iTop stands for IT Operations Portal. It is a complete open source and web-based IT service management platform, including a fully customizable CMDB, a helpdesk system, and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of add-ons and web services to integrate with your IT.

iTop also offers mass import tools to help you become even more efficient.

Features

• Fully configurable Configuration Management (CMDB)
• HelpDesk and Incident Management
• Service and Contract Management
• Change Management
• Configurable SLA Management
• Graphical impact analysis
• CSV import tool for any data
• Consistency audit to check data quality
• Data synchronization (for data federation)

Latest release

• Changes since the previous version
• New features
• Installation notes
• Download

Resources

• iTop Forums: community support
• iTop Tickets: for feature requests and bug reports
• Releases download
• iTop requirements
• Documentation covering both iTop and its official extensions
• iTop Hub : discover and install extensions !
• iTop versions history

About Us

iTop development is sponsored, led, and supported by Combodo.

Developers

You can find information and instructions about our quality tools and how to run them here.

Contributors

We would like to give a special thank you 🤗 to the people from the community who contributed to this project, including:

Names

• Al Hallak, Amr (a.k.a @v4yne1)
• Alves, David
• Audon, Florian
• Beck, Pedro
• Beer, Christian (a.k.a @ChristianBeer)
• Bilger, Jean-François
• Bostoen, Jeffrey (a.k.a @jbostoen)
• Cardoso, Anderson
• Cassaro, Bruno
• Casteleyn, Thomas (a.k.a @Hipska)
• Castro, Randall Badilla
• Colantoni, Maria Laura
• Couronné, Guy
• Dejin, Bie (a.k.a @bdejin)
• Delicado, Elodie
• Dvořák, Lukáš
• Goethals, Stefan
• Giuva, Vincenzo Katriel (a.k.a @DarkNight97boss)
• Gumble, David
• Håkon, Harnes (a.k.a @hakonharnes)
• Heloir, Arthur
• Janssens, Jelle (a.k.a @janssensjelle)
• Ji, Leeb (冀利斌) (a.k.a @chileeb)
• Kaltefleiter, Lars (a.k.a @larhip)
• Khamit, Shamil
• Kincel, Martin
• Konečný, Kamil
• Kunin, Vladimir
• Lassiter, Denis (a.k.a @delassiter)
• Lazcano, Federico
• Lucas, Jonathan
• Malik, Remie
• Mantel, Ina
• Martin, Pierre (a.k.a @Worty)
• Melchiorre, Romain
• Mindêllo de Andrade, Lucas (a.k.a @rokam)
• Mozart de Oliveira, Eduardo (a.k.a @eduardomozart)
• Raenker, Martin
• Roháč, Richard (a.k.a @RohacRichard)
• Rosenke, Stephan
• Rossi, Tommaso (a.k.a @tomrss)
• Rudner, Björn (a.k.a @rudnerbjoern)
• Šafránek, Jaroslav (a.k.a jkcinik on SourceForge)
• Seki, Shoji
• Shilov, Vladimir
• Stetina, Pavel (a.k.a @Stetinac)
• Stukalov, Ilya (a.k.a @ilya)
• Tarjányi, Csaba (a.k.a @tacsaby)
• Toraya, Chairat (a.k.a @Kyokito1412)
• Tulio, Marco
• Turrubiates, Miguel
• Višnjić, Aldin (a.k.a@viliald)
• Vlk, Karel (a.k.a @vlk-charles)

Aliases

• chifu1234
• cprobst
• DudekArtur
• Karkoff1212
• Laura
• nv35
• Purple Grape
• Schlobinux
• theBigOne
• ulmerspatz

Companies

• Hardis
• ITOMIG
• Pimkie
• Super-Visions
• Defence Tech Cyber Security - Malware Lab
• Orange Cyberdefense
• MipihSIB