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a333bcb0842dfa4d96b4cd7bb55464fea4a11fd7
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Author SHA1 Message Date
Romain Quetiez
a333bcb084 User portal: enable the creation of Incident tickets (ITIL + requires a change in the configuration file -see the readme file) 
SVN:trunk[2959]
 2013-10-28 16:50:13 +00:00
Romain Quetiez
e92d193347 Draft of the readme for 2.0.2 beta 
SVN:trunk[2958]
 2013-10-25 12:06:04 +00:00
Denis Flaven
d5a0808118 Cosmetic style adjustment for the portal... 
SVN:trunk[2957]
 2013-10-25 09:38:13 +00:00
Denis Flaven
864ce74cbc #805 The label of the ticket must be computed at the last minute, just before insertion, for the Mutex to be effective 
SVN:trunk[2956]
 2013-10-24 12:05:16 +00:00
Romain Quetiez
f684cb1745 Compiler: added "constants" 
SVN:trunk[2955]
 2013-10-24 09:49:56 +00:00
Denis Flaven
54769aa2d1 Oops, rollback of the previous (unexpected) commit... 
SVN:trunk[2954]
 2013-10-24 09:28:25 +00:00
Denis Flaven
272a249d14 #805 Use a mutex to turn the insertion of a new ticket into an atomic operation 
SVN:trunk[2953]
 2013-10-24 09:15:41 +00:00
Denis Flaven
02e6658439 #804 tickets' highlighting is now based on the computation performed by the stopwatch, in order to support non 24x7 working hours 
SVN:trunk[2952]
 2013-10-24 08:11:40 +00:00
Romain Quetiez
0c327f2c36 Added a demo mode (config: demo_mode = true). In that mode, logins get read-only (even for admins) 
SVN:trunk[2951]
 2013-10-23 13:36:44 +00:00
Romain Quetiez
dcb5a7208a #800 No need to track that last update has changed each time the ticket gets updated (common to all types of tickets) 
SVN:trunk[2950]
 2013-10-22 14:05:39 +00:00
Denis Flaven
94de069963 Fixed a regression in the computation of default choices. 
SVN:trunk[2949]
 2013-10-22 12:52:45 +00:00
Romain Quetiez
f0c66be7cd #783, #233 and #466 The recent revision (2921 for ticket #783) introduced a significant slow down when performing CSV import (but not only). This new revision does suppress the regression, and even speeds up bulk updates in general. This revision is candidate for retrofit into branch 2.0.1 (along with 2921) 
SVN:trunk[2948]
 2013-10-22 12:46:09 +00:00
Denis Flaven
0b7ed90e18 Fixed a regression introduced by revision [2856]: Avoid breaking pages with tabs when there is no BASE tag at all... 
SVN:trunk[2947]
 2013-10-22 11:49:38 +00:00
Romain Quetiez
20ba6242e7 No time limit for long operations like: Bulk delete, CSV import (interactive) and Bulk modify 
SVN:trunk[2946]
 2013-10-22 08:09:34 +00:00
Erwan Taloc
015919702b Change translation of incident menu in French dictionary 
SVN:trunk[2945]
 2013-10-21 13:15:27 +00:00
Erwan Taloc
ae8ff6b675 Fix Trac #796 
Prevent Support agent to create ticket for obsolete Services and Service sub categories

SVN:trunk[2944]
 2013-10-21 13:06:10 +00:00
Erwan Taloc
0ea6657610 Add VLANs on Subnet and Physical Interfaces 
SVN:trunk[2943]
 2013-10-21 12:35:57 +00:00
Denis Flaven
9d6d93d42f #757 Better UI to manage direct linksets: added the ability to provide the "reverse query" by specifying a '<filter>' tag on AttributeLinkedSet. 
SVN:trunk[2942]
 2013-10-21 12:25:07 +00:00
Denis Flaven
4f845ec98d #780 Dictionary entries for "Check All" and "Uncheck All" 
SVN:trunk[2941]
 2013-10-21 09:08:32 +00:00
Erwan Taloc
f65c84300f Change translation in French dictionary 
SVN:trunk[2940]
 2013-10-21 07:07:19 +00:00
Erwan Taloc
d8b9679346 Change translation in French dictionary 
SVN:trunk[2939]
 2013-10-21 06:59:56 +00:00
Erwan Taloc
e090b866e1 Change translation in Franch dictionnary 
SVN:trunk[2938]
 2013-10-21 06:59:20 +00:00
Erwan Taloc
d30f34afc1 Translate menu entry in French 
SVN:trunk[2937]
 2013-10-21 06:57:51 +00:00
Erwan Taloc
3b7aa49ca3 Translate menu entry in French 
SVN:trunk[2936]
 2013-10-21 06:57:26 +00:00
Erwan Taloc
441bd44f97 Hidde unused attribute end end in the search form 
SVN:trunk[2935]
 2013-10-21 06:46:49 +00:00
Erwan Taloc
7a18730949 Hidde unused attribute end end in the search form 
SVN:trunk[2934]
 2013-10-21 06:46:17 +00:00
Erwan Taloc
0e27be0aca Hidde unused attribute end end in the search form 
SVN:trunk[2933]
 2013-10-21 06:45:37 +00:00
Erwan Taloc
1c16365881 Remove duplicate display of attribute service provider 
SVN:trunk[2932]
 2013-10-21 06:44:53 +00:00
Erwan Taloc
585e06f096 Remove duplicate display of attribute service provider 
SVN:trunk[2931]
 2013-10-21 06:44:24 +00:00
Romain Quetiez
edce93282b #792 Duplicate entries in the parent/child tickets when updating the case log and applying a stimulus (e.g. Close the WO) at the same time. 
