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Customers portal : Final touches on default portal configuration

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SVN:trunk[4258]
This commit is contained in:
Guillaume Lajarige
2016-06-23 13:59:20 +00:00
parent 31cafcf2dd
commit c177264113
2 changed files with 17 additions and 38 deletions
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4
datamodels/2.x/itop-knownerror-mgmt/datamodel.itop-knownerror-mgmt.xml
View File

@@ -633,7 +633,9 @@
<title>FAQs</title>
<fields>
<field id="error_code"/>
<field id="key_words"/>
<field id="key_words">
<hidden>true</hidden>
</field>
</fields>
<actions>
<action id="view" xsi:type="view"/>

51
datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
View File

@@ -1313,8 +1313,10 @@
</div>
<div class="form_field" data-field-id="last_update" data-field-flags="read_only">
</div>
<!--<div class="form_field" data-field-id="resolution_date" data-field-flags="read_only">
</div>-->
<div class="form_field" data-field-id="resolution_date" data-field-flags="read_only">
</div>
<div class="form_field" data-field-id="agent_id" data-field-flags="read_only">
</div>
</div>
</div>
<div>
@@ -1374,14 +1376,20 @@
<class id="Organization">
<scopes>
<scope id="all">
<oql_view><![CDATA[SELECT Organization]]></oql_view>
<oql_view><![CDATA[SELECT Organization WHERE id = :current_contact->org_id]]></oql_view>
</scope>
</scopes>
</class>
<class id="Contact">
<scopes>
<scope id="all">
<oql_view><![CDATA[SELECT Contact WHERE org_id = :current_contact->org_id]]></oql_view>
</scope>
<scope id="all">
<oql_view><![CDATA[SELECT Contact]]></oql_view>
<allowed_profiles>
<allowed_profile id="Administrator"/>
</allowed_profiles>
</scope>
</scopes>
<lists>
@@ -1400,20 +1408,10 @@
</list>
</lists>
</class>
<class id="Person">
<scopes>
<scope id="administrator">
<oql_view><![CDATA[SELECT Person AS P]]></oql_view>
<allowed_profiles>
<allowed_profile id="Administrator"/>
</allowed_profiles>
</scope>
</scopes>
</class>
<class id="ServiceFamily">
<scopes>
<scope id="all">
<oql_view><![CDATA[SELECT ServiceFamily]]></oql_view>
<oql_view><![CDATA[SELECT ServiceFamily AS sf JOIN Service AS s ON s.servicefamily_id = sf.id JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :current_contact->org_id]]></oql_view>
</scope>
</scopes>
</class>
@@ -1427,44 +1425,23 @@
<class id="ServiceSubcategory">
<scopes>
<scope id="all">
<oql_view><![CDATA[SELECT ServiceSubcategory WHERE status != 'obsolete']]></oql_view>
<oql_view><![CDATA[SELECT ServiceSubcategory AS ssc JOIN Service AS s ON ssc.service_id=s.id JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :current_contact->org_id AND ssc.status != 'obsolete']]></oql_view>
</scope>
</scopes>
</class>
<class id="Ticket">
<lifecycle>
<transitions>
<transition id="ev_resolve">
<fields>
<field id="agent_id">
<must_prompt/>
</field>
</fields>
<allowed_profiles>
<allowed_profile id="Portal user"/>
</allowed_profiles>
</transition>
</transitions>
</lifecycle>
<scopes>
<scope id="all">
<oql_view><![CDATA[SELECT Ticket AS T WHERE T.caller_id = :current_contact_id AND T.finalclass IN ('UserRequest', 'Incident')]]></oql_view>
<oql_edit><![CDATA[SELECT Ticket AS T]]></oql_edit>
</scope>
<scope id="portal-power-user">
<oql_view><![CDATA[SELECT Ticket AS T WHERE T.finalclass IN ('UserRequest', 'Incident')]]></oql_view>
<oql_view><![CDATA[SELECT Ticket AS T WHERE T.org_id = :current_contact->org_id AND T.finalclass IN ('UserRequest', 'Incident')]]></oql_view>
<oql_edit><![CDATA[SELECT Ticket AS T]]></oql_edit>
<allowed_profiles>
<allowed_profile id="Portal power user"/>
</allowed_profiles>
</scope>
<scope id="admin">
<oql_view><![CDATA[SELECT Ticket AS T]]></oql_view>
<oql_edit><![CDATA[SELECT Ticket AS T]]></oql_edit>
<allowed_profiles>
<allowed_profile id="Administrator"/>
</allowed_profiles>
</scope>
</scopes>
</class>
</classes>