mirror of
https://github.com/Combodo/iTop.git
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- Migration of the XML files to the version 1.1 of the XML schema.
- Refactoring of the "state flags" definitions to take advantage of the "inherit_flags_from" capability available in the new XML schema. SVN:trunk[3363]
This commit is contained in:
@@ -1,5 +1,5 @@
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<?xml version="1.0" encoding="UTF-8"?>
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
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<classes>
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<class id="Attachment" _delta="define">
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<parent>DBObject</parent>
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@@ -37,20 +37,20 @@
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</reconciliation>
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<indexes>
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<index id="1">
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<attributes>
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<attribute id="temp_id"/>
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</attributes>
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<attributes>
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<attribute id="temp_id"/>
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</attributes>
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</index>
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<index id="2">
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<attributes>
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<attribute id="item_class"/>
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<attribute id="item_id"/>
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</attributes>
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<attributes>
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<attribute id="item_class"/>
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<attribute id="item_id"/>
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</attributes>
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</index>
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<index id="3">
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<attributes>
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<attribute id="item_org_id"/>
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</attributes>
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<attributes>
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<attribute id="item_org_id"/>
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</attributes>
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</index>
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</indexes>
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</properties>
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@@ -1,5 +1,5 @@
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<?xml version="1.0" encoding="UTF-8"?>
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
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<classes>
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<class id="lnkVirtualDeviceToVolume" _delta="define">
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<parent>cmdbAbstractObject</parent>
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@@ -92,4 +92,4 @@
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</presentation>
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</class>
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</classes>
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</itop_design>
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</itop_design>
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File diff suppressed because it is too large
Load Diff
@@ -1,5 +1,5 @@
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<?xml version="1.0" encoding="UTF-8"?>
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
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<classes>
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<class id="Change" _delta="define">
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<parent>Ticket</parent>
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@@ -38,12 +38,12 @@
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<fields>
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<field id="status" xsi:type="AttributeEnum">
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<values>
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<value>new</value>
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<value>assigned</value>
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<value>planned</value>
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<value>approved</value>
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<value>closed</value>
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<value>rejected</value>
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<value id="new">new</value>
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<value id="assigned">assigned</value>
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<value id="planned">planned</value>
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<value id="approved">approved</value>
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<value id="closed">closed</value>
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<value id="rejected">rejected</value>
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</values>
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<sql>status</sql>
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<default_value>new</default_value>
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@@ -51,12 +51,12 @@
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</field>
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<field id="category" xsi:type="AttributeEnum">
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<values>
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<value>hardware</value>
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<value>software</value>
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<value>system</value>
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<value>network</value>
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<value>application</value>
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<value>other</value>
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<value id="hardware">hardware</value>
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<value id="software">software</value>
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<value id="system">system</value>
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<value id="network">network</value>
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<value id="application">application</value>
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<value id="other">other</value>
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</values>
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<sql>category</sql>
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<default_value>hardware</default_value>
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@@ -107,8 +107,8 @@
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</field>
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<field id="outage" xsi:type="AttributeEnum">
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<values>
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<value>yes</value>
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<value>no</value>
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<value id="yes">yes</value>
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<value id="no">no</value>
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</values>
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<sql>outage</sql>
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<default_value>no</default_value>
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@@ -219,20 +219,14 @@
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</flags>
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<transitions>
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<transition id="ev_assign">
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<stimulus>ev_assign</stimulus>
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<target>assigned</target>
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<actions/>
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</transition>
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</transitions>
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</state>
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<state id="assigned">
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<inherit_flags_from>new</inherit_flags_from>
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<flags>
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<attribute id="ref">
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<read_only/>
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</attribute>
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<attribute id="org_id">
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<mandatory/>
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</attribute>
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<attribute id="team_id">
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<mandatory/>
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<must_prompt/>
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@@ -241,57 +235,22 @@
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="title">
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<mandatory/>
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</attribute>
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<attribute id="description">
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<mandatory/>
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</attribute>
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<attribute id="last_update">
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<read_only/>
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</attribute>
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<attribute id="close_date">
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<hidden/>
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</attribute>
