:description+' => '',
-	'Class:DataFlow/Attribute:status' => 'Status',
-	'Class:DataFlow/Attribute:status+' => '',
-	'Class:DataFlow/Attribute:status/Value:active' => 'active',
-	'Class:DataFlow/Attribute:status/Value:inactive' => 'inactive',
-	'Class:DataFlow/Attribute:org_id' => 'Organization',
-	'Class:DataFlow/Attribute:org_id+' => '',
-	'Class:DataFlow/Attribute:business_criticity' => 'Business criticality',
-	'Class:DataFlow/Attribute:business_criticity+' => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:high' => 'high',
-	'Class:DataFlow/Attribute:business_criticity/Value:high+' => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:low' => 'low',
-	'Class:DataFlow/Attribute:business_criticity/Value:low+' => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:medium' => 'medium',
-	'Class:DataFlow/Attribute:business_criticity/Value:medium+' => '',
-	'Class:DataFlow/Attribute:execution_frequency' => 'Execution frequency',
-	'Class:DataFlow/Attribute:execution_frequency+' => 'How often the data flow is executed',
-	'Class:DataFlow/Attribute:execution_frequency/Value:realtime' => 'real-time',
-	'Class:DataFlow/Attribute:execution_frequency/Value:realtime+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:ondemand' => 'on demand',
-	'Class:DataFlow/Attribute:execution_frequency/Value:ondemand+' => 'on the fly, not scheduled',
-	'Class:DataFlow/Attribute:execution_frequency/Value:hourly' => 'hourly',
-	'Class:DataFlow/Attribute:execution_frequency/Value:hourly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:daily' => 'daily',
-	'Class:DataFlow/Attribute:execution_frequency/Value:daily+'	=> '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:weekly' => 'weekly',
-	'Class:DataFlow/Attribute:execution_frequency/Value:weekly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:monthly' => 'monthly',
-	'Class:DataFlow/Attribute:execution_frequency/Value:monthly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:yearly'	=> 'yearly',
-	'Class:DataFlow/Attribute:execution_frequency/Value:yearly+' => '',
-	'Class:DataFlow/Attribute:documents_list' => 'Documents',
-	'Class:DataFlow/Attribute:documents_list+' => 'Eg: technical specifications, runbooks, etc.',
-	'Class:DataFlow/Attribute:contacts_list' => 'Contacts',
-	'Class:DataFlow/Attribute:contacts_list+' => 'Eg: flow owner, technical support, etc.',
-
-/*
-	'Class:DataFlow/Attribute:source_id_friendlyname'             => 'source_id_friendlyname',
-	'Class:DataFlow/Attribute:source_id_friendlyname+'            => 'Full name',
-	'Class:DataFlow/Attribute:source_id_finalclass_recall'        => 'source_id->CI sub-class',
-	'Class:DataFlow/Attribute:source_id_finalclass_recall+'       => 'Name of the final class',
-	'Class:DataFlow/Attribute:source_id_obsolescence_flag'        => 'source_id->Obsolete',
-	'Class:DataFlow/Attribute:source_id_obsolescence_flag+'       => 'Computed dynamically on other attributes',
-	'Class:DataFlow/Attribute:destination_id_friendlyname'        => 'destination_id_friendlyname',
-	'Class:DataFlow/Attribute:destination_id_friendlyname+'       => 'Full name',
-	'Class:DataFlow/Attribute:destination_id_finalclass_recall'   => 'destination_id->CI sub-class',
-	'Class:DataFlow/Attribute:destination_id_finalclass_recall+'  => 'Name of the final class',
-	'Class:DataFlow/Attribute:destination_id_obsolescence_flag'   => 'destination_id->Obsolete',
-	'Class:DataFlow/Attribute:destination_id_obsolescence_flag+'  => 'Computed dynamically on other attributes',
-*/
-]);
--- a/datamodels/2.x/itop-flow-map/dictionaries/fr.dict.itop-flow-map.php
+++ b/datamodels/2.x/itop-flow-map/dictionaries/fr.dict.itop-flow-map.php
@@ -1,96 +0,0 @@
-<?php
-
-/**
- * Module combodo-flow-map
- *
- * @copyright   Copyright (C) 2013 XXXXX
- * @license     http://opensource.org/licenses/AGPL-3.0
- */
-
-Dict::Add('FR FR', 'French', 'Français', [
-
-	'Class:FunctionalCI/Attribute:dataflows' => 'Flux de données',
-	'Class:FunctionalCI/Attribute:dataflows+' => 'Flux de données dont cet objet est la source ou la destination',
-	'FunctionalCI:DataFlow:Title' => 'Flux de données',
-	'FunctionalCI:DataFlow:Inbound' => 'Flux entrants',
-	'FunctionalCI:DataFlow:Outbound' => 'Flux sortants',
-
-	'DataFlow:baseinfo' => 'Informations générales',
-	'DataFlow:otherinfo' => 'Autres informations',
-	'DataFlow:moreinfo' => 'Spécificités du flux',
-
-	'Class:DataFlow'                                             => 'Flux de Données',
-	'Class:DataFlow+'                                            => 'Modélise les données transférées entre instances d\'application',
-	'Class:DataFlow/Name'                                        => '%1$s',
-	'Class:DataFlow/Attribute:name'                              => 'Nom',
-	'Class:DataFlow/Attribute:name_id+'                          => 'Type de données transferées',
-	'Class:DataFlow/Attribute:source_id'                         => 'Source',
-	'Class:DataFlow/Attribute:source_id+'                        => 'Instance d\application à la source du flux de données',
-	'Class:DataFlow/Attribute:source_impact' => 'Source impactante ?',
-	'Class:DataFlow/Attribute:source_impact+' => 'La source impacte-t-elle le flux de données ?',
-	'Class:DataFlow/Attribute:source_impact/Value:yes' => 'oui',
-	'Class:DataFlow/Attribute:source_impact/Value:yes+' => 'Si la source tombe en panne, le flux de données est impacté',
-	'Class:DataFlow/Attribute:source_impact/Value:no' => 'non',
-	'Class:DataFlow/Attribute:source_impact/Value:no+' => 'Si la source tombe en panne, le flux de données n\'est pas impacté',
-	'Class:DataFlow/Attribute:destination_id'                    => 'Destinataire',
-	'Class:DataFlow/Attribute:destination_id+'                   => 'Destinataire des données, à choisir parmi les instances d\'application',
-	'Class:DataFlow/Attribute:destination_impact' => 'Destinataire impacté ?',
-	'Class:DataFlow/Attribute:destination_impact+' => 'Le destinataire est-il impacté si le flux de données s\'arrête ?',
-	'Class:DataFlow/Attribute:destination_impact/Value:yes' => 'oui',
-	'Class:DataFlow/Attribute:destination_impact/Value:yes+' => 'Si le flux s\'arrête, le destinataire est impacté',
-	'Class:DataFlow/Attribute:destination_impact/Value:no' => 'non',
-	'Class:DataFlow/Attribute:destination_impact/Value:no+' => 'Si le flux s\'arrête, le destinataire n\'est pas impacté',
-	'Class:DataFlow/Attribute:dataflowtype_id'                           => 'Type de flux',
-	'Class:DataFlow/Attribute:dataflowtype_id+'                          => 'Typologie du flux',
-	'Class:DataFlow/Attribute:description'                       => 'Description',
-	'Class:DataFlow/Attribute:description+'                      => '',
-	'Class:DataFlow/Attribute:status'                            => 'Etat',
-	'Class:DataFlow/Attribute:status+'                           => '',
-	'Class:DataFlow/Attribute:status/Value:active'               => 'actif',
-	'Class:DataFlow/Attribute:status/Value:inactive'             => 'inactif',
-	'Class:DataFlow/Attribute:org_id'                            => 'Organisation',
