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feature/93
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develop
| Author | SHA1 | Date | |
|---|---|---|---|
|
3dd1c11d3b |
@@ -928,7 +928,7 @@ class Config
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'type' => 'string',
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'description' => 'Actions that are available as direct buttons next to the "Actions" menu',
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// examples... not used
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'default' => 'UI:Menu:Modify,UI:Menu:New',
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'default' => 'UI:Menu:Modify,UI:Menu:New,UI:Menu:impacts_down,UI:Menu:impacts_up',
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'value' => 'UI:Menu:Modify',
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'source_of_value' => '',
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'show_in_conf_sample' => true,
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@@ -137,11 +137,11 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:Contract/Attribute:cost_unit' => 'Cost unit',
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'Class:Contract/Attribute:cost_unit+' => '',
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'Class:Contract/Attribute:provider_id' => 'Provider',
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'Class:Contract/Attribute:provider_id+' => 'Provider organization for this contract. Can be different from the provider of the associated services.',
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'Class:Contract/Attribute:provider_id+' => '',
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'Class:Contract/Attribute:provider_name' => 'Provider Name',
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'Class:Contract/Attribute:provider_name+' => '',
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'Class:Contract/Attribute:status' => 'Status',
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'Class:Contract/Attribute:status+' => 'The status is not computed based on start and end dates. It must be set manually.',
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'Class:Contract/Attribute:status+' => '',
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'Class:Contract/Attribute:status/Value:implementation' => 'implementation',
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'Class:Contract/Attribute:status/Value:implementation+' => 'implementation',
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'Class:Contract/Attribute:status/Value:obsolete' => 'obsolete',
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@@ -179,7 +179,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:ProviderContract/Attribute:sla' => 'SLA',
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'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement',
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'Class:ProviderContract/Attribute:coverage' => 'Service hours',
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'Class:ProviderContract/Attribute:coverage+' => 'Temporal coverage of the contract, e.g. 24x7, 9x5, etc.',
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'Class:ProviderContract/Attribute:coverage+' => '',
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]);
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//
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@@ -276,7 +276,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:Service/Attribute:contacts_list' => 'Contacts',
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'Class:Service/Attribute:contacts_list+' => 'All the contacts for this service',
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'Class:Service/Attribute:status' => 'Status',
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'Class:Service/Attribute:status+' => 'Service without status or obsolete are not visible on User Portal',
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'Class:Service/Attribute:status+' => '',
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'Class:Service/Attribute:status/Value:implementation' => 'implementation',
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'Class:Service/Attribute:status/Value:implementation+' => 'implementation',
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'Class:Service/Attribute:status/Value:obsolete' => 'obsolete',
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@@ -344,7 +344,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:ServiceSubcategory/Attribute:service_name' => 'Service Name',
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'Class:ServiceSubcategory/Attribute:service_name+' => '',
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'Class:ServiceSubcategory/Attribute:status' => 'Status',
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'Class:ServiceSubcategory/Attribute:status+' => 'Service subcategory without status or obsolete are not visible on User Portal',
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'Class:ServiceSubcategory/Attribute:status+' => '',
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'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implementation',
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'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implementation',
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'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolete',
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@@ -352,7 +352,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:ServiceSubcategory/Attribute:status/Value:production' => 'production',
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'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'production',
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'Class:ServiceSubcategory/Attribute:request_type' => 'Request type',
