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N°6381 - Add capital letter on enum values so rank by label works
This commit is contained in:
vdumas
@@ -6,13 +6,13 @@
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Dict::Add('EN US', 'English', 'English', array(
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'Menu:RequestManagement' => 'Helpdesk',
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'Menu:RequestManagement+' => 'Helpdesk',
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'Menu:RequestManagement+' => '',
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'Menu:RequestManagementProvider' => 'Helpdesk provider',
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'Menu:RequestManagementProvider+' => 'Helpdesk provider',
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'Menu:RequestManagementProvider+' => '',
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'Menu:UserRequest:Provider' => 'Open requests transfered to provider',
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'Menu:UserRequest:Provider+' => 'Open requests transfered to provider',
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'Menu:UserRequest:Provider+' => '',
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'Menu:UserRequest:Overview' => 'Overview',
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'Menu:UserRequest:Overview+' => 'Overview',
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'Menu:UserRequest:Overview+' => '',
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'Menu:NewUserRequest' => 'New user request',
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'Menu:NewUserRequest+' => 'Create a new user request ticket',
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'Menu:SearchUserRequests' => 'Search for user requests',
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@@ -22,11 +22,11 @@ Dict::Add('EN US', 'English', 'English', array(
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'Menu:UserRequest:MyRequests' => 'Requests assigned to me',
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'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)',
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'Menu:UserRequest:MySupportRequests' => "My support calls",
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'Menu:UserRequest:MySupportRequests+' => "My support calls",
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'Menu:UserRequest:MySupportRequests+' => "",
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'Menu:UserRequest:EscalatedRequests' => 'Hot requests',
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'Menu:UserRequest:EscalatedRequests+' => 'Hot requests',
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'Menu:UserRequest:EscalatedRequests+' => '',
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'Menu:UserRequest:OpenRequests' => 'All open requests',
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'Menu:UserRequest:OpenRequests+' => 'All open requests',
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'Menu:UserRequest:OpenRequests+' => '',
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'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me',
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'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)',
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'UI-RequestManagementOverview-Last-14-days' => 'Requests of the last 14 days (per day)',
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@@ -84,11 +84,11 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:request_type' => 'Request Type',
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'Class:UserRequest/Attribute:request_type+' => '',
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'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
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'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident',
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'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
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'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request',
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'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request',
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'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
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'Class:UserRequest/Attribute:impact' => 'Impact',
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'Class:UserRequest/Attribute:impact+' => '',
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'Class:UserRequest/Attribute:impact+' => 'Impact is the severity of the fault, how many end users are affected',
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'Class:UserRequest/Attribute:impact/Value:1' => 'A department',
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'Class:UserRequest/Attribute:impact/Value:1+' => '',
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'Class:UserRequest/Attribute:impact/Value:2' => 'A service',
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@@ -96,39 +96,39 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:impact/Value:3' => 'A person',
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'Class:UserRequest/Attribute:impact/Value:3+' => '',
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'Class:UserRequest/Attribute:priority' => 'Priority',
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'Class:UserRequest/Attribute:priority+' => '',
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'Class:UserRequest/Attribute:priority/Value:1' => 'critical',
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'Class:UserRequest/Attribute:priority/Value:1+' => 'critical',
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'Class:UserRequest/Attribute:priority/Value:2' => 'high',
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'Class:UserRequest/Attribute:priority/Value:2+' => 'high',
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'Class:UserRequest/Attribute:priority/Value:3' => 'medium',
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'Class:UserRequest/Attribute:priority/Value:3+' => 'medium',
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'Class:UserRequest/Attribute:priority/Value:4' => 'low',
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'Class:UserRequest/Attribute:priority/Value:4+' => 'low',
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'Class:UserRequest/Attribute:priority+' => 'Order in which tickets need to be handled',
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'Class:UserRequest/Attribute:priority/Value:1' => 'Critical',
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'Class:UserRequest/Attribute:priority/Value:1+' => 'Highest priority',
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'Class:UserRequest/Attribute:priority/Value:2' => 'High',
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'Class:UserRequest/Attribute:priority/Value:2+' => '',
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'Class:UserRequest/Attribute:priority/Value:3' => 'Medium',
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'Class:UserRequest/Attribute:priority/Value:3+' => '',
