Add Dutch dictionary for incident management (#3)

Thanks to @Hipska!
This commit is contained in:
Thomas Casteleyn
2018-09-25 17:29:05 +02:00
committed by Molkobain
parent 1fc261937f
commit f09683949d

View File

@@ -0,0 +1,210 @@
<?php
/**
* Localized data
*
* @copyright Copyright (C) 2018 Combodo SARL
* @license http://opensource.org/licenses/AGPL-3.0
* @author Thomas Casteleyn <info@super-visions.com>
*/
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
'Menu:IncidentManagement' => 'Incident Management',
'Menu:IncidentManagement+' => 'Incident Management',
'Menu:Incident:Overview' => 'Overzicht',
'Menu:Incident:Overview+' => 'Overzicht',
'Menu:NewIncident' => 'Nieuw incident',
'Menu:NewIncident+' => 'Maak een nieuw incident aan',
'Menu:SearchIncidents' => 'Zoek naar incidenten',
'Menu:SearchIncidents+' => 'Naar incidenten zoeken',
'Menu:Incident:Shortcuts' => 'Snelkoppelingen',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidenten toegewezen aan mij',
'Menu:Incident:MyIncidents+' => 'Incidenten toegewezen aan mij (als Agent)',
'Menu:Incident:EscalatedIncidents' => 'Geëscaleerde incidenten',
'Menu:Incident:EscalatedIncidents+' => 'Geëscaleerde incidenten',
'Menu:Incident:OpenIncidents' => 'Alle open incidenten',
'Menu:Incident:OpenIncidents+' => 'Alle open incidenten',
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidenten van de afgelopen 14 dagen (per prioriteit)',
'UI-IncidentManagementOverview-Last-14-days' => 'Incidenten van de afgelopen 14 dagen (per dag)',
'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidenten per status',
'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Open incidenten per agent',
'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Open incidenten per klant',
));
//
// Class: Incident
//
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
'Class:Incident' => 'Incident',
'Class:Incident+' => '',
'Class:Incident/Attribute:status' => 'Status',
'Class:Incident/Attribute:status+' => '',
'Class:Incident/Attribute:status/Value:new' => 'Nieuw',
'Class:Incident/Attribute:status/Value:new+' => '',
'Class:Incident/Attribute:status/Value:escalated_tto' => 'Geëscaleerde TTO',
'Class:Incident/Attribute:status/Value:escalated_tto+' => '',
'Class:Incident/Attribute:status/Value:assigned' => 'Toegewezen',
'Class:Incident/Attribute:status/Value:assigned+' => '',
'Class:Incident/Attribute:status/Value:escalated_ttr' => 'Geëscaleerde TTR',
'Class:Incident/Attribute:status/Value:escalated_ttr+' => '',
'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Wachten op goedkeuring',
'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '',
'Class:Incident/Attribute:status/Value:pending' => 'In afwachting',
'Class:Incident/Attribute:status/Value:pending+' => '',
'Class:Incident/Attribute:status/Value:resolved' => 'Opgelost',
'Class:Incident/Attribute:status/Value:resolved+' => '',
'Class:Incident/Attribute:status/Value:closed' => 'Gesloten',
'Class:Incident/Attribute:status/Value:closed+' => '',
'Class:Incident/Attribute:impact' => 'Impact',
'Class:Incident/Attribute:impact+' => '',
'Class:Incident/Attribute:impact/Value:1' => 'Een afdeling',
'Class:Incident/Attribute:impact/Value:1+' => '',
'Class:Incident/Attribute:impact/Value:2' => 'Een dients',
'Class:Incident/Attribute:impact/Value:2+' => '',
'Class:Incident/Attribute:impact/Value:3' => 'Een persoon',
'Class:Incident/Attribute:impact/Value:3+' => '',
'Class:Incident/Attribute:priority' => 'Prioriteit',
'Class:Incident/Attribute:priority+' => '',
'Class:Incident/Attribute:priority/Value:1' => 'kritisch',
'Class:Incident/Attribute:priority/Value:1+' => 'kritisch',
'Class:Incident/Attribute:priority/Value:2' => 'hoog',
'Class:Incident/Attribute:priority/Value:2+' => 'hoog',
'Class:Incident/Attribute:priority/Value:3' => 'normaal',
'Class:Incident/Attribute:priority/Value:3+' => 'normaal',
'Class:Incident/Attribute:priority/Value:4' => 'laag',