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<attribute id="reject_reason">
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<hidden/>
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</attribute>
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<attribute id="changemanager_id">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="creation_date">
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<read_only/>
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</attribute>
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<attribute id="approval_date">
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<hidden/>
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</attribute>
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<attribute id="outage">
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<hidden/>
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</attribute>
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<attribute id="caller_id"/>
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</flags>
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<transitions>
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<transition id="ev_plan">
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<stimulus>ev_plan</stimulus>
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<target>planned</target>
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<actions/>
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</transition>
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</transitions>
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</state>
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<state id="planned">
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<inherit_flags_from>assigned</inherit_flags_from>
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<flags>
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<attribute id="ref">
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<read_only/>
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</attribute>
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<attribute id="org_id">
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<mandatory/>
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</attribute>
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<attribute id="title">
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<mandatory/>
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</attribute>
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<attribute id="description">
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<mandatory/>
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</attribute>
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<attribute id="start_date">
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<mandatory/>
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<must_prompt/>
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@@ -300,21 +259,6 @@
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="last_update">
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<read_only/>
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</attribute>
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<attribute id="close_date">
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<hidden/>
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</attribute>
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<attribute id="reject_reason">
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<hidden/>
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</attribute>
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<attribute id="creation_date">
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<read_only/>
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</attribute>
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<attribute id="approval_date">
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<hidden/>
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</attribute>
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<attribute id="fallback_plan">
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<mandatory/>
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<must_prompt/>
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@@ -322,15 +266,6 @@
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<attribute id="caller_id">
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<mandatory/>
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</attribute>
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<attribute id="team_id">
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<mandatory/>
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</attribute>
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<attribute id="agent_id">
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<mandatory/>
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</attribute>
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<attribute id="changemanager_id">
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<mandatory/>
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</attribute>
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||||
<attribute id="outage">
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<mandatory/>
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||||
<must_prompt/>
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@@ -338,12 +273,10 @@
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</flags>
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<transitions>
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<transition id="ev_reject">
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<stimulus>ev_reject</stimulus>
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<target>rejected</target>
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<actions/>
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</transition>
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<transition id="ev_approve">
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<stimulus>ev_approve</stimulus>
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<target>approved</target>
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<actions>
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<action>
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@@ -360,25 +293,8 @@
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<highlight>
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<code>rejected</code>
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</highlight>
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<inherit_flags_from>assigned</inherit_flags_from>
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<flags>
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||||
<attribute id="ref">
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<read_only/>
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||||
</attribute>
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||||
<attribute id="org_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="title">
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<read_only/>
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||||
</attribute>
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<attribute id="description">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="last_update">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="close_date">
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<hidden/>
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</attribute>
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||||
<attribute id="start_date">
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<read_only/>
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</attribute>
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@@ -387,32 +303,11 @@
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||||
</attribute>
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<attribute id="private_log">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="reject_reason">
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||||
<mandatory/>
|
||||
<must_prompt/>
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||||
</attribute>
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||||
<attribute id="creation_date">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="approval_date">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="caller_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="team_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="agent_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="changemanager_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="private_log">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="fallback_plan">
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||||
<read_only/>
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||||
</attribute>
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||||
@@ -422,13 +317,37 @@
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||||
<attribute id="parent_id">
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||||
<read_only/>
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||||
</attribute>
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||||
<attribute id="org_id">
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||||
<read_only/>
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||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="reject_reason">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="approval_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="changemanager_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="outage">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_reopen">
|
||||
<stimulus>ev_reopen</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
@@ -438,10 +357,11 @@
|
||||
<highlight>
|
||||
<code>approved</code>
|
||||
</highlight>
|
||||
<inherit_flags_from>planned</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log"/>
|
||||
<attribute id="category"/>
|
||||
<attribute id="parent_id"/>
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -451,21 +371,12 @@
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="end_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="reject_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -487,22 +398,13 @@
|
||||
