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N°463 - Load localized Query Phrases at Setup

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vdumas
2021-03-25 18:41:00 +01:00
parent 407a651e44
commit f53abf9a45
5 changed files with 233 additions and 3 deletions
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2
application/query.class.inc.php
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@@ -84,7 +84,7 @@ class QueryOQL extends Query
"key_type" => "autoincrement",
"name_attcode" => "name",
"state_attcode" => "",
"reconc_keys" => array(),
"reconc_keys" => array('oql', 'is_template'),
"db_table" => "priv_query_oql",
"db_key_field" => "id",
"db_finalclass_field" => "",

106
datamodels/2.x/itop-tickets/data/en_us.data.itop-tickets.xml Normal file
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@@ -0,0 +1,106 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<QueryOQL alias="QueryOQL" id="8">
<name>Agent of the Ticket</name>
<description>Can be used in Notification, to notify the agent of a Ticket.</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;agent_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Agent of the Ticket</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="4">
<name>Agent of the Ticket unless the agent himself triggered the notification</name>
<description>Can be used in Notification, to notify the agent of a Ticket.
No email will be send if the person who triggered that notification is the agent himself.
</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;agent_id AND id != :current_contact_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Agent of the Ticket unless the agent himself triggered the notification</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="3">
<name>Caller and Contacts linked to the Ticket</name>
<description>Can be used in Notification, to notify the caller and all contacts associated to a Ticket</description>
<is_template>yes</is_template>
<oql>SELECT Contact AS C JOIN lnkContactToTicket AS L ON L.contact_id=C.id WHERE L.ticket_id=:this-&gt;id
UNION
SELECT Person WHERE id=:this-&gt;caller_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Caller and Contacts linked to the Ticket</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="1">
<name>Caller of the Ticket</name>
<description>To be used in Notification, to notify the caller of a Ticket</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;caller_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Caller of the Ticket</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="2">
<name>Contacts linked to the Ticket</name>
<description>Can be used in Notification, to notify contacts associated to a Ticket</description>
<is_template>yes</is_template>
<oql>SELECT Contact AS C JOIN lnkContactToTicket AS L ON L.contact_id=C.id WHERE L.ticket_id=:this-&gt;id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Contacts linked to the Ticket</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="7">
<name>Manager of the Ticket caller</name>
<description>Can be used in Ticket Notification, to notify the manager of the caller.</description>
<is_template>yes</is_template>
<oql>SELECT Person AS manager JOIN Person AS employee ON employee.manager_id = manager.id WHERE employee.id=:this-&gt;caller_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Manager of the Ticket caller</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="9">
<name>Person who triggered the notification</name>
<description>Can be used in Notification, to notify the person whom by their action triggered the notification.
If used alone, it returns the person connected to iTop and running that query.
</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id = :current_contact_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Person who triggered the notification</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="6">
<name>Team members of the Ticket</name>
<description>Can be used in Notification, to notify the team members, to which the Ticket was dispatched.</description>
<is_template>yes</is_template>
<oql>SELECT Person AS P JOIN lnkPersonToTeam AS L ON L.person_id=P.id
WHERE L.team_id = :this-&gt;team_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Team members of the Ticket</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="5">
<name>Team members of the Ticket other than the agent</name>
<description>Can be used in Notification, to notify the team members, to which the Ticket was dispatched.
The agent himself is excluded from that list.
</description>
<is_template>yes</is_template>
<oql>SELECT Person AS P JOIN lnkPersonToTeam AS L ON L.person_id=P.id
WHERE L.team_id = :this-&gt;team_id AND P.id != :this-&gt;agent_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Team members of the Ticket other than the agent</friendlyname>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="10">
<name>Team of the Ticket</name>
<description>Can be used in Notification, to notify the team generic email, to which the Ticket was dispatched.</description>
<is_template>yes</is_template>
<oql>SELECT Team WHERE id = :this-&gt;team_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
<friendlyname>Team of the Ticket</friendlyname>
</QueryOQL>
</Set>