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'Class:UserRequest/Attribute:priority/Value:4' => 'Low',
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'Class:UserRequest/Attribute:priority/Value:4+' => 'Lowest priority',
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'Class:UserRequest/Attribute:urgency' => 'Urgency',
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'Class:UserRequest/Attribute:urgency+' => '',
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'Class:UserRequest/Attribute:urgency/Value:1' => 'critical',
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'Class:UserRequest/Attribute:urgency/Value:1+' => 'critical',
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'Class:UserRequest/Attribute:urgency/Value:2' => 'high',
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'Class:UserRequest/Attribute:urgency/Value:2+' => 'high',
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'Class:UserRequest/Attribute:urgency/Value:3' => 'medium',
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'Class:UserRequest/Attribute:urgency/Value:3+' => 'medium',
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'Class:UserRequest/Attribute:urgency/Value:4' => 'low',
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'Class:UserRequest/Attribute:urgency/Value:4+' => 'low',
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'Class:UserRequest/Attribute:urgency+' => 'How quickly the fault needs to be resolved',
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'Class:UserRequest/Attribute:urgency/Value:1' => 'Critical',
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'Class:UserRequest/Attribute:urgency/Value:1+' => 'Most urgent',
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'Class:UserRequest/Attribute:urgency/Value:2' => 'High',
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'Class:UserRequest/Attribute:urgency/Value:2+' => '',
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'Class:UserRequest/Attribute:urgency/Value:3' => 'Medium',
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'Class:UserRequest/Attribute:urgency/Value:3+' => '',
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'Class:UserRequest/Attribute:urgency/Value:4' => 'Low',
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'Class:UserRequest/Attribute:urgency/Value:4+' => 'Lowest urgency level',
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'Class:UserRequest/Attribute:origin' => 'Origin',
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'Class:UserRequest/Attribute:origin+' => '',
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'Class:UserRequest/Attribute:origin/Value:in_person' => 'in-person',
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'Class:UserRequest/Attribute:origin/Value:in_person+' => '',
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'Class:UserRequest/Attribute:origin/Value:chat' => 'chat',
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'Class:UserRequest/Attribute:origin/Value:chat+' => '',
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'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
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'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
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'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring',
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'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'monitoring',
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'Class:UserRequest/Attribute:origin/Value:phone' => 'phone',
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'Class:UserRequest/Attribute:origin/Value:phone+' => 'phone',
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'Class:UserRequest/Attribute:origin/Value:portal' => 'portal',
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'Class:UserRequest/Attribute:origin/Value:portal+' => 'portal',
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'Class:UserRequest/Attribute:origin+' => 'What\'s the trigger of this request ticket creation',
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'Class:UserRequest/Attribute:origin/Value:in_person' => 'In-person',
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'Class:UserRequest/Attribute:origin/Value:in_person+' => 'Request created following a face-to-face discussion',
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'Class:UserRequest/Attribute:origin/Value:chat' => 'Chat',
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'Class:UserRequest/Attribute:origin/Value:chat+' => 'Request created following a chat discussion',
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'Class:UserRequest/Attribute:origin/Value:mail' => 'Email',
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'Class:UserRequest/Attribute:origin/Value:mail+' => 'Request created on an email reception',
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'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
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'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Request created on a monitoring alert',
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'Class:UserRequest/Attribute:origin/Value:phone' => 'Phone',
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'Class:UserRequest/Attribute:origin/Value:phone+' => 'Request created following a phone call',
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'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
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'Class:UserRequest/Attribute:origin/Value:portal+' => 'Request created on the user portal',
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'Class:UserRequest/Attribute:approver_id' => 'Approver',
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'Class:UserRequest/Attribute:approver_id+' => '',
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'Class:UserRequest/Attribute:approver_email' => 'Approver Email',
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@@ -144,9 +144,9 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:escalation_flag' => 'Hot Flag',
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'Class:UserRequest/Attribute:escalation_flag+' => '',
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'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No',
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'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No',
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'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
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'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Yes',
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'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Yes',
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'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
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'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason',
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'Class:UserRequest/Attribute:escalation_reason+' => '',
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'Class:UserRequest/Attribute:assignment_date' => 'Assignment date',
