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https://github.com/Combodo/iTop.git
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Cleaned up the old data model directory (no reference to the default template)
SVN:trunk[602]
This commit is contained in:
Romain Quetiez
@@ -300,7 +300,7 @@ class URP_Dimensions extends UserRightsBaseClass
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"db_table" => "priv_urp_dimensions",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -454,7 +454,7 @@ class URP_ProfileProjection extends UserRightsBaseClass
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"db_table" => "priv_urp_profileprojection",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -526,7 +526,7 @@ class URP_ClassProjection extends UserRightsBaseClass
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"db_table" => "priv_urp_classprojection",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -601,7 +601,7 @@ class URP_ActionGrant extends UserRightsBaseClass
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"db_table" => "priv_urp_grant_actions",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -638,7 +638,7 @@ class URP_StimulusGrant extends UserRightsBaseClass
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"db_table" => "priv_urp_grant_stimulus",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -675,7 +675,7 @@ class URP_AttributeGrant extends UserRightsBaseClass
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"db_table" => "priv_urp_grant_attributes",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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@@ -42,7 +42,7 @@ class AuditRule extends cmdbAbstractObject
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"db_table" => "priv_auditrule",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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@@ -43,7 +43,7 @@ class InputOutputTask extends cmdbAbstractObject
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"db_table" => "priv_iotask",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/default.html",
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"display_template" => "",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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@@ -1,290 +0,0 @@
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<?php
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// Copyright (C) 2010 Combodo SARL
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//
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// This program is free software; you can redistribute it and/or modify
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// it under the terms of the GNU General Public License as published by
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// the Free Software Foundation; version 3 of the License.
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//
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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//
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// You should have received a copy of the GNU General Public License
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// along with this program; if not, write to the Free Software
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// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
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/**
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* Persistent classes for change management
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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*/
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////////////////////////////////////////////////////////////////////////////////////
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/**
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* A Change Ticket
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*/
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////////////////////////////////////////////////////////////////////////////////////
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class bizChangeTicket extends cmdbAbstractObject
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{
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public static function Init()
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{
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$aParams = array
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(
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"category" => "bizmodel,searchable",
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"key_type" => "autoincrement",
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"name_attcode" => "name",
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"state_attcode" => "ticket_status",
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"reconc_keys" => array("title"),
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"db_table" => "change_ticket",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "../business/templates/change.html",
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);
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MetaModel::Init_Params($aParams);
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//MetaModel::Init_InheritAttributes();
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MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("title", array("allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("type", array("allowed_values"=>new ValueSetEnum("Routine, Normal, Emergency"), "sql"=>"type", "default_value"=>"Routine", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("domain", array("allowed_values"=>new ValueSetEnum("Network,Server,Desktop,Application"), "sql"=>"domain", "default_value"=>"Desktop", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("reason", array("allowed_values"=>null, "sql"=>"reason", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("requestor_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p WHERE p.org_id = :this->org_id'), "sql"=>"requestor_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("requestor_mail", array("allowed_values"=>null, "extkey_attcode"=> 'requestor_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeEnum("ticket_status", array("allowed_values"=>new ValueSetEnum("New, Validated,Rejected,Assigned,PlannedScheduled,Approved,NotApproved,Implemented,Monitored, Closed"), "sql"=>"change_status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
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// SetPossibleValues("status",array("Open","Monitored","Closed"));
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MetaModel::Init_AddAttribute(new AttributeDateTIme("creation_date", array("allowed_values"=>null, "sql"=>"creation_date", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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// d<>finir une date de d<>faut <20> maintenant, alias creation ou modification du ticket
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MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("start_date", array("allowed_values"=>null, "sql"=>"start_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"end_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("close_date", array("allowed_values"=>null, "sql"=>"closed_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'workgroup_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('workgroup_id'))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisorgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"supervisorgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("supervisorgroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'supervisorgroup_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->supervisorgroup_id'), "sql"=>"supervisor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('supervisorgroup_id'))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_mail", array("allowed_values"=>null, "extkey_attcode"=> 'supervisor_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("managergroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"managergroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("managergroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'managergroup_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->managergroup_id'), "sql"=>"manager_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('managergroup_id'))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("manager_mail", array("allowed_values"=>null, "extkey_attcode"=> 'manager_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeEnum("outage", array("allowed_values"=>new ValueSetEnum("Yes,No"), "sql"=>"outage", "default_value"=>"No", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeText("change_request", array("allowed_values"=>null, "sql"=>"change_req", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeText("change_log", array("allowed_values"=>null, "sql"=>"change_log", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeText("fallback", array("allowed_values"=>null, "sql"=>"fallback", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeInteger("assignment_count", array("allowed_values"=>null, "sql"=>"assignment_count", "default_value"=>0, "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("impacted_infra_manual", array("linked_class"=>"lnkInfraChangeTicket", "ext_key_to_me"=>"ticket_id", "ext_key_to_remote"=>"infra_id", "allowed_values"=>null, "count_min"=>1, "count_max"=>0, "depends_on"=>array())));
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// doit-on aussi ajouter un filtre sur les extfields li<6C> <20> une extkey ? ici le name de l'agent?
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// Display lists
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MetaModel::Init_SetZListItems('details', array('name','title', 'org_id','type','domain','requestor_id','change_request','ticket_status', 'outage','impact', 'last_update', 'start_date','end_date', 'assignment_count', 'workgroup_id','agent_id','supervisorgroup_id','supervisor_id','managergroup_id','manager_id','change_log','fallback')); // Attributes to be displayed for a list
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MetaModel::Init_SetZListItems('list', array('name', 'title', 'org_id', 'ticket_status','outage','start_date','type')); // Attributes to be displayed for a list
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// Search criteria
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MetaModel::Init_SetZListItems('standard_search', array('name', 'title', 'org_id', 'ticket_status','type', 'outage','requestor_id','workgroup_id','agent_id')); // Criteria of the std search form
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MetaModel::Init_SetZListItems('advanced_search', array('name', 'title', 'org_id', 'ticket_status','type', 'outage','workgroup_id','agent_id')); // Criteria of the advanced search form
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// State machine
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MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_MANDATORY, 'title' => OPT_ATT_MANDATORY, 'reason' => OPT_ATT_MANDATORY, 'impacted_infra_manual' => OPT_ATT_MANDATORY,
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'assignment_count' => OPT_ATT_HIDDEN, 'end_date' => OPT_ATT_HIDDEN, 'workgroup_id' => OPT_ATT_HIDDEN, 'supervisorgroup_id' => OPT_ATT_HIDDEN, 'managergroup_id' => OPT_ATT_HIDDEN, 'supervisor_id' => OPT_ATT_HIDDEN, 'manager_id' => OPT_ATT_HIDDEN, 'agent_id' => OPT_ATT_HIDDEN )));
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MetaModel::Init_DefineState("Validated", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY, 'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY, 'impacted_infra_manual' => OPT_ATT_MANDATORY,
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'assignment_count' => OPT_ATT_HIDDEN, 'end_date' => OPT_ATT_HIDDEN, 'workgroup_id' => OPT_ATT_MUSTCHANGE, 'supervisorgroup_id' => OPT_ATT_MUSTCHANGE, 'managergroup_id' => OPT_ATT_MUSTCHANGE, 'supervisor_id' => OPT_ATT_HIDDEN, 'manager_id' => OPT_ATT_HIDDEN, 'agent_id' => OPT_ATT_HIDDEN)));
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MetaModel::Init_DefineState("Rejected", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN, 'end_date' => OPT_ATT_HIDDEN)));