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'Class:ServiceSubcategory/Attribute:request_type+' => 'Define the type of Ticket (Incident or Service Request) that will be created when a Portal user requests this service subcategory.',
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'Class:ServiceSubcategory/Attribute:request_type+' => '',
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'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident',
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'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident',
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'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'service request',
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@@ -393,7 +393,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:SLT/Attribute:name' => 'Name',
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'Class:SLT/Attribute:name+' => '',
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'Class:SLT/Attribute:priority' => 'Priority',
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'Class:SLT/Attribute:priority+' => 'Ticket priority to which this SLT applies. Only tickets with this priority must comply with this SLT.',
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'Class:SLT/Attribute:priority+' => '',
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'Class:SLT/Attribute:priority/Value:1' => 'critical',
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'Class:SLT/Attribute:priority/Value:1+' => 'critical',
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'Class:SLT/Attribute:priority/Value:2' => 'high',
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@@ -403,21 +403,21 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:SLT/Attribute:priority/Value:4' => 'low',
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'Class:SLT/Attribute:priority/Value:4+' => 'low',
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'Class:SLT/Attribute:request_type' => 'Request type',
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'Class:SLT/Attribute:request_type+' => 'Request type to which this SLT applies. Only tickets with this request type must comply with this SLT.',
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'Class:SLT/Attribute:request_type+' => '',
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'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
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'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
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'Class:SLT/Attribute:request_type/Value:service_request' => 'service request',
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'Class:SLT/Attribute:request_type/Value:service_request+' => 'service request',
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'Class:SLT/Attribute:metric' => 'Metric',
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'Class:SLT/Attribute:metric+' => 'Delay type to which this SLT applies. TTO (Time To Own) or TTR (Time To Resolve).',
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'Class:SLT/Attribute:metric+' => '',
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'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
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'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
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'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
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'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
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'Class:SLT/Attribute:value' => 'Value',
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'Class:SLT/Attribute:value+' => 'Delay value which must not be exceeded to be compliant with the target. The unit is defined in the "unit" attribute.',
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'Class:SLT/Attribute:value+' => '',
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'Class:SLT/Attribute:unit' => 'Unit',
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'Class:SLT/Attribute:unit+' => 'Unit for the delay value.',
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'Class:SLT/Attribute:unit+' => '',
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'Class:SLT/Attribute:unit/Value:hours' => 'hours',
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'Class:SLT/Attribute:unit/Value:hours+' => 'hours',
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'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
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@@ -465,15 +465,13 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Customer contract Name',
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'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
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'Class:lnkCustomerContractToService/Attribute:service_id+' => 'All service subcategories linked to this service are also included by the contract.',
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'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
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'Class:lnkCustomerContractToService/Attribute:service_name' => 'Service Name',
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'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
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'Class:lnkCustomerContractToService/Attribute:sla_id+' => 'Service Level Agreement applicable to this service for this customer contract.',
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'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
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'Class:lnkCustomerContractToService/Attribute:sla_name' => 'SLA Name',
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'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Fournisseur',
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'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
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]);
