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Changed the priority (and its computation)

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SVN:trunk[537]
This commit is contained in:
Romain Quetiez
2010-07-02 16:21:03 +00:00
parent 147d6ebe8e
commit 79f5151de4
1 changed files with 30 additions and 10 deletions
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40
modules/itop-tickets-1.0.0/model.itop-tickets.php
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@@ -189,7 +189,7 @@ class Incident extends Ticket
MetaModel::Init_AddAttribute(new AttributeString("product", array("allowed_values"=>null, "sql"=>"product", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeEnum("impact", array("allowed_values"=>new ValueSetEnum('1,2,3'), "sql"=>"impact", "default_value"=>"1", "is_null_allowed"=>false, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeEnum("urgency", array("allowed_values"=>new ValueSetEnum('1,2,3'), "sql"=>"urgency", "default_value"=>"1", "is_null_allowed"=>false, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeEnum("priority", array("allowed_values"=>new ValueSetEnum('low,medium,high'), "sql"=>"priority", "default_value"=>"low", "is_null_allowed"=>false, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeEnum("priority", array("allowed_values"=>new ValueSetEnum('1,2,3'), "sql"=>"priority", "default_value"=>"low", "is_null_allowed"=>false, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=>"workgroup_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>null, "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
@@ -327,15 +327,35 @@ class Incident extends Ticket
$sName = sprintf('I-%06d', $iKey);
$this->Set('ref', $sName);
$iPriority = $this->Get('impact') * $this->Get('urgency');
if ($iPriority > 5)
{
$this->Set('priority', 'high');
}
else
{
$this->Set('priority', 'low');
}
// priority[impact][urgency]
$aPriorities = array(
// single person
1 => array(
array(
1 => 1,
2 => 1,
3 => 2,
)
),
// a group
2 => array(
array(
1 => 1,
2 => 2,
3 => 3,
)
),
// a departement!
3 => array(
array(
1 => 2,
2 => 3,
3 => 3,
)
),
);
$iPriority = $aPriorities[$this->Get('impact')][$this->Get('urgency')];
$this->Set('priority', $iPriority);
}
}
class Change extends Ticket