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94 Commits

Author SHA1 Message Date
Denis Flaven
e7adf6559f Updated Czech translation, thanks to Lukáš Dvořák ! 
SVN:trunk[4281]
 2016-07-05 10:10:23 +00:00
Romain Quetiez
cf3d0bde5b Operational status: only in search forms (+ search results for Ticket) 
SVN:trunk[4132]
 2016-05-25 07:29:20 +00:00
Romain Quetiez
1018dc6e74 Customer portal: adjusted the versions of the recently updated module (inc. the XML format version raised to 1.3) 
SVN:trunk[4055]
 2016-05-11 12:05:03 +00:00
Guillaume Lajarige
d677a20c96 Portal : Datamodel modifications to ensure setup modularity 
SVN:trunk[4050]
 2016-05-11 07:49:54 +00:00
Romain Quetiez
c911ce38a6 User request (all-in-one): the end-user can leave the request type undefined, in such a case, she can select any type of services and the request type gets computed when the requests is written to the DB. Still, this is possible to select a request type and the list of services is filled with the corresponding services. This behavior was necessary for the new user portal to work fine. 
SVN:trunk[4046]
 2016-05-10 15:38:10 +00:00
Denis Flaven
89328e1662 Prevent infinite cross-ticket recursion when propagating parent->child resolution in tickets. 
SVN:trunk[4045]
 2016-05-10 15:33:48 +00:00
Guillaume Lajarige
585a73e641 Fixed a typo in German translation files ("Deails für Benutzeranfrage" => "Details für Benutzeranfrage") 
SVN:trunk[4007]
 2016-04-19 14:41:59 +00:00
Romain Quetiez
8c4e84dfaf New type of attribute: AttributeMetaEnum. 
Designed to cope with the need to select tickets by operational status. The value of this attribute is computed by the framework. It depends on the actual ticket status (that attribute cannot be known by the root class because its definition varies from one type of ticket to another).
The data model has been enriched with the new attribute Ticket::operational_status. Its value is 'active' unless the ticket status is either 'rejected', 'resolved' or 'closed'. The existing dashboards have been left unchanged but should be revised to fully benefit from the new attribute (e.g. Open requests, Open problems, etc.)
Note: the alpha version of the compiler had already been committed by mistake a few days ago.

SVN:trunk[3859]
 2016-01-13 14:35:21 +00:00
Denis Flaven
c8fa3870db Integration of the Czech translation provided by Lukáš Dvořák. Thanks a lot Lukáš ! 
SVN:trunk[3776]
 2015-09-18 15:05:23 +00:00
Denis Flaven
be3bce26ed Impact analysis enhancement: 
- Some of the "context" rules are marked as "default=yes"
- Only the "default" context rules are used for the initial display of the impact analysis graph AND are used to compute the impacted items of a ticket.

SVN:trunk[3713]
 2015-09-03 16:56:44 +00:00
Denis Flaven
88717ac9ab Integration of the German translation provided by ITOMIG thanks to David Gümbel ! 
SVN:trunk[3676]
 2015-08-14 12:18:19 +00:00
Denis Flaven
5e5739e37e Prepared the dictionaries for translating new entries (completed the french translation at the same time). Just look for the strings terminated by ~~ and translate them in place and you're done! 
SVN:trunk[3651]
 2015-07-28 11:30:31 +00:00
Romain Quetiez
5427d6a466 Preparing the beta release: increment the module versions 
SVN:trunk[3641]
 2015-07-15 09:20:03 +00:00
Denis Flaven
d9fcd83370 Impact analysis diagram is now considered as beta ! 
SVN:trunk[3588]
 2015-05-26 16:39:51 +00:00
Denis Flaven
0769b2c481 Relations & Impact analysis enhancements: 
- Detailled tooltips in the graph
- Context queries ("knowing that")

SVN:trunk[3583]
 2015-05-24 20:47:11 +00:00
Denis Flaven
7ca7cb39ae Integration of the new impact analysis into the tickets. 
SVN:trunk[3578]
 2015-05-15 13:49:25 +00:00
Denis Flaven
af2835e505 Make sure that 'source' nodes for ComputedImpactedItems are not added twice to the ticket. 
SVN:trunk[3571]
 2015-04-29 17:27:40 +00:00
Denis Flaven
d63b4ef6d1 Integration of the new way to compute relations into the datamodel (ComputeImpactedItems) 
SVN:trunk[3570]
 2015-04-29 16:35:21 +00:00
Romain Quetiez
e210996839 XML Modelization of the relations: fixed a bug in the compiler and transformed the datamodel files (2.x) into the latest 1.2 format 
SVN:trunk[3521]
 2015-03-30 08:24:45 +00:00
Denis Flaven
546d181ea9 Addition of the Danish localization contributed by Erik Bøg 
SVN:trunk[3480]
 2014-12-18 08:56:23 +00:00
Romain Quetiez
4c3c31c44d Injectable methods: labels/descriptions given in the dictionary 
SVN:trunk[3466]
 2014-12-15 15:49:44 +00:00
Denis Flaven
bd5268dc42 Addition of the Ducth translation, thanks to Remie Malik. 
SVN:trunk[3464]
 2014-12-15 14:34:34 +00:00
Denis Flaven
133b6d4d29 #1037: refresh "priority" when either "impact" or "urgency" changes. 
SVN:trunk[3463]
 2014-12-15 14:09:17 +00:00
Denis Flaven
aa97703b64 Add the appropriate "type" to the parameters passed to the actions on transitions. 
SVN:trunk[3454]
 2014-12-05 11:02:32 +00:00
Romain Quetiez
aedddf9dcc #1026 CSV import of tickets with impact = '', issuing a Notice 
SVN:trunk[3445]
 2014-12-02 14:45:19 +00:00
Romain Quetiez
29e751278e #1029 Got rid of tags <format> that were not used at all and that were really misleading extension developers 
SVN:trunk[3437]
 2014-12-01 11:43:12 +00:00
Erwan Taloc
99755ad7e8 update highlight scale for request-management modules 
SVN:trunk[3428]
 2014-11-26 18:32:38 +00:00
Romain Quetiez
f4b10d3e81 #1022 Do cascade the resolution of an incident to its child requests + rework of the lifecycle/actions to ease the extensibility (New handlers: Rest, Copy, SetCurrentDate, SetCurrentUser, SetElapsedTime) 
SVN:trunk[3423]
 2014-11-19 09:44:52 +00:00
Denis Flaven
f62934829d Fix of read_only flags for some attributes (previous verison had typos, i.e. "readonly" instead of "read_only", which made the factorisation of the state flags incorrect) 
SVN:trunk[3416]
 2014-11-10 13:58:37 +00:00
Denis Flaven
c786e8308a Incrementation of the version number of the 2.x modules to reflect the change of the XML format. 
SVN:trunk[3403]
 2014-11-03 09:21:03 +00:00
Romain Quetiez
0135573956 #995 Make sure that tto/ttr passed gets set even if the CRON has not been run (and as soon as some overrun has been counted) 
SVN:trunk[3384]
 2014-10-28 15:55:56 +00:00
Romain Quetiez
2b4400c55d XML: normalized the format (allows for implementing a quick diff algorithm) 
SVN:trunk[3378]
 2014-10-27 16:13:38 +00:00
Denis Flaven
fbdd0dfd57 - Migration of the XML files to the version 1.1 of the XML schema. 
- Refactoring of the "state flags" definitions to take advantage of the "inherit_flags_from" capability available in the new XML schema.