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//
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@@ -576,3 +574,12 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:lnkContractToDocument/Attribute:provider_id' => 'Provider id',
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'Class:lnkContractToDocument/Attribute:provider_id+' => '',
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]);
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//
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// Class: lnkCustomerContractToService
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//
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Dict::Add('EN US', 'English', 'English', [
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'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Provider id',
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'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
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]);
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@@ -110,11 +110,11 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:Contract/Attribute:cost_unit' => 'Unité de coût',
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'Class:Contract/Attribute:cost_unit+' => '',
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'Class:Contract/Attribute:provider_id' => 'Fournisseur',
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'Class:Contract/Attribute:provider_id+' => 'Fournisseur du contrat. Parfois différent du fournisseur des services liés à ce contrat',
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'Class:Contract/Attribute:provider_id+' => '',
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'Class:Contract/Attribute:provider_name' => 'Nom Fournisseur',
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'Class:Contract/Attribute:provider_name+' => '',
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'Class:Contract/Attribute:status' => 'Etat',
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'Class:Contract/Attribute:status+' => 'L\'état du contrat n\'est pas calculé en fonction des dates de début et de fin. Il doit être mis à jour indépendamment.',
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'Class:Contract/Attribute:status+' => '',
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'Class:Contract/Attribute:status/Value:implementation' => 'Implémentation',
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'Class:Contract/Attribute:status/Value:implementation+' => '',
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'Class:Contract/Attribute:status/Value:obsolete' => 'Obsolète',
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@@ -152,7 +152,7 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:ProviderContract/Attribute:sla' => 'Niveau de service',
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'Class:ProviderContract/Attribute:sla+' => 'Accord de niveau de service (SLA)',
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'Class:ProviderContract/Attribute:coverage' => 'Couverture',
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'Class:ProviderContract/Attribute:coverage+' => 'Fenêtre de couverture temporelle pour ce contrat fournisseur',
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'Class:ProviderContract/Attribute:coverage+' => '',
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]);
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//
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@@ -255,7 +255,7 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:Service/Attribute:contacts_list' => 'Contacts',
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'Class:Service/Attribute:contacts_list+' => 'Tous les contacts pour ce service',
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'Class:Service/Attribute:status' => 'Etat',
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'Class:Service/Attribute:status+' => 'Les services sans état et ceux obsolètes ne sont pas visibles dans le portail utilisateur.',
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'Class:Service/Attribute:status+' => '',
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'Class:Service/Attribute:status/Value:implementation' => 'Implémentation',
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'Class:Service/Attribute:status/Value:implementation+' => '',
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'Class:Service/Attribute:status/Value:obsolete' => 'Obsolète',
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@@ -329,7 +329,7 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:ServiceSubcategory/Attribute:service_name' => 'Nom Service',
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'Class:ServiceSubcategory/Attribute:service_name+' => '',
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'Class:ServiceSubcategory/Attribute:status' => 'Etat',
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'Class:ServiceSubcategory/Attribute:status+' => 'Les sous-catégories de service sans état et celles obsolètes ne sont pas visibles dans le portail utilisateur.',
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'Class:ServiceSubcategory/Attribute:status+' => '',
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'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'Implémentation',
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'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => '',
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'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'Obsolète',
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@@ -378,35 +378,35 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:SLT/Attribute:name' => 'Nom',
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'Class:SLT/Attribute:name+' => '',
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'Class:SLT/Attribute:priority' => 'Priorité',
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'Class:SLT/Attribute:priority+' => 'Priorité du ticket pour laquelle cet objectif est applicable',
