iTop/README.md

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iTop stands for IT Operations Portal. It is a complete open source and web-based IT service management platform, including a fully customizable CMDB, a helpdesk system, and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of add-ons and web services to integrate with your IT.

iTop also offers mass import tools to help you become even more efficient.

## Features
- Fully configurable [Configuration Management (CMDB)][10]
- [HelpDesk][11] and Incident Management
- [Service and Contract Management][12]
- [Change][13] Management
- Configurable [SLA][14] Management
- Graphical [impact analysis][15]
- [CSV import][16] tool for any data
- Consistency [audit][17] to check data quality
- [Data synchronization][18] (for data federation)


## Latest release

 - [Changes since the previous version][62]
 - [New features][63]
 - [Installation notes][64]
 - [Download][65]

[62]: https://www.itophub.io/wiki/page?id=latest:release:change_log
[63]: https://www.itophub.io/wiki/page?id=latest:release:start
[64]: https://www.itophub.io/wiki/page?id=latest:install:start
[65]: https://sourceforge.net/projects/itop/files/latest/download


## Resources

 - [iTop Forums][1]: community support
 - [iTop Tickets][2]: for feature requests and bug reports
 - [Releases download][3]
 - [iTop requirements][4]
 - [Documentation][5] covering both iTop and its official extensions
 - [iTop Hub][6] : discover and install extensions !
 - [iTop versions history][7]


[1]: https://sourceforge.net/p/itop/discussion/
[2]: https://sourceforge.net/p/itop/tickets/
[3]: https://sourceforge.net/projects/itop/files/itop/
[4]: https://www.itophub.io/wiki/page?id=latest:install:requirements
[5]: https://www.itophub.io/wiki
[6]: https://store.itophub.io/en_US/
[7]: .doc/itop-version-history.md

[10]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#configuration_management_cmdb
[11]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#ticketing
[12]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#service_management
[13]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#change_management
[14]: https://www.itophub.io/wiki/page?id=latest%3Aimplementation%3Astart#service_level_agreements_and_targets
[15]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Aactions#relations
[16]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Abulk_modify#uploading_data
[17]: https://www.itophub.io/wiki/page?id=latest%3Aadmin%3Aaudit
[18]: https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Adata_synchro_overview



## About Us

iTop development is sponsored, led, and supported by [Combodo][0].

[0]: https://www.combodo.com


## Contributors

We would like to give a special thank you 🤗 to the people from the community who contributed to this project, including:

### Names

- Al Hallak, Amr (a.k.a [@v4yne1](https://github.com/v4yne1))
- Alves, David
- Audon, Florian
- Beck, Pedro
- Beer, Christian (a.k.a [@ChristianBeer](https://www.github.com/ChristianBeer))
- Bilger, Jean-François
- Bostoen, Jeffrey (a.k.a [@jbostoen](https://www.github.com/jbostoen))
- Cardoso, Anderson
- Cassaro, Bruno
- Casteleyn, Thomas (a.k.a [@Hipska](https://www.github.com/Hipska))
- Castro, Randall Badilla
- Colantoni, Maria Laura
- Couronné, Guy
- Dejin, Bie (a.k.a [@bdejin](https://github.com/bdejin))
- Delicado, Elodie
- Dvořák, Lukáš
- Goethals, Stefan
- Giuva, Vincenzo Katriel (a.k.a [@DarkNight97boss](https://github.com/DarkNight97boss))
- Gumble, David
- Heloir, Arthur 
- Janssens, Jelle (a.k.a [@janssensjelle](https://github.com/janssensjelle))
- Ji, Leeb (冀利斌) (a.k.a [@chileeb](https://github.com/chileeb))
- Kaltefleiter, Lars (a.k.a [@larhip](https://www.github.com/larhip))
- Khamit, Shamil
- Kincel, Martin
- Konečný, Kamil
- Kunin, Vladimir
- Lassiter, Denis (a.k.a [@delassiter](https://github.com/delassiter))
- Lazcano, Federico
- Lucas, Jonathan
- Malik, Remie
- Mantel, Ina 
- Martin, Pierre (a.k.a [@Worty](https://github.com/worty-syn))
- Melchiorre, Romain
- Mindêllo de Andrade, Lucas (a.k.a [@rokam](https://www.github.com/rokam))
- Mozart de Oliveira, Eduardo (a.k.a [@eduardomozart](https://github.com/eduardomozart))
- Raenker, Martin
- Roháč, Richard (a.k.a [@RohacRichard](https://github.com/RohacRichard))
- Rosenke, Stephan
- Rossi, Tommaso (a.k.a [@tomrss](https://www.github.com/tomrss))
- Rudner, Björn (a.k.a [@rudnerbjoern](https://github.com/rudnerbjoern))
- Šafránek, Jaroslav (a.k.a [jkcinik](https://sourceforge.net/u/jkcinik/profile/) on SourceForge)
- Seki, Shoji
- Shilov, Vladimir
- Stetina, Pavel (a.k.a [@Stetinac](https://github.com/Stetinac))
- Stukalov, Ilya (a.k.a [@ilya](https://www.github.com/ilya-stukalov))
- Tarjányi, Csaba (a.k.a [@tacsaby](https://github.com/tacsaby))
- Toraya, Chairat (a.k.a [@Kyokito1412](https://github.com/Kyokito1412))
- Tulio, Marco
- Turrubiates, Miguel
- Višnjić, Aldin (a.k.a[@viliald](https://github.com/viliald))
- Vlk, Karel (a.k.a [@vlk-charles](https://www.github.com/vlk-charles))

### Aliases

- chifu1234
- cprobst
- DudekArtur
- Karkoff1212
- Laura
- nv35
- Purple Grape
- Schlobinux
- theBigOne
- ulmerspatz

### Companies

- [Hardis](https://www.hardis-group.com/)
- [ITOMIG](https://www.itomig.de/)
- [Pimkie](https://www.pimkie.com/)
- [Super-Visions](https://www.super-visions.com/)
- [Defence Tech Cyber Security - Malware Lab](https://github.com/DefenceTechSecurity)
- Orange Cyberdefense
- MipihSIB