<attribute id="changemanager_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="fallback_plan">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="category">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="parent_id">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="fallback_plan"/>
|
||||
<attribute id="outage">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_finish">
|
||||
<stimulus>ev_finish</stimulus>
|
||||
<target>closed</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -516,52 +418,14 @@
|
||||
<highlight>
|
||||
<code>closed</code>
|
||||
</highlight>
|
||||
<inherit_flags_from>approved</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="end_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="reject_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="creation_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="approval_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="changemanager_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -574,9 +438,6 @@
|
||||
<attribute id="parent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="outage">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions/>
|
||||
</state>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="Organization" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
@@ -44,8 +44,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>active</default_value>
|
||||
@@ -144,8 +144,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>active</default_value>
|
||||
@@ -307,8 +307,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>active</default_value>
|
||||
@@ -337,8 +337,8 @@
|
||||
</field>
|
||||
<field id="notify" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>yes</value>
|
||||
<value>no</value>
|
||||
<value id="yes">yes</value>
|
||||
<value id="no">no</value>
|
||||
</values>
|
||||
<sql>notify</sql>
|
||||
<default_value>yes</default_value>
|
||||
@@ -486,7 +486,7 @@
|
||||
<target_class>Location</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="location_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>location_id</extkey_attcode>
|
||||
@@ -835,9 +835,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>draft</value>
|
||||
<value>published</value>
|
||||
<value>obsolete</value>
|
||||
<value id="draft">draft</value>
|
||||
<value id="published">published</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -972,7 +972,7 @@
|
||||
<static>false</static>
|
||||
<access>public</access>
|
||||
<type>Overload-cmdbAbstractObject</type>
|
||||
<comment><![CDATA[/**
|
||||
<comment><![CDATA[/**
|
||||
* Overload the display of the properties to add a tab (the first one)
|
||||
* with the preview of the document
|
||||
*/
|
||||
@@ -1320,9 +1320,9 @@
|
||||
</field>
|
||||
<field id="business_criticity" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>high</value>
|
||||
<value>medium</value>
|
||||
<value>low</value>
|
||||
<value id="high">high</value>
|
||||
<value id="medium">medium</value>
|
||||
<value id="low">low</value>
|
||||
</values>
|
||||
<sql>business_criticity</sql>
|
||||
<default_value>low</default_value>
|
||||
@@ -1526,7 +1526,7 @@
|
||||
<target_class>Location</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="location_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>location_id</extkey_attcode>
|
||||
@@ -1534,10 +1534,10 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>stock</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="stock">stock</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>production</default_value>
|
||||
@@ -1708,8 +1708,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
|
||||
<class id="ConnectableCI" _delta="define">
|
||||
<parent>PhysicalDevice</parent>
|
||||
<properties>
|
||||
@@ -1940,7 +1938,7 @@
|
||||
<target_class>Rack</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="rack_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>rack_id</extkey_attcode>
|
||||
@@ -1955,7 +1953,7 @@
|
||||
<target_class>Enclosure</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="enclosure_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>enclosure_id</extkey_attcode>
|
||||
@@ -1980,7 +1978,7 @@
|
||||
<target_class>PowerConnection</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="powerA_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>powerA_id</extkey_attcode>
|
||||
@@ -1995,7 +1993,7 @@
|
||||
<target_class>PowerConnection</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="powerB_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>powerB_id</extkey_attcode>
|
||||
@@ -2835,8 +2833,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
|
||||
<class id="ApplicationSolution" _delta="define">
|
||||
<parent>FunctionalCI</parent>
|
||||
<properties>
|
||||
@@ -2881,8 +2877,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>active</default_value>
|
||||
@@ -3030,8 +3026,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>active</default_value>
|
||||
@@ -3163,7 +3159,7 @@
|
||||
<target_class>FunctionalCI</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="system_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>system_id</extkey_attcode>
|
||||
@@ -3189,7 +3185,7 @@
|
||||
<target_class>SoftwareLicence</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="softwarelicence_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>softwarelicence_id</extkey_attcode>
|
||||
@@ -3202,8 +3198,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>active</value>
|
||||
<value>inactive</value>
|
||||
<value id="active">active</value>
|
||||
<value id="inactive">inactive</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -4501,11 +4497,11 @@
|
||||
</field>
|
||||
<field id="type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>Middleware</value>
|
||||
<value>DBServer</value>
|
||||
<value>PCSoftware</value>
|
||||
<value>OtherSoftware</value>
|
||||
<value>WebServer</value>
|
||||
<value id="Middleware">Middleware</value>
|
||||
<value id="DBServer">DBServer</value>
|
||||
<value id="PCSoftware">PCSoftware</value>
|
||||
<value id="OtherSoftware">OtherSoftware</value>
|
||||
<value id="WebServer">WebServer</value>
|
||||
</values>
|
||||
<sql>type</sql>
|
||||
<default_value/>
|
||||
@@ -4926,8 +4922,8 @@
|
||||
</field>
|
||||
<field id="perpetual" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>yes</value>
|
||||
<value>no</value>
|
||||
<value id="yes">yes</value>
|
||||
<value id="no">no</value>
|
||||
</values>
|
||||
<sql>perpetual</sql>
|
||||
<default_value>no</default_value>
|
||||
@@ -5736,24 +5732,24 @@
|
||||
</field>
|
||||
<field id="type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>NetworkDevice</value>
|
||||
<value>Server</value>
|
||||
<value>SANSwitch</value>
|
||||
<value>StorageSystem</value>
|
||||
<value>Rack</value>
|
||||
<value>Enclosure</value>
|
||||
<value>PC</value>
|
||||
<value>Tablet</value>
|
||||
<value>Telephone</value>
|
||||
<value>MobilePhone</value>
|
||||
<value>Printer</value>
|
||||
<value>DiskArray</value>
|
||||
<value>NAS</value>
|
||||
<value>TapeLibrary</value>
|
||||
<value>IPPhone</value>
|
||||
<value>Peripheral</value>
|
||||
<value>PowerSource</value>
|
||||
<value>PDU</value>
|
||||
<value id="NetworkDevice">NetworkDevice</value>
|
||||
<value id="Server">Server</value>
|
||||
<value id="SANSwitch">SANSwitch</value>
|
||||
<value id="StorageSystem">StorageSystem</value>
|
||||
<value id="Rack">Rack</value>
|
||||
<value id="Enclosure">Enclosure</value>
|
||||
<value id="PC">PC</value>
|
||||
<value id="Tablet">Tablet</value>
|
||||
<value id="Telephone">Telephone</value>
|
||||
<value id="MobilePhone">MobilePhone</value>
|
||||
<value id="Printer">Printer</value>
|
||||
<value id="DiskArray">DiskArray</value>
|
||||
<value id="NAS">NAS</value>
|
||||
<value id="TapeLibrary">TapeLibrary</value>
|
||||
<value id="IPPhone">IPPhone</value>
|
||||
<value id="Peripheral">Peripheral</value>
|
||||
<value id="PowerSource">PowerSource</value>
|
||||
<value id="PDU">PDU</value>
|
||||
</values>
|
||||
<sql>type</sql>
|
||||
<default_value/>
|
||||
@@ -6817,8 +6813,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
|
||||
<class id="NetworkInterface" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
<properties>
|
||||
@@ -6874,7 +6868,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
<class id="IPInterface" _delta="define">
|
||||
<parent>NetworkInterface</parent>
|
||||
<properties>
|
||||
@@ -7214,7 +7207,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
<class id="lnkConnectableCIToNetworkDevice" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
<properties>
|
||||
@@ -7274,8 +7266,8 @@
|
||||
</field>
|
||||
<field id="connection_type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>uplink</value>
|
||||
<value>downlink</value>
|
||||
<value id="uplink">uplink</value>
|
||||
<value id="downlink">downlink</value>
|
||||
</values>
|
||||
<sql>type</sql>
|
||||
<default_value>downlink</default_value>
|
||||
@@ -7815,9 +7807,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>implementation</default_value>
|
||||
@@ -8053,146 +8045,146 @@
|
||||
<rank>1</rank>
|
||||
<parent>ConfigManagement</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title></title>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:AllDevices</title>
|
||||
<icon>itop-config-mgmt/images/server.png</icon>
|
||||
<subtitle>Menu_ConfigManagement_AllDevices</subtitle>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>Server</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>NetworkDevice</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="3">
|
||||
<rank>3</rank>
|
||||
<dashlets>
|
||||
<dashlet id="4" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:SWAndApps</title>
|
||||
<icon>itop-config-mgmt/images/application.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="5" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Middleware</class>
|
||||
</dashlet>
|
||||
<dashlet id="6" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>DBServer</class>
|
||||
</dashlet>
|
||||
<dashlet id="7" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>WebServer</class>
|
||||
</dashlet>
|
||||
<dashlet id="8" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>PCSoftware</class>
|
||||
</dashlet>
|
||||
<dashlet id="9" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>OtherSoftware</class>
|
||||
</dashlet>
|
||||
<dashlet id="10" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>MiddlewareInstance</class>
|
||||
</dashlet>
|
||||
<dashlet id="11" xsi:type="DashletBadge">
|
||||
<rank>7</rank>
|
||||
<class>DatabaseSchema</class>
|
||||
</dashlet>
|
||||
<dashlet id="12" xsi:type="DashletBadge">