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'Class:SLT/Attribute:priority+' => '',
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'Class:SLT/Attribute:priority/Value:1' => 'critique',
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'Class:SLT/Attribute:priority/Value:1+' => '',
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'Class:SLT/Attribute:priority/Value:1+' => 'critique',
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'Class:SLT/Attribute:priority/Value:2' => 'haute',
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'Class:SLT/Attribute:priority/Value:2+' => '',
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'Class:SLT/Attribute:priority/Value:2+' => 'haute',
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'Class:SLT/Attribute:priority/Value:3' => 'moyenne',
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'Class:SLT/Attribute:priority/Value:3+' => '',
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'Class:SLT/Attribute:priority/Value:3+' => 'moyenne',
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'Class:SLT/Attribute:priority/Value:4' => 'basse',
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'Class:SLT/Attribute:priority/Value:4+' => '',
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'Class:SLT/Attribute:priority/Value:4+' => 'basse',
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'Class:SLT/Attribute:request_type' => 'Type de requête',
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'Class:SLT/Attribute:request_type+' => 'Type de requête pour laquelle cet objectif est applicable',
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'Class:SLT/Attribute:request_type+' => '',
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'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
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'Class:SLT/Attribute:request_type/Value:incident+' => '',
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'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
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'Class:SLT/Attribute:request_type/Value:service_request' => 'demande de service',
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'Class:SLT/Attribute:request_type/Value:service_request+' => '',
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'Class:SLT/Attribute:request_type/Value:service_request+' => 'demande de service',
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'Class:SLT/Attribute:metric' => 'Métrique',
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'Class:SLT/Attribute:metric+' => 'Délai controlé par cet objectif (temps de prise en charge ou temps de résolution)',
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'Class:SLT/Attribute:metric+' => '',
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'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
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'Class:SLT/Attribute:metric/Value:tto+' => 'Délai de prise en charge',
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'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
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'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
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'Class:SLT/Attribute:metric/Value:ttr+' => 'Délai de résolution',
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'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
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'Class:SLT/Attribute:value' => 'Valeur',
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'Class:SLT/Attribute:value+' => 'Valeur à ne pas dépasser pour la métrique et le type de requête définis dans cet objectif',
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'Class:SLT/Attribute:value+' => '',
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'Class:SLT/Attribute:unit' => 'Unité',
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'Class:SLT/Attribute:unit+' => 'Unité à appliquer à la valeur',
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'Class:SLT/Attribute:unit+' => '',
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'Class:SLT/Attribute:unit/Value:hours' => 'heures',
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'Class:SLT/Attribute:unit/Value:hours+' => '',
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'Class:SLT/Attribute:unit/Value:hours+' => 'heures',
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'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
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'Class:SLT/Attribute:unit/Value:minutes+' => '',
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'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes',
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]);
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//
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@@ -450,15 +450,13 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Nom contrat client',
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'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
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'Class:lnkCustomerContractToService/Attribute:service_id+' => 'Toutes les sous catégories de service liées à ce service sont aussi incluses dans ce contrat client',
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'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
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'Class:lnkCustomerContractToService/Attribute:service_name' => 'Nom service',
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'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
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'Class:lnkCustomerContractToService/Attribute:sla_id+' => 'Niveau d\'engagement pour ce service dans le cadre de ce contrat client',
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'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
