Commit Graph

176 Commits

Author SHA1 Message Date
Romain Quetiez
2893d16d58 Restored the behavior of itop-sla-computation (if present, then it becomes the default working hour computer)
SVN:trunk[2828]
2013-08-21 08:07:31 +00:00
Romain Quetiez
2b4ad2c50b Reviewed the portal (look and feel slightly improved)
SVN:trunk[2826]
2013-08-20 11:42:46 +00:00
Denis Flaven
9536c99422 Allow "Support Agents" to put an Incident in "Pending" state.
SVN:trunk[2814]
2013-08-01 08:24:19 +00:00
Denis Flaven
86ba340204 #747: protects against the non-existence of the UserRequest class (which is not always installed).
SVN:trunk[2811]
2013-07-30 16:24:52 +00:00
Denis Flaven
7db7c0781f Make the portal (slightly) more configurable...
SVN:trunk[2797]
2013-07-12 13:55:28 +00:00
Romain Quetiez
f0a5a0a948 Completed the move of dashboards from separate definition files (e.g. overview.xml) into data model files (8 dashboards were concerned on the model 2.x, 6 for the model 1.x)
SVN:trunk[2786]
2013-07-02 09:18:40 +00:00
Romain Quetiez
76724225e0 XML format: missing/wrong id on dashboards cells
SVN:trunk[2783]
2013-06-28 07:11:24 +00:00
Romain Quetiez
263acaf4e4 Missing localized label for some problem management menus, when the Known Error Management module is installed without the Problem Management module
SVN:trunk[2755]
2013-05-21 13:13:44 +00:00
Denis Flaven
db1be8f500 Add "Employee number" to the list of possible reconciliation keys for the class Person.
SVN:trunk[2754]
2013-05-21 11:04:01 +00:00
Romain Quetiez
452eca5288 The ticket class must be abstract!
SVN:trunk[2753]
2013-05-21 10:49:22 +00:00
Romain Quetiez
a728dfcf48 All the overloads of DisplayBareProperties must return an array (otherwise a warning is issued and field validation will not work as expected)
SVN:trunk[2752]
2013-05-21 10:44:13 +00:00
Denis Flaven
2027dc4a3d Make icons transparent...
SVN:trunk[2751]
2013-05-17 12:12:19 +00:00
Denis Flaven
2708b0de0e #728: the ticket's title is now an (external) attribute of the link between a ticket and a CI.
SVN:trunk[2745]
2013-05-16 14:28:23 +00:00
Denis Flaven
58dfa3335a Spanish localization enhancements, thanks to Miguel Turrubiates
SVN:trunk[2741]
2013-05-16 12:41:10 +00:00
Romain Quetiez
d6da043a32 #722 Document preview disappeared since 2.0 (not in 1.x)
SVN:trunk[2732]
2013-05-14 15:43:22 +00:00
Romain Quetiez
f3eb6b5cb3 #705 Typo in the english dictionary
SVN:trunk[2727]
2013-05-14 10:09:42 +00:00
Romain Quetiez
d973f64576 #708 Cosmetics for the english dictionary
SVN:trunk[2726]
2013-05-14 10:07:20 +00:00
Romain Quetiez
2d03e95ece Fixed typos in the sample data for the service subcategories
SVN:trunk[2722]
2013-05-13 14:50:56 +00:00
Erwan Taloc
b1c1e5f9f2 Limit rack according to location for PDU (see track #638)
SVN:trunk[2718]
2013-05-13 10:56:55 +00:00
Erwan Taloc
8a86c6a637 change path for incident icon trac #699
SVN:trunk[2717]
2013-05-13 10:50:00 +00:00
Denis Flaven
4ea0093f12 Enhancements to the Japanese localization, thanks to Shoji Seki
SVN:trunk[2701]
2013-04-25 09:24:35 +00:00
Romain Quetiez
f2738a79a0 User Portal:
- Portal power users can see ALL the tickets of the current customer
- Reopen and Close are done in a separate dialog box where the user will input requested data
- On closed tickets, the user satisfaction and comments are displayed

SVN:trunk[2697]
2013-04-18 15:23:43 +00:00
Erwan Taloc
bb554b1271 define correct file name for en , es_cr, fr dictionnaries
Remove obsolete dictionaries