-	'Class:DataFlow/Attribute:org_id+'                           => '',
-	'Class:DataFlow/Attribute:business_criticity'                => 'Criticité',
-	'Class:DataFlow/Attribute:business_criticity+'               => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:high'     => 'haute',
-	'Class:DataFlow/Attribute:business_criticity/Value:high+'    => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:low'      => 'basse',
-	'Class:DataFlow/Attribute:business_criticity/Value:low+'     => '',
-	'Class:DataFlow/Attribute:business_criticity/Value:medium'   => 'moyenne',
-	'Class:DataFlow/Attribute:business_criticity/Value:medium+'  => '',
-	'Class:DataFlow/Attribute:execution_frequency' => 'Fréquence d\'exécution',
-	'Class:DataFlow/Attribute:execution_frequency+' => 'À quelle fréquence le transfert de données est-il exécuté',
-	'Class:DataFlow/Attribute:execution_frequency/Value:realtime' => 'temps réel',
-	'Class:DataFlow/Attribute:execution_frequency/Value:realtime+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:ondemand' => 'à la demande',
-	'Class:DataFlow/Attribute:execution_frequency/Value:ondemand+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:hourly' => 'horaire',
-	'Class:DataFlow/Attribute:execution_frequency/Value:hourly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:daily' => 'journalière',
-	'Class:DataFlow/Attribute:execution_frequency/Value:daily+'	=> '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:weekly' => 'hebdomadaire',
-	'Class:DataFlow/Attribute:execution_frequency/Value:weekly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:monthly' => 'mensuelle',
-	'Class:DataFlow/Attribute:execution_frequency/Value:monthly+' => '',
-	'Class:DataFlow/Attribute:execution_frequency/Value:yearly'	=> 'annuelle',
-	'Class:DataFlow/Attribute:execution_frequency/Value:yearly+' => '',
-	'Class:DataFlow/Attribute:documents_list' => 'Documents',
-	'Class:DataFlow/Attribute:documents_list+' => 'Eg: technical specifications, runbooks, etc.',
-	'Class:DataFlow/Attribute:contacts_list' => 'Contacts',
-	'Class:DataFlow/Attribute:contacts_list+' => 'Eg: flow owner, technical support, etc.',
-
-/*
-	'Class:DataFlow/Attribute:source_id_friendlyname'            => 'source_id_friendlyname',
-	'Class:DataFlow/Attribute:source_id_friendlyname+'           => 'Nom complet',
-	'Class:DataFlow/Attribute:source_id_finalclass_recall'       => 'source_id->CI sub-class',
-	'Class:DataFlow/Attribute:source_id_finalclass_recall+'      => 'Classe finale',
-	'Class:DataFlow/Attribute:source_id_obsolescence_flag'       => 'source_id->Obsolete',
-	'Class:DataFlow/Attribute:source_id_obsolescence_flag+'      => 'Computed dynamically on other attributes',
-	'Class:DataFlow/Attribute:destination_id_friendlyname'       => 'destination_id_friendlyname',
-	'Class:DataFlow/Attribute:destination_id_friendlyname+'      => 'Nom complet',
-	'Class:DataFlow/Attribute:destination_id_finalclass_recall'  => 'destination_id->CI sub-class',
-	'Class:DataFlow/Attribute:destination_id_finalclass_recall+' => 'Classe finale',
-	'Class:DataFlow/Attribute:destination_id_obsolescence_flag'  => 'destination_id->Obsolete',
-	'Class:DataFlow/Attribute:destination_id_obsolescence_flag+' => 'Computed dynamically on other attributes',
-*/
-]);
--- a/datamodels/2.x/itop-flow-map/images/icons8-sorting-arrows-horizontal.svg
+++ b/datamodels/2.x/itop-flow-map/images/icons8-sorting-arrows-horizontal.svg
@@ -1 +0,0 @@
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--- a/datamodels/2.x/itop-flow-map/module.itop-flow-map.php
+++ b/datamodels/2.x/itop-flow-map/module.itop-flow-map.php
@@ -1,50 +0,0 @@
-<?php
-
-//
-// iTop module definition file
-//
-
-SetupWebPage::AddModule(
-	__FILE__, // Path to the current file, all other file names are relative to the directory containing this file
-	'itop-flow-map/3.3.0',
-	[
-		// Identification
-		//
-		'label' => 'Applications data flows',
-		'category' => 'business',
-
-		// Setup
-		//
-		'dependencies' => [
-			'itop-config-mgmt/3.2.0',
-		],
-		'mandatory' => false,
-		'visible' => true,
-
-		// Components
-		//
-		'datamodel' => [
-
-		],
-		'webservice' => [
-
-		],
-		'data.struct' => [
-			'data/en_us.data.itop-flow-map.xml',
-		],
-		'data.sample' => [
-			// add your sample data XML files here,
-		],
-
-		// Documentation
-		//
-		'doc.manual_setup' => '', // hyperlink to manual setup documentation, if any
-		'doc.more_information' => '', // hyperlink to more information, if any
-
-		// Default settings
-		//
-		'settings' => [
-			// Module specific settings go here, if any
-		],
-	]
-);
--- a/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
+++ b/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
@@ -1819,6 +1819,13 @@
      <do_search>1</do_search>
      <auto_reload>fast</auto_reload>
    </menu>
+    <menu id="Incident:MySupportIncidents" xsi:type="OQLMenuNode" _delta="define">
+      <rank>3</rank>
+      <parent>Incident:Shortcuts</parent>
+      <oql><![CDATA[SELECT Incident WHERE caller_id = :current_contact_id AND status NOT IN ("closed")]]></oql>
+      <do_search/>
+      <auto_reload>fast</auto_reload>
+    </menu>
  </menus>
  <user_rights>
    <profiles>
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/cs.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/cs.dict.itop-incident-mgmt-itil.php
@@ -25,6 +25,8 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Incidenty přidělené mně',
 	'Menu:Incident:MyIncidents+' => 'Incidenty přidělené mně (jako řešiteli)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Eskalované incidenty',
 	'Menu:Incident:EscalatedIncidents+' => 'Eskalované incidenty',
 	'Menu:Incident:OpenIncidents' => 'Všechny otevřené incidenty',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/da.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/da.dict.itop-incident-mgmt-itil.php
@@ -24,10 +24,12 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Mine Incidents',
 	'Menu:Incident:MyIncidents+' => '',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Eskalerede Incidents',
-	'Menu:Incident:EscalatedIncidents+' => '',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag~~',
 	'Menu:Incident:OpenIncidents' => 'Alle åbne Incidents',
-	'Menu:Incident:OpenIncidents+' => '',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed~~',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidents de sidste 14 dage efter prioritet',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Antal Incidents de sidste 14 dage',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Åbne Incidents efter status',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/de.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/de.dict.itop-incident-mgmt-itil.php
@@ -20,10 +20,12 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:NewIncident+' => 'Einen neuen Incident dokumentieren',
 	'Menu:SearchIncidents' => 'Nach Incidents suchen',
 	'Menu:SearchIncidents+' => 'Suche nach einem bestehendem Incident',
-	'Menu:Incident:Shortcuts' => 'Shortcuts',
+	'Menu:Incident:Shortcuts' => 'Incidents',