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'Class:lnkCustomerContractToService/Attribute:sla_name' => 'Nom SLA',
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'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
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'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Fournisseur',
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'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
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]);
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//
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@@ -567,3 +565,12 @@ Dict::Add('FR FR', 'French', 'Français', [
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'Class:lnkContractToDocument/Attribute:provider_id' => 'Fournisseur',
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'Class:lnkContractToDocument/Attribute:provider_id+' => '',
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]);
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//
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// Class: lnkCustomerContractToService
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//
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Dict::Add('FR FR', 'French', 'Français', [
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'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Fournisseur',
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'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
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||||
]);
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@@ -128,11 +128,11 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:Contract/Attribute:cost_unit' => 'Cost unit',
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'Class:Contract/Attribute:cost_unit+' => '',
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'Class:Contract/Attribute:provider_id' => 'Provider',
|
||||
'Class:Contract/Attribute:provider_id+' => 'Provider organization for this contract. Can be different from the provider of the associated services.',
|
||||
'Class:Contract/Attribute:provider_id+' => '',
|
||||
'Class:Contract/Attribute:provider_name' => 'Provider Name',
|
||||
'Class:Contract/Attribute:provider_name+' => 'Common name',
|
||||
'Class:Contract/Attribute:status' => 'Status',
|
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'Class:Contract/Attribute:status+' => 'The status is not computed based on start and end dates. It must be set manually.',
|
||||
'Class:Contract/Attribute:status+' => '',
|
||||
'Class:Contract/Attribute:status/Value:implementation' => 'implementation',
|
||||
'Class:Contract/Attribute:status/Value:implementation+' => 'implementation',
|
||||
'Class:Contract/Attribute:status/Value:obsolete' => 'obsolete',
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||||
@@ -165,7 +165,7 @@ Dict::Add('EN US', 'English', 'English', [
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'Class:ProviderContract/Attribute:sla' => 'SLA',
|
||||
'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement',
|
||||
'Class:ProviderContract/Attribute:coverage' => 'Service hours',
|
||||
'Class:ProviderContract/Attribute:coverage+' => 'Temporal coverage of the contract, e.g. 24x7, 9x5, etc.',
|
||||
'Class:ProviderContract/Attribute:coverage+' => '',
|
||||
'Class:ProviderContract/Attribute:contracttype_id' => 'Contract type',
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||||
'Class:ProviderContract/Attribute:contracttype_id+' => '',
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||||
'Class:ProviderContract/Attribute:contracttype_name' => 'Contract type name',
|
||||
@@ -250,7 +250,7 @@ Dict::Add('EN US', 'English', 'English', [
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||||
'Class:Service/Attribute:contacts_list' => 'Contacts',
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||||
'Class:Service/Attribute:contacts_list+' => 'All the contacts for this service',
|
||||
'Class:Service/Attribute:status' => 'Status',
|
||||
'Class:Service/Attribute:status+' => 'Service without status or obsolete are not visible on User Portal',
|
||||
'Class:Service/Attribute:status+' => '',
|
||||
'Class:Service/Attribute:status/Value:implementation' => 'implementation',
|
||||
'Class:Service/Attribute:status/Value:implementation+' => 'implementation',
|
||||
'Class:Service/Attribute:status/Value:obsolete' => 'obsolete',
|
||||
@@ -328,7 +328,7 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'service request',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'service request',
|
||||
'Class:ServiceSubcategory/Attribute:status' => 'Status',
|
||||
'Class:ServiceSubcategory/Attribute:status+' => 'Service subcategory without status or obsolete are not visible on User Portal',
|
||||
'Class:ServiceSubcategory/Attribute:status+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implementation',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implementation',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolete',
|
||||
@@ -369,7 +369,7 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:SLT/Attribute:name' => 'Name',
|
||||
'Class:SLT/Attribute:name+' => '',
|
||||
'Class:SLT/Attribute:priority' => 'Priority',
|
||||
'Class:SLT/Attribute:priority+' => 'Ticket priority to which this SLT applies. Only tickets with this priority must comply with this SLT.',
|
||||
'Class:SLT/Attribute:priority+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:1' => 'critical',
|
||||
'Class:SLT/Attribute:priority/Value:1+' => 'critical',
|
||||
'Class:SLT/Attribute:priority/Value:2' => 'high',
|
||||
@@ -379,21 +379,21 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:SLT/Attribute:priority/Value:4' => 'low',
|
||||
'Class:SLT/Attribute:priority/Value:4+' => 'low',
|
||||
'Class:SLT/Attribute:request_type' => 'Request type',
|
||||
'Class:SLT/Attribute:request_type+' => 'Request type to which this SLT applies. Only tickets with this request type must comply with this SLT.',