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MetaModel::Init_DefineState("Assigned", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY, 'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY, 'impacted_infra_manual' => OPT_ATT_MANDATORY,
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'assignment_count' => OPT_ATT_HIDDEN, 'end_date' => OPT_ATT_HIDDEN, 'workgroup_id' => OPT_ATT_MANDATORY, 'supervisorgroup_id' => OPT_ATT_MANDATORY, 'managergroup_id' => OPT_ATT_MANDATORY, 'supervisor_id' => OPT_ATT_MUSTCHANGE, 'manager_id' => OPT_ATT_MUSTCHANGE, 'agent_id' => OPT_ATT_MUSTCHANGE)));
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MetaModel::Init_DefineState("PlannedScheduled", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_MANDATORY, 'end_date' => OPT_ATT_MANDATORY, 'impact' => OPT_ATT_MANDATORY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_MANDATORY, 'manager_id' => OPT_ATT_MANDATORY, 'agent_id' => OPT_ATT_MANDATORY, 'change_log' => OPT_ATT_MANDATORY,'fallback' => OPT_ATT_MANDATORY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
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MetaModel::Init_DefineState("Approved", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'outage' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_MANDATORY, 'impact' => OPT_ATT_READONLY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_READONLY, 'manager_id' => OPT_ATT_READONLY, 'agent_id' => OPT_ATT_MANDATORY, 'change_log' => OPT_ATT_MANDATORY,'fallback' => OPT_ATT_MANDATORY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
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MetaModel::Init_DefineState("NotApproved", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'outage' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_MANDATORY, 'impact' => OPT_ATT_READONLY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_READONLY, 'manager_id' => OPT_ATT_READONLY, 'agent_id' => OPT_ATT_MANDATORY, 'change_log' => OPT_ATT_MANDATORY,'fallback' => OPT_ATT_MANDATORY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
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MetaModel::Init_DefineState("Implemented", array("attribute_inherit"=>null,
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"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_READONLY,'outage' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_MANDATORY, 'impact' => OPT_ATT_READONLY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_READONLY, 'manager_id' => OPT_ATT_READONLY, 'agent_id' => OPT_ATT_MANDATORY, 'change_log' => OPT_ATT_MANDATORY,'fallback' => OPT_ATT_MANDATORY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
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MetaModel::Init_DefineState("Monitored", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY, 'org_id' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_READONLY, 'impact' => OPT_ATT_READONLY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_READONLY, 'manager_id' => OPT_ATT_READONLY, 'agent_id' => OPT_ATT_READONLY, 'change_log' => OPT_ATT_READONLY,'fallback' => OPT_ATT_READONLY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
|
||||
MetaModel::Init_DefineState("Closed", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY,'outage' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY,'assignment_count' => OPT_ATT_HIDDEN,'start_date' => OPT_ATT_READONLY,'end_date' => OPT_ATT_READONLY,'last_update' => OPT_ATT_READONLY,'close_date' => OPT_ATT_READONLY, 'impact' => OPT_ATT_READONLY, 'workgroup_id' => OPT_ATT_READONLY,'supervisorgroup_id' => OPT_ATT_READONLY, 'managergroup_id' => OPT_ATT_READONLY, 'supervisor_id' => OPT_ATT_READONLY, 'manager_id' => OPT_ATT_READONLY, 'agent_id' => OPT_ATT_READONLY, 'change_log' => OPT_ATT_READONLY,'fallback' => OPT_ATT_READONLY,'title' => OPT_ATT_READONLY, 'reason' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY,'requestor_id' => OPT_ATT_READONLY,'domain' => OPT_ATT_READONLY,'change_request' => OPT_ATT_READONLY,'creation_date' => OPT_ATT_READONLY)));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_validate", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reject", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reopen", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_plan", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_approve", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_replan", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_notapprove", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_monitor", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_finish", array()));
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_validate", array("target_state"=>"Validated", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("New", "ev_reject", array("target_state"=>"Rejected", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Rejected", "ev_reopen", array("target_state"=>"New", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Validated", "ev_assign", array("target_state"=>"Assigned", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Assigned", "ev_plan", array("target_state"=>"PlannedScheduled", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
|
||||
MetaModel::Init_DefineTransition("PlannedScheduled", "ev_approve", array("target_state"=>"Approved", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("PlannedScheduled", "ev_notapprove", array("target_state"=>"NotApproved", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("NotApproved", "ev_replan", array("target_state"=>"PlannedScheduled", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Approved", "ev_implement", array("target_state"=>"Implemented", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Implemented", "ev_monitor", array("target_state"=>"Monitored", "actions"=>array('SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Implemented", "ev_finish", array("target_state"=>"Closed", "actions"=>array('SetClosureDate','SetLastUpDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Monitored", "ev_finish", array("target_state"=>"Closed", "actions"=>array('SetClosureDate','SetLastUpDate'), "user_restriction"=>null));
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('org_id', $oGenerator->GetOrganizationId());
|
||||
$this->Set('title', $oGenerator->GenerateString("enum(Site,Server,Line)| |enum(is down,is flip-flopping,is not responding)"));
|
||||
$this->Set('agent_id', $oGenerator->GenerateKey("bizPerson", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_status', $oGenerator->GenerateString("enum(Open,Closed,Closed,Monitored)"));
|
||||
$this->Set('start_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('last_update', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('end_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
}
|
||||
|
||||
|
||||
|
||||
// State machine actions
|
||||
public function IncrementAssignmentCount($sStimulusCode)
|
||||
{
|
||||
$this->Set('assignment_count', $this->Get('assignment_count') + 1);
|
||||
return true;
|
||||
}
|
||||
|
||||
public function SetClosureDate($sStimulusCode)
|
||||
{
|
||||
$this->Set('end_date', time());
|
||||
return true;
|
||||
}
|
||||
public function SetLastUpDate($sStimulusCode)
|
||||
{
|
||||
$this->Set('last_update', time());
|
||||
return true;
|
||||
}
|
||||
|
||||
public function ComputeValues()
|
||||
{
|
||||
$iKey = $this->GetKey();
|
||||
if ($iKey < 0)
|
||||
{
|
||||
// Object not yet in the Database
|
||||
$iKey = MetaModel::GetNextKey(get_class($this));
|
||||
}
|
||||
$sName = sprintf('C-%06d', $iKey);
|
||||
$this->Set('name', $sName);
|
||||
}
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Change Ticket
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkInfraChangeTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "impact", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("impact"), // ????
|
||||
"db_table" => "infra_changeticket",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizChangeTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('infra_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('infra_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('infra_id', 'ticket_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('infra_id', 'ticket_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('infra_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
}
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any contact and a Contract
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkContactChange extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "role", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("role"), // ????
|
||||
"db_table" => "contact_change",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contact_id", array("targetclass"=>"bizContact", "jointype"=> '', "allowed_values"=>null, "sql"=>"contact_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contact_mail", array("allowed_values"=>null, "extkey_attcode"=> 'contact_id', "target_attcode"=>"email")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("change_id", array("targetclass"=>"bizChangeTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"change_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("change_number", array("allowed_values"=>null, "extkey_attcode"=> 'change_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("role", array("allowed_values"=>null, "sql"=>"role", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('change_id', 'contact_id', 'role')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('change_id', 'contact_id', 'role')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('change_id', 'contact_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('change_id', 'contact_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('contract_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('contact_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('role', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
?>
|
||||
@@ -1,155 +0,0 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Persistent classes for problem management
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* Description of known error
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizKnownError extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("org_id", "name"), // inherited attributes
|
||||
"db_table" => "known_error",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/knownError.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"cust_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("cust_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeText("symptom", array("allowed_values"=>null, "sql"=>"symptom", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("root_cause", array("allowed_values"=>null, "sql"=>"rootcause", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("workaround", array("allowed_values"=>null, "sql"=>"workaround", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("solution", array("allowed_values"=>null, "sql"=>"solution", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeString("error_code", array("allowed_values"=>null, "sql"=>"error_code", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("domain", array("allowed_values"=>new ValueSetEnum("Network, Server, Application, Desktop"), "sql"=>"domain", "default_value"=>"Application", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("vendor", array("allowed_values"=>null, "sql"=>"vendor", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("model", array("allowed_values"=>null, "sql"=>"model", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("version", array("allowed_values"=>null, "sql"=>"version", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'org_id','error_code','domain','vendor','model','version', 'symptom','root_cause','workaround','solution')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'org_id','error_code', 'symptom')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'error_code','domain')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'org_id','error_code', 'error_code','symptom')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
public function IncrementVersion($sStimulusCode)
|
||||
{
|
||||
$this->Set('version_number', $this->Get('version_number') + 1);
|
||||
return true;
|
||||
}
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Known Error
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkInfraError extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("infra_id","error_id"), // ????