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Mir zugewiesene Incidents',
 	'Menu:Incident:MyIncidents+' => 'Incidents die mir als Bearbeiter zugewiesen sind',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Eskalierte Incidents',
 	'Menu:Incident:EscalatedIncidents+' => 'Incidents die eskaliert sind',
 	'Menu:Incident:OpenIncidents' => 'Alle offenen Incidents',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php
@@ -31,14 +31,16 @@ Dict::Add('EN US', 'English', 'English', [
 	'Menu:NewIncident+' => 'Create a new incident ticket',
 	'Menu:SearchIncidents' => 'Search for incidents',
 	'Menu:SearchIncidents+' => 'Search for incident tickets',
-	'Menu:Incident:Shortcuts' => 'Shortcuts',
+	'Menu:Incident:Shortcuts' => 'Incidents',
 	'Menu:Incident:Shortcuts+' => '',
-	'Menu:Incident:MyIncidents' => 'Incidents assigned to me',
-	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)',
-	'Menu:Incident:EscalatedIncidents' => 'Escalated incidents',
-	'Menu:Incident:EscalatedIncidents+' => '',
-	'Menu:Incident:OpenIncidents' => 'All open incidents',
-	'Menu:Incident:OpenIncidents+' => '',
+	'Menu:Incident:MyIncidents' => 'Assigned to me',
+	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller',
+	'Menu:Incident:EscalatedIncidents' => 'Under escalation',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag',
+	'Menu:Incident:OpenIncidents' => 'Open',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidents by status',
@@ -132,7 +134,7 @@ Dict::Add('EN US', 'English', 'English', [
 	'Class:Incident/Attribute:servicesubcategory_name' => 'Service subcategory name',
 	'Class:Incident/Attribute:servicesubcategory_name+' => '',
 	'Class:Incident/Attribute:escalation_flag' => 'Hot Flag',
-	'Class:Incident/Attribute:escalation_flag+' => '',
+	'Class:Incident/Attribute:escalation_flag+' => 'When set, the Ticket is added to the "Under escalation" menu',
 	'Class:Incident/Attribute:escalation_flag/Value:no' => 'No',
 	'Class:Incident/Attribute:escalation_flag/Value:no+' => '',
 	'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Yes',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en_gb.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en_gb.dict.itop-incident-mgmt-itil.php
@@ -31,14 +31,16 @@ Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:NewIncident+' => 'Create a new incident ticket',
 	'Menu:SearchIncidents' => 'Search for incidents',
 	'Menu:SearchIncidents+' => 'Search for incident tickets',
-	'Menu:Incident:Shortcuts' => 'Shortcuts',
+	'Menu:Incident:Shortcuts' => 'Incidents',
 	'Menu:Incident:Shortcuts+' => '',
-	'Menu:Incident:MyIncidents' => 'Incidents assigned to me',
-	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)',
-	'Menu:Incident:EscalatedIncidents' => 'Escalated incidents',
-	'Menu:Incident:EscalatedIncidents+' => '',
-	'Menu:Incident:OpenIncidents' => 'All open incidents',
-	'Menu:Incident:OpenIncidents+' => '',
+	'Menu:Incident:MyIncidents' => 'Assigned to me',
+	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
+	'Menu:Incident:EscalatedIncidents' => 'Under escalation',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag',
+	'Menu:Incident:OpenIncidents' => 'Open',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed~~',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidents by status',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/es_cr.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/es_cr.dict.itop-incident-mgmt-itil.php
@@ -21,6 +21,8 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
 	'Menu:Incident:Shortcuts+' => 'Accesos Rápidos',
 	'Menu:Incident:MyIncidents' => 'Incidentes Asignados a Mí',
 	'Menu:Incident:MyIncidents+' => 'Incidentes Asignados a Mí (como Analista)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Incidentes Escalados',
 	'Menu:Incident:EscalatedIncidents+' => 'Incidentes Escalados',
 	'Menu:Incident:OpenIncidents' => 'Incidentes Abiertos',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php
@@ -19,13 +19,15 @@ Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:NewIncident+' => 'Créer un nouveau ticket d\'incident',
 	'Menu:SearchIncidents' => 'Rechercher des incidents',
 	'Menu:SearchIncidents+' => 'Rechercher parmi les tickets d\'incidents',
-	'Menu:Incident:Shortcuts' => 'Raccourcis',
+	'Menu:Incident:Shortcuts' => 'Incidents',
 	'Menu:Incident:Shortcuts+' => '',
-	'Menu:Incident:MyIncidents' => 'Mes incidents',
-	'Menu:Incident:MyIncidents+' => 'Tickets d\'incident qui me sont assignés',
-	'Menu:Incident:EscalatedIncidents' => 'Incidents en cours d\'escalade',
-	'Menu:Incident:EscalatedIncidents+' => 'Ticket d\'incident en cours d\'escalade',
-	'Menu:Incident:OpenIncidents' => 'Incidents ouverts',
+	'Menu:Incident:MyIncidents' => 'Qui me sont assignés',
+	'Menu:Incident:MyIncidents+' => 'Les tickets d\'incident en cours qui me sont assignés',
+	'Menu:Incident:MySupportIncidents' => 'Que j\'ai déclarés',
+	'Menu:Incident:MySupportIncidents+' => 'Les incidents en cours dont je suis le demandeur',
+	'Menu:Incident:EscalatedIncidents' => 'En escalade',
+	'Menu:Incident:EscalatedIncidents+' => 'Ticket d\'incident en cours d\'escalade ou à surveiller',
+	'Menu:Incident:OpenIncidents' => 'En cours',
 	'Menu:Incident:OpenIncidents+' => 'Tous les tickets d\'incident ouverts',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidents des 14 derniers jours par priorité',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Incidents des 14 derniers jours',
@@ -120,7 +122,7 @@ Dict::Add('FR FR', 'French', 'Français', [
 	'Class:Incident/Attribute:servicesubcategory_name' => 'Nom Sous-catégorie de service',
 	'Class:Incident/Attribute:servicesubcategory_name+' => '',
 	'Class:Incident/Attribute:escalation_flag' => 'Ticket à surveiller',
-	'Class:Incident/Attribute:escalation_flag+' => '',
+	'Class:Incident/Attribute:escalation_flag+' => 'Ce Ticket sera ajouté au menu des incidents en cours d\'escalade',
 	'Class:Incident/Attribute:escalation_flag/Value:no' => 'Non',
 	'Class:Incident/Attribute:escalation_flag/Value:no+' => '',
 	'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Oui',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/hu.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/hu.dict.itop-incident-mgmt-itil.php
@@ -23,6 +23,8 @@ Dict::Add('HU HU', 'Hungarian', 'Magyar', [
 	'Menu:Incident:Shortcuts+' => 'Gyorselérés gombok',
 	'Menu:Incident:MyIncidents' => 'Hozzám rendelt incidensek',
 	'Menu:Incident:MyIncidents+' => 'Hozzám rendelt incidensek (ügyintézőként)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Eszkalált incidensek',
 	'Menu:Incident:EscalatedIncidents+' => 'Eszkalált incidensek',
 	'Menu:Incident:OpenIncidents' => 'Nyitott incidensek',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/it.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/it.dict.itop-incident-mgmt-itil.php
@@ -23,6 +23,8 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:Incident:Shortcuts+' => '~~',
 	'Menu:Incident:MyIncidents' => 'Incidenti assegnati a me',