'Class:Incident/Attribute:priority/Value:4+' => 'laag',
'Class:Incident/Attribute:urgency' => 'Urgentie',
'Class:Incident/Attribute:urgency+' => '',
'Class:Incident/Attribute:urgency/Value:1' => 'kritisch',
'Class:Incident/Attribute:urgency/Value:1+' => 'kritisch',
'Class:Incident/Attribute:urgency/Value:2' => 'hoog',
'Class:Incident/Attribute:urgency/Value:2+' => 'hoog',
'Class:Incident/Attribute:urgency/Value:3' => 'normaal',
'Class:Incident/Attribute:urgency/Value:3+' => 'normaal',
'Class:Incident/Attribute:urgency/Value:4' => 'laag',
'Class:Incident/Attribute:urgency/Value:4+' => 'laag',
'Class:Incident/Attribute:origin' => 'Oorsprong',
'Class:Incident/Attribute:origin+' => '',
'Class:Incident/Attribute:origin/Value:mail' => 'mail',
'Class:Incident/Attribute:origin/Value:mail+' => 'mail',
'Class:Incident/Attribute:origin/Value:monitoring' => 'monitoring',
'Class:Incident/Attribute:origin/Value:monitoring+' => 'monitoring',
'Class:Incident/Attribute:origin/Value:phone' => 'telefoon',
'Class:Incident/Attribute:origin/Value:phone+' => 'telefoon',
'Class:Incident/Attribute:origin/Value:portal' => 'portaal',
'Class:Incident/Attribute:origin/Value:portal+' => 'portaal',
'Class:Incident/Attribute:service_id' => 'Dienst',
'Class:Incident/Attribute:service_id+' => '',
'Class:Incident/Attribute:service_name' => 'Dienst naam',
'Class:Incident/Attribute:service_name+' => '',
'Class:Incident/Attribute:servicesubcategory_id' => 'Dienst subcategorie',
'Class:Incident/Attribute:servicesubcategory_id+' => '',
'Class:Incident/Attribute:servicesubcategory_name' => 'Dienst subcategorie naam',
'Class:Incident/Attribute:servicesubcategory_name+' => '',
'Class:Incident/Attribute:escalation_flag' => 'Hot Flag',
'Class:Incident/Attribute:escalation_flag+' => '',
'Class:Incident/Attribute:escalation_flag/Value:no' => 'Nee',
'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Nee',
'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Ja',
'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Ja',
'Class:Incident/Attribute:escalation_reason' => 'Hot reason',
'Class:Incident/Attribute:escalation_reason+' => '',
'Class:Incident/Attribute:assignment_date' => 'Datum toegewezen',
'Class:Incident/Attribute:assignment_date+' => '',
'Class:Incident/Attribute:resolution_date' => 'Datum opgelost',
'Class:Incident/Attribute:resolution_date+' => '',
'Class:Incident/Attribute:last_pending_date' => 'Laatste datum in afwachting',
'Class:Incident/Attribute:last_pending_date+' => 'Laatste datum wanneer het incident status in afwachting had',
'Class:Incident/Attribute:cumulatedpending' => 'Totaal in afwachting',
'Class:Incident/Attribute:cumulatedpending+' => '',
'Class:Incident/Attribute:tto' => 'TTO',
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO gepasseerd',
'Class:Incident/Attribute:sla_tto_passed+' => '',
'Class:Incident/Attribute:sla_tto_over' => 'SLA TTO overschreden',
'Class:Incident/Attribute:sla_tto_over+' => '',
'Class:Incident/Attribute:ttr_escalation_deadline' => 'TTR Deadline',
'Class:Incident/Attribute:ttr_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_ttr_passed' => 'SLA TTR gepasseerd',
'Class:Incident/Attribute:sla_ttr_passed+' => '',
'Class:Incident/Attribute:sla_ttr_over' => 'SLA TTR overschreden',
'Class:Incident/Attribute:sla_ttr_over+' => '',
'Class:Incident/Attribute:time_spent' => 'Oplosings vertraging',
'Class:Incident/Attribute:time_spent+' => '',
'Class:Incident/Attribute:resolution_code' => 'Oplossings code',
'Class:Incident/Attribute:resolution_code+' => '',
'Class:Incident/Attribute:resolution_code/Value:assistance' => 'assistentie',
'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'assistentie',
'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'bug opgelost',
'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'bug opgelost',
'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'hardware gerepareerd',