|
||||
"db_table" => "infra_error_links",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_status", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"status")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("error_id", array("targetclass"=>"bizKnownError", "jointype"=> '', "allowed_values"=>null, "sql"=>"error_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("error_name", array("allowed_values"=>null, "extkey_attcode"=> 'error_id', "target_attcode"=>"name")));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('infra_id', 'error_id')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('infra_id', 'infra_status','error_id')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('infra_id', 'error_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('infra_id', 'error_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Contract and a Document
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkDocumentError extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "link_type",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("doc_name", "error_name"),
|
||||
"db_table" => "documents_error_link",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("doc_id", array("targetclass"=>"bizDocument", "allowed_values"=>null, "sql"=>"doc_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("doc_name", array("allowed_values"=>null, "extkey_attcode"=> 'doc_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("error_id", array("targetclass"=>"bizKnownError", "allowed_values"=>null, "sql"=>"error_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("error_name", array("allowed_values"=>null, "extkey_attcode"=> 'error_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("link_type", array("allowed_values"=>null, "sql"=>"link_type", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('doc_id', 'error_name', 'link_type')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('doc_id', 'error_name', 'link_type')); // Attributes to be displayed for a list
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
@@ -1,253 +0,0 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Persistent classes for helpdesk management
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* An Incident Ticket
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizServiceCall extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "call_status",
|
||||
"reconc_keys" => array("title"),
|
||||
"db_table" => "servicecall",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/serviceCall.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
//MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("title", array("allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("type", array("allowed_values"=>new ValueSetEnum("Network,Server,Desktop,Application"), "sql"=>"type", "default_value"=>"Server", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("call_status", array("allowed_values"=>new ValueSetEnum("New, Assigned, WorkInProgress,Resolved,Closed"), "sql"=>"call_status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
// SetPossibleValues("status",array("Open","Monitored","Closed"));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("call_description", array("allowed_values"=>null, "sql"=>"call_description", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("creation_date", array("allowed_values"=>null, "sql"=>"creation_date", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
// d<>finir une date de d<>faut <20> maintenant, alias creation ou modification du ticket
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("next_update", array("allowed_values"=>null, "sql"=>"next_update", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"closed_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("caller_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p WHERE p.org_id = :this->org_id'), "sql"=>"caller_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('org_id'))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("caller_mail", array("allowed_values"=>null, "extkey_attcode"=> 'caller_id', "target_attcode"=>"email")));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'workgroup_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("workgroup_id"))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
|
||||
// Comment afficher le first + last name de l'agent ? Est-ce utile d'ajouter ce champ?
|
||||
MetaModel::Init_AddAttribute(new AttributeText("action_log", array("allowed_values"=>null, "sql"=>"action_log", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("severity", array("allowed_values"=>new ValueSetEnum("critical,medium,low"), "sql"=>"criticity", "default_value"=>"low", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("resolution", array("allowed_values"=>null, "sql"=>"resolution", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("source", array("allowed_values"=>new ValueSetEnum("phone,E-mail,Fax"), "sql"=>"source", "default_value"=>"phone", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("impacted_infra_manual", array("linked_class"=>"lnkInfraCall", "ext_key_to_me"=>"call_id", "ext_key_to_remote"=>"infra_id", "allowed_values"=>null, "count_min"=>1, "count_max"=>0, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("related_tickets", array("linked_class"=>"lnkCallTicket", "ext_key_to_me"=>"call_id", "ext_key_to_remote"=>"ticket_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array(/*'impacted_infra_computed',*/ 'impacted_infra_manual'))));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('name','title', 'org_id', 'type','call_status','source', 'severity','creation_date', 'call_description', 'caller_id', 'impact', 'last_update', 'end_date', 'workgroup_id','agent_id','action_log','resolution')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'title', 'org_id', 'type','call_status','severity','creation_date')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'title', 'org_id','source', 'caller_id','type', 'call_status', 'severity','creation_date', 'last_update','end_date','agent_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'title', 'org_id', 'caller_id','type', 'call_status', 'severity','creation_date', 'last_update','end_date','agent_id')); // Criteria of the advanced search form
|
||||
|
||||
// State machine
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_HIDDEN, 'last_update' => OPT_ATT_READONLY,
|
||||
"title"=>OPT_ATT_MANDATORY, "org_id"=>OPT_ATT_MANDATORY, "caller_id"=>OPT_ATT_MANDATORY, "call_description"=>OPT_ATT_MANDATORY, "creation_date"=>OPT_ATT_MANDATORY, "workgroup_id"=>OPT_ATT_MANDATORY,
|
||||
"severity"=>OPT_ATT_MANDATORY, "agent_id"=>OPT_ATT_HIDDEN,"impacted_infra_manual"=>OPT_ATT_MANDATORY, "related_tickets"=>OPT_ATT_MUSTPROMPT)));
|
||||
MetaModel::Init_DefineState("Assigned", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY, "title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY,"source"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "call_description"=>OPT_ATT_READONLY, "creation_date"=>OPT_ATT_READONLY,'end_date' => OPT_ATT_HIDDEN, "workgroup_id"=>OPT_ATT_READONLY, "agent_id"=>OPT_ATT_MUSTCHANGE)));
|
||||
MetaModel::Init_DefineState("WorkInProgress", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_HIDDEN, 'last_update' => OPT_ATT_READONLY,
|
||||
"title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY,"source"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "call_description"=>OPT_ATT_READONLY, "creation_date"=>OPT_ATT_READONLY, "workgroup_id"=>OPT_ATT_READONLY,
|
||||
"severity"=>OPT_ATT_MANDATORY, "agent_id"=>OPT_ATT_MANDATORY,"action_log"=>OPT_ATT_MUSTPROMPT,"impacted_infra_manual"=>OPT_ATT_MANDATORY, "related_tickets"=>OPT_ATT_MUSTPROMPT)));
|
||||
MetaModel::Init_DefineState("Resolved", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_HIDDEN, 'last_update' => OPT_ATT_READONLY,
|
||||
"title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY, "source"=>OPT_ATT_READONLY,"caller_id"=>OPT_ATT_READONLY, "call_description"=>OPT_ATT_READONLY, "creation_date"=>OPT_ATT_READONLY, "workgroup_id"=>OPT_ATT_READONLY,
|
||||
"severity"=>OPT_ATT_READONLY, "agent_id"=>OPT_ATT_READONLY,"action_log"=>OPT_ATT_READONLY,"impacted_infra_manual"=>OPT_ATT_MANDATORY, "related_tickets"=>OPT_ATT_MUSTPROMPT, "resolution"=>OPT_ATT_MUSTCHANGE)));
|
||||
MetaModel::Init_DefineState("Closed", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY, 'end_date' => OPT_ATT_READONLY, 'last_update' => OPT_ATT_READONLY,"next_update"=>OPT_ATT_READONLY,
|
||||
"title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY,"source"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "call_description"=>OPT_ATT_READONLY, "creation_date"=>OPT_ATT_READONLY,"impact"=>OPT_ATT_READONLY,"type"=>OPT_ATT_READONLY, "workgroup_id"=>OPT_ATT_READONLY,
|
||||
"severity"=>OPT_ATT_READONLY, "agent_id"=>OPT_ATT_READONLY,"action_log"=>OPT_ATT_READONLY,"impacted_infra_manual"=>OPT_ATT_READONLY, "related_tickets"=>OPT_ATT_READONLY, "resolution"=>OPT_ATT_READONLY)));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reassign", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_start_working", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_resolve", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_close", array()));
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_assign", array("target_state"=>"Assigned", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Assigned", "ev_reassign", array("target_state"=>"Assigned", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Assigned", "ev_start_working", array("target_state"=>"WorkInProgress", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("WorkInProgress", "ev_reassign", array("target_state"=>"Assigned", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("WorkInProgress", "ev_resolve", array("target_state"=>"Resolved", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Resolved", "ev_close", array("target_state"=>"Closed", "actions"=>array('SetLastUpdate','SetClosureDate'), "user_restriction"=>null));
|
||||
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('org_id', $oGenerator->GetOrganizationId());
|
||||
$this->Set('title', $oGenerator->GenerateString("enum(Site,Server,Line)| |enum(is down,is flip-flopping,is not responding)"));
|
||||
$this->Set('agent_id', $oGenerator->GenerateKey("bizPerson", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('call_status', $oGenerator->GenerateString("enum(Open,Closed,Closed,Monitored)"));
|
||||
$this->Set('creation_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('last_update', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('end_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
|
||||
|
||||
public function SetClosureDate($sStimulusCode)
|
||||
{
|
||||
$this->Set('end_date', time());
|
||||
return true;
|
||||
}
|
||||
|
||||
public function SetLastUpdate($sStimulusCode)
|
||||
{
|
||||
$this->Set('last_update', time());
|
||||
return true;
|
||||
}
|
||||
|
||||
public function ComputeValues()
|
||||
{
|
||||
$iKey = $this->GetKey();
|
||||
if ($iKey < 0)
|
||||
{
|
||||
// Object not yet in the Database
|
||||
$iKey = MetaModel::GetNextKey(get_class($this));
|
||||
}
|
||||
$sName = sprintf('S-%06d', $iKey);
|
||||
$this->Set('name', $sName);
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any ticket and a Call
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkCallTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "impact", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("impact"), // ????