|
||||
<rank>8</rank>
|
||||
<class>WebApplication</class>
|
||||
</dashlet>
|
||||
<dashlet id="13" xsi:type="DashletBadge">
|
||||
<rank>9</rank>
|
||||
<class>Patch</class>
|
||||
</dashlet>
|
||||
<dashlet id="14" xsi:type="DashletBadge">
|
||||
<rank>10</rank>
|
||||
<class>Licence</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="4">
|
||||
<rank>4</rank>
|
||||
<dashlets>
|
||||
<dashlet id="15" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:Misc</title>
|
||||
<icon>itop-config-mgmt/images/subnet.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="16" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>NetworkInterface</class>
|
||||
</dashlet>
|
||||
<dashlet id="17" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Subnet</class>
|
||||
</dashlet>
|
||||
<dashlet id="vlan" xsi:type="DashletBadge">
|
||||
<rank>2.1</rank>
|
||||
<class>VLAN</class>
|
||||
</dashlet>
|
||||
<dashlet id="18" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>BusinessProcess</class>
|
||||
</dashlet>
|
||||
<dashlet id="19" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>ApplicationSolution</class>
|
||||
</dashlet>
|
||||
<dashlet id="20" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>Group</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title/>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:AllDevices</title>
|
||||
<icon>itop-config-mgmt/images/server.png</icon>
|
||||
<subtitle>Menu_ConfigManagement_AllDevices</subtitle>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>Server</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>NetworkDevice</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="3">
|
||||
<rank>3</rank>
|
||||
<dashlets>
|
||||
<dashlet id="4" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:SWAndApps</title>
|
||||
<icon>itop-config-mgmt/images/application.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="5" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Middleware</class>
|
||||
</dashlet>
|
||||
<dashlet id="6" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>DBServer</class>
|
||||
</dashlet>
|
||||
<dashlet id="7" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>WebServer</class>
|
||||
</dashlet>
|
||||
<dashlet id="8" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>PCSoftware</class>
|
||||
</dashlet>
|
||||
<dashlet id="9" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>OtherSoftware</class>
|
||||
</dashlet>
|
||||
<dashlet id="10" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>MiddlewareInstance</class>
|
||||
</dashlet>
|
||||
<dashlet id="11" xsi:type="DashletBadge">
|
||||
<rank>7</rank>
|
||||
<class>DatabaseSchema</class>
|
||||
</dashlet>
|
||||
<dashlet id="12" xsi:type="DashletBadge">
|
||||
<rank>8</rank>
|
||||
<class>WebApplication</class>
|
||||
</dashlet>
|
||||
<dashlet id="13" xsi:type="DashletBadge">
|
||||
<rank>9</rank>
|
||||
<class>Patch</class>
|
||||
</dashlet>
|
||||
<dashlet id="14" xsi:type="DashletBadge">
|
||||
<rank>10</rank>
|
||||
<class>Licence</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="4">
|
||||
<rank>4</rank>
|
||||
<dashlets>
|
||||
<dashlet id="15" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:Misc</title>
|
||||
<icon>itop-config-mgmt/images/subnet.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="16" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>NetworkInterface</class>
|
||||
</dashlet>
|
||||
<dashlet id="17" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Subnet</class>
|
||||
</dashlet>
|
||||
<dashlet id="vlan" xsi:type="DashletBadge">
|
||||
<rank>2.1</rank>
|
||||
<class>VLAN</class>
|
||||
</dashlet>
|
||||
<dashlet id="18" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>BusinessProcess</class>
|
||||
</dashlet>
|
||||
<dashlet id="19" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>ApplicationSolution</class>
|
||||
</dashlet>
|
||||
<dashlet id="20" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>Group</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
<menu id="Contact" xsi:type="DashboardMenuNode" _delta="define">
|
||||
<rank>2</rank>
|
||||
<parent>ConfigManagement</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title></title>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderDynamic">
|
||||
<rank>1</rank>
|
||||
<title>Menu:Contact</title>
|
||||
<icon>itop-config-mgmt/images/team.png</icon>
|
||||
<subtitle>Menu:Contact:Count</subtitle>
|
||||
<query>SELECT Contact</query>
|
||||
<group_by>status</group_by>
|
||||
<values>active,inactive</values>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Team</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>Person</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title/>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderDynamic">
|
||||
<rank>1</rank>
|
||||
<title>Menu:Contact</title>
|
||||
<icon>itop-config-mgmt/images/team.png</icon>
|
||||
<subtitle>Menu:Contact:Count</subtitle>
|
||||
<query>SELECT Contact</query>
|
||||
<group_by>status</group_by>
|
||||
<values>active,inactive</values>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Team</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>Person</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
<menu id="NewContact" xsi:type="NewObjectMenuNode" _delta="define">
|
||||
<rank>3</rank>
|
||||
@@ -8238,57 +8230,57 @@
|
||||
<oql>SELECT Group</oql>
|
||||
<do_search>1</do_search>
|
||||
</menu>
|
||||
<menu id="Typology" xsi:type="DashboardMenuNode" _delta="define">
|
||||
<rank>80</rank>
|
||||
<parent>Catalogs</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title>Menu:ConfigManagement:Typology</title>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:Typology</title>
|
||||
<icon>itop-config-mgmt/images/typology.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Brand</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Model</class>
|
||||
</dashlet>
|
||||
<dashlet id="4" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>OSFamily</class>
|
||||
</dashlet>
|
||||
<dashlet id="5" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>OSVersion</class>
|
||||
</dashlet>
|
||||
<dashlet id="6" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>IOSVersion</class>
|
||||
</dashlet>
|
||||
<dashlet id="7" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>NetworkDeviceType</class>
|
||||
</dashlet>
|
||||
<dashlet id="9" xsi:type="DashletBadge">
|
||||
<rank>8</rank>
|
||||
<class>ContactType</class>
|
||||
</dashlet>
|
||||
<dashlet id="10" xsi:type="DashletBadge">
|
||||
<rank>9</rank>
|
||||
<class>DocumentType</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
<menu id="Typology" xsi:type="DashboardMenuNode" _delta="define">
|
||||
<rank>80</rank>
|
||||
<parent>Catalogs</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title>Menu:ConfigManagement:Typology</title>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="1" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:Typology</title>
|
||||
<icon>itop-config-mgmt/images/typology.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="2" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Brand</class>
|
||||
</dashlet>
|
||||
<dashlet id="3" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Model</class>
|
||||
</dashlet>
|
||||
<dashlet id="4" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>OSFamily</class>
|
||||
</dashlet>
|
||||
<dashlet id="5" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>OSVersion</class>
|
||||
</dashlet>
|
||||
<dashlet id="6" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>IOSVersion</class>
|
||||
</dashlet>
|
||||
<dashlet id="7" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>NetworkDeviceType</class>
|
||||
</dashlet>
|
||||
<dashlet id="9" xsi:type="DashletBadge">
|
||||
<rank>8</rank>
|
||||
<class>ContactType</class>
|
||||
</dashlet>
|
||||
<dashlet id="10" xsi:type="DashletBadge">
|
||||
<rank>9</rank>
|
||||
<class>DocumentType</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</itop_design>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="Rack" _delta="define">
|
||||
<parent>PhysicalDevice</parent>
|
||||
@@ -769,7 +769,7 @@
|
||||
<target_class>Rack</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="rack_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>rack_id</extkey_attcode>
|
||||
@@ -784,8 +784,8 @@
|
||||
<target_class>PowerConnection</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="powerstart_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>powerstart_id</extkey_attcode>
|
||||
@@ -958,25 +958,25 @@
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="0" _delta="must_exist">
|
||||
<dashlets>
|
||||
<dashlet id="21" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>1</rank>
|
||||
<class>Rack</class>
|
||||
</dashlet>
|
||||
<dashlet id="22" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>2</rank>
|
||||
<class>Enclosure</class>
|
||||
</dashlet>
|
||||
<dashlet id="23" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>9</rank>
|
||||
<class>PowerConnection</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="0" _delta="must_exist">
|
||||
<dashlets>
|
||||
<dashlet id="21" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>1</rank>
|
||||
<class>Rack</class>
|
||||
</dashlet>
|
||||
<dashlet id="22" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>2</rank>
|
||||
<class>Enclosure</class>
|
||||
</dashlet>
|
||||
<dashlet id="23" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>9</rank>
|
||||
<class>PowerConnection</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="TelephonyCI" _delta="define">
|
||||
<class id="TelephonyCI" _delta="define">
|
||||
<parent>PhysicalDevice</parent>
|
||||
<properties>
|
||||
<category>bizmodel,searchable</category>
|
||||
@@ -860,8 +860,8 @@
|
||||
</field>
|
||||
<field id="type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>laptop</value>
|
||||
<value>desktop</value>
|
||||
<value id="laptop">laptop</value>
|
||||
<value id="desktop">desktop</value>
|
||||
</values>
|
||||
<sql>type</sql>
|
||||
<default_value/>
|
||||
@@ -1242,7 +1242,6 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
|
||||
<class id="Peripheral" _delta="define">
|
||||
<parent>PhysicalDevice</parent>
|
||||
<properties>
|
||||
@@ -1396,51 +1395,51 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="2" _delta="define">
|
||||
<rank>2</rank>
|
||||
<dashlets>
|
||||
<dashlet id="25" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:EndUsers</title>
|
||||
