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N°5908 - add a description on "known error" tab on UserRequest and Incident

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This commit is contained in:
vdumas
2023-02-08 19:00:57 +01:00
parent d358c9e8fa
commit ce162f05da
5 changed files with 25 additions and 29 deletions
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18
datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
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@@ -1209,24 +1209,22 @@
parent::DisplayBareRelations($oPage, $bEditMode);
$sKnownErrorClass = 'KnownError';
$sTabCode = 'Class:UserRequest:KnownErrorList';
if (MetaModel::IsValidClass($sKnownErrorClass)) {
//Search for known errors
$oPage->SetCurrentTab('Class:UserRequest:KnownErrorList');
$iTicketID = $this->GetKey();;
$oKnownErrorSet = new CMDBObjectSet(DBObjectSearch::FromOQL("SELECT KnownError AS ke JOIN lnkErrorToFunctionalCI AS l1 ON l1.error_id=ke.id JOIN FunctionalCI AS ci ON l1.functionalci_id=ci.id JOIN lnkFunctionalCIToTicket AS l2 ON l2.functionalci_id=ci.id WHERE l2.ticket_id=$iTicketID"));
$iNumberKE=$oKnownErrorSet->count();
if ($iNumberKE > 0)
{
$oPage->SetCurrentTab('Class:UserRequest:KnownErrorList', Dict::S('Class:UserRequest:KnownErrorList')." ($iNumberKE)");
}
else
{
$oPage->SetCurrentTab('Class:UserRequest:KnownErrorList');
}
if ($iNumberKE > 0) {
$oPage->SetCurrentTab($sTabCode, Dict::S($sTabCode)." ($iNumberKE)", Dict::S($sTabCode."+"));
} else {
$oPage->SetCurrentTab($sTabCode, Dict::S($sTabCode), Dict::S($sTabCode."+"));
}
self::DisplaySet($oPage, $oKnownErrorSet, [
'menu' => false,
'panel_title' => Dict::S('Class:UserRequest:KnownErrorList'),
'panel_title' => Dict::S($sTabCode),
'panel_icon' => MetaModel::GetClassIcon($sKnownErrorClass, false),
'panel_title_tooltip' => Dict::S($sTabCode."+"),
]);
}
}]]></code>