|
||||
"db_table" => "call_ticket",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("call_id", array("targetclass"=>"bizServiceCall", "jointype"=> '', "allowed_values"=>null, "sql"=>"call_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("call_name", array("allowed_values"=>null, "extkey_attcode"=> 'call_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('ticket_id', 'call_id', 'impact')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('ticket_id', 'call_id', 'impact')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('ticket_id', 'call_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('ticket_id', 'call_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('call_id', $oGenerator->GenerateKey("bizServiceCall", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Call
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkInfraCall extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "impact", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("impact"), // ????
|
||||
"db_table" => "infra_call",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("call_id", array("targetclass"=>"bizServiceCall", "jointype"=> '', "allowed_values"=>null, "sql"=>"call_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("call_name", array("allowed_values"=>null, "extkey_attcode"=> 'call_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('infra_id', 'call_id', 'impact')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('infra_id', 'call_id', 'impact')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('infra_id', 'call_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('infra_id', 'call_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('infra_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('call_id', $oGenerator->GenerateKey("bizServiceCall", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
@@ -1,311 +0,0 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Persistent classes for service management
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* Description of a service provided by an organization
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizService extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
//"state_attcode" => "status",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("org_id", "name"), // inherited attributes
|
||||
"db_table" => "services",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/service.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("provider_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("service_category", array("allowed_values"=>new ValueSetEnum("Server,Network,End-User,Desktop,Application"), "sql"=>"service_category", "default_value"=>"End-User", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("description", array("allowed_values"=>null, "sql"=>"description", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum("New, Implementation,Production,Obsolete"), "sql"=>"status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("type", array("allowed_values"=>new ValueSetEnum("Hardware,Software,Support"), "sql"=>"type", "default_value"=>"Support", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
/*
|
||||
// Life cycle
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Implementation", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Production", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Obsolete", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array())); // "Implement this service / This service is under construction"
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_move2prod", array())); // "Move to production / This service is now on production"
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_obsolete", array())); // "Obsolete / Thi service is no more delivered"
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_implement", array("target_state"=>"Implementation", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Implementation", "ev_move2prod", array("target_state"=>"Production", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Production", "ev_obsolete", array("target_state"=>"Obsolete", "actions"=>array('IncrementVersion'), "user_restriction"=>null));
|
||||
*/
|
||||
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'status', 'org_id','service_category','type','status','description')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'status', 'org_id','service_category','type')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'status','org_id','service_category','type')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'status','org_id','service_category','type')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
public function IncrementVersion($sStimulusCode)
|
||||
{
|
||||
$this->Set('version_number', $this->Get('version_number') + 1);
|
||||
return true;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* Description of a contract signed with a customer
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizContract extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
//"state_attcode" => "status",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("org_id", "name"), // inherited attributes
|
||||
"db_table" => "contracts",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/contract.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("service_id", array("targetclass"=>"bizService", "allowed_values"=>null, "sql"=>"service_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("provider_name", array("allowed_values"=>null, "extkey_attcode"=> 'service_id', "target_attcode"=>"provider_name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("service_name", array("allowed_values"=>null, "extkey_attcode"=> 'service_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("team_id", array("targetclass"=>"bizTeam", "allowed_values"=>null, "sql"=>"team_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("team_name", array("allowed_values"=>null, "extkey_attcode"=> 'team_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("service_level", array("allowed_values"=>new ValueSetEnum("Gold,Silver,Bronze"), "sql"=>"service_level", "default_value"=>"Bronze", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("cost_unit", array("allowed_values"=>new ValueSetEnum("Devices,Persons,Applications,Global"), "sql"=>"cost_unit", "default_value"=>"Global", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("cost_freq", array("allowed_values"=>new ValueSetEnum("Monthly,Yearly,Once"), "sql"=>"cost_freq", "default_value"=>"Once", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("cost", array("allowed_values"=>null, "sql"=>"cost", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("currency", array("allowed_values"=>new ValueSetEnum("Euros,Dollars"), "sql"=>"currency", "default_value"=>"Euros", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("description", array("allowed_values"=>null, "sql"=>"description", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("move2prod_date", array("allowed_values"=>null, "sql"=>"move2prod_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("end_prod", array("allowed_values"=>null, "sql"=>"end_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum("New, Negotiating, Signed, Production,Finished"), "sql"=>"status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("type", array("allowed_values"=>new ValueSetEnum("Hardware,Software,Support,Licence"), "sql"=>"type", "default_value"=>"Support", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeInteger("version_number", array("allowed_values"=>null, "sql"=>"version_number", "default_value"=>1, "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
/*
|
||||
// Life cycle
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_MANDATORY,'org_id' => OPT_ATT_MANDATORY, 'service_id' => OPT_ATT_MANDATORY,'type' => OPT_ATT_MANDATORY, 'description' => OPT_ATT_MANDATORY)));
|
||||
MetaModel::Init_DefineState("Negotiating", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY)));
|
||||
MetaModel::Init_DefineState("Signed", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array( 'name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY, 'service_id' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY, 'service_level' => OPT_ATT_MANDATORY , 'cost_unit' => OPT_ATT_MANDATORY , 'cost_freq' => OPT_ATT_MANDATORY , 'cost' => OPT_ATT_MANDATORY, 'currency' => OPT_ATT_MANDATORY)));
|
||||
MetaModel::Init_DefineState("Production", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY, 'service_id' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY, 'service_level' => OPT_ATT_READONLY , 'cost_unit' => OPT_ATT_READONLY , 'cost_freq' => OPT_ATT_READONLY , 'cost' => OPT_ATT_READONLY, 'currency' => OPT_ATT_READONLY,'move2prod_date' => OPT_ATT_MUSTPROMPT,'end_prod' => OPT_ATT_MANDATORY)));
|
||||
MetaModel::Init_DefineState("Finished", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY,'org_id' => OPT_ATT_READONLY, 'service_id' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY, 'service_level' => OPT_ATT_READONLY , 'cost_unit' => OPT_ATT_READONLY , 'cost_freq' => OPT_ATT_READONLY , 'cost' => OPT_ATT_READONLY, 'currency' => OPT_ATT_READONLY,'move2prod_date' => OPT_ATT_READONLY,'end_prod' => OPT_ATT_READONLY,'team_id' => OPT_ATT_READONLY,'description' => OPT_ATT_READONLY)));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_negociate", array())); // "Negotiate this contract / This version of the contract is published"
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_sign", array())); // "Sign this contract / This contract is being signed"
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_begin", array())); // "Move to production / The contract becomes applicable in production"
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_terminate", array())); // "Ends this contract / The contract is ending"
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_negociate", array("target_state"=>"Negotiating", "actions"=>array('IncrementVersion'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Negotiating", "ev_sign", array("target_state"=>"Signed", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Negotiating", "ev_terminate", array("target_state"=>"Finished", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Signed", "ev_begin", array("target_state"=>"Production", "actions"=>array('SetProdDate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Signed", "ev_terminate", array("target_state"=>"Finished", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Production", "ev_terminate", array("target_state"=>"Finished", "actions"=>array(), "user_restriction"=>null));
|
||||
*/
|
||||
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'status', 'org_id', 'service_id','provider_name','type','description','team_id','service_level','cost','currency','cost_unit','cost_freq','move2prod_date','end_prod', 'version_number')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'status', 'org_id', 'service_id','provider_name','service_name','service_level','type')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'status','service_id','provider_name','team_name','service_level','type')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'status','service_id','team_name', 'service_level', 'org_id')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
public function IncrementVersion($sStimulusCode)
|
||||
{
|
||||
$this->Set('version_number', $this->Get('version_number') + 1);
|
||||
return true;
|
||||
}
|
||||
|
||||
public function SetProdDate($sStimulusCode)
|
||||
{
|
||||
$this->Set('move2prod_date', time());
|
||||
return true;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Contract
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkInfraContract extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "coverage", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("infra_id","contract_id"), // ????