 	'Menu:Incident:MyIncidents+' => 'Incidenti assegnati a me (come agente)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Evoluzione Incidente',
 	'Menu:Incident:EscalatedIncidents+' => 'Evoluzione Incidente',
 	'Menu:Incident:OpenIncidents' => 'Tutti gli incidenti aperti',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/ja.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/ja.dict.itop-incident-mgmt-itil.php
@@ -23,6 +23,8 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => '担当しているインシデント',
 	'Menu:Incident:MyIncidents+' => '担当しているインシデント(エージェント)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'エスカレーションされたインシデント',
 	'Menu:Incident:EscalatedIncidents+' => 'エスカレーションされたインシデント',
 	'Menu:Incident:OpenIncidents' => '全オープンインシデント',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/nl.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/nl.dict.itop-incident-mgmt-itil.php
@@ -25,6 +25,8 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Incidenten toegewezen aan mij',
 	'Menu:Incident:MyIncidents+' => 'Incidenten toegewezen aan mij (als Agent)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Geëscaleerde incidenten',
 	'Menu:Incident:EscalatedIncidents+' => 'Geëscaleerde incidenten',
 	'Menu:Incident:OpenIncidents' => 'Alle open incidenten',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/pl.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/pl.dict.itop-incident-mgmt-itil.php
@@ -23,6 +23,8 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Incydenty przypisane do mnie',
 	'Menu:Incident:MyIncidents+' => 'Incydenty przypisane do mnie (jako Agent)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Pilne incydenty',
 	'Menu:Incident:EscalatedIncidents+' => 'Pilne incydenty',
 	'Menu:Incident:OpenIncidents' => 'Wszystkie otwarte incydenty',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/pt_br.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/pt_br.dict.itop-incident-mgmt-itil.php
@@ -23,10 +23,12 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => 'Incidentes atribuídos para mim',
 	'Menu:Incident:MyIncidents+' => 'Incidentes atribuídos para mim (como Agente)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Incidentes escalonados',
-	'Menu:Incident:EscalatedIncidents+' => '',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag~~',
 	'Menu:Incident:OpenIncidents' => 'Todos os incidentes abertos',
-	'Menu:Incident:OpenIncidents+' => '',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed~~',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidentes dos últimos 14 dias por prioridade',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Incidentes dos últimos 14 dias por prioridade',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Incidentes abertos por status',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/ru.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/ru.dict.itop-incident-mgmt-itil.php
@@ -24,6 +24,8 @@ Dict::Add('RU RU', 'Russian', 'Русский', [
 	'Menu:Incident:Shortcuts+' => 'Ярлыки',
 	'Menu:Incident:MyIncidents' => 'Назначенные мне',
 	'Menu:Incident:MyIncidents+' => 'Инциденты, назначенные мне (в качестве агента)',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => 'Эскалированные',
 	'Menu:Incident:EscalatedIncidents+' => 'Эскалированные инциденты',
 	'Menu:Incident:OpenIncidents' => 'Открытые',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/sk.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/sk.dict.itop-incident-mgmt-itil.php
@@ -19,14 +19,16 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 	'Menu:NewIncident+' => 'Create a new incident ticket~~',
 	'Menu:SearchIncidents' => 'Search for incidents~~',
 	'Menu:SearchIncidents+' => 'Search for incident tickets~~',
-	'Menu:Incident:Shortcuts' => 'Shortcuts~~',
+	'Menu:Incident:Shortcuts' => 'Incidents~~',
 	'Menu:Incident:Shortcuts+' => '~~',
-	'Menu:Incident:MyIncidents' => 'Incidents assigned to me~~',
-	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)~~',
-	'Menu:Incident:EscalatedIncidents' => 'Escalated incidents~~',
-	'Menu:Incident:EscalatedIncidents+' => '~~',
-	'Menu:Incident:OpenIncidents' => 'All open incidents~~',
-	'Menu:Incident:OpenIncidents+' => '~~',
+	'Menu:Incident:MyIncidents' => 'Assigned to me~~',
+	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)~~',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
+	'Menu:Incident:EscalatedIncidents' => 'Under escalation~~',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag~~',
+	'Menu:Incident:OpenIncidents' => 'Open~~',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed~~',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority~~',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents~~',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidents by status~~',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/tr.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/tr.dict.itop-incident-mgmt-itil.php
@@ -19,14 +19,16 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 	'Menu:NewIncident+' => 'Create a new incident ticket~~',
 	'Menu:SearchIncidents' => 'Search for incidents~~',
 	'Menu:SearchIncidents+' => 'Search for incident tickets~~',
-	'Menu:Incident:Shortcuts' => 'Shortcuts~~',
+	'Menu:Incident:Shortcuts' => 'Incidents~~',
 	'Menu:Incident:Shortcuts+' => '~~',
-	'Menu:Incident:MyIncidents' => 'Incidents assigned to me~~',
-	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)~~',
-	'Menu:Incident:EscalatedIncidents' => 'Escalated incidents~~',
-	'Menu:Incident:EscalatedIncidents+' => '',
-	'Menu:Incident:OpenIncidents' => 'All open incidents~~',
-	'Menu:Incident:OpenIncidents+' => '',
+	'Menu:Incident:MyIncidents' => 'Assigned to me~~',
+	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)~~',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
+	'Menu:Incident:EscalatedIncidents' => 'Under escalation~~',
+	'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag~~',
+	'Menu:Incident:OpenIncidents' => 'Open~~',
+	'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed~~',
 	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority~~',
 	'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents~~',
 	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidents by status~~',
--- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/zh_cn.dict.itop-incident-mgmt-itil.php
+++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/zh_cn.dict.itop-incident-mgmt-itil.php
@@ -34,6 +34,8 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
 	'Menu:Incident:Shortcuts+' => '',
 	'Menu:Incident:MyIncidents' => '分配给我的事件',
 	'Menu:Incident:MyIncidents+' => '分配给我的事件',
+	'Menu:Incident:MySupportIncidents' => 'Reported by me~~',
+	'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller~~',
 	'Menu:Incident:EscalatedIncidents' => '已升级的事件',
 	'Menu:Incident:EscalatedIncidents+' => '已升级的事件',
 	'Menu:Incident:OpenIncidents' => '所有打开的事件',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/cs.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/cs.dict.itop-knownerror-mgmt.php
@@ -99,7 +99,7 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [

 Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:ProblemManagement' => 'Správa problémů',
-	'Menu:ProblemManagement+' => 'Správa problémů',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Odkazy',
 	'Menu:NewError' => 'Nová známá chyba',
 	'Menu:NewError+' => 'Vytvoření nové známé chyby',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/da.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/da.dict.itop-knownerror-mgmt.php
@@ -98,7 +98,7 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [

 Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Genvej',
 	'Menu:NewError' => 'Ny kendt fejl',
 	'Menu:NewError+' => '',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/de.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/de.dict.itop-knownerror-mgmt.php
@@ -98,7 +98,7 @@ Dict::Add('DE DE', 'German', 'Deutsch', [

 Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:NewError' => 'Neuer Known Error',
 	'Menu:NewError+' => 'Neuen Known Error dokumentieren',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php
@@ -138,7 +138,7 @@ Dict::Add('EN US', 'English', 'English', [

 Dict::Add('EN US', 'English', 'English', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:NewError' => 'New known error',
 	'Menu:NewError+' => 'Creation of a new known error',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en_gb.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en_gb.dict.itop-knownerror-mgmt.php
@@ -138,7 +138,7 @@ Dict::Add('EN GB', 'British English', 'British English', [

 Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:NewError' => 'New known error',
 	'Menu:NewError+' => 'Creation of a new known error',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/es_cr.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/es_cr.dict.itop-knownerror-mgmt.php
@@ -95,7 +95,7 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [

 Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
 	'Menu:ProblemManagement' => 'Administración de Problemas',
-	'Menu:ProblemManagement+' => 'GestAdministraciónión de problemas',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Acceso Rápido',
 	'Menu:NewError' => 'Nuevo Error Conocido',
 	'Menu:NewError+' => 'Nuevo Error Conocido',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/fr.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/fr.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('FR FR', 'French', 'Français', [

 Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:ProblemManagement' => 'Gestion des problèmes',
-	'Menu:ProblemManagement+' => 'Gestion des problèmes',
+	'Menu:ProblemManagement+' => 'Un processus ITIL qui identifie la cause des incidents répétitifs, documente les Erreurs connues et les FAQs, afin de réduire la charge de travail du heldesk',
 	'Menu:Problem:Shortcuts' => 'Raccourcis',
 	'Menu:NewError' => 'Nouvelle erreur connue',
 	'Menu:NewError+' => 'Créer une erreur connue',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/hu.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/hu.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('HU HU', 'Hungarian', 'Magyar', [

 Dict::Add('HU HU', 'Hungarian', 'Magyar', [
 	'Menu:ProblemManagement' => 'Problémakezelés',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Gyorsgomb',
 	'Menu:NewError' => 'Új ismert hiba',
 	'Menu:NewError+' => '',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/it.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/it.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [

 Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:ProblemManagement' => 'Gestione dei problemi',
-	'Menu:ProblemManagement+' => 'Gestione dei problemi',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Scorciatoia',
 	'Menu:NewError' => 'Nuovo errore conosciuto',
 	'Menu:NewError+' => 'Creazione di un nuovo errore conosciuto',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/ja.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/ja.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('JA JP', 'Japanese', '日本語', [

 Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:ProblemManagement' => '問題管理',
-	'Menu:ProblemManagement+' => '問題管理',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'ショートカット',
 	'Menu:NewError' => '新規既知のエラー',
 	'Menu:NewError+' => '新規既知のエラーの作成',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/nl.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/nl.dict.itop-knownerror-mgmt.php
@@ -99,7 +99,7 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [

 Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:ProblemManagement' => 'Probleem Management',
-	'Menu:ProblemManagement+' => 'Probleem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Snelkoppelingen',
 	'Menu:NewError' => 'Nieuwe gekende fout',
 	'Menu:NewError+' => 'Maak een nieuwe gekende fout aan',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/pl.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/pl.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('PL PL', 'Polish', 'Polski', [

 Dict::Add('PL PL', 'Polish', 'Polski', [
 	'Menu:ProblemManagement' => 'Zarządzanie problemami',
-	'Menu:ProblemManagement+' => 'Zarządzanie problemami',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Skróty',
 	'Menu:NewError' => 'Nowy znany błąd',
 	'Menu:NewError+' => 'Utworzenie nowego znanego błędu',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/pt_br.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/pt_br.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [

 Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
 	'Menu:ProblemManagement' => 'Gerenciamento de Problemas',
-	'Menu:ProblemManagement+' => 'Lista de Gerenciamento de Problemas',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Atalhos',
 	'Menu:NewError' => 'Novo erro conhecido',
 	'Menu:NewError+' => '',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/ru.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/ru.dict.itop-knownerror-mgmt.php
@@ -98,7 +98,7 @@ Dict::Add('RU RU', 'Russian', 'Русский', [

 Dict::Add('RU RU', 'Russian', 'Русский', [
 	'Menu:ProblemManagement' => 'Управление проблемами',
-	'Menu:ProblemManagement+' => 'Управление проблемами',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Ярлыки',
 	'Menu:NewError' => 'Новая известная ошибка',
 	'Menu:NewError+' => 'Создать новую известную ошибку',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/sk.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/sk.dict.itop-knownerror-mgmt.php
@@ -97,7 +97,7 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [

 Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
 	'Menu:ProblemManagement' => 'Problem Management~~',
-	'Menu:ProblemManagement+' => 'Problem Management~~',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Shortcuts~~',
 	'Menu:NewError' => 'New known error~~',
 	'Menu:NewError+' => 'Creation of a new known error~~',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/tr.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/tr.dict.itop-knownerror-mgmt.php
@@ -98,7 +98,7 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [

 Dict::Add('TR TR', 'Turkish', 'Türkçe', [
 	'Menu:ProblemManagement' => 'Problem Yönetimi',
-	'Menu:ProblemManagement+' => 'Problem Yönetimi',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => 'Kısayollar',
 	'Menu:NewError' => 'Yeni bilinen hata',
 	'Menu:NewError+' => 'Yeni bilinen hata yatarımı',
--- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/zh_cn.dict.itop-knownerror-mgmt.php
+++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/zh_cn.dict.itop-knownerror-mgmt.php
@@ -133,7 +133,7 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [

 Dict::Add('ZH CN', 'Chinese', '简体中文', [
 	'Menu:ProblemManagement' => '问题管理',
-	'Menu:ProblemManagement+' => '问题管理',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Shortcuts' => '快捷方式',
 	'Menu:NewError' => '新建已知问题',
 	'Menu:NewError+' => '新建已知问题',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/cs.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/cs.dict.itop-problem-mgmt.php
@@ -14,18 +14,18 @@
 */
 Dict::Add('CS CZ', 'Czech', 'Čeština', [
 	'Menu:ProblemManagement' => 'Správa problémů',
-	'Menu:ProblemManagement+' => 'Správa problémů',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Přehled',
 	'Menu:Problem:Overview+' => 'Přehled',
 	'Menu:NewProblem' => 'Nový problém',
-	'Menu:NewProblem+' => 'Nový problém',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Hledat problémy',
 	'Menu:SearchProblems+' => 'Hledat problémy',
 	'Menu:Problem:Shortcuts' => 'Odkazy',
 	'Menu:Problem:MyProblems' => 'Mé problémy',
-	'Menu:Problem:MyProblems+' => 'Mé problémy',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Všechny otevřené problémy',
-	'Menu:Problem:OpenProblems+' => 'Všechny otevřené problémy',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problémy podle služby',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problémy podle služby',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problémy podle priority',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/da.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/da.dict.itop-problem-mgmt.php
@@ -13,18 +13,18 @@
 */
 Dict::Add('DA DA', 'Danish', 'Dansk', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => 'Problem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Oversigt',
 	'Menu:Problem:Overview+' => 'Oversigt',
 	'Menu:NewProblem' => 'Nyt Problem',
-	'Menu:NewProblem+' => 'Nyt Problem',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Søg efter problem',
 	'Menu:SearchProblems+' => 'Søg efter problem',
 	'Menu:Problem:Shortcuts' => 'Genvej',
 	'Menu:Problem:MyProblems' => 'Mine Problemer',
-	'Menu:Problem:MyProblems+' => 'Mine Problemer',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Alle uløste problemer',
-	'Menu:Problem:OpenProblems+' => 'Alle uløste problemer',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problemer efter ydelse',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problemer efter ydelse',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problemer efter prioritet',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/de.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/de.dict.itop-problem-mgmt.php
@@ -13,16 +13,16 @@
 */
 Dict::Add('DE DE', 'German', 'Deutsch', [
 	'Menu:ProblemManagement' => 'Problem Management',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Übersicht',
 	'Menu:Problem:Overview+' => '',
 	'Menu:NewProblem' => 'Neues Problem',
-	'Menu:NewProblem+' => '',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Nach Problemen suchen',
 	'Menu:SearchProblems+' => '',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:Problem:MyProblems' => 'Meine Probleme',
-	'Menu:Problem:MyProblems+' => '',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Alle offenen Probleme',
 	'Menu:Problem:OpenProblems+' => 'Alle offenen (noch nicht geschlossenen) Probleme',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Probleme nach Service',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php
@@ -49,18 +49,18 @@

