New actions consistent wit the updated DB model

SVN:trunk[280]
This commit is contained in:
Denis Flaven
2010-01-18 18:40:45 +00:00
parent 8f12cd39c5
commit d2f3f51daa

View File

@@ -3,6 +3,8 @@
<ActionEmail id="4">
<name>Incident Notification to a Workgroup</name>
<description>This action informs a team that a ticket has been assigned their workgroup</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizTeam AS t JOIN bizWorkgroup AS w ON w.team_id = t.id WHERE w.id=:this-&gt;workgroup_id</to>
@@ -23,6 +25,8 @@
<ActionEmail id="2">
<name>Incident notification to Agent</name>
<description>This action informs an agent that a ticket has been assigned to her/him</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;agent_id</to>
@@ -43,6 +47,8 @@
<ActionEmail id="3">
<name>Incident Notification to caller</name>
<description>This action is used to inform the caller</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;caller_id</to>