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Fix bug TTO / TTR computation for Service request (Trac 674)

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SVN:trunk[2613]
This commit is contained in:
Erwan Taloc
2013-03-10 08:50:42 +00:00
parent 793f94d302
commit b56242808d
13 changed files with 28 additions and 28 deletions
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2
datamodels/2.x/itop-service-mgmt-provider/datamodel.itop-service-mgmt-provider.xml
View File

@@ -1583,7 +1583,7 @@
</field>
<field id="request_type" xsi:type="AttributeEnum">
<values>
<value>servicerequest</value>
<value>service_request</value>
<value>incident</value>
</values>
<sql>request_type</sql>

6
datamodels/2.x/itop-service-mgmt-provider/de.dict.itop-service-mgmt-provider.php
View File

@@ -151,8 +151,8 @@ Dict::Add('DE DE', 'German', 'Deutsch', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'Incident',
'Class:SLT/Attribute:request_type/Value:incident+' => '',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'Service-Request',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => '',
'Class:SLT/Attribute:request_type/Value:service_request' => 'Service-Request',
'Class:SLT/Attribute:request_type/Value:service_request+' => '',
'Class:SLT/Attribute:metric' => 'Metrisch',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO (Time To Own)',
@@ -341,4 +341,4 @@ Dict::Add('DE DE', 'German', 'Deutsch', array(
'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Rollenname',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
?>
?>

4
datamodels/2.x/itop-service-mgmt-provider/en.dict.itop-service-mgmt-provider.php
View File

@@ -377,8 +377,8 @@ Dict::Add('EN US', 'English', 'English', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'service request',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'service request',
'Class:SLT/Attribute:request_type/Value:service_request' => 'service request',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'service request',
'Class:SLT/Attribute:metric' => 'Metric',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',

4
datamodels/2.x/itop-service-mgmt-provider/es_cr.dict.itop-service-mgmt-provider.php
View File

@@ -377,8 +377,8 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
'Class:SLT/Attribute:request_type+' => 'Tipo de Reportes',
'Class:SLT/Attribute:request_type/Value:incident' => 'Incidente',
'Class:SLT/Attribute:request_type/Value:incident+' => 'Incidente',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:service_request' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:metric' => 'Métrica',
'Class:SLT/Attribute:metric+' => 'Métrica',
'Class:SLT/Attribute:metric/Value:tto' => 'TDA - Tiempo de Asignación',

4
datamodels/2.x/itop-service-mgmt-provider/fr.dict.itop-service-mgmt-provider.php
View File

@@ -323,8 +323,8 @@ Dict::Add('FR FR', 'French', 'Français', array(
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:other' => 'other',
'Class:SLT/Attribute:request_type/Value:other+' => 'other',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:service_request' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'demande de service',
'Class:SLT/Attribute:metric' => 'Métrique',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',

6
datamodels/2.x/itop-service-mgmt-provider/ja.dict.itop-service-mgmt-provider.php
View File

@@ -150,8 +150,8 @@ Dict::Add('JA JP', 'Japanese', '日本語', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'インシデント',
'Class:SLT/Attribute:request_type/Value:incident+' => '',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'サービス要求',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => '',
'Class:SLT/Attribute:request_type/Value:service_request' => 'サービス要求',
'Class:SLT/Attribute:request_type/Value:service_request+' => '',
'Class:SLT/Attribute:metric' => 'メトリック',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
@@ -340,4 +340,4 @@ Dict::Add('JA JP', 'Japanese', '日本語', array(
'Class:lnkDeliveryModelToContact/Attribute:role_name' => '役割名',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
?>
?>

2
datamodels/2.x/itop-service-mgmt/datamodel.itop-service-mgmt.xml
View File

@@ -1578,7 +1578,7 @@
</field>
<field id="request_type" xsi:type="AttributeEnum">
<values>
<value>servicerequest</value>
<value>service_request</value>
<value>incident</value>
</values>
<sql>request_type</sql>

6
datamodels/2.x/itop-service-mgmt/de.dict.itop-service-mgmt.php
View File

@@ -156,8 +156,8 @@ Dict::Add('DE DE', 'German', 'Deutsch', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'Incident',
'Class:SLT/Attribute:request_type/Value:incident+' => '',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'Service-Request',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => '',
'Class:SLT/Attribute:request_type/Value:service_request' => 'Service-Request',
'Class:SLT/Attribute:request_type/Value:service_request+' => '',
'Class:SLT/Attribute:metric' => 'Metrisch',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO (Time To Own)',
@@ -356,4 +356,4 @@ Dict::Add('DE DE', 'German', 'Deutsch', array(
'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Rollen-Name',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
?>
?>

4
datamodels/2.x/itop-service-mgmt/en.dict.itop-service-mgmt.php
View File

@@ -379,8 +379,8 @@ Dict::Add('EN US', 'English', 'English', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'service request',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'service request',
'Class:SLT/Attribute:request_type/Value:service_request' => 'service request',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'service request',
'Class:SLT/Attribute:metric' => 'Metric',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',

4
datamodels/2.x/itop-service-mgmt/es_cr.dict.itop-service-mgmt.php
View File

@@ -381,8 +381,8 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
'Class:SLT/Attribute:request_type+' => 'Tipo de Reportes',
'Class:SLT/Attribute:request_type/Value:incident' => 'Incidente',
'Class:SLT/Attribute:request_type/Value:incident+' => 'Incidente',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:service_request' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'Requerimiento de Servicio',
'Class:SLT/Attribute:metric' => 'Métrica',
'Class:SLT/Attribute:metric+' => 'Métrica',
'Class:SLT/Attribute:metric/Value:tto' => 'TDA - Tiempo de Asignación',

4
datamodels/2.x/itop-service-mgmt/fr.dict.itop-service-mgmt.php
View File

@@ -329,8 +329,8 @@ Dict::Add('FR FR', 'French', 'Français', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:service_request' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'demande de service',
'Class:SLT/Attribute:metric' => 'Métrique',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',

4
datamodels/2.x/itop-service-mgmt/ja.dict.itop-service-mgmt.php
View File

@@ -380,8 +380,8 @@ Dict::Add('JA JP', 'Japanese', '日本語', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'インシデント',
'Class:SLT/Attribute:request_type/Value:incident+' => 'インシデント',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'サービス要求',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'サービス要求',
'Class:SLT/Attribute:request_type/Value:service_request' => 'サービス要求',
'Class:SLT/Attribute:request_type/Value:service_request+' => 'サービス要求',
'Class:SLT/Attribute:metric' => 'メトリック',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',

6
datamodels/2.x/itop-service-mgmt/ru.dict.itop-service-mgmt.php
View File

@@ -156,8 +156,8 @@ Dict::Add('RU RU', 'Russian', 'Русский', array(
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident~~',
'Class:SLT/Attribute:request_type/Value:incident+' => '',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'service request~~',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => '',
'Class:SLT/Attribute:request_type/Value:service_request' => 'service request~~',
'Class:SLT/Attribute:request_type/Value:service_request+' => '',
'Class:SLT/Attribute:metric' => 'Метрика',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO~~',
@@ -356,4 +356,4 @@ Dict::Add('RU RU', 'Russian', 'Русский', array(
'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Role name~~',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
?>
?>