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@@ -158,9 +158,9 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:cumulatedpending' => 'cumulated pending',
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'Class:UserRequest/Attribute:cumulatedpending+' => '',
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'Class:UserRequest/Attribute:tto' => 'TTO',
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'Class:UserRequest/Attribute:tto+' => '',
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'Class:UserRequest/Attribute:tto+' => 'Time To Own',
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'Class:UserRequest/Attribute:ttr' => 'TTR',
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'Class:UserRequest/Attribute:ttr+' => '',
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'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve',
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'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
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'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
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'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed',
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@@ -176,21 +176,21 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:time_spent' => 'Resolution delay',
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'Class:UserRequest/Attribute:time_spent+' => '',
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'Class:UserRequest/Attribute:resolution_code' => 'Resolution code',
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'Class:UserRequest/Attribute:resolution_code+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug fixed',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug fixed',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'hardware repair',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'hardware repair',
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'Class:UserRequest/Attribute:resolution_code/Value:other' => 'other',
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'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'other',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'software patch',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'software patch',
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'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'system update',
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'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'system update',
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'Class:UserRequest/Attribute:resolution_code/Value:training' => 'training',
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'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'training',
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'Class:UserRequest/Attribute:resolution_code+' => 'What was done to resolve the request?',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistance',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug fixed',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware repair',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Other',
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'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software patch',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System update',
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'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Training',
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'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
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'Class:UserRequest/Attribute:solution' => 'Solution',
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'Class:UserRequest/Attribute:solution+' => '',
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'Class:UserRequest/Attribute:pending_reason' => 'Pending reason',
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@@ -214,13 +214,13 @@ Dict::Add('EN US', 'English', 'English', array(
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'Class:UserRequest/Attribute:user_satisfaction' => 'User satisfaction',
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'Class:UserRequest/Attribute:user_satisfaction+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Very satisfied',
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'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Very satisfied',
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'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Fairly satisfied',
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'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Fairly satisfied',
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'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Rather dissatified',
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'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Rather dissatified',
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'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Very dissatified',
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'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Very dissatified',
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'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
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'Class:UserRequest/Attribute:user_comment' => 'User comment',
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'Class:UserRequest/Attribute:user_comment+' => '',
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'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
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@@ -10,9 +10,9 @@ Dict::Add('FR FR', 'French', 'Français', array(
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'Menu:RequestManagement' => 'Gestion des demandes',
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'Menu:RequestManagement+' => 'Gestion des demandes utilisateurs',
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'Menu:RequestManagementProvider' => 'Gestion des demandes fournisseurs',
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'Menu:RequestManagementProvider+' => 'Gestion des demandes fournisseurs',
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'Menu:RequestManagementProvider+' => '',
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'Menu:UserRequest:Provider' => 'Demandes transférées à un fournisseur',
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'Menu:UserRequest:Provider+' => 'Demandes transférées à un fournisseur',
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'Menu:UserRequest:Provider+' => '',
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'Menu:UserRequest:Overview' => 'Vue d\'ensemble',
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'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateurs',
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'Menu:NewUserRequest' => 'Nouvelle demande utilisateur',
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@@ -22,7 +22,7 @@ Dict::Add('FR FR', 'French', 'Français', array(
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'Menu:UserRequest:Shortcuts' => 'Raccourcis',