<icon>itop-config-mgmt/images/team.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="26" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>PC</class>
|
||||
</dashlet>
|
||||
<dashlet id="27" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Phone</class>
|
||||
</dashlet>
|
||||
<dashlet id="28" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>IPPhone</class>
|
||||
</dashlet>
|
||||
<dashlet id="29" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>MobilePhone</class>
|
||||
</dashlet>
|
||||
<dashlet id="30" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>Tablet</class>
|
||||
</dashlet>
|
||||
<dashlet id="31" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>Printer</class>
|
||||
</dashlet>
|
||||
<dashlet id="32" xsi:type="DashletBadge">
|
||||
<rank>7</rank>
|
||||
<class>Peripheral</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="2" _delta="define">
|
||||
<rank>2</rank>
|
||||
<dashlets>
|
||||
<dashlet id="25" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:EndUsers</title>
|
||||
<icon>itop-config-mgmt/images/team.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="26" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>PC</class>
|
||||
</dashlet>
|
||||
<dashlet id="27" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Phone</class>
|
||||
</dashlet>
|
||||
<dashlet id="28" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>IPPhone</class>
|
||||
</dashlet>
|
||||
<dashlet id="29" xsi:type="DashletBadge">
|
||||
<rank>4</rank>
|
||||
<class>MobilePhone</class>
|
||||
</dashlet>
|
||||
<dashlet id="30" xsi:type="DashletBadge">
|
||||
<rank>5</rank>
|
||||
<class>Tablet</class>
|
||||
</dashlet>
|
||||
<dashlet id="31" xsi:type="DashletBadge">
|
||||
<rank>6</rank>
|
||||
<class>Printer</class>
|
||||
</dashlet>
|
||||
<dashlet id="32" xsi:type="DashletBadge">
|
||||
<rank>7</rank>
|
||||
<class>Peripheral</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</itop_design>
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<constants>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<constants>
|
||||
<constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="redefine"><![CDATA[{"service_request":"UserRequest","incident":"Incident"}]]></constant>
|
||||
<constant id="PORTAL_INCIDENT_PUBLIC_LOG" xsi:type="string" _delta="define"><![CDATA[public_log]]></constant>
|
||||
<constant id="PORTAL_INCIDENT_USER_COMMENT" xsi:type="string" _delta="define"><![CDATA[user_comment]]></constant>
|
||||
@@ -51,13 +51,13 @@
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<always_load_in_tables>true</always_load_in_tables>
|
||||
<values>
|
||||
<value>new</value>
|
||||
<value>assigned</value>
|
||||
<value>pending</value>
|
||||
<value>escalated_tto</value>
|
||||
<value>escalated_ttr</value>
|
||||
<value>resolved</value>
|
||||
<value>closed</value>
|
||||
<value id="new">new</value>
|
||||
<value id="assigned">assigned</value>
|
||||
<value id="pending">pending</value>
|
||||
<value id="escalated_tto">escalated_tto</value>
|
||||
<value id="escalated_ttr">escalated_ttr</value>
|
||||
<value id="resolved">resolved</value>
|
||||
<value id="closed">closed</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>new</default_value>
|
||||
@@ -66,9 +66,9 @@
|
||||
</field>
|
||||
<field id="impact" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
</values>
|
||||
<sql>impact</sql>
|
||||
<default_value>1</default_value>
|
||||
@@ -77,10 +77,10 @@
|
||||
</field>
|
||||
<field id="priority" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>priority</sql>
|
||||
<default_value>4</default_value>
|
||||
@@ -88,10 +88,10 @@
|
||||
</field>
|
||||
<field id="urgency" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>urgency</sql>
|
||||
<default_value>4</default_value>
|
||||
@@ -99,10 +99,10 @@
|
||||
</field>
|
||||
<field id="origin" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>mail</value>
|
||||
<value>phone</value>
|
||||
<value>portal</value>
|
||||
<value>monitoring</value>
|
||||
<value id="mail">mail</value>
|
||||
<value id="phone">phone</value>
|
||||
<value id="portal">portal</value>
|
||||
<value id="monitoring">monitoring</value>
|
||||
</values>
|
||||
<sql>origin</sql>
|
||||
<default_value>phone</default_value>
|
||||
@@ -118,7 +118,7 @@
|
||||
<target_class>Service</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="service_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>service_id</extkey_attcode>
|
||||
@@ -133,7 +133,7 @@
|
||||
<target_class>ServiceSubcategory</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="servicesubcategory_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>servicesubcategory_id</extkey_attcode>
|
||||
@@ -141,8 +141,8 @@
|
||||
</field>
|
||||
<field id="escalation_flag" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>yes</value>
|
||||
<value>no</value>
|
||||
<value id="yes">yes</value>
|
||||
<value id="no">no</value>
|
||||
</values>
|
||||
<sql>escalation_flag</sql>
|
||||
<default_value>no</default_value>
|
||||
@@ -186,21 +186,19 @@
|
||||
<working_time/>
|
||||
<goal>ResponseTicketTTO</goal>
|
||||
<thresholds>
|
||||
<threshold>
|
||||
<percent>75</percent>
|
||||
<threshold id="75">
|
||||
<highlight>
|
||||
<code>warning</code>
|
||||
<persistent>false</persistent>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<actions>
|
||||
</actions>
|
||||
</threshold>
|
||||
<threshold>
|
||||
<percent>100</percent>
|
||||
<threshold id="100">
|
||||
<highlight>
|
||||
<code>critical</code>
|
||||
<persistent>false</persistent>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<actions>
|
||||
<action>
|
||||
<verb>ApplyStimulus</verb>
|
||||
@@ -223,21 +221,19 @@
|
||||
<working_time/>
|
||||
<goal>ResponseTicketTTR</goal>
|
||||
<thresholds>
|
||||
<threshold>
|
||||
<percent>75</percent>
|
||||
<threshold id="75">
|
||||
<highlight>
|
||||
<code>warning</code>
|
||||
<persistent>false</persistent>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<actions>
|
||||
</actions>
|
||||
</threshold>
|
||||
<threshold>
|
||||
<percent>100</percent>
|
||||
<threshold id="100">
|
||||
<highlight>
|
||||
<code>critical</code>
|
||||
<persistent>false</persistent>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<actions>
|
||||
<action>
|
||||
<verb>ApplyStimulus</verb>
|
||||
@@ -280,13 +276,13 @@
|
||||
</field>
|
||||
<field id="resolution_code" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>assistance</value>
|
||||
<value>other</value>
|
||||
<value>software patch</value>
|
||||
<value>training</value>
|
||||
<value>hardware repair</value>
|
||||
<value>system update</value>
|
||||
<value>bug fixed</value>
|
||||
<value id="assistance">assistance</value>
|
||||
<value id="other">other</value>
|
||||
<value id="software patch">software patch</value>
|
||||
<value id="training">training</value>
|
||||
<value id="hardware repair">hardware repair</value>
|
||||
<value id="system update">system update</value>
|
||||
<value id="bug fixed">bug fixed</value>
|
||||
</values>
|
||||
<sql>resolution_code</sql>
|
||||
<default_value>assistance</default_value>
|
||||
@@ -356,10 +352,10 @@
|
||||
</field>
|
||||
<field id="user_satisfaction" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>user_satisfaction</sql>
|
||||
<default_value>1</default_value>
|
||||
@@ -486,7 +482,6 @@
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_assign">
|
||||
<stimulus>ev_assign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -495,12 +490,10 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_timeout">
|
||||
<stimulus>ev_timeout</stimulus>
|
||||
<target>escalated_tto</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_autoresolve">
|
||||
<stimulus>ev_autoresolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -516,87 +509,13 @@
|
||||
<state id="escalated_tto">
|
||||
<highlight>
|
||||
<code>critical</code>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<inherit_flags_from>new</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="escalation_flag">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="escalation_reason">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_comment">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_passed">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="ttr_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="team_id"/>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_assign">
|
||||
<stimulus>ev_assign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -607,13 +526,8 @@
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="assigned">
|
||||
<inherit_flags_from>new</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
@@ -622,45 +536,9 @@
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_comment">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
@@ -670,19 +548,15 @@
|
||||
<attribute id="sla_tto_over">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="ttr_escalation_deadline">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="caller_id"/>
|
||||
<attribute id="escalation_flag"/>
|
||||
<attribute id="escalation_reason"/>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_pending">
|
||||
<stimulus>ev_pending</stimulus>
|
||||
<target>pending</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -691,7 +565,6 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_resolve">
|
||||
<stimulus>ev_resolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -703,17 +576,14 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_reassign">
|
||||
<stimulus>ev_reassign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_timeout">
|
||||
<stimulus>ev_timeout</stimulus>
|
||||
<target>escalated_ttr</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_autoresolve">
|
||||
<stimulus>ev_autoresolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -729,81 +599,11 @@
|
||||
<state id="escalated_ttr">
|
||||
<highlight>
|
||||
<code>critical</code>
|
||||
</highlight>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_comment">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_passed">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_over">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="ttr_escalation_deadline">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
</flags>
|
||||
</highlight>
|
||||
<inherit_flags_from>assigned</inherit_flags_from>
|
||||
<flags/>
|
||||
<transitions>
|
||||
<transition id="ev_pending">
|
||||
<stimulus>ev_pending</stimulus>
|
||||
<target>pending</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -812,7 +612,6 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_resolve">
|