'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'hardware gerepareerd',
'Class:Incident/Attribute:resolution_code/Value:other' => 'anders',
'Class:Incident/Attribute:resolution_code/Value:other+' => 'anders',
'Class:Incident/Attribute:resolution_code/Value:software patch' => 'software patch',
'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'software patch',
'Class:Incident/Attribute:resolution_code/Value:system update' => 'systeem update',
'Class:Incident/Attribute:resolution_code/Value:system update+' => 'systeem update',
'Class:Incident/Attribute:resolution_code/Value:training' => 'training',
'Class:Incident/Attribute:resolution_code/Value:training+' => 'training',
'Class:Incident/Attribute:solution' => 'Oplossing',
'Class:Incident/Attribute:solution+' => '',
'Class:Incident/Attribute:pending_reason' => 'Reden in afwachting',
'Class:Incident/Attribute:pending_reason+' => 'Reden waarvoor het in afwachting staat',
'Class:Incident/Attribute:parent_incident_id' => 'Hoofdincident',
'Class:Incident/Attribute:parent_incident_id+' => '',
'Class:Incident/Attribute:parent_incident_ref' => 'Hoofdincident nummer',
'Class:Incident/Attribute:parent_incident_ref+' => '',
'Class:Incident/Attribute:parent_change_id' => 'Hoofd change',
'Class:Incident/Attribute:parent_change_id+' => '',
'Class:Incident/Attribute:parent_change_ref' => 'Hoofd change nummer',
'Class:Incident/Attribute:parent_change_ref+' => '',
'Class:Incident/Attribute:related_request_list' => 'Sub verzoeken',
'Class:Incident/Attribute:related_request_list+' => '',
'Class:Incident/Attribute:child_incidents_list' => 'Sub incidenten',
'Class:Incident/Attribute:child_incidents_list+' => 'Alle sub incidenten gerelateerd aan dit incident',
'Class:Incident/Attribute:public_log' => 'Publieke log',
'Class:Incident/Attribute:public_log+' => '',
'Class:Incident/Attribute:user_satisfaction' => 'Klant tevredenheid',
'Class:Incident/Attribute:user_satisfaction+' => '',
'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Erg tevreden',
'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Erg tevreden',
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Tevreden',
'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Tevreden',
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Ontevreden',
'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Ontevreden',
'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Erg ontevreden',
'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Erg ontevreden',
'Class:Incident/Attribute:user_comment' => 'Gebruikersreactie',
'Class:Incident/Attribute:user_comment+' => '',
'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'Hoofdincident referentie',
'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Wijs toe',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Wijs opnieuw to',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_pending' => 'In afwachting',
'Class:Incident/Stimulus:ev_pending+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'Time-out',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_autoresolve' => 'Automatisch oplossen',
'Class:Incident/Stimulus:ev_autoresolve+' => '',
'Class:Incident/Stimulus:ev_autoclose' => 'Automatisch sluiten',
'Class:Incident/Stimulus:ev_autoclose+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Oplossen',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Sluit dit incident',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:Incident/Stimulus:ev_reopen' => 'Heropen',
'Class:Incident/Stimulus:ev_reopen+' => '',
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Kan het incident niet toewijzen als hoofdincident',
'Class:Incident/Method:ResolveChildTickets' => 'ResolveChildTickets',
'Class:Incident/Method:ResolveChildTickets+' => 'Cascade the resolution to child ticket (ev_autoresolve), and align the following characteristics: service, team, agent, resolution info',
'Tickets:Related:OpenIncidents' => 'Open incidenten',
));