Romain Quetiez
8c4e84dfaf
New type of attribute: AttributeMetaEnum.
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Designed to cope with the need to select tickets by operational status. The value of this attribute is computed by the framework. It depends on the actual ticket status (that attribute cannot be known by the root class because its definition varies from one type of ticket to another).
The data model has been enriched with the new attribute Ticket::operational_status. Its value is 'active' unless the ticket status is either 'rejected', 'resolved' or 'closed'. The existing dashboards have been left unchanged but should be revised to fully benefit from the new attribute (e.g. Open requests, Open problems, etc.)
Note: the alpha version of the compiler had already been committed by mistake a few days ago.
SVN:trunk[3859]
2016-01-13 14:35:21 +00:00
Denis Flaven
c8fa3870db
Integration of the Czech translation provided by Lukáš Dvořák. Thanks a lot Lukáš !
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SVN:trunk[3776]
2015-09-18 15:05:23 +00:00
Denis Flaven
88717ac9ab
Integration of the German translation provided by ITOMIG thanks to David Gümbel !
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SVN:trunk[3676]
2015-08-14 12:18:19 +00:00
Denis Flaven
c1c3cd3dc9
#1099 and #1014 : some German translations.
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SVN:trunk[3652]
2015-07-28 12:14:08 +00:00
Denis Flaven
5e5739e37e
Prepared the dictionaries for translating new entries (completed the french translation at the same time). Just look for the strings terminated by ~~ and translate them in place and you're done!
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SVN:trunk[3651]
2015-07-28 11:30:31 +00:00
Romain Quetiez
5427d6a466
Preparing the beta release: increment the module versions
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SVN:trunk[3641]
2015-07-15 09:20:03 +00:00
Denis Flaven
7ca7cb39ae
Integration of the new impact analysis into the tickets.
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SVN:trunk[3578]
2015-05-15 13:49:25 +00:00
Denis Flaven
af2835e505
Make sure that 'source' nodes for ComputedImpactedItems are not added twice to the ticket.
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SVN:trunk[3571]
2015-04-29 17:27:40 +00:00
Denis Flaven
d63b4ef6d1
Integration of the new way to compute relations into the datamodel (ComputeImpactedItems)
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SVN:trunk[3570]
2015-04-29 16:35:21 +00:00
Romain Quetiez
e210996839
XML Modelization of the relations: fixed a bug in the compiler and transformed the datamodel files (2.x) into the latest 1.2 format
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SVN:trunk[3521]
2015-03-30 08:24:45 +00:00
Denis Flaven
546d181ea9
Addition of the Danish localization contributed by Erik Bøg
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SVN:trunk[3480]
2014-12-18 08:56:23 +00:00
Romain Quetiez
4c3c31c44d
Injectable methods: labels/descriptions given in the dictionary
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SVN:trunk[3466]
2014-12-15 15:49:44 +00:00
Denis Flaven
133b6d4d29
#1037 : refresh "priority" when either "impact" or "urgency" changes.
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SVN:trunk[3463]
2014-12-15 14:09:17 +00:00
Romain Quetiez
0773455ebc
Cosmetics on the module names (consistency)
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SVN:trunk[3459]
2014-12-10 10:48:47 +00:00
Denis Flaven
aa97703b64
Add the appropriate "type" to the parameters passed to the actions on transitions.
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SVN:trunk[3454]
2014-12-05 11:02:32 +00:00
Romain Quetiez
aedddf9dcc
#1026 CSV import of tickets with impact = '', issuing a Notice
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SVN:trunk[3445]
2014-12-02 14:45:19 +00:00
Romain Quetiez
29e751278e
#1029 Got rid of tags <format> that were not used at all and that were really misleading extension developers
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SVN:trunk[3437]
2014-12-01 11:43:12 +00:00
Erwan Taloc
bc79aecd73
Improve french translation
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SVN:trunk[3429]
2014-11-26 18:33:40 +00:00
Erwan Taloc
99755ad7e8
update highlight scale for request-management modules
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SVN:trunk[3428]
2014-11-26 18:32:38 +00:00
Romain Quetiez
f4b10d3e81
#1022 Do cascade the resolution of an incident to its child requests + rework of the lifecycle/actions to ease the extensibility (New handlers: Rest, Copy, SetCurrentDate, SetCurrentUser, SetElapsedTime)
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SVN:trunk[3423]
2014-11-19 09:44:52 +00:00
Denis Flaven
c786e8308a
Incrementation of the version number of the 2.x modules to reflect the change of the XML format.
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SVN:trunk[3403]
2014-11-03 09:21:03 +00:00
Romain Quetiez
0135573956
#995 Make sure that tto/ttr passed gets set even if the CRON has not been run (and as soon as some overrun has been counted)
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SVN:trunk[3384]
2014-10-28 15:55:56 +00:00
Denis Flaven
fbdd0dfd57
- Migration of the XML files to the version 1.1 of the XML schema.
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- Refactoring of the "state flags" definitions to take advantage of the "inherit_flags_from" capability available in the new XML schema.
SVN:trunk[3363]
2014-10-14 09:56:21 +00:00
Denis Flaven
fd9008a163
New concept in the XML: HighlightScale to avoid overloading GetIcon and GetHilightClass...
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SVN:trunk[3291]
2014-07-28 15:16:16 +00:00
Denis Flaven
2108a74f87
Added an identifier on the transitions to allow a finer granularity for the deltas.