||||
<stimulus>ev_resolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -824,12 +623,10 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_reassign">
|
||||
<stimulus>ev_reassign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_autoresolve">
|
||||
<stimulus>ev_autoresolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -843,43 +640,11 @@
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="pending">
|
||||
<inherit_flags_from>assigned</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="ttr_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
@@ -889,41 +654,18 @@
|
||||
<attribute id="sla_tto_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_over">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_comment">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_assign">
|
||||
<stimulus>ev_assign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions>
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_autoresolve">
|
||||
<stimulus>ev_autoresolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -939,47 +681,22 @@
|
||||
<state id="resolved">
|
||||
<highlight>
|
||||
<code>closed</code>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<inherit_flags_from>assigned</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="origin">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="private_log"/>
|
||||
<attribute id="impact">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="urgency">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="service_id">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
@@ -993,35 +710,6 @@
|
||||
<attribute id="escalation_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="user_comment">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="parent_incident_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -1037,13 +725,30 @@
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_passed">
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_over">
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="solution">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
@@ -1058,7 +763,6 @@
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_close">
|
||||
<stimulus>ev_close</stimulus>
|
||||
<target>closed</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -1067,13 +771,11 @@
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_reopen">
|
||||
<stimulus>ev_reopen</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions>
|
||||
</actions>
|
||||
</transition>
|
||||
<transition id="ev_autoresolve">
|
||||
<stimulus>ev_autoresolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -1089,71 +791,30 @@
|
||||
<state id="closed">
|
||||
<highlight>
|
||||
<code>closed</code>
|
||||
</highlight>
|
||||
</highlight>
|
||||
<inherit_flags_from>resolved</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<attribute id="public_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<attribute id="functionalcis_list">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="origin">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<attribute id="contacts_list">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="impact">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="urgency">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="service_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="servicesubcategory_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="escalation_flag">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="escalation_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_pending_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="time_spent">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_code">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -1162,8 +823,6 @@
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="public_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="user_satisfaction">
|
||||
@@ -1172,48 +831,6 @@
|
||||
<attribute id="user_comment">
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="pending_reason">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="parent_incident_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="parent_change_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="parent_problem_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="tto_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_passed">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_tto_over">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_passed">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="ttr_escalation_deadline">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="sla_ttr_over">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="functionalcis_list">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="contacts_list">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions/>
|
||||
</state>
|
||||
@@ -1962,9 +1579,9 @@
|
||||
<groups>
|
||||
<group id="Incident" _delta="define">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="KnownError" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
@@ -81,10 +81,10 @@
|
||||
</field>
|
||||
<field id="domain" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>Network</value>
|
||||
<value>Server</value>
|
||||
<value>Application</value>
|
||||
<value>Desktop</value>
|
||||
<value id="Network">Network</value>
|
||||
<value id="Server">Server</value>
|
||||
<value id="Application">Application</value>
|
||||
<value id="Desktop">Desktop</value>
|
||||
</values>
|
||||
<sql>domain</sql>
|
||||
<default_value>Application</default_value>
|
||||
@@ -573,7 +573,7 @@
|
||||
<menu id="Problem:Shortcuts" xsi:type="TemplateMenuNode" _delta="define_if_not_exists">
|
||||
<rank>5</rank>
|
||||
<parent>ProblemManagement</parent>
|
||||
<template_file />
|
||||
<template_file/>
|
||||
</menu>
|
||||
<menu id="NewError" xsi:type="NewObjectMenuNode" _delta="define">
|
||||
<rank>3</rank>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="Problem" _delta="define">
|
||||
<parent>Ticket</parent>
|
||||
@@ -38,10 +38,10 @@
|
||||
<fields>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>new</value>
|
||||
<value>assigned</value>
|
||||
<value>resolved</value>
|
||||
<value>closed</value>
|
||||
<value id="new">new</value>
|
||||
<value id="assigned">assigned</value>
|
||||
<value id="resolved">resolved</value>
|
||||
<value id="closed">closed</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>new</default_value>
|
||||
@@ -57,7 +57,7 @@
|
||||
<target_class>Service</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="service_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>service_id</extkey_attcode>
|
||||
@@ -72,7 +72,7 @@
|
||||
<target_class>ServiceSubcategory</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="servicesubcategory_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>servicesubcategory_id</extkey_attcode>
|
||||
@@ -85,9 +85,9 @@
|
||||
</field>
|
||||
<field id="impact" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
</values>
|
||||
<sql>impact</sql>
|
||||
<default_value>1</default_value>
|
||||
@@ -96,10 +96,10 @@
|
||||
</field>
|
||||
<field id="urgency" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>urgency</sql>
|
||||
<default_value>1</default_value>
|
||||
@@ -108,10 +108,10 @@
|
||||
</field>
|
||||
<field id="priority" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>priority</sql>
|
||||
<default_value>1</default_value>
|
||||
@@ -219,7 +219,6 @@
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_assign">
|
||||
<stimulus>ev_assign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -230,13 +229,9 @@
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="assigned">
|
||||
<inherit_flags_from>new</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="title"/>
|
||||
<attribute id="team_id">
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
@@ -245,39 +240,22 @@
|
||||
<mandatory/>
|
||||
<must_prompt/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<normal/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="service_id"/>
|
||||
<attribute id="servicesubcategory_id"/>
|
||||
<attribute id="product"/>
|
||||
<attribute id="impact"/>
|
||||
<attribute id="urgency"/>
|
||||
<attribute id="related_change_id"/>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_reassign">
|
||||
<stimulus>ev_reassign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_resolve">
|
||||
<stimulus>ev_resolve</stimulus>
|
||||
<target>resolved</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -288,37 +266,11 @@
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="resolved">
|
||||
<inherit_flags_from>assigned</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="service_id">
|
||||
<mandatory/>
|
||||
</attribute>
|
||||
@@ -334,24 +286,28 @@
|
||||
<attribute id="urgency">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions>
|
||||
<transition id="ev_reassign">
|
||||
<stimulus>ev_reassign</stimulus>
|
||||
<target>assigned</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
<transition id="ev_close">
|
||||
<stimulus>ev_close</stimulus>
|
||||
<target>closed</target>
|
||||
<actions>
|
||||
<action>
|
||||
@@ -362,40 +318,17 @@
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="closed">
|
||||
<inherit_flags_from>resolved</inherit_flags_from>
|
||||
<flags>
|
||||
<attribute id="ref">
|
||||
<attribute id="private_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="org_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="team_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="agent_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="caller_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="title">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="description">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="start_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="last_update">
|
||||
<attribute id="related_change_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="close_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="private_log">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="service_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
@@ -405,24 +338,6 @@
|
||||
<attribute id="product">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="impact">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="urgency">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="priority">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="assignment_date">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
<attribute id="resolution_date">
|
||||
<hidden/>
|
||||
</attribute>
|
