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* displaying "class -> field" was breaking exports (columns labels for ext fields to friendlynames in default datamodel, for example UserRequest.agent_id_friendlyname) * dict key is always searched first, so a custom label can always be set
iTop - ITSM & CMDB
iTop stands for IT Operations Portal. It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
Features
- Fully configurable Configuration Management (CMDB)
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configurable SLA Management
- Graphical impact analysis
- CSV import tool for any data
- Consistency audit to check data quality
- Data synchronization (for data federation)
Resources
- iTop Forums: for support request
- iTop Tickets: for feature requests and bug reports
- Releases download
- iTop documentation for iTop and official extensions
- iTop extensions for discovering and installing extensions
Releases
Version 2.6
Version 2.5
Version 2.4
About Us
iTop development is sponsored, led and supported by Combodo.
Contributors
We would like to give a special thank you to the people from the community who contributed to this project, including:
- Alves, David
- Beck, Pedro
- Bilger, Jean-François
- Bostoen, Jeffrey
- Cardoso, Anderson
- Cassaro, Bruno
- Casteleyn, Thomas
- Castro, Randall Badilla
- Colantoni, Maria Laura
- Dvořák, Lukáš
- Goethals, Stefan
- Gumble, David
- Hippler, Lars
- Khamit, Shamil
- Kincel, Martin
- Konečný, Kamil
- Kunin, Vladimir
- Lassiter, Dennis
- Lucas, Jonathan
- Malik, Remie
- Rosenke, Stephan
- Seki, Shoji
- Shilov, Vladimir
- Tulio, Marco
- Turrubiates, Miguel
Aliases
- chifu1234
- cprobst
- Karkoff1212
- larhip
- Laura
- Purple Grape
- Schlobinux
- theBigOne
- ulmerspatz
Companies
- Hardis
- ITOMIG