N°8142 - User Request and Incident menu label standardisation

This commit is contained in:
v-dumas
2026-04-13 15:11:09 +02:00
parent 7b8737b52c
commit 59149d5a02
6 changed files with 44 additions and 44 deletions

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@@ -31,15 +31,15 @@ Dict::Add('EN US', 'English', 'English', [
'Menu:NewIncident+' => 'Create a new incident ticket',
'Menu:SearchIncidents' => 'Search for incidents',
'Menu:SearchIncidents+' => 'Search for incident tickets',
'Menu:Incident:Shortcuts' => 'Shortcuts',
'Menu:Incident:Shortcuts' => 'Incidents',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidents assigned to me',
'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)',
'Menu:Incident:MySupportIncidents' => 'My support incidents',
'Menu:Incident:MyIncidents' => 'Assigned to me',
'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)',
'Menu:Incident:MySupportIncidents' => 'Reported by me',
'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller',
'Menu:Incident:EscalatedIncidents' => 'Escalated incidents',
'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or flag',
'Menu:Incident:OpenIncidents' => 'All open incidents',
'Menu:Incident:EscalatedIncidents' => 'Under escalation',
'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag',
'Menu:Incident:OpenIncidents' => 'Open',
'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed',
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority',
'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents',

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@@ -19,15 +19,15 @@ Dict::Add('FR FR', 'French', 'Français', [
'Menu:NewIncident+' => 'Créer un nouveau ticket d\'incident',
'Menu:SearchIncidents' => 'Rechercher des incidents',
'Menu:SearchIncidents+' => 'Rechercher parmi les tickets d\'incidents',
'Menu:Incident:Shortcuts' => 'Raccourcis',
'Menu:Incident:Shortcuts' => 'Incidents',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Mes incidents à traiter',
'Menu:Incident:MyIncidents' => 'Qui me sont assignés',
'Menu:Incident:MyIncidents+' => 'Les tickets d\'incident en cours qui me sont assignés',
'Menu:Incident:MySupportIncidents' => 'Les incidents que j\'ai remontés',
'Menu:Incident:MySupportIncidents' => 'Que j\'ai remontés',
'Menu:Incident:MySupportIncidents+' => 'Les incidents en cours dont je suis le demandeur',
'Menu:Incident:EscalatedIncidents' => 'Incidents en cours d\'escalade',
'Menu:Incident:EscalatedIncidents' => 'En escalade',
'Menu:Incident:EscalatedIncidents+' => 'Ticket d\'incident en cours d\'escalade ou à surveiller',
'Menu:Incident:OpenIncidents' => 'Incidents ouverts',
'Menu:Incident:OpenIncidents' => 'En cours',
'Menu:Incident:OpenIncidents+' => 'Tous les tickets d\'incident ouverts',
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidents des 14 derniers jours par priorité',
'UI-IncidentManagementOverview-Last-14-days' => 'Incidents des 14 derniers jours',

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@@ -14,19 +14,19 @@ Dict::Add('EN US', 'English', 'English', [
'Menu:UserRequest:Provider+' => '',
'Menu:UserRequest:Overview' => 'Overview',
'Menu:UserRequest:Overview+' => '',
'Menu:NewUserRequest' => 'New user request',
'Menu:NewUserRequest' => 'New request',
'Menu:NewUserRequest+' => 'Create a new user request ticket',
'Menu:SearchUserRequests' => 'Search for user requests',
'Menu:SearchUserRequests' => 'Search for requests',
'Menu:SearchUserRequests+' => 'Search for user request tickets',
'Menu:UserRequest:Shortcuts' => 'Shortcuts',
'Menu:UserRequest:Shortcuts' => 'Requests',
'Menu:UserRequest:Shortcuts+' => '',
'Menu:UserRequest:MyRequests' => 'Requests assigned to me',
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)',
'Menu:UserRequest:MySupportRequests' => 'My support requests',
'Menu:UserRequest:MyRequests' => 'Assigned to me',
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as an Agent)',
'Menu:UserRequest:MySupportRequests' => 'Initiated by me',
'Menu:UserRequest:MySupportRequests+' => 'Non closed requests where I am the caller',
'Menu:UserRequest:EscalatedRequests' => 'Escalated requests',
'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or flag',
'Menu:UserRequest:OpenRequests' => 'All open requests',
'Menu:UserRequest:EscalatedRequests' => 'Under escalation',
'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or hot flag',
'Menu:UserRequest:OpenRequests' => 'Open',
'Menu:UserRequest:OpenRequests+' => 'All requests that are not closed',
'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me',
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Last 14 days request per type',