||||
<attribute id="related_change_id">
|
||||
<read_only/>
|
||||
</attribute>
|
||||
</flags>
|
||||
<transitions/>
|
||||
</state>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes/>
|
||||
<user_rights>
|
||||
<groups>
|
||||
@@ -71,7 +71,7 @@
|
||||
<classes>
|
||||
<class id="KnownError"/>
|
||||
<class id="FAQ"/>
|
||||
<class id="FAQCategory"/>
|
||||
<class id="FAQCategory"/>
|
||||
</classes>
|
||||
</group>
|
||||
<group id="Ticketing" _delta="define">
|
||||
@@ -104,29 +104,29 @@
|
||||
<groups>
|
||||
<group id="General">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Documentation">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Configuration">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -137,30 +137,30 @@
|
||||
<groups>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Incident">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="UserRequest">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -171,39 +171,39 @@
|
||||
<groups>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Incident">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reassign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_resolve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_pending" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reassign">allow</action>
|
||||
<action id="stimulus:ev_resolve">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
<action id="stimulus:ev_pending">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="UserRequest">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reassign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_resolve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_pending" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_wait_for_approval" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reassign">allow</action>
|
||||
<action id="stimulus:ev_resolve">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
<action id="stimulus:ev_pending">allow</action>
|
||||
<action id="stimulus:ev_wait_for_approval">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -214,33 +214,33 @@
|
||||
<groups>
|
||||
<group id="KnownError">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Problem">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reassign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_resolve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reassign">allow</action>
|
||||
<action id="stimulus:ev_resolve">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -251,50 +251,50 @@
|
||||
<groups>
|
||||
<group id="Change">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_plan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_finish" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_plan">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
<action id="stimulus:ev_finish">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="NormalChange">
|
||||
<actions>
|
||||
<action id="ev_plan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_replan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_implement" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_monitor" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_plan">allow</action>
|
||||
<action id="stimulus:ev_replan">allow</action>
|
||||
<action id="stimulus:ev_implement">allow</action>
|
||||
<action id="stimulus:ev_monitor">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="EmergencyChange">
|
||||
<actions>
|
||||
<action id="ev_plan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_replan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_implement" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_monitor" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_plan">allow</action>
|
||||
<action id="stimulus:ev_replan">allow</action>
|
||||
<action id="stimulus:ev_implement">allow</action>
|
||||
<action id="stimulus:ev_monitor">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="RoutineChange">
|
||||
<actions>
|
||||
<action id="ev_plan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_replan" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_implement" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_monitor" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_plan">allow</action>
|
||||
<action id="stimulus:ev_replan">allow</action>
|
||||
<action id="stimulus:ev_implement">allow</action>
|
||||
<action id="stimulus:ev_monitor">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -305,48 +305,48 @@
|
||||
<groups>
|
||||
<group id="Change">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_finish" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
<action id="stimulus:ev_finish">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="NormalChange">
|
||||
<actions>
|
||||
<action id="ev_validate" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reject" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_finish" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_validate">allow</action>
|
||||
<action id="stimulus:ev_reject">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
<action id="stimulus:ev_finish">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="EmergencyChange">
|
||||
<actions>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_finish" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
<action id="stimulus:ev_finish">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="RoutineChange">
|
||||
<actions>
|
||||
<action id="ev_assign" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_finish" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_assign">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
<action id="stimulus:ev_finish">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -357,30 +357,30 @@
|
||||
<groups>
|
||||
<group id="Change">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_approve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reject" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_approve">allow</action>
|
||||
<action id="stimulus:ev_reject">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="Ticketing">
|
||||
<actions>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="NormalChange">
|
||||
<actions>
|
||||
<action id="ev_approve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_notapprove" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_approve">allow</action>
|
||||
<action id="stimulus:ev_notapprove">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="EmergencyChange">
|
||||
<actions>
|
||||
<action id="ev_approve" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_notapprove" xsi:type="stimulus">allow</action>
|
||||
<action id="stimulus:ev_approve">allow</action>
|
||||
<action id="stimulus:ev_notapprove">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="RoutineChange">
|
||||
@@ -388,8 +388,8 @@
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -400,15 +400,15 @@
|
||||
<groups>
|
||||
<group id="Service">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -419,15 +419,15 @@
|
||||
<groups>
|
||||
<group id="Documentation">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action xsi:type="bulk write">allow</action>
|
||||
<action xsi:type="delete">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="action:bulk write">allow</action>
|
||||
<action id="action:delete">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
@@ -438,15 +438,15 @@
|
||||
<groups>
|
||||
<group id="UserRequest">
|
||||
<actions>
|
||||
<action xsi:type="write">allow</action>
|
||||
<action id="ev_close" xsi:type="stimulus">allow</action>
|
||||
<action id="ev_reopen" xsi:type="stimulus">allow</action>
|
||||
<action id="action:write">allow</action>
|
||||
<action id="stimulus:ev_close">allow</action>
|
||||
<action id="stimulus:ev_reopen">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
<group id="*">
|
||||
<actions>
|
||||
<action xsi:type="read">allow</action>
|
||||
<action xsi:type="bulk read">allow</action>
|
||||
<action id="action:read">allow</action>
|
||||
<action id="action:bulk read">allow</action>
|
||||
</actions>
|
||||
</group>
|
||||
</groups>
|
||||
|
||||
File diff suppressed because it is too large
Load Diff
File diff suppressed because it is too large
Load Diff
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="Organization">
|
||||
<fields>
|
||||
@@ -18,7 +18,7 @@
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item id="deliverymodel_id" _delta="define">
|
||||
<item id="deliverymodel_id" _delta="define">
|
||||
<rank>50</rank>
|
||||
</item>
|
||||
</items>
|
||||
@@ -26,7 +26,7 @@
|
||||
</presentation>
|
||||
</class>
|
||||
<class id="Ticket">
|
||||
<fields>
|
||||
<fields>
|
||||
<field id="team_id" xsi:type="AttributeExternalKey" _delta="redefine">
|
||||
<filter><![CDATA[SELECT Team AS t JOIN lnkDeliveryModelToContact AS l1 ON l1.contact_id=t.id JOIN DeliveryModel AS dm ON l1.deliverymodel_id=dm.id JOIN Organization AS o ON o.deliverymodel_id=dm.id WHERE o.id = :this->org_id]]></filter>
|
||||
<dependencies>
|
||||
@@ -36,7 +36,7 @@
|
||||
<target_class>Team</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
</fields>
|
||||
</class>
|
||||
@@ -123,8 +123,8 @@
|
||||
</field>
|
||||
<field id="cost_currency" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>dollars</value>
|
||||
<value>euros</value>
|
||||
<value id="dollars">dollars</value>
|
||||
<value id="euros">euros</value>
|
||||
</values>
|
||||
<sql>cost_currency</sql>
|
||||
<default_value/>
|
||||
@@ -163,9 +163,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1069,9 +1069,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1383,8 +1383,8 @@
|
||||
</field>
|
||||
<field id="request_type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>incident</value>
|
||||
<value>service_request</value>
|
||||
<value id="incident">incident</value>
|
||||
<value id="service_request">service_request</value>
|
||||
</values>
|
||||
<sql>request_type</sql>
|
||||
<default_value>incident</default_value>
|
||||
@@ -1393,9 +1393,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1610,10 +1610,10 @@
|
||||
</field>
|
||||
<field id="priority" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>priority</sql>
|
||||
<default_value/>
|
||||
@@ -1622,8 +1622,8 @@
|
||||
</field>
|
||||
<field id="request_type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>service_request</value>
|
||||
<value>incident</value>
|
||||
<value id="service_request">service_request</value>
|
||||
<value id="incident">incident</value>
|
||||
</values>
|
||||
<sql>request_type</sql>
|
||||
<default_value/>
|
||||