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SVN:trunk[3286]
2014-07-24 12:42:40 +00:00
Romain Quetiez
7d3a93c374
#955 Translated the label "Open Requests" in the welcome menu
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SVN:trunk[3260]
2014-07-10 10:29:44 +00:00
Denis Flaven
61b5b5cc71
#906 Better way to handle the lock in order to prevent duplicates in the numbering of Tickets. Note that the iTopMutex now supports re-entrancy inside the same PHP page.
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SVN:trunk[3230]
2014-06-27 13:45:48 +00:00
Romain Quetiez
65343a485f
Completed the portuguese translation (Brazil), provided in december... provided some time ago (by whom?) - modules updated: attachments, change, incident, request and request/ITIL, service for providers
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SVN:trunk[3194]
2014-06-04 14:29:22 +00:00
Romain Quetiez
01496f9595
#918 TTO/TTR status "passed" gets reset when the stop watch is stopped (using the status "triggered" instead)
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SVN:trunk[3130]
2014-04-24 08:53:17 +00:00
Denis Flaven
80fac28106
Trac #890 : Dispatch the defines in the proper modules to make sure that the portal works with all possible combinations of tickets.
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SVN:trunk[3088]
2014-02-25 13:17:25 +00:00
Romain Quetiez
5f11c97aef
#888 Security on the portal incompatible with customizations (regression introduced in 2.0.2), now requires to define PORTAL_USERREQUEST_DISPLAY_QUERY and PORTAL_USERREQUEST_DISPLAY_POWERUSER_QUERY
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SVN:trunk[3086]
2014-02-24 15:52:04 +00:00
Denis Flaven
bd1096b0fc
#756 : allow incidents and user request to be linked to 'closed' problems.
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SVN:trunk[3028]
2013-12-09 12:57:55 +00:00
Denis Flaven
d42443697c
Security enhancements:
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- ensure that a user can ony see the details of the ticket she/he is allowed to see, even if the id is typed manually
- add a define'd filter to filter the drop-down lists of the search form for searching closed tickets.
SVN:trunk[3027]
2013-12-09 11:39:25 +00:00
Denis Flaven
9b1d383848
Spanish translation contributed by Miguel Turrubiates
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SVN:trunk[3018]
2013-12-03 10:22:30 +00:00
Erwan Taloc
18664c8151
Fix bug #757
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SVN:trunk[2996]
2013-11-26 22:00:00 +00:00
Erwan Taloc
85472fe67a
Fix bug #837 Remove [+] button on external keys where it's not meaningful
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+ button had been removed for all ExternalKey having a complex filter defined
SVN:trunk[2995]
2013-11-26 21:45:54 +00:00
Romain Quetiez
f856859f83
#832 Typos in German (tickets overview)
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SVN:trunk[2973]
2013-11-19 13:16:10 +00:00
Romain Quetiez
d912e7f4fb
#804 (Continued) Fix for GetHilightClass (previous revision: 2952) was not sufficient + applied the same fix for GetIcon!
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SVN:trunk[2968]
2013-10-29 15:55:00 +00:00
Romain Quetiez
a333bcb084
User portal: enable the creation of Incident tickets (ITIL + requires a change in the configuration file -see the readme file)
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SVN:trunk[2959]
2013-10-28 16:50:13 +00:00
Denis Flaven
864ce74cbc
#805 The label of the ticket must be computed at the last minute, just before insertion, for the Mutex to be effective
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SVN:trunk[2956]
2013-10-24 12:05:16 +00:00
Romain Quetiez
f684cb1745
Compiler: added "constants"
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SVN:trunk[2955]
2013-10-24 09:49:56 +00:00
Denis Flaven
02e6658439
#804 tickets' highlighting is now based on the computation performed by the stopwatch, in order to support non 24x7 working hours
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SVN:trunk[2952]
2013-10-24 08:11:40 +00:00
Erwan Taloc
ae8ff6b675
Fix Trac #796
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Prevent Support agent to create ticket for obsolete Services and Service sub categories
SVN:trunk[2944]
2013-10-21 13:06:10 +00:00
Erwan Taloc
441bd44f97
Hidde unused attribute end end in the search form
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SVN:trunk[2935]
2013-10-21 06:46:49 +00:00
Romain Quetiez
edce93282b
#792 Duplicate entries in the parent/child tickets when updating the case log and applying a stimulus (e.g. Close the WO) at the same time.
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SVN:trunk[2930]
2013-10-18 15:54:54 +00:00
Romain Quetiez
afa3c40c3e
Improved the column load optimization which was causing object reloads in various circumstances (impact can be important when loading lists with many lines):
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1) When changing column settings (menu "Configure this list")
2) When a plugin was systematically reading some data (e.g. Highlighting late tickets requires to read tto/trr/status/start_date!)
SVN:trunk[2925]
2013-10-17 09:46:10 +00:00
Denis Flaven
d5be250640
#754 Prevent UserRequests to have themselves set as Parent Request (and same for Incidents)
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SVN:trunk[2913]
2013-10-15 13:41:15 +00:00
Romain Quetiez
6de4d93ef2
#562 and #760 Refresh of the german translation
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SVN:trunk[2906]
2013-10-14 15:10:29 +00:00
Erwan Taloc
39ef3d13e6
Fix bug #768 to avoid to select obsolete service and service sub categories in the portal
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SVN:trunk[2894]
2013-10-11 11:05:45 +00:00
Erwan Taloc
c5bf962095
Fix bug #755 to prevent modification of CIs and Contacts list for UserRequest and Incidents
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SVN:trunk[2892]
2013-10-11 10:47:14 +00:00