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'Menu:UserRequest:Shortcuts+' => '',
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'Menu:UserRequest:MyRequests' => 'Demandes utilisateurs qui me sont assignées',
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'Menu:UserRequest:MyRequests+' => 'Demandes utilisateurs qui me sont assignées',
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'Menu:UserRequest:MyRequests+' => '',
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'Menu:UserRequest:MySupportRequests' => 'Mes appels Support',
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'Menu:UserRequest:MySupportRequests+' => 'Les appels que j\'ai passés',
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'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade',
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@@ -39,7 +39,7 @@ Dict::Add('FR FR', 'French', 'Français', array(
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'Class:UserRequest:KnownErrorList' => 'Erreurs connues',
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'Class:UserRequest:KnownErrorList+' => 'Erreurs connues liées à des éléments de configuration impactés par ce ticket',
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'Menu:UserRequest:MyWorkOrders' => 'Tâches qui me sont assignées',
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'Menu:UserRequest:MyWorkOrders+' => 'Tâches qui me sont assignées',
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'Menu:UserRequest:MyWorkOrders+' => '',
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'Class:Problem:KnownProblemList' => 'Problèmes connus',
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'Tickets:Related:OpenIncidents' => 'Incidents en cours',
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));
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@@ -90,7 +90,7 @@ Dict::Add('FR FR', 'French', 'Français', array(
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'Class:UserRequest/Attribute:request_type/Value:service_request' => 'demande de service',
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'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Demander la mise en place d\'une nouvelle fonctionalité',
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'Class:UserRequest/Attribute:impact' => 'Impact',
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'Class:UserRequest/Attribute:impact+' => '',
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'Class:UserRequest/Attribute:impact+' => 'Impact indique la séverité de la demande, souvent estimé par le nombre de personnes impactées',
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'Class:UserRequest/Attribute:impact/Value:1' => 'Un département',
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'Class:UserRequest/Attribute:impact/Value:1+' => '',
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'Class:UserRequest/Attribute:impact/Value:2' => 'Un service',
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@@ -98,39 +98,39 @@ Dict::Add('FR FR', 'French', 'Français', array(
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'Class:UserRequest/Attribute:impact/Value:3' => 'Une personne',
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'Class:UserRequest/Attribute:impact/Value:3+' => '',
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'Class:UserRequest/Attribute:priority' => 'Priorité',
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'Class:UserRequest/Attribute:priority+' => '',
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'Class:UserRequest/Attribute:priority/Value:1' => 'critique',
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'Class:UserRequest/Attribute:priority/Value:1+' => 'critique',
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'Class:UserRequest/Attribute:priority/Value:2' => 'haute',
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'Class:UserRequest/Attribute:priority/Value:2+' => 'haute',
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'Class:UserRequest/Attribute:priority/Value:3' => 'moyenne',
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'Class:UserRequest/Attribute:priority/Value:3+' => 'moyenne',
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'Class:UserRequest/Attribute:priority/Value:4' => 'basse',
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'Class:UserRequest/Attribute:priority/Value:4+' => 'basse',
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'Class:UserRequest/Attribute:priority+' => 'Ordre dans lequel les demandes doivent être traitées',
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'Class:UserRequest/Attribute:priority/Value:1' => 'Critique',
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'Class:UserRequest/Attribute:priority/Value:1+' => 'Priorité la plus haute',
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'Class:UserRequest/Attribute:priority/Value:2' => 'Haute',
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'Class:UserRequest/Attribute:priority/Value:2+' => '',
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'Class:UserRequest/Attribute:priority/Value:3' => 'Moyenne',
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'Class:UserRequest/Attribute:priority/Value:3+' => '',
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'Class:UserRequest/Attribute:priority/Value:4' => 'Basse',
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'Class:UserRequest/Attribute:priority/Value:4+' => 'Priorité la plus basse',
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'Class:UserRequest/Attribute:urgency' => 'Urgence',
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'Class:UserRequest/Attribute:urgency+' => '',
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'Class:UserRequest/Attribute:urgency/Value:1' => 'critique',
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'Class:UserRequest/Attribute:urgency/Value:1+' => 'critique',
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'Class:UserRequest/Attribute:urgency/Value:2' => 'haute',
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'Class:UserRequest/Attribute:urgency/Value:2+' => 'haute',
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'Class:UserRequest/Attribute:urgency/Value:3' => 'moyenne',
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'Class:UserRequest/Attribute:urgency/Value:3+' => 'moyenne',
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'Class:UserRequest/Attribute:urgency/Value:4' => 'basse',
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'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse',
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'Class:UserRequest/Attribute:urgency+' => 'Avec quelle célérité la demande doit être traitée',
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'Class:UserRequest/Attribute:urgency/Value:1' => 'Critique',
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'Class:UserRequest/Attribute:urgency/Value:1+' => '',
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'Class:UserRequest/Attribute:urgency/Value:2' => 'Haute',
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'Class:UserRequest/Attribute:urgency/Value:2+' => '',
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'Class:UserRequest/Attribute:urgency/Value:3' => 'Moyenne',