|
||||
"db_table" => "infra_contract_links",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_status", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"status")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contract_id", array("targetclass"=>"bizContract", "jointype"=> '', "allowed_values"=>null, "sql"=>"contract_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contract_name", array("allowed_values"=>null, "extkey_attcode"=> 'contract_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("coverage", array("allowed_values"=>null, "sql"=>"coverage", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("service_level", array("allowed_values"=>null, "sql"=>"sla", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('infra_id', 'contract_id', 'coverage','service_level')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('infra_id', 'infra_status','contract_id' , 'coverage','service_level')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('infra_id', 'contract_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('infra_id', 'contract_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any contact and a Contract
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkContactContract extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "role", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("role"), // ????
|
||||
"db_table" => "contact_Contract",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contact_id", array("targetclass"=>"bizContact", "jointype"=> '', "allowed_values"=>null, "sql"=>"contact_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contact_mail", array("allowed_values"=>null, "extkey_attcode"=> 'contact_id', "target_attcode"=>"email")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contract_id", array("targetclass"=>"bizContract", "jointype"=> '', "allowed_values"=>null, "sql"=>"contract_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contract_name", array("allowed_values"=>null, "extkey_attcode"=> 'contract_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("role", array("allowed_values"=>null, "sql"=>"role", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('contract_id', 'contact_id', 'role')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('contract_id', 'contact_id', 'role')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('contract_id', 'contact_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('contract_id', 'contact_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('contract_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('contact_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('role', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Contract and a Document
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkDocumentContract extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "link_type",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("doc_name", "contract_name"),
|
||||
"db_table" => "documents_contracts",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("doc_id", array("targetclass"=>"bizDocument", "allowed_values"=>null, "sql"=>"doc_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("doc_name", array("allowed_values"=>null, "extkey_attcode"=> 'doc_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contract_id", array("targetclass"=>"bizContract", "allowed_values"=>null, "sql"=>"contract_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contract_name", array("allowed_values"=>null, "extkey_attcode"=> 'contract_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("link_type", array("allowed_values"=>null, "sql"=>"link_type", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('doc_id', 'contract_name', 'link_type')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('doc_id', 'contract_name', 'link_type')); // Attributes to be displayed for a list
|
||||
}
|
||||
}
|
||||
|
||||
// require_once('ServiceRequest.business.php');
|
||||
|
||||
?>
|
||||
@@ -1,176 +0,0 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Persistent classes for service request management
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* Description of a service request
|
||||
*
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizServiceRequest extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("org_id", "name"), // inherited attributes
|
||||
"db_table" => "serviceRequests",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/serviceRequest.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("title", array("allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("description", array("allowed_values"=>null, "sql"=>"description", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum("Open,approved,rejected,assigned,pending,closed"), "sql"=>"status", "default_value"=>"Open", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("requester_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>null, "sql"=>"requester_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("requester_mail", array("allowed_values"=>null, "extkey_attcode"=> 'requester_id', "target_attcode"=>"email")));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("priority", array("allowed_values"=>new ValueSetEnum("critical,medium,low"), "sql"=>"priority", "default_value"=>"low", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("source", array("allowed_values"=>new ValueSetEnum("phone,E-mail,Fax"), "sql"=>"source", "default_value"=>"phone", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("coordinator_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"coordinator_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("coordinator_name", array("allowed_values"=>null, "extkey_attcode"=> 'coordinator_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>null, "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("coordinator_id"))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
|
||||
/*
|
||||
// Life cycle
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Implementation", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Production", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Obsolete", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_move2prod", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_obsololete", array()));
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_implement", array("target_state"=>"Implementation", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Implementation", "ev_move2prod", array("target_state"=>"Production", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Production", "ev_obsolete", array("target_state"=>"Obsolete", "actions"=>array('IncrementVersion'), "user_restriction"=>null));
|
||||
*/
|
||||
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'title','status', 'org_id','priority','requester_id','description','source','coordinator_id','agent_id')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'title','status', 'org_id','priority')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'status','org_id','priority','requester_id','source','coordinator_id','agent_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'status','org_id','priority','requester_id','source','coordinator_id','agent_id')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
public function IncrementVersion($sStimulusCode)
|
||||
{
|
||||
$this->Set('version_number', $this->Get('version_number') + 1);
|
||||
return true;
|
||||
}
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* Description of a service item
|
||||
*
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizServiceItem extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("request_id", "name"), // inherited attributes
|
||||
"db_table" => "serviceItems",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("title", array("allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("request_id", array("targetclass"=>"bizServiceRequest", "allowed_values"=>null, "sql"=>"request_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("request_name", array("allowed_values"=>null, "extkey_attcode"=> 'request_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contract_id", array("targetclass"=>"bizContract", "allowed_values"=>null, "sql"=>"contract_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contract_name", array("allowed_values"=>null, "extkey_attcode"=> 'contract_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("description", array("allowed_values"=>null, "sql"=>"description", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum("Open,approved,rejected,assigned,pending,closed"), "sql"=>"status", "default_value"=>"Open", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("priority", array("allowed_values"=>null, "extkey_attcode"=> 'request_id', "target_attcode"=>"priority")));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("comment", array("allowed_values"=>null, "sql"=>"comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'workgroup_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>null, "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("workgroup_id"))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
|
||||
|
||||
/*
|
||||
// Life cycle
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Implementation", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Production", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
MetaModel::Init_DefineState("Obsolete", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array()));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_move2prod", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_obsololete", array()));
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_implement", array("target_state"=>"Implementation", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Implementation", "ev_move2prod", array("target_state"=>"Production", "actions"=>array(), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Production", "ev_obsolete", array("target_state"=>"Obsolete", "actions"=>array('IncrementVersion'), "user_restriction"=>null));
|
||||
*/
|
||||
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'title','request_id','contract_id','status','priority','description','comment','workgroup_id','agent_id')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'title','status', 'contract_id','priority')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name','request_id','contract_id','status','priority','workgroup_id','agent_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name','request_id','contract_id','status','priority','workgroup_id','agent_id')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
@@ -1,377 +0,0 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Persistent classes for incident management
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* An Incident Ticket
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizIncidentTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "ticket_status",
|
||||
"reconc_keys" => array("title"),
|
||||
"db_table" => "incident",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/ticket.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
//MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeString("name", array("allowed_values"=>null, "sql"=>"name", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("title", array("allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("type", array("allowed_values"=>new ValueSetEnum("Network,Server,Desktop,Application"), "sql"=>"type", "default_value"=>"Server", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "allowed_values"=>null, "sql"=>"customer", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("ticket_status", array("allowed_values"=>new ValueSetEnum("New, Assigned, WorkInProgress, Resolved, Closed"), "sql"=>"ticket_status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
// SetPossibleValues("status",array("Open","Monitored","Closed"));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("initial_situation", array("allowed_values"=>null, "sql"=>"initial_situation", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("current_situation", array("allowed_values"=>null, "sql"=>"current_situation", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("start_date", array("allowed_values"=>null, "sql"=>"start_date", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
// d<>finir une date de d<>faut <20> maintenant, alias creation ou modification du ticket
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("next_update", array("allowed_values"=>null, "sql"=>"next_update", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"closed_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("caller_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p WHERE p.org_id = :this->org_id'), "sql"=>"caller_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("caller_mail", array("allowed_values"=>null, "extkey_attcode"=> 'caller_id', "target_attcode"=>"email")));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=> 'workgroup_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('workgroup_id'))));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
|
||||
// Comment afficher le first + last name de l'agent ? Est-ce utile d'ajouter ce champ?
|
||||
MetaModel::Init_AddAttribute(new AttributeText("action_log", array("allowed_values"=>null, "sql"=>"action_log", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("severity", array("allowed_values"=>new ValueSetEnum("critical,medium,low"), "sql"=>"criticity", "default_value"=>"low", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeInteger("assignment_count", array("allowed_values"=>null, "sql"=>"assignment_count", "default_value"=>0, "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeText("resolution", array("allowed_values"=>null, "sql"=>"resolution", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("impacted_infra_manual", array("linked_class"=>"lnkInfraTicket", "ext_key_to_me"=>"ticket_id", "ext_key_to_remote"=>"infra_id", "allowed_values"=>null, "count_min"=>1, "count_max"=>0, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("related_tickets", array("linked_class"=>"lnkRelatedTicket", "ext_key_to_me"=>"ticket_id", "ext_key_to_remote"=>"rel_ticket_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array(/*'impacted_infra_computed',*/ 'impacted_infra_manual'))));
|
||||
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("contacts_a_notifier", array("linked_class"=>"lnkContactTicket", "ext_key_to_me"=>"ticket_id", "ext_key_to_remote"=>"contact_id", "allowed_values"=>null, "default_value"=>new ValueSetRelatedObjectsFromLinkSet('impacted_infra_manual'/*sLinkSetAttCode*/, 'infra_id'/*sExtKeyToRemote*/, 'impacts'/*sRelationCode*/, 3/*iMaxDepth*/, 'bizContact'/*sTargetClass*/, 'lnkContactTicket'/*sTargetLinkClass*/, 'contact_id'/*sTargetExtKey*/) /* ici plus tard... */, "count_min"=>0, "count_max"=>0, "depends_on"=>array('impacted_infra_manual'))));
|
||||
|
||||
// doit-on aussi ajouter un filtre sur les extfields li<6C> <20> une extkey ? ici le name de l'agent?