 Dict::Add('EN US', 'English', 'English', [
 	'Menu:ProblemManagement' => 'Problem management',
-	'Menu:ProblemManagement+' => 'Problem management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload',
 	'Menu:Problem:Overview' => 'Overview',
 	'Menu:Problem:Overview+' => 'Overview',
 	'Menu:NewProblem' => 'New problem',
-	'Menu:NewProblem+' => 'New problem',
+	'Menu:NewProblem+' => 'Create a new problem ticket',
 	'Menu:SearchProblems' => 'Search for problems',
-	'Menu:SearchProblems+' => 'Search for problems',
+	'Menu:SearchProblems+' => 'Search for problems tickets',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:Problem:MyProblems' => 'My problems',
-	'Menu:Problem:MyProblems+' => 'My problems',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed',
 	'Menu:Problem:OpenProblems' => 'All open problems',
-	'Menu:Problem:OpenProblems+' => 'All open problems',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problems by service',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problems by service',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problems by priority',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/en_gb.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/en_gb.dict.itop-problem-mgmt.php
@@ -49,18 +49,18 @@

 Dict::Add('EN GB', 'British English', 'British English', [
 	'Menu:ProblemManagement' => 'Problem management',
-	'Menu:ProblemManagement+' => 'Problem management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Overview',
 	'Menu:Problem:Overview+' => 'Overview',
 	'Menu:NewProblem' => 'New problem',
-	'Menu:NewProblem+' => 'New problem',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Search for problems',
-	'Menu:SearchProblems+' => 'Search for problems',
+	'Menu:SearchProblems+' => 'Search for problems tickets',
 	'Menu:Problem:Shortcuts' => 'Shortcuts',
 	'Menu:Problem:MyProblems' => 'My problems',
-	'Menu:Problem:MyProblems+' => 'My problems',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed',
 	'Menu:Problem:OpenProblems' => 'All open problems',
-	'Menu:Problem:OpenProblems+' => 'All open problems',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problems by service',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problems by service',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problems by priority',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/es_cr.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/es_cr.dict.itop-problem-mgmt.php
@@ -10,18 +10,18 @@
 */
 Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
 	'Menu:ProblemManagement' => 'Administración de Problemas',
-	'Menu:ProblemManagement+' => 'Administración de Problemas',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Resumen de problemas',
 	'Menu:Problem:Overview+' => 'Resumen de problemas',
 	'Menu:NewProblem' => 'Nuevo problema',
-	'Menu:NewProblem+' => 'Nuevo problema',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Búsqueda de problemas',
 	'Menu:SearchProblems+' => 'Búsqueda de problemas',
 	'Menu:Problem:Shortcuts' => 'Acceso rápido',
 	'Menu:Problem:MyProblems' => 'Problemas asignados a Mí',
-	'Menu:Problem:MyProblems+' => 'Problemas asignados a Mí',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Problemas abiertos',
-	'Menu:Problem:OpenProblems+' => 'Problemas abiertos',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problemas por Servicio',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problemas por Servicio',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problemas por Prioridad',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/fr.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/fr.dict.itop-problem-mgmt.php
@@ -12,18 +12,18 @@
 */
 Dict::Add('FR FR', 'French', 'Français', [
 	'Menu:ProblemManagement' => 'Gestion des problèmes',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'Un processus ITIL qui identifie la cause des incidents répétitifs, documente les Erreurs connues et les FAQs, afin de réduire la charge de travail du heldesk',
 	'Menu:Problem:Overview' => 'Vue d\'ensemble',
 	'Menu:Problem:Overview+' => '',
 	'Menu:NewProblem' => 'Nouveau problème',
-	'Menu:NewProblem+' => '',
+	'Menu:NewProblem+' => 'Créer un ticket de problème',
 	'Menu:SearchProblems' => 'Rechercher des problèmes',
-	'Menu:SearchProblems+' => '',
+	'Menu:SearchProblems+' => 'Faire une recherche parmi les tickets de problème existants',
 	'Menu:Problem:Shortcuts' => 'Raccourcis',
 	'Menu:Problem:MyProblems' => 'Mes problèmes',
-	'Menu:Problem:MyProblems+' => '',
+	'Menu:Problem:MyProblems+' => 'Les tickets de problème ni fermés ni résolus qui me sont assignés',
 	'Menu:Problem:OpenProblems' => 'Problèmes ouverts',
-	'Menu:Problem:OpenProblems+' => '',
+	'Menu:Problem:OpenProblems+' => 'Tous les tickets de problème non fermés',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problèmes par service',
 	'UI-ProblemManagementOverview-ProblemByService+' => '',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problèmes par priorité',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/hu.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/hu.dict.itop-problem-mgmt.php
@@ -12,18 +12,18 @@
 */
 Dict::Add('HU HU', 'Hungarian', 'Magyar', [
 	'Menu:ProblemManagement' => 'Problémakezelés',
-	'Menu:ProblemManagement+' => '',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Áttekintő',
 	'Menu:Problem:Overview+' => '',
 	'Menu:NewProblem' => 'Új probléma',
-	'Menu:NewProblem+' => '',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Problémák keresése',
 	'Menu:SearchProblems+' => '',
 	'Menu:Problem:Shortcuts' => 'Gyorsgombok',
 	'Menu:Problem:MyProblems' => 'Saját problémák',
-	'Menu:Problem:MyProblems+' => '',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Nyitott problémák',
-	'Menu:Problem:OpenProblems+' => '',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problémák szolgáltatásonként',
 	'UI-ProblemManagementOverview-ProblemByService+' => '',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problémák prioritás szerint',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/it.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/it.dict.itop-problem-mgmt.php