94
datamodels/2.x/itop-tickets/data/fr_fr.data.itop-tickets.xml Normal file
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@@ -0,0 +1,94 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<QueryOQL alias="QueryOQL" id="8">
<name>L'agent du ticket</name>
<description>Utilisable dans les notifications, pour informer l'agent en charge du ticket.</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;agent_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="4">
<name>L'agent du ticket s'il n'a pas déclenché la notification</name>
<description>Utilisable dans les notifications, pour informer l'agent en charge du ticket, sauf si c'est l'agent lui-même qui déclenche la notification
</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;agent_id AND id != :current_contact_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="3">
<name>Le demandeur et les contacts liés au Ticket</name>
<description>Utilisable dans les notifications, pour informer le demandeur ainsi que tout les contacts liés au ticket</description>
<is_template>yes</is_template>
<oql>SELECT Contact AS C JOIN lnkContactToTicket AS L ON L.contact_id=C.id WHERE L.ticket_id=:this-&gt;id
UNION SELECT Person WHERE id=:this-&gt;caller_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="1">
<name>Le demandeur du Ticket</name>
<description>Utilisable dans les notifications, pour informer le demandeur du ticket</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id=:this-&gt;caller_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="2">
<name>Les contacts liés au Ticket</name>
<description>Utilisable dans les notifications, pour informer tout les contacts liés au ticket</description>
<is_template>yes</is_template>
<oql>SELECT Contact AS C JOIN lnkContactToTicket AS L ON L.contact_id=C.id WHERE L.ticket_id=:this-&gt;id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="7">
<name>Le manager du demandeur</name>
<description>Utilisable dans les notifications, pour informer le manager du demandeur d'un Ticket</description>
<is_template>yes</is_template>
<oql>SELECT Person AS manager JOIN Person AS employee ON employee.manager_id = manager.id WHERE employee.id=:this-&gt;caller_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="9">
<name>La personne qui a déclenché la notification</name>
<description>Utilisable dans les notifications, pour informer la personne qui a effectué l'action qui a provoqué la notification.
Utilisée seule, cette requête retourne la personne liée à l'utilisateur iTop qui l'execute.
</description>
<is_template>yes</is_template>
<oql>SELECT Person WHERE id = :current_contact_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="6">
<name>Les membres de l'équipe en charge du Ticket</name>
<description>Utilisable dans les notifications, pour informer les membres de l'équipe en charge du ticket.</description>
<is_template>yes</is_template>
<oql>SELECT Person AS P JOIN lnkPersonToTeam AS L ON L.person_id=P.id
WHERE L.team_id = :this-&gt;team_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="5">
<name>Les membres de l'équipe hors l'agent</name>
<description>Utilisable dans les notifications, pour informer les membres de l'équipe en charge du ticket.
L'agent lui-même est exclus de cette liste.
</description>
<is_template>yes</is_template>
<oql>SELECT Person AS P JOIN lnkPersonToTeam AS L ON L.person_id=P.id
WHERE L.team_id = :this-&gt;team_id AND P.id != :this-&gt;agent_id
</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
<QueryOQL alias="QueryOQL" id="10">
<name>L'équipe du Ticket</name>
<description>Utilisable dans les notifications, pour informer l'équipe en charge du ticket, via son email générique.</description>
<is_template>yes</is_template>
<oql>SELECT Team WHERE id = :this-&gt;team_id</oql>
<fields>id,email</fields>
<finalclass>QueryOQL</finalclass>
</QueryOQL>
</Set>

28
datamodels/2.x/itop-tickets/module.itop-tickets.php
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@@ -67,5 +67,33 @@ class TicketsInstaller extends ModuleInstallerAPI
utils::EnrichRaisedException($oTrigger, $e);
}
}
// It's not very clear if it make sense to test a particular version,
// as the loading mechanism checks object existence using reconc_keys
// and do not recreate them, nor update existing.
// Without test, new entries added to the data files, would be automatically loaded
if (($sPreviousVersion === '') ||
(version_compare($sPreviousVersion, $sCurrentVersion, '<')
and version_compare($sPreviousVersion, '3.0.1', '<'))) {
$oDataLoader = new XMLDataLoader();
CMDBObject::SetTrackInfo("Initialization");
$oMyChange = CMDBObject::GetCurrentChange();
$sFileName = '';
$oFileConfig = new Config(APPCONF.'production/'.ITOP_CONFIG_FILE);
if (is_object($oFileConfig)) 2
{
$sLang = str_replace(' ', '_', strtolower($oFileConfig->GetDefaultLanguage()));
$sFileName = dirname(__FILE__)."/data/{$sLang}.data.itop-tickets.xml";
SetupLog::Info("Searching file: $sFileName");
}
if (!file_exists($sFileName)) {
$sFileName = dirname(__FILE__)."/data/en_us.data.itop-tickets.xml";
}
SetupLog::Info("Loading file: $sFileName");
$oDataLoader->StartSession($oMyChange);
$oDataLoader->LoadFile($sFileName, false, true);
$oDataLoader->EndSession();
}
}
}

6
setup/xmldataloader.class.inc.php
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@@ -179,10 +179,12 @@ class XMLDataLoader
/**
* Helper function to load the objects from a standard XML file into the database
*
* @param $sFilePath string The full path to the XML file to load
* @param $bUpdateKeyCacheOnly bool Set to true to *just* update the keys cache but not reload the objects
* @param bool $bSearch Set to true to create objects only if they do not already exist based on reconciliation keys
*/
function LoadFile($sFilePath, $bUpdateKeyCacheOnly = false)
function LoadFile($sFilePath, $bUpdateKeyCacheOnly = false, bool $bSearch = false)
{
global $aKeys;
@@ -298,7 +300,7 @@ class XMLDataLoader
}
}
}
$this->StoreObject($sClass, $oTargetObj, $iSrcId, $bUpdateKeyCacheOnly, $bUpdateKeyCacheOnly);
$this->StoreObject($sClass, $oTargetObj, $iSrcId, $bSearch || $bUpdateKeyCacheOnly, $bUpdateKeyCacheOnly);
}
return true;
}