diff --git a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php index 6e343f821..b11bb59ea 100644 --- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php +++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php @@ -31,15 +31,15 @@ Dict::Add('EN US', 'English', 'English', [ 'Menu:NewIncident+' => 'Create a new incident ticket', 'Menu:SearchIncidents' => 'Search for incidents', 'Menu:SearchIncidents+' => 'Search for incident tickets', - 'Menu:Incident:Shortcuts' => 'Shortcuts', + 'Menu:Incident:Shortcuts' => 'Incidents', 'Menu:Incident:Shortcuts+' => '', - 'Menu:Incident:MyIncidents' => 'Incidents assigned to me', - 'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)', - 'Menu:Incident:MySupportIncidents' => 'My support incidents', + 'Menu:Incident:MyIncidents' => 'Assigned to me', + 'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as an Agent)', + 'Menu:Incident:MySupportIncidents' => 'Reported by me', 'Menu:Incident:MySupportIncidents+' => 'Non closed incidents where I am the caller', - 'Menu:Incident:EscalatedIncidents' => 'Escalated incidents', - 'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or flag', - 'Menu:Incident:OpenIncidents' => 'All open incidents', + 'Menu:Incident:EscalatedIncidents' => 'Under escalation', + 'Menu:Incident:EscalatedIncidents+' => 'Incident which are under escalation, by status or hot flag', + 'Menu:Incident:OpenIncidents' => 'Open', 'Menu:Incident:OpenIncidents+' => 'All incidents that are not closed', 'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority', 'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents', diff --git a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php index 23e7ee95c..c6133826c 100644 --- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php +++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php @@ -19,15 +19,15 @@ Dict::Add('FR FR', 'French', 'Français', [ 'Menu:NewIncident+' => 'Créer un nouveau ticket d\'incident', 'Menu:SearchIncidents' => 'Rechercher des incidents', 'Menu:SearchIncidents+' => 'Rechercher parmi les tickets d\'incidents', - 'Menu:Incident:Shortcuts' => 'Raccourcis', + 'Menu:Incident:Shortcuts' => 'Incidents', 'Menu:Incident:Shortcuts+' => '', - 'Menu:Incident:MyIncidents' => 'Mes incidents à traiter', + 'Menu:Incident:MyIncidents' => 'Qui me sont assignés', 'Menu:Incident:MyIncidents+' => 'Les tickets d\'incident en cours qui me sont assignés', - 'Menu:Incident:MySupportIncidents' => 'Les incidents que j\'ai remontés', + 'Menu:Incident:MySupportIncidents' => 'Que j\'ai remontés', 'Menu:Incident:MySupportIncidents+' => 'Les incidents en cours dont je suis le demandeur', - 'Menu:Incident:EscalatedIncidents' => 'Incidents en cours d\'escalade', + 'Menu:Incident:EscalatedIncidents' => 'En escalade', 'Menu:Incident:EscalatedIncidents+' => 'Ticket d\'incident en cours d\'escalade ou à surveiller', - 'Menu:Incident:OpenIncidents' => 'Incidents ouverts', + 'Menu:Incident:OpenIncidents' => 'En cours', 'Menu:Incident:OpenIncidents+' => 'Tous les tickets d\'incident ouverts', 'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidents des 14 derniers jours par priorité', 'UI-IncidentManagementOverview-Last-14-days' => 'Incidents des 14 derniers jours', diff --git a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php index 60a1ea96e..7732ec7d4 100644 --- a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php @@ -14,19 +14,19 @@ Dict::Add('EN US', 'English', 'English', [ 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Overview', 'Menu:UserRequest:Overview+' => '', - 'Menu:NewUserRequest' => 'New user request', + 'Menu:NewUserRequest' => 'New request', 'Menu:NewUserRequest+' => 'Create a new user request ticket', - 'Menu:SearchUserRequests' => 'Search for user requests', + 'Menu:SearchUserRequests' => 'Search for requests', 'Menu:SearchUserRequests+' => 'Search for user request tickets', - 'Menu:UserRequest:Shortcuts' => 'Shortcuts', + 'Menu:UserRequest:Shortcuts' => 'Requests', 'Menu:UserRequest:Shortcuts+' => '', - 'Menu:UserRequest:MyRequests' => 'Requests assigned to me', - 'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)', - 'Menu:UserRequest:MySupportRequests' => 'My support requests', + 'Menu:UserRequest:MyRequests' => 'Assigned to me', + 'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as an Agent)', + 'Menu:UserRequest:MySupportRequests' => 'Initiated by me', 'Menu:UserRequest:MySupportRequests+' => 'Non closed requests where I am the caller', - 'Menu:UserRequest:EscalatedRequests' => 'Escalated requests', - 'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or flag', - 'Menu:UserRequest:OpenRequests' => 'All open requests', + 'Menu:UserRequest:EscalatedRequests' => 'Under escalation', + 'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or hot flag', + 'Menu:UserRequest:OpenRequests' => 'Open', 'Menu:UserRequest:OpenRequests+' => 'All requests that are not closed', 'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Last 14 days request per type', diff --git a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php index 28939b994..683e307ab 100644 --- a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php @@ -19,19 +19,19 @@ Dict::Add('FR FR', 'French', 'Français', [ 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Vue d\'ensemble', 'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateur', - 'Menu:NewUserRequest' => 'Nouvelle demande