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('name','title', 'org_id', 'type','ticket_status', 'severity','start_date', 'initial_situation', 'current_situation','caller_id', 'impact', 'last_update', 'next_update','end_date', 'assignment_count', 'workgroup_id','agent_id','action_log','resolution')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'title', 'org_id', 'type','ticket_status','severity','start_date', 'initial_situation')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'title', 'org_id', 'caller_id','type', 'ticket_status', 'severity','start_date', 'last_update','end_date','agent_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'title', 'org_id','caller_id','type','ticket_status', 'severity','start_date', 'last_update', 'end_date','agent_id')); // Criteria of the advanced search form
|
||||
|
||||
// State machine
|
||||
MetaModel::Init_DefineState("New", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY, 'assignment_count' => OPT_ATT_HIDDEN, 'end_date' => OPT_ATT_HIDDEN, 'next_update' => OPT_ATT_HIDDEN, 'last_update' => OPT_ATT_HIDDEN,
|
||||
"title"=>OPT_ATT_MANDATORY, "org_id"=>OPT_ATT_MANDATORY, "caller_id"=>OPT_ATT_MANDATORY, "initial_situation"=>OPT_ATT_MANDATORY, "start_date"=>OPT_ATT_MANDATORY, "workgroup_id"=>OPT_ATT_MANDATORY,
|
||||
"severity"=>OPT_ATT_MANDATORY, "agent_id"=>OPT_ATT_HIDDEN,"impacted_infra_manual"=>OPT_ATT_MANDATORY, "related_tickets"=>OPT_ATT_MUSTPROMPT,"resolution"=>OPT_ATT_HIDDEN)));
|
||||
MetaModel::Init_DefineState("Assigned", array("attribute_inherit"=>null,
|
||||
"attribute_list"=>array('name' => OPT_ATT_READONLY, "title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "initial_situation"=>OPT_ATT_READONLY, "start_date"=>OPT_ATT_READONLY,'assignment_count' => OPT_ATT_READONLY,'end_date' => OPT_ATT_HIDDEN, "workgroup_id"=>OPT_ATT_MUSTPROMPT, "agent_id"=>OPT_ATT_MUSTCHANGE,"resolution"=>OPT_ATT_HIDDEN)));
|
||||
MetaModel::Init_DefineState("WorkInProgress", array("attribute_inherit"=>null, "attribute_list"=>array("title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "initial_situation"=>OPT_ATT_READONLY,'end_date' => OPT_ATT_HIDDEN, "start_date"=>OPT_ATT_READONLY,"workgroup_id"=>OPT_ATT_MANDATORY, "agent_id"=>OPT_ATT_MANDATORY,"action_log"=>OPT_ATT_MANDATORY,"impact"=>OPT_ATT_READONLY,"severity"=>OPT_ATT_READONLY)));
|
||||
MetaModel::Init_DefineState("Resolved", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY, "title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "initial_situation"=>OPT_ATT_READONLY,"current_situation"=>OPT_ATT_READONLY,'end_date' => OPT_ATT_READONLY,'last_update' => OPT_ATT_READONLY,'next_update' => OPT_ATT_READONLY, "start_date"=>OPT_ATT_READONLY,"workgroup_id"=>OPT_ATT_READONLY, "agent_id"=>OPT_ATT_READONLY,"action_log"=>OPT_ATT_READONLY,"impact"=>OPT_ATT_READONLY,"severity"=>OPT_ATT_READONLY,"resolution"=>OPT_ATT_MUSTCHANGE)));
|
||||
MetaModel::Init_DefineState("Closed", array("attribute_inherit"=>null, "attribute_list"=>array('name' => OPT_ATT_READONLY,'type' => OPT_ATT_READONLY, "title"=>OPT_ATT_READONLY, "org_id"=>OPT_ATT_READONLY, "caller_id"=>OPT_ATT_READONLY, "initial_situation"=>OPT_ATT_READONLY,"current_situation"=>OPT_ATT_READONLY,'end_date' => OPT_ATT_READONLY,'last_update' => OPT_ATT_READONLY,'next_update' => OPT_ATT_READONLY, "start_date"=>OPT_ATT_READONLY,"workgroup_id"=>OPT_ATT_READONLY, "agent_id"=>OPT_ATT_READONLY,"action_log"=>OPT_ATT_READONLY,"impact"=>OPT_ATT_READONLY,"severity"=>OPT_ATT_READONLY,"resolution"=>OPT_ATT_READONLY)));
|
||||
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reassign", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_start_working", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_resolve", array()));
|
||||
MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_close", array()));
|
||||
|
||||
MetaModel::Init_DefineTransition("New", "ev_assign", array("target_state"=>"Assigned", "actions"=>array('IncrementAssignmentCount'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Assigned", "ev_reassign", array("target_state"=>"Assigned", "actions"=>array('IncrementAssignmentCount','SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Assigned", "ev_start_working", array("target_state"=>"WorkInProgress", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("WorkInProgress", "ev_reassign", array("target_state"=>"Assigned", "actions"=>array('IncrementAssignmentCount','SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("WorkInProgress", "ev_resolve", array("target_state"=>"Resolved", "actions"=>array('SetLastUpdate'), "user_restriction"=>null));
|
||||
MetaModel::Init_DefineTransition("Resolved", "ev_close", array("target_state"=>"Closed", "actions"=>array('SetClosureDate','SetLastUpdate'), "user_restriction"=>null));
|
||||
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('org_id', $oGenerator->GetOrganizationId());
|
||||
$this->Set('title', $oGenerator->GenerateString("enum(Site,Server,Line)| |enum(is down,is flip-flopping,is not responding)"));
|
||||
$this->Set('agent_id', $oGenerator->GenerateKey("bizPerson", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_status', $oGenerator->GenerateString("enum(Open,Closed,Closed,Monitored)"));
|
||||
$this->Set('start_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('last_update', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
$this->Set('end_date', $oGenerator->GenerateString("2007-|number(07-12)|-|number(01-30)| |number(07-12)|:|number(00-59)|:|number(00-59)"));
|
||||
}
|
||||
|
||||
// State machine actions
|
||||
public function IncrementAssignmentCount($sStimulusCode)
|
||||
{
|
||||
$this->Set('assignment_count', $this->Get('assignment_count') + 1);
|
||||
return true;
|
||||
}
|
||||
|
||||
public function SetClosureDate($sStimulusCode)
|
||||
{
|
||||
$this->Set('end_date', time());
|
||||
return true;
|
||||
}
|
||||
|
||||
public function SetLastUpdate($sStimulusCode)
|
||||
{
|
||||
$this->Set('last_update', time());
|
||||
return true;
|
||||
}
|
||||
|
||||
/*
|
||||
EXAMPLE: OnInsert....
|
||||
|
||||
public function OnInsert()
|
||||
{
|
||||
// Romain: ajouter cette ligne
|
||||
$oToNotify = $this->Get('contacts_a_notifier');
|
||||
|
||||
// Romain: ca c'etait pour verifier que ca fonctionne bien
|
||||
// $oFirstContact = MetaModel::GetObject('bizPerson', 6);
|
||||
// $oNewLink = new lnkContactTicket();
|
||||
// $oNewLink->Set('contact_id', 6);
|
||||
// $oNewLink->Set('role', 'created before');
|
||||
// $oToNotify->AddObject($oNewLink);
|
||||
|
||||
$oImpactedInfras = DBObjectSet::FromLinkSet($this, 'impacted_infra_manual', 'infra_id');
|
||||
|
||||
$aComputed = $oImpactedInfras->GetRelatedObjects('impacts', 10);
|
||||
|
||||
if (array_key_exists('logRealObject', $aComputed))
|
||||
{
|
||||
foreach($aComputed['logRealObject'] as $iKey => $oObject)
|
||||
{
|
||||
if (MetaModel::IsParentClass('bizContact', get_class($oObject)))
|
||||
{
|
||||
$oNewLink = new lnkContactTicket();
|
||||
$oNewLink->Set('contact_id', $iKey);
|
||||
//$oNewLink->Set('ticket_id', $this->GetKey()); // unkown at that time!
