mirror of
https://github.com/Combodo/iTop.git
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116 lines
3.7 KiB
Markdown
116 lines
3.7 KiB
Markdown
<p align="center"><a href="https://www.combodo.com/itop-193" target="_blank">
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<img src="https://www.combodo.com/logos/logo-itop.svg">
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</a></p>
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# iTop - ITSM & CMDB
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iTop stands for *IT Operations Portal*.
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It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.
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iTop also offers mass import tools and web services to integrate with your IT
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## Features
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- Fully configurable [Configuration Management (CMDB)][20]
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- [HelpDesk][21] and Incident Management
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- [Service and Contract Management][22]
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- [Change][23] Management
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- Configurable [SLA][24] Management
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- Graphical [impact analysis][25]
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- [CSV import][26] tool for any data
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- Consistency [audit][27] to check data quality
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- [Data synchronization][28] (for data federation)
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## Resources
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- [iTop Forums][1]: for support request
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- [iTop Tickets][2]: for feature requests and bug reports
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- [Releases download][3]
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- [iTop documentation][4] for iTop and official extensions
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- [iTop extensions][5] for discovering and installing extensions
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## Releases
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### Version 2.5
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- [Changes since the previous version][6]
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- [New features][7]
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- [Migration notes][8]
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- [Download iTop 2.5.0][9]
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### Version 2.4
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- [Changes since the previous version][10]
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- [New features][11]
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- [Migration notes][12]
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- [Download iTop 2.4.1][13]
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# About Us
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iTop development is sponsored, led and supported by [Combodo][14].
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# Contributors
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We would like to give a special thank you to the people from the community who contributed to this project, including:
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- Alves, David
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- Beck, Pedro
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- Bilger, Jean-François
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- Cardoso, Anderson
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- Cassaro, Bruno
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- Casteleyn, Thomas
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- Castro, Randall Badilla
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- Colantoni, Maria Laura
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- Dvořák, Lukáš
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- Goethals, Stefan
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- Gumble, David
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- Hippler, Lars
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- Khamit, Shamil
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- Kunin, Vladimir
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- Lassiter, Dennis
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- Lucas, Jonathan
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- Malik, Remie
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- Rosenke, Stephan
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- Seki, Shoji
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- Shilov, Vladimir
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- Tulio, Marco
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- Turrubiates, Miguel
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#### Aliases
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- cprobst
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- Karkoff1212
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- Laura
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- Schlobinux
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- theBigOne
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- ulmerspatz
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#### Companies
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- Hardis
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- ITOMIG
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[1]: https://sourceforge.net/p/itop/discussion/
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[2]: https://sourceforge.net/p/itop/tickets/
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[3]: https://sourceforge.net/projects/itop/files/itop/
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[4]: https://www.itophub.io/wiki
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[5]: https://store.itophub.io/en_US/
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[6]: https://www.itophub.io/wiki/page?id=2_5_0:release:change_log
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[7]: https://www.itophub.io/wiki/page?id=2_5_0:release:2_5_whats_new
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[8]: https://www.itophub.io/wiki/page?id=2_5_0:install:240_to_250_migration_notes
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[9]: https://sourceforge.net/projects/itop/files/itop/2.5.0/iTop-2.5.0-3935.zip/download
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[10]: https://www.itophub.io/wiki/page?id=2_4_0:release:change_log
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[11]: https://www.itophub.io/wiki/page?id=2_4_0:release:2_4_whats_new
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[12]: https://www.itophub.io/wiki/page?id=2_4_0:install:230_to_240_migration_notes
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[13]: https://sourceforge.net/projects/itop/files/itop/2.4.1/iTop-2.4.1-3714.zip/download
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[14]: https://www.combodo.com
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[20]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#configuration_management_cmdb
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[21]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#ticketing
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[22]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#service_management
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[23]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#change_management
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[24]: https://www.itophub.io/wiki/page?id=2_5_0%3Aimplementation%3Astart#service_level_agreements_and_targets
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[25]: https://www.itophub.io/wiki/page?id=2_5_0%3Auser%3Aactions#relations
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[26]: https://www.itophub.io/wiki/page?id=2_5_0%3Auser%3Abulk_modify#uploading_data
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[27]: https://manage-wiki.openitop.org/doku.php?id=2_5_0:admin:audit
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[28]: https://manage-wiki.openitop.org/doku.php?id=2_5_0:advancedtopics:data_synchro_overview
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