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Fix Trac #796

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Prevent Support agent to create ticket for obsolete Services and Service sub categories

SVN:trunk[2944]
This commit is contained in:
Erwan Taloc
2013-10-21 13:06:10 +00:00
parent 0ea6657610
commit ae8ff6b675
3 changed files with 6 additions and 6 deletions
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4
datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
View File

@@ -98,7 +98,7 @@
<display_style>list</display_style>
</field>
<field id="service_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id]]></filter>
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id AND s.status != 'obsolete']]></filter>
<dependencies>
<attribute id="org_id"/>
</dependencies>
@@ -112,7 +112,7 @@
<target_attcode>name</target_attcode>
</field>
<field id="servicesubcategory_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = 'incident']]></filter>
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = 'incident' AND status != 'obsolete']]></filter>
<dependencies>
<attribute id="service_id"/>
</dependencies>

4
datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml
View File

@@ -121,7 +121,7 @@
<target_attcode>email</target_attcode>
</field>
<field id="service_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id]]></filter>
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id AND s.status != 'obsolete']]></filter>
<dependencies>
<attribute id="org_id"/>
</dependencies>
@@ -135,7 +135,7 @@
<target_attcode>name</target_attcode>
</field>
<field id="servicesubcategory_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = :this->request_type]]></filter>
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = :this->request_type AND status != 'obsolete']]></filter>
<dependencies>
<attribute id="service_id"/>
<attribute id="request_type"/>

4
datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
View File

@@ -125,7 +125,7 @@
<is_null_allowed>true</is_null_allowed>
</field>
<field id="service_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id]]></filter>
<filter><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :this->org_id AND s.status != 'obsolete']]></filter>
<dependencies>
<attribute id="org_id"/>
</dependencies>
@@ -141,7 +141,7 @@
<is_null_allowed>true</is_null_allowed>
</field>
<field id="servicesubcategory_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = :this->request_type]]></filter>
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND request_type = :this->request_type AND status != 'obsolete']]></filter>
<dependencies>
<attribute id="service_id"/>
<attribute id="request_type"/>