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N°4703 - Add "chat" / "in person" as possible "origin" value for tickets

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Molkobain
2022-10-01 09:01:12 +02:00
parent 848c4ca204
commit 9c4f1419b1
9 changed files with 42 additions and 0 deletions
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4
datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php
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@@ -110,6 +110,10 @@ Dict::Add('EN US', 'English', 'English', array(
'Class:UserRequest/Attribute:urgency/Value:4+' => 'low',
'Class:UserRequest/Attribute:origin' => 'Origin',
'Class:UserRequest/Attribute:origin+' => '',
'Class:UserRequest/Attribute:origin/Value:in_person' => 'in person',
'Class:UserRequest/Attribute:origin/Value:in_person+' => '',
'Class:UserRequest/Attribute:origin/Value:chat' => 'chat',
'Class:UserRequest/Attribute:origin/Value:chat+' => '',
'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring',

4
datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php
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@@ -112,6 +112,10 @@ Dict::Add('FR FR', 'French', 'Français', array(
'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse',
'Class:UserRequest/Attribute:origin' => 'Origine',
'Class:UserRequest/Attribute:origin+' => '',
'Class:UserRequest/Attribute:origin/Value:in_person' => 'en personne',
'Class:UserRequest/Attribute:origin/Value:in_person+' => '',
'Class:UserRequest/Attribute:origin/Value:chat' => 'chat',
'Class:UserRequest/Attribute:origin/Value:chat+' => '',
'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'supervision',