SVN:trunk[2685]
2013-04-16 11:44:51 +00:00
Erwan Taloc
15000ff48a remove unused dictionaries
SVN:trunk[2684]
2013-04-16 11:38:52 +00:00
Erwan Taloc
14d0ebdd71 define correct file name for en , es_cr, fr dictionnaries
SVN:trunk[2683]
2013-04-16 11:36:52 +00:00
Erwan Taloc
fcb7798e9e Remove dictionaries from module definition
SVN:trunk[2677]
2013-04-11 15:16:10 +00:00
Erwan Taloc
b0a054ada7 Remove dictionaries from module definition
SVN:trunk[2676]
2013-04-11 15:15:09 +00:00
Romain Quetiez
387ab05fd2 #674 request_type:servicerequest changed into service_request - added the DB update to allow an upgrade
SVN:trunk[2650]
2013-03-20 15:51:13 +00:00
Erwan Taloc
584e1fade0 Add reconciliation keys for SLT in order to allow import for SLT having the same name
SVN:trunk[2638]
2013-03-18 17:49:27 +00:00
Erwan Taloc
98fa1fd071 Add reconciliation keys for SLT in order to allow import for SLT having the same name
SVN:trunk[2637]
2013-03-18 17:48:43 +00:00
Erwan Taloc
2b0b34a3a6 Remove wrong dependency to service_id on parent_request_id
SVN:trunk[2636]
2013-03-18 17:47:31 +00:00
Erwan Taloc
a3213bba43 Remove wrong dependency to service_id on parent_request_id
SVN:trunk[2635]
2013-03-18 17:46:56 +00:00
Erwan Taloc
1fc6b945f6 Add reconciliation key for Software (Fix Trac #666)
SVN:trunk[2634]
2013-03-18 17:46:02 +00:00
Romain Quetiez
a35ff29363 #677 Cosmetics in the german localization (and a few other languages): first header of the config mgmt overview
SVN:trunk[2631]
2013-03-18 17:00:14 +00:00
Romain Quetiez
a965bbd39f #626 Fixed missing translation in dictionaries (Tickets: "relations", and Contacts overview / count)
SVN:trunk[2627]
2013-03-14 17:37:19 +00:00
Erwan Taloc
96b3e9a891 Fix issue for creation of Logical Interface
SVN:trunk[2614]
2013-03-10 09:08:04 +00:00
Erwan Taloc
b56242808d Fix bug TTO / TTR computation for Service request (Trac 674)
SVN:trunk[2613]
2013-03-10 08:50:42 +00:00
Erwan Taloc
793f94d302 Correction to display IP field for Physical Device :
Network Device
Server
Storage System
NAS
Tape Library
SAN switch

SVN:trunk[2612]
2013-03-10 08:46:57 +00:00
Denis Flaven
0d0cce9195 Icon update
SVN:trunk[2580]
2012-12-14 09:52:15 +00:00
Denis Flaven
92bf38a18e Icon update
SVN:trunk[2579]
2012-12-14 09:44:48 +00:00
Denis Flaven
08e4b306f0 Icons update
SVN:trunk[2578]
2012-12-14 09:34:04 +00:00
Erwan Taloc
0f2815b202 change lable for simple ticket management module
SVN:trunk[2573]
2012-12-13 15:24:59 +00:00
Erwan Taloc
2af1411a9e ConnectableCI is now an abstract class
SVN:trunk[2565]
2012-12-13 14:19:46 +00:00
Erwan Taloc
72118db350 Class VirtualDevice is now an abstract class
SVN:trunk[2564]
2012-12-13 14:18:57 +00:00
Erwan Taloc
fef19c5c99 lnkServerToVolume marked as a link in the datamodel
SVN:trunk[2563]
2012-12-13 14:16:40 +00:00
Romain Quetiez
7245c67469 Completed missing impact/dependency rules (Datacenter device depends on power connection, and PDU depending on power connection)
SVN:trunk[2561]
2012-12-12 15:50:18 +00:00
Denis Flaven
d6a4ac64fd New icons replacing some non-free (?) ones.
SVN:trunk[2560]
2012-12-12 15:33:11 +00:00
Romain Quetiez
196826062a Typo in the data model
SVN:trunk[2559]
2012-12-12 14:57:37 +00:00
Romain Quetiez
b038bc3905 Cleanup in the setup manual instructions
SVN:trunk[2557]
2012-12-11 10:19:28 +00:00
Erwan Taloc
e2eb232e0f Correct wrong linkset in Change management ITIL module
SVN:trunk[2554]
2012-12-10 13:32:22 +00:00