|
||||
$oNewLink->Set('role', 'contact automatically computed');
|
||||
|
||||
// Romain: transformer cette ligne
|
||||
$oToNotify->AddObject($oNewLink);
|
||||
}
|
||||
}
|
||||
// Romain: supprimer cette ligne
|
||||
// $this->Set('contacts_a_notifier', $oToNotify);
|
||||
}
|
||||
}
|
||||
*/
|
||||
|
||||
public function ComputeValues()
|
||||
{
|
||||
$iKey = $this->GetKey();
|
||||
if ($iKey < 0)
|
||||
{
|
||||
// Object not yet in the Database
|
||||
$iKey = MetaModel::GetNextKey(get_class($this));
|
||||
}
|
||||
$sName = sprintf('I-%06d', $iKey);
|
||||
$this->Set('name', $sName);
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Incident
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkRelatedTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "impact", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("impact"), // ????
|
||||
"db_table" => "related_ticket",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("rel_ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"rel_ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("rel_ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'rel_ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('rel_ticket_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('rel_ticket_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('rel_ticket_id', 'ticket_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('rel_ticket_id', 'ticket_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('infra_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Infra and a Incident
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkInfraTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "impact", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("impact"), // ????
|
||||
"db_table" => "infra_ticket",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('infra_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('infra_id', 'ticket_id', 'impact')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('infra_id', 'ticket_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('infra_id', 'ticket_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('infra_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
/**
|
||||
* n-n link between any Contqct and a Incident
|
||||
*/
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class lnkContactTicket extends cmdbAbstractObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "autoincrement",
|
||||
"name_attcode" => "role", // ????
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("role"), // ????
|
||||
"db_table" => "contact_ticket",
|
||||
"db_key_field" => "link_id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("contact_id", array("targetclass"=>"bizContact", "jointype"=> '', "allowed_values"=>null, "sql"=>"contact_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("contact_email", array("allowed_values"=>null, "extkey_attcode"=> 'contact_id', "target_attcode"=>"email")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("role", array("allowed_values"=>null, "sql"=>"role", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('contact_id', 'ticket_id', 'role')); // Attributes to be displayed for a list
|
||||
MetaModel::Init_SetZListItems('list', array('contact_id', 'ticket_id', 'role')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('contact_id', 'ticket_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('contact_id', 'ticket_id')); // Criteria of the advanced search form
|
||||
}
|
||||
|
||||
public function Generate(cmdbDataGenerator $oGenerator)
|
||||
{
|
||||
$this->Set('infra_id', $oGenerator->GenerateKey("logInfra", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('ticket_id', $oGenerator->GenerateKey("bizIncidentTicket", array('org_id' =>$oGenerator->GetOrganizationId() )));
|
||||
$this->Set('impact', $oGenerator->GenerateString("enum(none,mandatory,partial)"));
|
||||
}
|
||||
|
||||
}
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
//**
|
||||
//* A workgroup is a queue in a given call tracking system
|
||||
//* It belongs to a team and a given organization
|
||||
////////////////////////////////////////////////////////////////////////////////////
|
||||
class bizWorkgroup extends logRealObject
|
||||
{
|
||||
public static function Init()
|
||||
{
|
||||
$aParams = array
|
||||
(
|
||||
"category" => "bizmodel,searchable",
|
||||
"key_type" => "",
|
||||
"name_attcode" => "name",
|
||||
"state_attcode" => "",
|
||||
"reconc_keys" => array("org_name", "name"), // inherited attributes
|
||||
"db_table" => "workgroups",
|
||||
"db_key_field" => "id",
|
||||
"db_finalclass_field" => "",
|
||||
"display_template" => "../business/templates/default.html",
|
||||
);
|
||||
MetaModel::Init_Params($aParams);
|
||||
MetaModel::Init_InheritAttributes();
|
||||
MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum('production,implementation,obsolete'), "sql"=>"status", "default_value"=>"implementation", "is_null_allowed"=>false, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("org_name", array("allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalKey("team_id", array("targetclass"=>"bizTeam", "allowed_values"=>null, "sql"=>"team_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
|
||||
MetaModel::Init_AddAttribute(new AttributeExternalField("team_name", array("allowed_values"=>null, "extkey_attcode"=> 'team_id', "target_attcode"=>"name")));
|
||||
MetaModel::Init_AddAttribute(new AttributeString("role", array("allowed_values"=>new ValueSetEnum("1st level support,2nd level support,3rd level support"), "sql"=>"role", "default_value"=>"1st level support", "is_null_allowed"=>true, "depends_on"=>array())));
|
||||
|
||||
// Display lists
|
||||
MetaModel::Init_SetZListItems('details', array('name', 'status', 'org_id', 'team_id', 'role')); // Attributes to be displayed for the complete details
|
||||
MetaModel::Init_SetZListItems('list', array('name', 'team_id','role')); // Attributes to be displayed for a list
|
||||
// Search criteria
|
||||
MetaModel::Init_SetZListItems('standard_search', array('name', 'status', 'team_id')); // Criteria of the std search form
|
||||
MetaModel::Init_SetZListItems('advanced_search', array('name', 'status', 'team_id','role')); // Criteria of the advanced search form
|
||||
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
|
||||
?>
|
||||
File diff suppressed because it is too large
Load Diff
@@ -1,30 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/software.jpg" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizApplication WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Impacted_Client_Applications">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="server_id" object_id="$id$" target_attr="client_id" encoding="text/oql">SELECT lnkClientServer WHERE server_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Application_Server">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="client_id" object_id="$id$" target_attr="server_id" encoding="text/oql">SELECT lnkClientServer WHERE client_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkInfraTicket WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Changes">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizChangeTicket AS c JOIN lnkInfraChangeTicket AS l ON l.ticket_id = c.id WHERE l.infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
<itoptab name="Contracts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="contract_id" encoding="text/oql">SELECT lnkInfraContract WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Groups">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="infra_group_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
|
||||
</itoptabs>
|
||||
@@ -1,17 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/imageChange.gif" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Impacted_Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="ticket_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraChangeTicket WHERE ticket_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts_to_Notify">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="change_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactChange WHERE change_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
</itoptabs>
|
||||
<br style="clear:both"/>
|
||||
@@ -1,21 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/WanLinks.jpg" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkInfraTicket WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Changes">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizChangeTicket AS Change JOIN lnkInfraChangeTicket AS Link ON Link.ticket_id = Change.id WHERE Link.infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,19 +0,0 @@
|
||||
<h1><itopstring>UI:ConfigurationItemsMenu:Title</itopstring></h1>
|
||||
<table border="0" padding="5" class="layout" width="100%">
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;chart_title:UI-ConfigurationItemsMenu-ServersByCriticity;group_by:importance" asynchronous="false" encoding="text/oql">SELECT Server</itopblock>
|
||||
</td>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;chart_title:UI-ConfigurationItemsMenu-PCsByCriticity;group_by:importance" asynchronous="false" encoding="text/oql">SELECT PC</itopblock>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;chart_title:UI-ConfigurationItemsMenu-NWDevicesByCriticity;group_by:importance" asynchronous="false" encoding="text/oql">SELECT NetworkDevice</itopblock>
|
||||
</td>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;chart_title:UI-ConfigurationItemsMenu-ApplicationsByCriticity;group_by:importance" asynchronous="false" encoding="text/oql">SELECT ApplicationSolution</itopblock>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
@@ -1,20 +0,0 @@
|
||||
<h1><itopstring>UI:ConfigurationManagementMenu:Title</itopstring></h1>
|
||||
<table border="0" padding="5" class="layout" width="100%">
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;group_by:status;chart_title:UI-ConfigurationManagementMenu-InfraByStatus" asynchronous="false" encoding="text/oql">SELECT FunctionalCI</itopblock>
|
||||
</td>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:bars;group_by:finalclass;chart_title:UI-ConfigurationManagementMenu-InfraByType" asynchronous="false" encoding="text/oql">SELECT FunctionalCI</itopblock>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<h2><itopstring>UI-ConfigurationManagementMenu-InfraByType</itopstring></h2>
|
||||
<itopblock BlockClass="DisplayBlock" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/oql">SELECT FunctionalCI</itopblock>
|
||||
</td>
|
||||
<td>
|
||||
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
@@ -1,22 +0,0 @@
|
||||
<h1><itopstring>UI:ContactsMenu:Title</itopstring></h1>
|
||||
<table border="0" padding="5" class="layout" width="100%">
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<h2><itopstring>UI-ContactsMenu-ContactsByLocation</itopstring></h2>
|
||||
<itopblock BlockClass="DisplayBlock" type="count" parameters="group_by:location_id" asynchronous="false" encoding="text/oql">SELECT Contact</itopblock>
|
||||
</td>
|
||||
<td class="dashboard">
|
||||
<itopblock BlockClass="DisplayBlock" type="open_flash_chart" parameters="chart_type:pie;chart_title:UI-ContactsMenu-ContactsByLocation;group_by:location_name" asynchronous="false" encoding="text/oql">SELECT Contact</itopblock>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="dashboard">
|
||||
<h2><itopstring>UI-ContactsMenu-ContactsByType</itopstring></h2>
|
||||
<itopblock BlockClass="DisplayBlock" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/oql">SELECT Contact</itopblock>
|
||||
</td>
|
||||
<td class="dashboard">
|
||||
<h2><itopstring>UI-ContactsMenu-ContactsByStatus</itopstring></h2>
|
||||