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@@ -19,19 +19,19 @@ Dict::Add('FR FR', 'French', 'Français', [
'Menu:UserRequest:Provider+' => '',
'Menu:UserRequest:Overview' => 'Vue d\'ensemble',
'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateur',
'Menu:NewUserRequest' => 'Nouvelle demande utilisateur',
'Menu:NewUserRequest' => 'Nouvelle demande',
'Menu:NewUserRequest+' => 'Créer un nouveau ticket de demande utilisateur',
'Menu:SearchUserRequests' => 'Rechercher des demandes utilisateur',
'Menu:SearchUserRequests' => 'Rechercher des demandes',
'Menu:SearchUserRequests+' => 'Rechercher parmi les demandes utilisateur',
'Menu:UserRequest:Shortcuts' => 'Raccourcis',
'Menu:UserRequest:Shortcuts' => 'Les Demandes',
'Menu:UserRequest:Shortcuts+' => '',
'Menu:UserRequest:MyRequests' => 'Demandes utilisateur qui me sont assignées',
'Menu:UserRequest:MyRequests' => 'Qui me sont assignées',
'Menu:UserRequest:MyRequests+' => 'Demandes en cours pour lesquelles je suis l\'agent assigné',
'Menu:UserRequest:MySupportRequests' => 'Mes demandes de support',
'Menu:UserRequest:MySupportRequests' => 'Que j\'ai initiées',
'Menu:UserRequest:MySupportRequests+' => 'Les demandes utilisateur en cours dont je suis le demandeur',
'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade',
'Menu:UserRequest:EscalatedRequests' => 'En escalade',
'Menu:UserRequest:EscalatedRequests+' => 'Les demandes utilisateur en escalade ou à surveiller',
'Menu:UserRequest:OpenRequests' => 'Demandes en cours',
'Menu:UserRequest:OpenRequests' => 'En cours',
'Menu:UserRequest:OpenRequests+' => 'Toutes les demandes utilisateur qui ne sont pas fermées',
'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateur qui me sont assignées',
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type',

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@@ -14,19 +14,19 @@ Dict::Add('EN US', 'English', 'English', [
'Menu:UserRequest:Provider+' => '',
'Menu:UserRequest:Overview' => 'Overview',
'Menu:UserRequest:Overview+' => '',
'Menu:NewUserRequest' => 'New user request',
'Menu:NewUserRequest' => 'New request',
'Menu:NewUserRequest+' => 'Create a new user request ticket',
'Menu:SearchUserRequests' => 'Search for user requests',
'Menu:SearchUserRequests' => 'Search for requests',
'Menu:SearchUserRequests+' => 'Search for user request tickets',
'Menu:UserRequest:Shortcuts' => 'Shortcuts',
'Menu:UserRequest:Shortcuts' => 'Requests',
'Menu:UserRequest:Shortcuts+' => '',
'Menu:UserRequest:MyRequests' => 'Requests assigned to me',
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)',
'Menu:UserRequest:MySupportRequests' => 'My support requests',
'Menu:UserRequest:MyRequests' => 'Assigned to me',
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as an Agent)',
'Menu:UserRequest:MySupportRequests' => 'Initiated by me',
'Menu:UserRequest:MySupportRequests+' => 'Non closed requests where I am the caller',
'Menu:UserRequest:EscalatedRequests' => 'Escalated requests',
'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or flag',
'Menu:UserRequest:OpenRequests' => 'All open requests',
'Menu:UserRequest:EscalatedRequests' => 'Under escalation',
'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or hot flag',
'Menu:UserRequest:OpenRequests' => 'Open',
'Menu:UserRequest:OpenRequests+' => 'All requests that are not closed',
'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me',
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)',

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@@ -19,19 +19,19 @@ Dict::Add('FR FR', 'French', 'Français', [
'Menu:UserRequest:Provider+' => '',
'Menu:UserRequest:Overview' => 'Vue d\'ensemble',
'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateur',
'Menu:NewUserRequest' => 'Nouvelle demande utilisateur',
'Menu:NewUserRequest' => 'Nouvelle demande',
'Menu:NewUserRequest+' => 'Créer un nouveau ticket de demande utilisateur',
'Menu:SearchUserRequests' => 'Rechercher des demandes utilisateur',
'Menu:SearchUserRequests' => 'Rechercher des demandes',
'Menu:SearchUserRequests+' => 'Rechercher parmi les demandes utilisateur',
'Menu:UserRequest:Shortcuts' => 'Raccourcis',
'Menu:UserRequest:Shortcuts' => 'Demandes',
'Menu:UserRequest:Shortcuts+' => '',
'Menu:UserRequest:MyRequests' => 'Demandes utilisateur qui me sont assignées',
'Menu:UserRequest:MyRequests' => 'Qui me sont assignées',
'Menu:UserRequest:MyRequests+' => 'Les demandes en cours pour lesquelles je suis l\'agent assigné',
'Menu:UserRequest:MySupportRequests' => 'Mes demandes de support',
'Menu:UserRequest:MySupportRequests' => 'Que j\'ai initiées',
'Menu:UserRequest:MySupportRequests+' => 'Les demandes utilisateur en cours dont je suis le demandeur',
'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade',
'Menu:UserRequest:EscalatedRequests' => 'En escalade',
'Menu:UserRequest:EscalatedRequests+' => 'Les demandes utilisateur en escalade ou à surveiller',
'Menu:UserRequest:OpenRequests' => 'Demandes en cours',
'Menu:UserRequest:OpenRequests' => 'En cours',
'Menu:UserRequest:OpenRequests+' => 'Toutes les demandes utilisateur qui ne sont pas fermées',
'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateur qui me sont assignées',
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type',