mirror of
https://github.com/Combodo/iTop.git
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149 lines
4.4 KiB
Markdown
149 lines
4.4 KiB
Markdown
<p align="center"><a href="https://www.combodo.com/itop-193" target="_blank">
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<img src="https://www.combodo.com/logos/logo-itop.svg">
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</a></p>
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# iTop - ITSM & CMDB
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iTop stands for *IT Operations Portal*.
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It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.
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iTop also offers mass import tools and web services to integrate with your IT
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## Features
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- Fully configurable [Configuration Management (CMDB)][10]
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- [HelpDesk][11] and Incident Management
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- [Service and Contract Management][12]
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- [Change][13] Management
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- Configurable [SLA][14] Management
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- Graphical [impact analysis][15]
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- [CSV import][16] tool for any data
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- Consistency [audit][17] to check data quality
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- [Data synchronization][18] (for data federation)
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## Resources
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- [iTop Forums][1]: community support
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- [iTop Tickets][2]: for feature requests and bug reports
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- [Releases download][3]
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- [Documentation][4] covering both iTop and its official extensions
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- [iTop Hub][5] : discover and install extensions !
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[1]: https://sourceforge.net/p/itop/discussion/
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[2]: https://sourceforge.net/p/itop/tickets/
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[3]: https://sourceforge.net/projects/itop/files/itop/
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[4]: https://www.itophub.io/wiki
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[5]: https://store.itophub.io/en_US/
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[10]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#configuration_management_cmdb
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[11]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#ticketing
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[12]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#service_management
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[13]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#change_management
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[14]: https://www.itophub.io/wiki/page?id=latest%3Aimplementation%3Astart#service_level_agreements_and_targets
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[15]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Aactions#relations
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[16]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Abulk_modify#uploading_data
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[17]: https://www.itophub.io/wiki/page?id=latest%3Aadmin%3Aaudit
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[18]: https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Adata_synchro_overview
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## Last releases
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### Versions 2.7.*
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- 2.7.1 published on April 8, 2020
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- [Changes since the previous version][62]
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- [New features][63]
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- [Migration notes][64]
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- [Download iTop 2.7.0-2][65]
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[62]: https://www.itophub.io/wiki/page?id=2_7_0:release:change_log
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[63]: https://www.itophub.io/wiki/page?id=2_7_0:release:2_7_whats_new
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[64]: https://www.itophub.io/wiki/page?id=2_7_0:install:260_to_270_migration_notes
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[65]: https://sourceforge.net/projects/itop/files/itop/2.7.0-2
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### Versions 2.6.*
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- 2.6.0 published on January 9, 2019
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- [Changes since the previous version][58]
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- [New features][59]
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- [Migration notes][60]
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- [Download iTop 2.6.3][61]
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[58]: https://www.itophub.io/wiki/page?id=2_6_0:release:change_log
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[59]: https://www.itophub.io/wiki/page?id=2_6_0:release:2_6_whats_new
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[60]: https://www.itophub.io/wiki/page?id=2_6_0:install:250_to_260_migration_notes
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[61]: https://sourceforge.net/projects/itop/files/itop/2.6.3
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### Versions 2.5.*
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- 2.5.0 published on July 11, 2018
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- [Changes since the previous version][54]
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- [New features][55]
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- [Migration notes][56]
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- [Download iTop 2.5.1][57]
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[54]: https://www.itophub.io/wiki/page?id=2_5_0:release:change_log
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[55]: https://www.itophub.io/wiki/page?id=2_5_0:release:2_5_whats_new
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[56]: https://www.itophub.io/wiki/page?id=2_5_0:install:240_to_250_migration_notes
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[57]: https://sourceforge.net/projects/itop/files/itop/2.5.1
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## About Us
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iTop development is sponsored, led and supported by [Combodo][0].
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[0]: https://www.combodo.com
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## Contributors
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We would like to give a special thank you to the people from the community who contributed to this project, including:
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### Names
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- Alves, David
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- Beck, Pedro
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- Bilger, Jean-François
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- Bostoen, Jeffrey
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- Cardoso, Anderson
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- Cassaro, Bruno
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- Casteleyn, Thomas
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- Castro, Randall Badilla
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- Colantoni, Maria Laura
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- Couronné, Guy
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- Dvořák, Lukáš
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- Goethals, Stefan
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- Gumble, David
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- Hippler, Lars
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- Khamit, Shamil
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- Kincel, Martin
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- Konečný, Kamil
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- Kunin, Vladimir
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- Lassiter, Dennis
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- Lazcano, Federico
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- Lucas, Jonathan
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- Malik, Remie
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- Rosenke, Stephan
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- Seki, Shoji
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- Shilov, Vladimir
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- Tulio, Marco
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- Turrubiates, Miguel
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### Aliases
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- chifu1234
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- cprobst
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- Karkoff1212
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- larhip
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- Laura
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- Purple Grape
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- Schlobinux
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- theBigOne
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- ulmerspatz
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### Companies
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- Hardis
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- ITOMIG
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- Pimkie
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