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'Class:UserRequest/Attribute:urgency/Value:3+' => '',
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'Class:UserRequest/Attribute:urgency/Value:4' => 'Basse',
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'Class:UserRequest/Attribute:urgency/Value:4+' => '',
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'Class:UserRequest/Attribute:origin' => 'Origine',
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'Class:UserRequest/Attribute:origin+' => '',
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'Class:UserRequest/Attribute:origin/Value:in_person' => 'en personne',
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'Class:UserRequest/Attribute:origin/Value:in_person+' => '',
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'Class:UserRequest/Attribute:origin/Value:chat' => 'chat',
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'Class:UserRequest/Attribute:origin/Value:chat+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'téléphone',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'téléphone',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'portail',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'portail',
|
||||
'Class:UserRequest/Attribute:origin+' => 'Canal par lequel la demande est arrivée',
|
||||
'Class:UserRequest/Attribute:origin/Value:in_person' => 'En personne',
|
||||
'Class:UserRequest/Attribute:origin/Value:in_person+' => 'Demande créée suite à une discussion en face à face',
|
||||
'Class:UserRequest/Attribute:origin/Value:chat' => 'Chat',
|
||||
'Class:UserRequest/Attribute:origin/Value:chat+' => 'Demande créée suite à une discussion sur un chat',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Email',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'Demande créée suite à la réception d\'un email',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Demande créée suite à une alerte d\'un systéme de supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Téléphone',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Demande créée suite à un appel téléphonique',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portail',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Demande créée via un portail utilisateur',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Approbateur',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Email Approbateur',
|
||||
@@ -146,9 +146,9 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Ticket à surveiller',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Non',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Non',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Oui',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Oui',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Raison de surveillance',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Date d\'assignation',
|
||||
@@ -160,9 +160,9 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest/Attribute:cumulatedpending' => 'Temps cumulé de suspension',
|
||||
'Class:UserRequest/Attribute:cumulatedpending+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:tto+' => 'Delai garanti d\'assignation',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:ttr+' => 'Délai garanti de résolution',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Echéance TTO',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dépassé ?',
|
||||
@@ -178,21 +178,21 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Délai de résolution',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Code de résolution',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Résolution de bog',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Résolution de bog',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => 'Qu\'est-ce qui a été fait pour résoudre la demande ?',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Résolution de bug',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Réparation matériel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Réparation matériel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'autre',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'autre',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'patch logiciel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'patch logiciel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'mise à jour système',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'mise à jour système',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'formation',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'formation',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Autre',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Patch logiciel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Mise à jour système',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Formation',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solution',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Raison de suspension',
|
||||
@@ -216,13 +216,13 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfaction client',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Très satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Très satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Plutôt satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Plutôt satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Plutôt mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Plutôt mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Très mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Très mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Commentaire client',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'nom usuel requête parente',
|
||||
@@ -251,12 +251,12 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Attendre une approbation',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'La Requête parente ne peut pas être assignée à elle même',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'La demande parente ne peut pas être assignée à elle même',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Détail de la requête',
|
||||
'Portal:TitleDetailsFor_Request' => 'Détail de la demande',
|
||||
'Portal:ButtonUpdate' => 'Mettre à jour',
|
||||
'Portal:ButtonClose' => 'Fermer',
|
||||
'Portal:ButtonReopen' => 'Re-ouvrir',
|
||||
@@ -265,11 +265,11 @@ Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Sélectionnez un élément de service pour %1$s',
|
||||
'Portal:ListServices' => 'Liste des services',
|
||||
'Portal:TitleDetailsFor_Service' => 'Détail d\'un service',
|
||||
'Portal:Button:CreateRequestFromService' => 'Créer une requête pour ce service',
|
||||
'Portal:ListOpenRequests' => 'Requêtes ouverts',
|
||||
'Portal:Button:CreateRequestFromService' => 'Créer une demande pour ce service',
|
||||
'Portal:ListOpenRequests' => 'Demandes en cours',
|
||||
'Portal:UserRequest:MoreInfo' => 'Informations complémentaires',
|
||||
'Portal:Details-Service-Element' => 'Eléments de service',
|
||||
'Portal:NoClosedTicket' => 'Pas de requête fermée',
|
||||
'Portal:NoClosedTicket' => 'Pas de demande fermée',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Problèmes en cours',
|
||||
'Portal:ShowProblem' => 'Problèmes',
|
||||
|
||||
Reference in New Issue
Block a user