From 9c4f1419b16789a07dc9cd3dcebd61f44c3d1b3b Mon Sep 17 00:00:00 2001 From: Molkobain Date: Sat, 1 Oct 2022 09:01:12 +0200 Subject: [PATCH] =?UTF-8?q?N=C2=B04703=20-=20Add=20"chat"=20/=20"in=20pers?= =?UTF-8?q?on"=20as=20possible=20"origin"=20value=20for=20tickets?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- .../datamodel.itop-incident-mgmt-itil.xml | 6 ++++++ .../dictionaries/en.dict.itop-incident-mgmt-itil.php | 4 ++++ .../dictionaries/fr.dict.itop-incident-mgmt-itil.php | 4 ++++ .../datamodel.itop-request-mgmt-itil.xml | 6 ++++++ .../dictionaries/en.dict.itop-request-mgmt-itil.php | 4 ++++ .../dictionaries/fr.dict.itop-request-mgmt-itil.php | 4 ++++ .../2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml | 6 ++++++ .../dictionaries/en.dict.itop-request-mgmt.php | 4 ++++ .../dictionaries/fr.dict.itop-request-mgmt.php | 4 ++++ 9 files changed, 42 insertions(+) diff --git a/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml b/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml index 8382cc49fc..2bc8bb8975 100755 --- a/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml +++ b/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml @@ -171,6 +171,12 @@ + + in_person + + + chat + mail diff --git a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php index 36c39a539b..c957176a41 100644 --- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php +++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/en.dict.itop-incident-mgmt-itil.php @@ -111,6 +111,10 @@ Dict::Add('EN US', 'English', 'English', array( 'Class:Incident/Attribute:urgency/Value:4+' => 'low', 'Class:Incident/Attribute:origin' => 'Origin', 'Class:Incident/Attribute:origin+' => '', + 'Class:Incident/Attribute:origin/Value:in_person' => 'in person', + 'Class:Incident/Attribute:origin/Value:in_person+' => '', + 'Class:Incident/Attribute:origin/Value:chat' => 'chat', + 'Class:Incident/Attribute:origin/Value:chat+' => '', 'Class:Incident/Attribute:origin/Value:mail' => 'email', 'Class:Incident/Attribute:origin/Value:mail+' => 'email', 'Class:Incident/Attribute:origin/Value:monitoring' => 'monitoring', diff --git a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php index 94dbe112aa..ec24c65657 100644 --- a/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php +++ b/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/fr.dict.itop-incident-mgmt-itil.php @@ -112,6 +112,10 @@ Dict::Add('FR FR', 'French', 'Français', array( 'Class:Incident/Attribute:urgency/Value:4+' => 'basse', 'Class:Incident/Attribute:origin' => 'Origine', 'Class:Incident/Attribute:origin+' => '', + 'Class:Incident/Attribute:origin/Value:in_person' => 'en personne', + 'Class:Incident/Attribute:origin/Value:in_person+' => '', + 'Class:Incident/Attribute:origin/Value:chat' => 'chat', + 'Class:Incident/Attribute:origin/Value:chat+' => '', 'Class:Incident/Attribute:origin/Value:mail' => 'email', 'Class:Incident/Attribute:origin/Value:mail+' => 'email', 'Class:Incident/Attribute:origin/Value:monitoring' => 'supervision', diff --git a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml index efd89f7958..7c7d132bb3 100755 --- a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml +++ b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml @@ -205,6 +205,12 @@ + + in_person + + + chat + mail diff --git a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php index 83ed71c19e..5e3c6c78bd 100644 --- a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/en.dict.itop-request-mgmt-itil.php @@ -110,6 +110,10 @@ Dict::Add('EN US', 'English', 'English', array( 'Class:UserRequest/Attribute:urgency/Value:4+' => 'low', 'Class:UserRequest/Attribute:origin' => 'Origin', 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:in_person' => 'in person', + 'Class:UserRequest/Attribute:origin/Value:in_person+' => '', + 'Class:UserRequest/Attribute:origin/Value:chat' => 'chat', + 'Class:UserRequest/Attribute:origin/Value:chat+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'email', 'Class:UserRequest/Attribute:origin/Value:mail+' => 'email', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring', diff --git a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php index 580b1a6850..ac20ec629c 100644 --- a/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/dictionaries/fr.dict.itop-request-mgmt-itil.php @@ -112,6 +112,10 @@ Dict::Add('FR FR', 'French', 'Français', array( 'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse', 'Class:UserRequest/Attribute:origin' => 'Origine', 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:in_person' => 'en personne', + 'Class:UserRequest/Attribute:origin/Value:in_person+' => '', + 'Class:UserRequest/Attribute:origin/Value:chat' => 'chat', + 'Class:UserRequest/Attribute:origin/Value:chat+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'email', 'Class:UserRequest/Attribute:origin/Value:mail+' => 'email', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'supervision', diff --git a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml index fef4e827b1..7e5f1bbb20 100755 --- a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml +++ b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml @@ -233,6 +233,12 @@ + + in_person + + + chat + mail diff --git a/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php b/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php index 7162ffdb97..d027594412 100644 --- a/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php +++ b/datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php @@ -116,6 +116,10 @@ Dict::Add('EN US', 'English', 'English', array( 'Class:UserRequest/Attribute:urgency/Value:4+' => 'low', 'Class:UserRequest/Attribute:origin' => 'Origin', 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:in_person' => 'in person', + 'Class:UserRequest/Attribute:origin/Value:in_person+' => '', + 'Class:UserRequest/Attribute:origin/Value:chat' => 'chat', + 'Class:UserRequest/Attribute:origin/Value:chat+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'email', 'Class:UserRequest/Attribute:origin/Value:mail+' => 'email', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring', diff --git a/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php b/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php index 63f42c472d..99cfbfcc2c 100644 --- a/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php +++ b/datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php @@ -118,6 +118,10 @@ Dict::Add('FR FR', 'French', 'Français', array( 'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse', 'Class:UserRequest/Attribute:origin' => 'Origine', 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:in_person' => 'en personne', + 'Class:UserRequest/Attribute:origin/Value:in_person+' => '', + 'Class:UserRequest/Attribute:origin/Value:chat' => 'chat', + 'Class:UserRequest/Attribute:origin/Value:chat+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'email', 'Class:UserRequest/Attribute:origin/Value:mail+' => 'email', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'supervision',