utilisateur', + 'Menu:NewUserRequest' => 'Nouvelle demande', 'Menu:NewUserRequest+' => 'Créer un nouveau ticket de demande utilisateur', - 'Menu:SearchUserRequests' => 'Rechercher des demandes utilisateur', + 'Menu:SearchUserRequests' => 'Rechercher des demandes', 'Menu:SearchUserRequests+' => 'Rechercher parmi les demandes utilisateur', - 'Menu:UserRequest:Shortcuts' => 'Raccourcis', + 'Menu:UserRequest:Shortcuts' => 'Les Demandes', 'Menu:UserRequest:Shortcuts+' => '', - 'Menu:UserRequest:MyRequests' => 'Demandes utilisateur qui me sont assignées', + 'Menu:UserRequest:MyRequests' => 'Qui me sont assignées', 'Menu:UserRequest:MyRequests+' => 'Demandes en cours pour lesquelles je suis l\'agent assigné', - 'Menu:UserRequest:MySupportRequests' => 'Mes demandes de support', + 'Menu:UserRequest:MySupportRequests' => 'Que j\'ai initiées', 'Menu:UserRequest:MySupportRequests+' => 'Les demandes utilisateur en cours dont je suis le demandeur', - 'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade', + 'Menu:UserRequest:EscalatedRequests' => 'En escalade', 'Menu:UserRequest:EscalatedRequests+' => 'Les demandes utilisateur en escalade ou à surveiller', - 'Menu:UserRequest:OpenRequests' => 'Demandes en cours', + 'Menu:UserRequest:OpenRequests' => 'En cours', 'Menu:UserRequest:OpenRequests+' => 'Toutes les demandes utilisateur qui ne sont pas fermées', 'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateur qui me sont assignées', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type', diff --git a/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php b/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php index aac8a9e29..a7e5d6496 100644 --- a/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php +++ b/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php @@ -14,19 +14,19 @@ Dict::Add('EN US', 'English', 'English', [ 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Overview', 'Menu:UserRequest:Overview+' => '', - 'Menu:NewUserRequest' => 'New user request', + 'Menu:NewUserRequest' => 'New request', 'Menu:NewUserRequest+' => 'Create a new user request ticket', - 'Menu:SearchUserRequests' => 'Search for user requests', + 'Menu:SearchUserRequests' => 'Search for requests', 'Menu:SearchUserRequests+' => 'Search for user request tickets', - 'Menu:UserRequest:Shortcuts' => 'Shortcuts', + 'Menu:UserRequest:Shortcuts' => 'Requests', 'Menu:UserRequest:Shortcuts+' => '', - 'Menu:UserRequest:MyRequests' => 'Requests assigned to me', - 'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)', - 'Menu:UserRequest:MySupportRequests' => 'My support requests', + 'Menu:UserRequest:MyRequests' => 'Assigned to me', + 'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as an Agent)', + 'Menu:UserRequest:MySupportRequests' => 'Initiated by me', 'Menu:UserRequest:MySupportRequests+' => 'Non closed requests where I am the caller', - 'Menu:UserRequest:EscalatedRequests' => 'Escalated requests', - 'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or flag', - 'Menu:UserRequest:OpenRequests' => 'All open requests', + 'Menu:UserRequest:EscalatedRequests' => 'Under escalation', + 'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or hot flag', + 'Menu:UserRequest:OpenRequests' => 'Open', 'Menu:UserRequest:OpenRequests+' => 'All requests that are not closed', 'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)', diff --git a/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php b/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php index f8b4bd47d..d4ca61082 100644 --- a/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php +++ b/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php @@ -19,19 +19,19 @@ Dict::Add('FR FR', 'French', 'Français', [ 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Vue d\'ensemble', 'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateur', - 'Menu:NewUserRequest' => 'Nouvelle demande utilisateur', + 'Menu:NewUserRequest' => 'Nouvelle demande', 'Menu:NewUserRequest+' => 'Créer un nouveau ticket de demande utilisateur', - 'Menu:SearchUserRequests' => 'Rechercher des demandes utilisateur', + 'Menu:SearchUserRequests' => 'Rechercher des demandes', 'Menu:SearchUserRequests+' => 'Rechercher parmi les demandes utilisateur', - 'Menu:UserRequest:Shortcuts' => 'Raccourcis', + 'Menu:UserRequest:Shortcuts' => 'Demandes', 'Menu:UserRequest:Shortcuts+' => '', - 'Menu:UserRequest:MyRequests' => 'Demandes utilisateur qui me sont assignées', + 'Menu:UserRequest:MyRequests' => 'Qui me sont assignées', 'Menu:UserRequest:MyRequests+' => 'Les demandes en cours pour lesquelles je suis l\'agent assigné', - 'Menu:UserRequest:MySupportRequests' => 'Mes demandes de support', + 'Menu:UserRequest:MySupportRequests' => 'Que j\'ai initiées', 'Menu:UserRequest:MySupportRequests+' => 'Les demandes utilisateur en cours dont je suis le demandeur', - 'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade', + 'Menu:UserRequest:EscalatedRequests' => 'En escalade', 'Menu:UserRequest:EscalatedRequests+' => 'Les demandes utilisateur en escalade ou à surveiller', - 'Menu:UserRequest:OpenRequests' => 'Demandes en cours', + 'Menu:UserRequest:OpenRequests' => 'En cours', 'Menu:UserRequest:OpenRequests+' => 'Toutes les demandes utilisateur qui ne sont pas fermées', 'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateur qui me sont assignées', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type',