|
||||
'Class:SLT/Attribute:request_type+' => '',
|
||||
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
|
||||
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
|
||||
'Class:SLT/Attribute:request_type/Value:service_request' => 'service request',
|
||||
'Class:SLT/Attribute:request_type/Value:service_request+' => 'service request',
|
||||
'Class:SLT/Attribute:metric' => 'Metric',
|
||||
'Class:SLT/Attribute:metric+' => 'Delay type to which this SLT applies. TTO (Time To Own) or TTR (Time To Resolve).',
|
||||
'Class:SLT/Attribute:metric+' => '',
|
||||
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
|
||||
'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
|
||||
'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
|
||||
'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
|
||||
'Class:SLT/Attribute:value' => 'Value',
|
||||
'Class:SLT/Attribute:value+' => 'Delay value which must not be exceeded to be compliant with the target. The unit is defined in the "unit" attribute.',
|
||||
'Class:SLT/Attribute:value+' => '',
|
||||
'Class:SLT/Attribute:unit' => 'Unit',
|
||||
'Class:SLT/Attribute:unit+' => 'Unit for the delay value.',
|
||||
'Class:SLT/Attribute:unit+' => '',
|
||||
'Class:SLT/Attribute:unit/Value:hours' => 'hours',
|
||||
'Class:SLT/Attribute:unit/Value:hours+' => 'hours',
|
||||
'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
|
||||
@@ -443,15 +443,13 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Customer contract Name',
|
||||
'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id+' => 'All service subcategories linked to this service are also included by the contract.',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_name' => 'Service Name',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id+' => 'Service Level Agreement applicable to this service for this customer contract.',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_name' => 'SLA Name',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Provider id',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
@@ -470,8 +468,6 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_id+' => '',
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_name' => 'Provider contract Name',
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_name+' => '',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id' => 'Provider id',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
@@ -538,3 +534,21 @@ Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:lnkContractToDocument/Attribute:provider_id' => 'Provider id',
|
||||
'Class:lnkContractToDocument/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
// Class: lnkCustomerContractToService
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Provider id',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
// Class: lnkProviderContractToService
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', [
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id' => 'Provider id',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
@@ -102,11 +102,11 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:Contract/Attribute:cost_unit' => 'Unité de coût',
|
||||
'Class:Contract/Attribute:cost_unit+' => '',
|
||||
'Class:Contract/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:Contract/Attribute:provider_id+' => 'Fournisseur du contrat. Parfois différent du fournisseur des services liés à ce contrat.',
|
||||
'Class:Contract/Attribute:provider_id+' => '',
|
||||
'Class:Contract/Attribute:provider_name' => 'Nom Fournisseur',
|
||||
'Class:Contract/Attribute:provider_name+' => '',
|
||||
'Class:Contract/Attribute:status' => 'Etat',
|
||||
'Class:Contract/Attribute:status+' => 'L\'état du contrat n\'est pas calculé en fonction des dates de début et de fin. Il doit être mis à jour indépendamment.',
|
||||
'Class:Contract/Attribute:status+' => '',
|
||||
'Class:Contract/Attribute:status/Value:implementation' => 'Implémentation',
|
||||
'Class:Contract/Attribute:status/Value:implementation+' => '',
|
||||
'Class:Contract/Attribute:status/Value:obsolete' => 'Obsolète',
|
||||
@@ -139,7 +139,7 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:ProviderContract/Attribute:sla' => 'Niveau de service',
|
||||
'Class:ProviderContract/Attribute:sla+' => 'Accord de niveau de service (SLA)',
|
||||
'Class:ProviderContract/Attribute:coverage' => 'Couverture',
|
||||
'Class:ProviderContract/Attribute:coverage+' => 'Fenêtre de couverture temporelle pour ce contrat fournisseur',
|
||||
'Class:ProviderContract/Attribute:coverage+' => '',
|
||||
'Class:ProviderContract/Attribute:contracttype_id' => 'Type de contrat',
|
||||
'Class:ProviderContract/Attribute:contracttype_id+' => '',
|
||||
'Class:ProviderContract/Attribute:contracttype_name' => 'Nom Type de contrat',
|
||||
@@ -230,7 +230,7 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:Service/Attribute:contacts_list' => 'Contacts',
|
||||
'Class:Service/Attribute:contacts_list+' => 'Tous les contacts liés à ce service',
|
||||
'Class:Service/Attribute:status' => 'Etat',
|
||||
'Class:Service/Attribute:status+' => 'Les services sans état et ceux obsolètes ne sont pas visibles dans le portail utilisateur.',
|
||||
'Class:Service/Attribute:status+' => '',
|
||||
'Class:Service/Attribute:status/Value:implementation' => 'Implémentation',
|
||||
'Class:Service/Attribute:status/Value:implementation+' => '',
|
||||
'Class:Service/Attribute:status/Value:obsolete' => 'Obsolète',
|
||||
@@ -244,7 +244,7 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:Service/Attribute:providercontracts_list' => 'Contrats fournisseur',
|
||||
'Class:Service/Attribute:providercontracts_list+' => 'Tous les contrats fournisseurs qui offrent du support pour ce service',
|
||||
'Class:Service/Attribute:functionalcis_list' => 'CIs',
|
||||
'Class:Service/Attribute:functionalcis_list+' => 'Tous les éléments de configuration utilisés pour fournir ce service',
|
||||
