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One small step for making the portal more generic...

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SVN:trunk[3261]
This commit is contained in:
Denis Flaven
2014-07-10 12:48:00 +00:00
parent 7d3a93c374
commit 7ca8c3e834
1 changed files with 31 additions and 27 deletions
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58
portal/index.php
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@@ -902,50 +902,54 @@ function ShowDetailsRequest(WebPage $oP, $oObj)
$sLogAttCode = GetConstant($sClass, 'PUBLIC_LOG');
$sUserCommentAttCode = GetConstant($sClass, 'USER_COMMENT');
$bIsEscalateButton = false;
$bIsReopenButton = false;
$bIsCloseButton = false;
$bIsEscalateButton = false;
$bEditAttachments = false;
$aEditAtt = array(); // List of attributes editable in the main form
if (!MetaModel::DBIsReadOnly())
{
switch($oObj->GetState())
{
case 'new':
case 'assigned':
case 'frozen':
case 'pending':
case 'dispatched':
case 'redispatched':
$aEditAtt = array(
$sLogAttCode => '????'
);
$bEditAttachments = true;
// disabled - $bIsEscalateButton = true;
break;
case 'escalated_tto':
case 'escalated_ttr':
$aEditAtt = array(
$sLogAttCode => '????'
);
$bEditAttachments = true;
break;
{
case 'resolved':
$aEditAtt = array();
if (array_key_exists('ev_reopen', MetaModel::EnumStimuli($sClass)))
$aTransitions = $oObj->EnumTransitions();
$oSet = DBObjectSet::FromObject($oObj);
// Add the "Reopen" button if this is valid action
if (array_key_exists('ev_reopen', $aTransitions) && UserRights::IsStimulusAllowed($sClass, 'ev_reopen', $oSet))
{
$bIsReopenButton = true;
MakeStimulusForm($oP, $oObj, 'ev_reopen', array($sLogAttCode));
}
$bIsCloseButton = true;
MakeStimulusForm($oP, $oObj, 'ev_close', array('user_satisfaction', $sUserCommentAttCode));
// Add the "Close" button if this is valid action
if (array_key_exists('ev_close', $aTransitions) && UserRights::IsStimulusAllowed($sClass, 'ev_close', $oSet))
{
$bIsCloseButton = true;
MakeStimulusForm($oP, $oObj, 'ev_close', array('user_satisfaction', $sUserCommentAttCode));
}
break;
case 'closed':
case 'closure_requested':
// By convention 'closed' is the final state of a ticket and nothing can be done in such a state
break;
default:
// In all other states, the only possible action is to update the ticket (both the case log and the attachments)
// This update is possible only if the case log field is not read-only or hidden in the current state
$iFlags = $oObj->GetAttributeFlags($sLogAttCode);
$bReadOnly = (($iFlags & (OPT_ATT_READONLY | OPT_ATT_HIDDEN)) != 0);
if ($bReadOnly)
{
$aEditAtt = array();
$bEditAttachments = false;
}
else
{
$aEditAtt = array(
$sLogAttCode => '????'
);
$bEditAttachments = true;
}
break;
}
}