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iTop/modules/itop-service-mgmt-1.0.0/data.sample.Service.xml

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XML

<?xml version="1.0" encoding="UTF-8"?>
<Set>
<Service alias="Service" id="1">
<org_id>2</org_id>
<name>Computers and peripherals</name>
<description>Ordering of new hardware (Desktop computer, laptop computer, monitor, mouse, keyboard...) and support in case of hardware failure.</description>
<type>RequestManagement</type>
<status>production</status>
</Service>
<Service alias="Service" id="2">
<org_id>2</org_id>
<name>Telecom and connectivity</name>
<description>Ordering and configuration of new mobile phones, computer connectivity requests, cabling, etc...</description>
<type>RequestManagement</type>
<status>production</status>
</Service>
<Service alias="Service" id="3">
<org_id>2</org_id>
<name>Software</name>
<description>Management of computer software and applications. Installation, upgrade, troubleshooting and removal of software.</description>
<type>RequestManagement</type>
<status>production</status>
</Service>
</Set>