<itopblock BlockClass="DisplayBlock" type="count" parameters="group_by:status" asynchronous="false" encoding="text/oql">SELECT Contact</itopblock>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
@@ -1,18 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/erwanContracts.jpg" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizContract WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Covered_Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contract_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraContract WHERE contract_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contract_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactContract WHERE contract_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contract_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentContract WHERE contract_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,8 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/tar.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
|
||||
@@ -1,7 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/folder_documents.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
@@ -1,16 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/tar.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizInfraGroup WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_group_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_group_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
</itoptabs>
|
||||
@@ -1,14 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/tar.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizInterface WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Groups">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="infra_group_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
|
||||
</itoptabs>
|
||||
@@ -1,11 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizKnownError WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Related_Intrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="error_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraError WHERE error_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,25 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/starthere.png" style="margin-top:-20px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizLocation WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="list" object_id="$id$" target_attr="location_id" encoding="text/oql">SELECT bizContact WHERE location_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Servers">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="location_id">SELECT bizServer WHERE location_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="PCs">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="location_id">SELECT bizPC WHERE location_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Network_Devices">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="location_id">SELECT bizNetworkDevice WHERE location_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,28 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/connect_to_network.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizNetworkDevice WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Interfaces">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizInterface WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactInfra WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkInfraTicket WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Changes">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizChangeTicket AS c JOIN lnkInfraChangeTicket AS l ON l.ticket_id = c.id WHERE l.infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Groups">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="infra_group_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
|
||||
@@ -1,30 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/laptop_pcmcia.png" style="margin-top:-20px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizPC WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Applications">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizApplication WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Patches">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizPatch WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Interfaces">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizInterface WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkInfraTicket WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Groups">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="infra_group_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,22 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/users2-big.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizPerson WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Teams">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contact_id" object_id="$id$" target_attr="team_id" encoding="text/oql">SELECT lnkContactTeam WHERE contact_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Infrastructure">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contact_id" object_id="$id$" target_attr="object_id" encoding="text/oql">SELECT lnkContactRealObject WHERE contact_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Service_Calls">
|
||||
<itopblock blockclass="DisplayBlock" type="list" object_id="$id$" target_attr="caller_id" encoding="text/oql">SELECT bizServiceCall WHERE caller_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,34 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/network-server.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizServer WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Applications">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizApplication WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Patches">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizPatch WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Interfaces">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql" object_id="$id$" target_attr="device_id">SELECT bizInterface WHERE device_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkInfraTicket WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Changes">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizChangeTicket AS Change JOIN lnkInfraChangeTicket AS Link ON Link.ticket_id = Change.id WHERE Link.infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Groups">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="infra_id" object_id="$id$" target_attr="infra_group_id" encoding="text/oql">SELECT lnkInfraGrouping WHERE infra_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
</itoptabs>
|
||||
@@ -1,13 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/kservices-big.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizService WHERE id=$id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Contracts">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="list" encoding="text/oql" object_id="$id$" target_attr="service_id">SELECT bizContract WHERE service_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
|
||||
@@ -1,18 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/messagebox_warning.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Impacted_Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="call_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraCall WHERE call_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Related_Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="call_id" object_id="$id$" target_attr="ticket_id" encoding="text/oql">SELECT lnkCallTicket WHERE call_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
|
||||
</itoptabs>
|
||||
<br style="clear:both"/>
|
||||
@@ -1,12 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/erwanContracts.jpg" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Service_Items">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizServiceItem WHERE request_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,13 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/software.jpg" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT bizSoftware WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Installed_Instances">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizApplication WHERE soft_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
</itoptabs>
|
||||
@@ -1,22 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/users2-big.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Members">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="team_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactTeam WHERE team_id=$id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="contact_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkContactInfra WHERE contact_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Workgroups">
|
||||
<itopblock blockclass="DisplayBlock" type="list" encoding="text/oql">SELECT bizWorkgroup WHERE team_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
<itoptab name="Documents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="object_id" object_id="$id$" target_attr="doc_id" encoding="text/oql">SELECT lnkDocumentRealObject WHERE object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
</itoptabs>
|
||||
@@ -1,24 +0,0 @@
|
||||
<div class="page_header">
|
||||
<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<h1>$class_name$: <span class="hilite">$name$</span></h1>
|
||||
<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
|
||||
</div>
|
||||
<img src="../images/messagebox_warning.png" style="margin-top:-10px; margin-right:10px; float:right">
|
||||
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
|
||||
<itoptabs>
|
||||
<itoptab name="Impacted_Infrastructures">
|
||||
<itopblock blockclass="DisplayBlock" type="list" link_attr="ticket_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraTicket WHERE ticket_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Related_Incidents">
|
||||
<itopblock blockclass="DisplayBlock" type="links" link_attr="ticket_id" object_id="$id$" target_attr="rel_ticket_id" encoding="text/oql">SELECT lnkRelatedTicket WHERE ticket_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Contacts_to_Notify">
|
||||
<itopblock blockclass="DisplayBlock" type="list" link_attr="ticket_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactTicket WHERE ticket_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
<itoptab name="Email_Notifications">
|
||||
<itopblock blockclass="DisplayBlock" type="list" parameters="menu:0;" encoding="text/oql">SELECT EventNotificationEmail AS Ev JOIN TriggerOnObject AS T ON Ev.trigger_id = T.id WHERE T.target_class = 'bizIncidentTicket' AND Ev.object_id = $id$</itopblock>
|
||||
</itoptab>
|
||||
|
||||
|
||||
</itoptabs>
|
||||
<br style="clear:both"/>
|
||||
@@ -25,7 +25,6 @@ $MyModules = array(
|
||||
// to be continued...
|
||||
),
|
||||
'business' => array (
|
||||
'../business/itop.business.class.inc.php'
|
||||
// to be continued...
|
||||
),
|
||||
'addons' => array (
|
||||
|
||||
@@ -97,6 +97,5 @@ new TemplateMenuNode('UserRequest:Overview', '../modules/itop-request-mgmt-1.0.0
|
||||
new OQLMenuNode('UserRequest:MyRequests', 'SELECT UserRequest WHERE agent_id = :current_contact_id', $oMyMenuGroup->GetIndex(), 1 /* fRank */);
|
||||
new OQLMenuNode('UserRequest:EscalatedRequests', 'SELECT UserRequest WHERE status IN ("escalation")', $oMyMenuGroup->GetIndex(), 2 /* fRank */);
|
||||
new OQLMenuNode('UserRequest:OpenRequests', 'SELECT UserRequest WHERE status IN ("new", "assigned", "escalation", "frozen", "resolved")', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
|
||||
//new TemplateMenuNode('WelcomeMenuPage', '../business/templates/welcome_menu.html', $oWelcomeMenu->GetIndex() /* oParent */, 1 /* fRank */);
|
||||
|
||||
?>
|
||||
|
||||
Reference in New Issue
Block a user