@@ -1632,8 +1632,8 @@
|
||||
</field>
|
||||
<field id="metric" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>tto</value>
|
||||
<value>ttr</value>
|
||||
<value id="tto">tto</value>
|
||||
<value id="ttr">ttr</value>
|
||||
</values>
|
||||
<sql>metric</sql>
|
||||
<default_value/>
|
||||
@@ -1647,8 +1647,8 @@
|
||||
</field>
|
||||
<field id="unit" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>hours</value>
|
||||
<value>minutes</value>
|
||||
<value id="hours">hours</value>
|
||||
<value id="minutes">minutes</value>
|
||||
</values>
|
||||
<sql>unit</sql>
|
||||
<default_value/>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="Organization">
|
||||
<fields>
|
||||
@@ -18,7 +18,7 @@
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item id="deliverymodel_id" _delta="define">
|
||||
<item id="deliverymodel_id" _delta="define">
|
||||
<rank>50</rank>
|
||||
</item>
|
||||
</items>
|
||||
@@ -26,7 +26,7 @@
|
||||
</presentation>
|
||||
</class>
|
||||
<class id="Ticket">
|
||||
<fields>
|
||||
<fields>
|
||||
<field id="team_id" xsi:type="AttributeExternalKey" _delta="redefine">
|
||||
<filter><![CDATA[SELECT Team AS t JOIN lnkDeliveryModelToContact AS l1 ON l1.contact_id=t.id JOIN DeliveryModel AS dm ON l1.deliverymodel_id=dm.id JOIN Organization AS o ON o.deliverymodel_id=dm.id WHERE o.id = :this->org_id]]></filter>
|
||||
<dependencies>
|
||||
@@ -36,7 +36,7 @@
|
||||
<target_class>Team</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
</fields>
|
||||
</class>
|
||||
@@ -123,8 +123,8 @@
|
||||
</field>
|
||||
<field id="cost_currency" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>dollars</value>
|
||||
<value>euros</value>
|
||||
<value id="dollars">dollars</value>
|
||||
<value id="euros">euros</value>
|
||||
</values>
|
||||
<sql>cost_currency</sql>
|
||||
<default_value/>
|
||||
@@ -163,9 +163,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1042,9 +1042,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1378,8 +1378,8 @@
|
||||
</field>
|
||||
<field id="request_type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>incident</value>
|
||||
<value>service_request</value>
|
||||
<value id="incident">incident</value>
|
||||
<value id="service_request">service_request</value>
|
||||
</values>
|
||||
<sql>request_type</sql>
|
||||
<default_value>incident</default_value>
|
||||
@@ -1388,9 +1388,9 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value/>
|
||||
@@ -1605,10 +1605,10 @@
|
||||
</field>
|
||||
<field id="priority" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>1</value>
|
||||
<value>2</value>
|
||||
<value>3</value>
|
||||
<value>4</value>
|
||||
<value id="1">1</value>
|
||||
<value id="2">2</value>
|
||||
<value id="3">3</value>
|
||||
<value id="4">4</value>
|
||||
</values>
|
||||
<sql>priority</sql>
|
||||
<default_value/>
|
||||
@@ -1617,8 +1617,8 @@
|
||||
</field>
|
||||
<field id="request_type" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>service_request</value>
|
||||
<value>incident</value>
|
||||
<value id="service_request">service_request</value>
|
||||
<value id="incident">incident</value>
|
||||
</values>
|
||||
<sql>request_type</sql>
|
||||
<default_value/>
|
||||
@@ -1627,8 +1627,8 @@
|
||||
</field>
|
||||
<field id="metric" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>tto</value>
|
||||
<value>ttr</value>
|
||||
<value id="tto">tto</value>
|
||||
<value id="ttr">ttr</value>
|
||||
</values>
|
||||
<sql>metric</sql>
|
||||
<default_value/>
|
||||
@@ -1642,8 +1642,8 @@
|
||||
</field>
|
||||
<field id="unit" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>hours</value>
|
||||
<value>minutes</value>
|
||||
<value id="hours">hours</value>
|
||||
<value id="minutes">minutes</value>
|
||||
</values>
|
||||
<sql>unit</sql>
|
||||
<default_value/>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="StorageSystem" _delta="define">
|
||||
<parent>DatacenterDevice</parent>
|
||||
@@ -1757,48 +1757,47 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
</classes>
|
||||
<menus>
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<rank>1</rank>
|
||||
<parent>ConfigManagement</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title></title>
|
||||
<cells>
|
||||
<cell id="0" _delta="must_exist">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="33" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>5</rank>
|
||||
<class>StorageSystem</class>
|
||||
</dashlet>
|
||||
<dashlet id="34" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>6</rank>
|
||||
<class>SANSwitch</class>
|
||||
</dashlet>
|
||||
<dashlet id="35" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>7</rank>
|
||||
<class>NAS</class>
|
||||
</dashlet>
|
||||
<dashlet id="36" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>8</rank>
|
||||
<class>TapeLibrary</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="4" _delta="must_exist">
|
||||
<rank>4</rank>
|
||||
<dashlets>
|
||||
<dashlet id="37" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>3</rank>
|
||||
<class>LogicalVolume</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
|
||||
</cells>
|
||||
</definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title/>
|
||||
<cells>
|
||||
<cell id="0" _delta="must_exist">
|
||||
<rank>0</rank>
|
||||
<dashlets>
|
||||
<dashlet id="33" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>5</rank>
|
||||
<class>StorageSystem</class>
|
||||
</dashlet>
|
||||
<dashlet id="34" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>6</rank>
|
||||
<class>SANSwitch</class>
|
||||
</dashlet>
|
||||
<dashlet id="35" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>7</rank>
|
||||
<class>NAS</class>
|
||||
</dashlet>
|
||||
<dashlet id="36" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>8</rank>
|
||||
<class>TapeLibrary</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
<cell id="4" _delta="must_exist">
|
||||
<rank>4</rank>
|
||||
<dashlets>
|
||||
<dashlet id="37" xsi:type="DashletBadge" _delta="define">
|
||||
<rank>3</rank>
|
||||
<class>LogicalVolume</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</menus>
|
||||
</itop_design>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<constants>
|
||||
<constant id="RESPONSE_TICKET_SLT_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT SLT AS slt JOIN lnkSLAToSLT AS l1 ON l1.slt_id=slt.id JOIN SLA AS sla ON l1.sla_id=sla.id JOIN lnkCustomerContractToService AS l2 ON l2.sla_id=sla.id JOIN CustomerContract AS sc ON l2.customercontract_id=sc.id WHERE slt.metric = :metric AND l2.service_id = :this->service_id AND sc.org_id = :this->org_id AND slt.request_type = :request_type AND slt.priority = :this->priority]]></constant>
|
||||
<constant id="PORTAL_POWER_USER_PROFILE" xsi:type="string" _delta="define"><![CDATA[Portal power user]]></constant>
|
||||
@@ -93,7 +93,7 @@
|
||||
<target_class>Person</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="agent_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>agent_id</extkey_attcode>
|
||||
@@ -213,7 +213,7 @@
|
||||
}
|
||||
]]></code>
|
||||
</method>
|
||||
</methods>
|
||||
</methods>
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
@@ -545,8 +545,8 @@
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>open</value>
|
||||
<value>closed</value>
|
||||
<value id="open">open</value>
|
||||
<value id="closed">closed</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>open</default_value>
|
||||
@@ -588,7 +588,7 @@
|
||||
<target_class>Person</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
<allow_target_creation>false</allow_target_creation>
|
||||
</field>
|
||||
<field id="agent_email" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>agent_id</extkey_attcode>
|
||||
@@ -620,7 +620,6 @@
|
||||
<flags/>
|
||||
<transitions>
|
||||
<transition id="ev_close">
|
||||
<stimulus>ev_close</stimulus>
|
||||
<target>closed</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<classes>
|
||||
<class id="VirtualDevice" _delta="define">
|
||||
<parent>FunctionalCI</parent>
|
||||
@@ -30,10 +30,10 @@
|
||||
<fields>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>production</value>
|
||||
<value>implementation</value>
|
||||
<value>stock</value>
|
||||
<value>obsolete</value>
|
||||
<value id="production">production</value>
|
||||
<value id="implementation">implementation</value>
|
||||
<value id="stock">stock</value>
|
||||
<value id="obsolete">obsolete</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>production</default_value>
|
||||
@@ -967,35 +967,35 @@
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="1" _delta="define">
|
||||
<rank>1</rank>
|
||||
<dashlets>
|
||||
<dashlet id="38" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:virtualization</title>
|
||||
<icon>itop-virtualization-mgmt/images/hypervisor-sw.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="39" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Farm</class>
|
||||
</dashlet>
|
||||
<dashlet id="40" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Hypervisor</class>
|
||||
</dashlet>
|
||||
<dashlet id="41" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>VirtualMachine</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</classes>
|
||||
<menus>
|
||||
<menu id="ConfigManagementOverview" xsi:type="DashboardMenuNode" _delta="must_exist">
|
||||
<definition>
|
||||
<cells>
|
||||
<cell id="1" _delta="define">
|
||||
<rank>1</rank>
|
||||
<dashlets>
|
||||
<dashlet id="38" xsi:type="DashletHeaderStatic">
|
||||
<rank>0</rank>
|
||||
<title>Menu:ConfigManagement:virtualization</title>
|
||||
<icon>itop-virtualization-mgmt/images/hypervisor-sw.png</icon>
|
||||
</dashlet>
|
||||
<dashlet id="39" xsi:type="DashletBadge">
|
||||
<rank>1</rank>
|
||||
<class>Farm</class>
|
||||
</dashlet>
|
||||
<dashlet id="40" xsi:type="DashletBadge">
|
||||
<rank>2</rank>
|
||||
<class>Hypervisor</class>
|
||||
</dashlet>
|
||||
<dashlet id="41" xsi:type="DashletBadge">
|
||||
<rank>3</rank>
|
||||
<class>VirtualMachine</class>
|
||||
</dashlet>
|
||||
</dashlets>
|
||||
</cell>
|
||||
</cells>
|
||||
</definition>
|
||||
</menu>
|
||||
</menus>
|
||||
</itop_design>
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.1">
|
||||
<menus>
|
||||
<menu id="WelcomeMenu" xsi:type="MenuGroup" _delta="define">
|
||||
<rank>10</rank>
|
||||
@@ -9,7 +9,7 @@
|
||||
<parent>WelcomeMenu</parent>
|
||||
<definition>
|
||||
<layout>DashboardLayoutOneCol</layout>
|
||||
<title></title>
|
||||
<title/>
|
||||
<cells>
|
||||
<cell id="0">
|
||||
<rank>0</rank>
|
||||
|
||||
Reference in New Issue
Block a user