SVN:trunk[2930]
 2013-10-18 15:54:54 +00:00
Romain Quetiez
26dca89b19 #780 Auto refresh for the dashboards (+ cosmetics changes for the shortcuts) 
SVN:trunk[2929]
 2013-10-18 14:14:48 +00:00
Denis Flaven
9b58e736ff #787 Added buttons to check/uncheck all options at once in multi selects inside search forms. 
SVN:trunk[2928]
 2013-10-18 09:06:25 +00:00
Denis Flaven
36e6a6106b #757 Better UI to manage direct linksets... on going... 
SVN:trunk[2927]
 2013-10-18 08:26:31 +00:00
Romain Quetiez
bbb31e2b7f #780 Auto refresh for the shortcuts 
SVN:trunk[2926]
 2013-10-17 14:47:05 +00:00
Romain Quetiez
afa3c40c3e Improved the column load optimization which was causing object reloads in various circumstances (impact can be important when loading lists with many lines): 
1) When changing column settings (menu "Configure this list")
2) When a plugin was systematically reading some data (e.g. Highlighting late tickets requires to read tto/trr/status/start_date!)

SVN:trunk[2925]
 2013-10-17 09:46:10 +00:00
Romain Quetiez
401d61aa76 Creation of indexes on several columns (exploited for a few classes when it was obvious) 
SVN:trunk[2924]
 2013-10-16 15:21:20 +00:00
Romain Quetiez
eda203af26 #785 Share the results of a query phrase (preview of the results in the query details page -iif it has NO parameter) 
SVN:trunk[2923]
 2013-10-16 11:45:17 +00:00
Romain Quetiez
3022ba9b1a Fixed regression introduced a few months ago when reworking the dashboard edition (after the release of 2.0.1) 
SVN:trunk[2922]
 2013-10-16 11:43:21 +00:00
Romain Quetiez
440f50259b #783 Added the placeholder $this->xxx_list$ for emailing (names separated by a new line, truncated to 100 items) 
SVN:trunk[2921]
 2013-10-16 10:36:15 +00:00
Romain Quetiez
5d402a5f9d Reviewed the instrumentation to help in tuning the performance (added a message in the admin banner when logging is active) 
SVN:trunk[2920]
 2013-10-16 10:33:30 +00:00
Denis Flaven
2d83f331e2 #771: better display for "edit in place". 
SVN:trunk[2919]
 2013-10-16 09:34:48 +00:00
Denis Flaven
677cc2b19e #795 Issue when using the actual (id) value of an external key as a reconciliation field 
SVN:trunk[2918]
 2013-10-16 08:54:22 +00:00
Romain Quetiez
caa621eb04 Reviewed the instrumentation to help in tuning the performance 
SVN:trunk[2916]
 2013-10-15 16:08:43 +00:00
Denis Flaven
5ea2ac3fef #741 Complete localization of the CSV import confirmation dialog 
SVN:trunk[2915]
 2013-10-15 16:00:51 +00:00
Denis Flaven
09318b81c0 #790 Only report as installed the modules from the previous installation, not all previous installations. 
SVN:trunk[2914]
 2013-10-15 15:17:50 +00:00
Denis Flaven
d5be250640 #754 Prevent UserRequests to have themselves set as Parent Request (and same for Incidents) 
SVN:trunk[2913]
 2013-10-15 13:41:15 +00:00
Denis Flaven
fca3bb2a73 #738 Adding a space at the end of the mailto: URL to make it better recognized by mail clients (namely Outlook) 
SVN:trunk[2911]
 2013-10-15 08:09:15 +00:00
Denis Flaven
bf9cb67226 #791 Protect against single quotes in localized strings... 
SVN:trunk[2909]
 2013-10-14 16:19:03 +00:00
Denis Flaven
e54d6ecc12 #777 mandatory fields that are external keys are now displayed with a star before the arrow: ExtkeyName*->ReconciliationField. In import the old syntax is supported as well. 
SVN:trunk[2908]
 2013-10-14 15:36:49 +00:00
Romain Quetiez
30de6a1e39 Instrumented the code to measure the impact of object reloads 
SVN:trunk[2907]
 2013-10-14 15:19:26 +00:00