'Class:Service/Attribute:functionalcis_list+' => 'Tous les éléments de configuration utilsiés pour fournir ce service',
|
||||
'Class:Service/Attribute:servicesubcategories_list' => 'Sous catégories de service',
|
||||
'Class:Service/Attribute:servicesubcategories_list+' => 'Toutes les sous catégories de service pour ce service',
|
||||
'Class:Service/Attribute:servicesubcategories_list/UI:Links:Create:Button+' => 'Créer une %4$s',
|
||||
@@ -310,11 +310,11 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:ServiceSubcategory/Attribute:request_type' => 'Type de requête',
|
||||
'Class:ServiceSubcategory/Attribute:request_type+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'demande de service',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'demande de service',
|
||||
'Class:ServiceSubcategory/Attribute:status' => 'Etat',
|
||||
'Class:ServiceSubcategory/Attribute:status+' => 'Les sous-catégories de service sans état et celles obsolètes ne sont pas visibles dans le portail utilisateur.',
|
||||
'Class:ServiceSubcategory/Attribute:status+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'Implémentation',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => '',
|
||||
'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'Obsolète',
|
||||
@@ -361,35 +361,35 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:SLT/Attribute:name' => 'Nom',
|
||||
'Class:SLT/Attribute:name+' => '',
|
||||
'Class:SLT/Attribute:priority' => 'Priorité',
|
||||
'Class:SLT/Attribute:priority+' => 'Priorité du ticket pour laquelle cet objectif est applicable',
|
||||
'Class:SLT/Attribute:priority+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:1' => 'critique',
|
||||
'Class:SLT/Attribute:priority/Value:1+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:1+' => 'critique',
|
||||
'Class:SLT/Attribute:priority/Value:2' => 'haute',
|
||||
'Class:SLT/Attribute:priority/Value:2+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:2+' => 'haute',
|
||||
'Class:SLT/Attribute:priority/Value:3' => 'moyenne',
|
||||
'Class:SLT/Attribute:priority/Value:3+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:3+' => 'moyenne',
|
||||
'Class:SLT/Attribute:priority/Value:4' => 'basse',
|
||||
'Class:SLT/Attribute:priority/Value:4+' => '',
|
||||
'Class:SLT/Attribute:priority/Value:4+' => 'basse',
|
||||
'Class:SLT/Attribute:request_type' => 'Type de requête',
|
||||
'Class:SLT/Attribute:request_type+' => 'Type de requête pour laquelle cet objectif est applicable',
|
||||
'Class:SLT/Attribute:request_type+' => '',
|
||||
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
|
||||
'Class:SLT/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
|
||||
'Class:SLT/Attribute:request_type/Value:service_request' => 'demande de service',
|
||||
'Class:SLT/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:SLT/Attribute:request_type/Value:service_request+' => 'demande de service',
|
||||
'Class:SLT/Attribute:metric' => 'Métrique',
|
||||
'Class:SLT/Attribute:metric+' => 'Délai controlé par cet objectif (temps de prise en charge ou temps de résolution)',
|
||||
'Class:SLT/Attribute:metric+' => '',
|
||||
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
|
||||
'Class:SLT/Attribute:metric/Value:tto+' => 'Délai de prise en charge',
|
||||
'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
|
||||
'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
|
||||
'Class:SLT/Attribute:metric/Value:ttr+' => 'Délai de résolution',
|
||||
'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
|
||||
'Class:SLT/Attribute:value' => 'Valeur',
|
||||
'Class:SLT/Attribute:value+' => 'Valeur à ne pas dépasser pour la métrique et le type de requête définis',
|
||||
'Class:SLT/Attribute:value+' => '',
|
||||
'Class:SLT/Attribute:unit' => 'Unité',
|
||||
'Class:SLT/Attribute:unit+' => 'Unité à appliquer à la valeur',
|
||||
'Class:SLT/Attribute:unit+' => '',
|
||||
'Class:SLT/Attribute:unit/Value:hours' => 'heures',
|
||||
'Class:SLT/Attribute:unit/Value:hours+' => '',
|
||||
'Class:SLT/Attribute:unit/Value:hours+' => 'heures',
|
||||
'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
|
||||
'Class:SLT/Attribute:unit/Value:minutes+' => '',
|
||||
'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes',
|
||||
'Class:SLT/Attribute:slas_list' => 'SLAs',
|
||||
'Class:SLT/Attribute:slas_list+' => 'Tous les niveaux de service utilisant cet objectif',
|
||||
]);
|
||||
@@ -435,15 +435,13 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Nom contrat client',
|
||||
'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id+' => 'Toutes les sous catégories de service liées à ce service sont aussi incluses dans ce contrat client',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_name' => 'Nom service',
|
||||
'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id+' => 'Niveau d\'engagement pour ce service dans le cadre de ce contrat client',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_name' => 'Nom SLA',
|
||||
'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
@@ -462,8 +460,6 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_id+' => '',
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_name' => 'Nom contrat fournisseur',
|
||||
'Class:lnkProviderContractToService/Attribute:providercontract_name+' => '',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
@@ -536,3 +532,21 @@ Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:lnkContractToDocument/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:lnkContractToDocument/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
// Class: lnkCustomerContractToService
|
||||
//
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:lnkCustomerContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
//
|
||||
// Class: lnkProviderContractToService
|
||||
//
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', [
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id' => 'Fournisseur',
|
||||
'Class:lnkProviderContractToService/Attribute:provider_id+' => '',
|
||||
]);
|
||||
|
||||
Reference in New Issue
Block a user