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N°7484 - "autoresolve" Parent-Child now supports Friendlyname customization

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This commit is contained in:
vdumas
2024-05-22 12:41:27 +02:00
parent 2389a5d720
commit d9fcde8dbb
3 changed files with 3 additions and 3 deletions
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2
datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
View File

@@ -1257,7 +1257,7 @@
$this->Set('team_id', $oParentTicket->Get('team_id'));
$this->Set('agent_id', $oParentTicket->Get('agent_id'));
}
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->Get('ref').']]';
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->GetKey().'|'.$oParentTicket->Get('ref').']]';
$this->Set('solution', Dict::Format('Tickets:ResolvedFrom', $sParent, MetaModel::GetName(get_class($oParentTicket))));
$this->ApplyStimulus('ev_autoresolve');
$this->DBUpdate();

2
datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml
View File

@@ -1388,7 +1388,7 @@
$this->Set('team_id', $oParentTicket->Get('team_id'));
$this->Set('agent_id', $oParentTicket->Get('agent_id'));
}
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->Get('ref').']]';
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->GetKey().'|'.$oParentTicket->Get('ref').']]';
$this->Set('solution', Dict::Format('Tickets:ResolvedFrom', $sParent, MetaModel::GetName(get_class($oParentTicket))));
$this->ApplyStimulus('ev_autoresolve');
$this->DBUpdate();

2
datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
View File

@@ -1430,7 +1430,7 @@
$this->Set('team_id', $oParentTicket->Get('team_id'));
$this->Set('agent_id', $oParentTicket->Get('agent_id'));
}
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->Get('ref').']]';
$sParent = '[['.get_class($oParentTicket).':'.$oParentTicket->GetKey().'|'.$oParentTicket->Get('ref').']]';
$this->Set('solution', Dict::Format('Tickets:ResolvedFrom', $sParent, MetaModel::GetName(get_class($oParentTicket))));
$this->ApplyStimulus('ev_autoresolve');
$this->DBUpdate();