@@ -12,18 +12,18 @@
 */
 Dict::Add('IT IT', 'Italian', 'Italiano', [
 	'Menu:ProblemManagement' => 'Gestione dei problemi',
-	'Menu:ProblemManagement+' => 'Gestione dei problemi',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Panoramica',
 	'Menu:Problem:Overview+' => 'Panoramica',
 	'Menu:NewProblem' => 'Nuovo problema',
-	'Menu:NewProblem+' => 'Nuovo problema',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => 'Ricerca per problema',
 	'Menu:SearchProblems+' => 'Ricerca per problema',
 	'Menu:Problem:Shortcuts' => 'Scorciatoia',
 	'Menu:Problem:MyProblems' => 'I miei problemi',
-	'Menu:Problem:MyProblems+' => 'I miei problemi',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Tutti i problemi aperti',
-	'Menu:Problem:OpenProblems+' => 'Tutti i problemi aperti',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problemi per servizio',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problemi per servizio',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problemi per priorità',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/ja.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/ja.dict.itop-problem-mgmt.php
@@ -12,18 +12,18 @@
 */
 Dict::Add('JA JP', 'Japanese', '日本語', [
 	'Menu:ProblemManagement' => '問題管理',
-	'Menu:ProblemManagement+' => '問題管理',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => '概要',
 	'Menu:Problem:Overview+' => '概要',
 	'Menu:NewProblem' => '新規問題',
-	'Menu:NewProblem+' => '新規問題',
+	'Menu:NewProblem+' => 'Create a new problem ticket~~',
 	'Menu:SearchProblems' => '問題検索',
 	'Menu:SearchProblems+' => '問題検索',
 	'Menu:Problem:Shortcuts' => 'ショートカット',
 	'Menu:Problem:MyProblems' => '担当してる問題',
-	'Menu:Problem:MyProblems+' => '担当している問題',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => '全オープン問題',
-	'Menu:Problem:OpenProblems+' => '全オープン問題',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'サービス別問題',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'サービス別問題',
 	'UI-ProblemManagementOverview-ProblemByPriority' => '優先度別問題',
--- a/datamodels/2.x/itop-problem-mgmt/dictionaries/nl.dict.itop-problem-mgmt.php
+++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/nl.dict.itop-problem-mgmt.php
@@ -15,7 +15,7 @@
 */
 Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:ProblemManagement' => 'Probleem Management',
-	'Menu:ProblemManagement+' => 'Probleem Management',
+	'Menu:ProblemManagement+' => 'An ITIL process that identifies root causes of incidents, documents Known Errors and FAQs, in order to reduce helpdesk workload~~',
 	'Menu:Problem:Overview' => 'Overzicht',
 	'Menu:Problem:Overview+' => 'Overzicht',
 	'Menu:NewProblem' => 'Nieuw probleem',
@@ -24,9 +24,9 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
 	'Menu:SearchProblems+' => 'Zoek naar problemen',
 	'Menu:Problem:Shortcuts' => 'Snelkoppelingen',
 	'Menu:Problem:MyProblems' => 'Mijn problemen',
-	'Menu:Problem:MyProblems+' => 'Mijn problemen',
+	'Menu:Problem:MyProblems+' => 'Problems assigned to me which are neither resolved nor closed~~',
 	'Menu:Problem:OpenProblems' => 'Alle open problemen',
-	'Menu:Problem:OpenProblems+' => 'Alle open problemen',
+	'Menu:Problem:OpenProblems+' => 'All problem tickets which are not closed~~',
 	'UI-ProblemManagementOverview-ProblemByService' => 'Problemen per service',
 	'UI-ProblemManagementOverview-ProblemByService+' => 'Problemen per service',
 	'UI-ProblemManagementOverview-ProblemByPriority' => 'Problemen per prioriteit',
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
v-dumas	3d59db39a2	N° 8142 - Changes shortcuts tooltip	2026-05-04 14:42:53 +02:00
v-dumas	7bdcfbca2a	N° 8142 - include Greptile feedbacks	2026-05-04 14:32:26 +02:00
v-dumas	efd1581554	Merge remote-tracking branch 'origin/feature/8142-UserRequest-and-Incident-menu-label' into feature/8142-UserRequest-and-Incident-menu-label # Conflicts: # datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php	2026-05-04 11:31:07 +02:00
v-dumas	c23f39761d	N° 8142 - FR menu label for MySupportIncidents	2026-05-04 11:27:39 +02:00
v-dumas	59fa8120f1	N°8142 - Change menus standardisation	2026-05-04 10:51:37 +02:00
v-dumas	1acc3f0877	N°8142 - Change menus standardisation	2026-05-04 10:51:37 +02:00
v-dumas	a8198b1c1f	N°8142 - User Request and Incident menu label standardisation 3	2026-05-04 10:51:37 +02:00
v-dumas	7e4195a5a7	N°8142 - User Request and Incident menu label standardisation 2	2026-05-04 10:51:37 +02:00
v-dumas	59149d5a02	N°8142 - User Request and Incident menu label standardisation	2026-05-04 10:51:37 +02:00
v-dumas	7b8737b52c	N°8142 - User Request and Incident menu standardisation	2026-05-04 10:51:37 +02:00
v-dumas	61038130db	N°8142 - User Request and Incident menu standardisation	2026-05-04 10:51:37 +02:00
v-dumas	36f92d9153	N°8142 - User Request and Incident menu standardisation	2026-05-04 10:51:37 +02:00
v-dumas	ca63ec2c6d	N°8142 - User Request and Incident menu standardisation	2026-05-04 10:51:36 +02:00
v-dumas	b2befbc399	N°8142 - Change menus standardisation	2026-04-16 09:50:53 +02:00
v-dumas	482c03a185	N°8142 - Change menus standardisation	2026-04-13 18:15:05 +02:00
v-dumas	e43d2caa35	N°8142 - User Request and Incident menu label standardisation 3	2026-04-13 15:57:27 +02:00
v-dumas	6780344c76	N°8142 - User Request and Incident menu label standardisation 2	2026-04-13 15:30:07 +02:00
v-dumas	5bf3c911e3	N°8142 - User Request and Incident menu label standardisation	2026-04-13 15:11:09 +02:00
v-dumas	a061e210f1	N°8142 - User Request and Incident menu standardisation	2026-04-10 10:38:54 +02:00
v-dumas	72baa42181	N°8142 - User Request and Incident menu standardisation	2026-04-10 10:21:19 +02:00
v-dumas	9fb1bc936a	N°8142 - User Request and Incident menu standardisation	2026-04-10 10:17:23 +02:00
v-dumas	23d7462ece	N°8142 - User Request and Incident menu standardisation	2026-04-09 18:50:47 +02:00
				`@@ -1 +0,0 @@`
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