SVN:trunk[3363]
 2014-10-14 09:56:21 +00:00
Denis Flaven
fd9008a163 New concept in the XML: HighlightScale to avoid overloading GetIcon and GetHilightClass... 
SVN:trunk[3291]
 2014-07-28 15:16:16 +00:00
Denis Flaven
2108a74f87 Added an identifier on the transitions to allow a finer granularity for the deltas. 
SVN:trunk[3286]
 2014-07-24 12:42:40 +00:00
Romain Quetiez
7d3a93c374 #955 Translated the label "Open Requests" in the welcome menu 
SVN:trunk[3260]
 2014-07-10 10:29:44 +00:00
Denis Flaven
61b5b5cc71 #906 Better way to handle the lock in order to prevent duplicates in the numbering of Tickets. Note that the iTopMutex now supports re-entrancy inside the same PHP page. 
SVN:trunk[3230]
 2014-06-27 13:45:48 +00:00
Romain Quetiez
c9ffdb9342 Cleanup: the model.x file will be rebuilt from the xml file anyway!!! 
SVN:trunk[3195]
 2014-06-04 14:51:36 +00:00
Romain Quetiez
65343a485f Completed the portuguese translation (Brazil), provided in december... provided some time ago (by whom?) - modules updated: attachments, change, incident, request and request/ITIL, service for providers 
SVN:trunk[3194]
 2014-06-04 14:29:22 +00:00
Romain Quetiez
01496f9595 #918 TTO/TTR status "passed" gets reset when the stop watch is stopped (using the status "triggered" instead) 
SVN:trunk[3130]
 2014-04-24 08:53:17 +00:00
Denis Flaven
80fac28106 Trac #890: Dispatch the defines in the proper modules to make sure that the portal works with all possible combinations of tickets. 
SVN:trunk[3088]
 2014-02-25 13:17:25 +00:00
Romain Quetiez
5f11c97aef #888 Security on the portal incompatible with customizations (regression introduced in 2.0.2), now requires to define PORTAL_USERREQUEST_DISPLAY_QUERY and PORTAL_USERREQUEST_DISPLAY_POWERUSER_QUERY 
SVN:trunk[3086]
 2014-02-24 15:52:04 +00:00
Denis Flaven
cd7af7a2ce Dictionary string for the portal should not depend on a module 
SVN:trunk[3059]
 2014-01-22 14:08:34 +00:00
Romain Quetiez
1867195c25 Portal: Removed the public log for the user request creation form (still available on the ticket details). That was already done in change [2828] for ITIL flavour. 
SVN:trunk[3035]
 2013-12-10 14:58:22 +00:00
Denis Flaven
bd1096b0fc #756: allow incidents and user request to be linked to 'closed' problems. 
SVN:trunk[3028]
 2013-12-09 12:57:55 +00:00
Denis Flaven
d42443697c Security enhancements: 
- ensure that a user can ony see the details of the ticket she/he is allowed to see, even if the id is typed manually
- add a define'd filter to filter the drop-down lists of the search form for searching closed tickets.

SVN:trunk[3027]
 2013-12-09 11:39:25 +00:00
Denis Flaven
9b1d383848 Spanish translation contributed by Miguel Turrubiates 
SVN:trunk[3018]
 2013-12-03 10:22:30 +00:00
Erwan Taloc
18664c8151 Fix bug #757 
SVN:trunk[2996]
 2013-11-26 22:00:00 +00:00
Erwan Taloc
85472fe67a Fix bug #837 Remove [+] button on external keys where it's not meaningful 
+ button had been removed for all ExternalKey having a complex filter defined

SVN:trunk[2995]
 2013-11-26 21:45:54 +00:00
Romain Quetiez
d912e7f4fb #804 (Continued) Fix for GetHilightClass (previous revision: 2952) was not sufficient + applied the same fix for GetIcon! 
SVN:trunk[2968]
 2013-10-29 15:55:00 +00:00