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Use the SLAComputation utility to allow plug-ins to implement more complex SLA computation schemes.

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SVN:trunk[1346]
This commit is contained in:
Denis Flaven
2011-07-18 15:08:44 +00:00
parent a04f0ee816
commit 7470c8e72e
1 changed files with 6 additions and 6 deletions
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12
modules/itop-tickets-1.0.0/model.itop-tickets.php
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@@ -486,9 +486,9 @@ abstract class ResponseTicket extends Ticket
$aSLT = $this->ComputeSLT('TTO');
if ($aSLT != null)
{
//echo "<p>TTO: SLT found: {$aSLT['SLT']}, value: {$aSLT['value']}</p>\n";
$iStartDate = AttributeDateTime::GetAsUnixSeconds($this->Get('start_date'));
$this->Set('tto_escalation_deadline', $iStartDate + $aSLT['value']);
$oStartDate = new DateTime($this->Get('start_date'));
$oDeadline = SLAComputation::GetDeadline($this, $aSLT['value'], $oStartDate);
$this->Set('tto_escalation_deadline', $oDeadline->format('U'));
}
else
{
@@ -497,9 +497,9 @@ abstract class ResponseTicket extends Ticket
$aSLT = $this->ComputeSLT('TTR');
if ($aSLT != null)
{
//echo "<p>TTR: SLT found: {$aSLT['SLT']}, value: {$aSLT['value']}</p>\n";
$iStartDate = AttributeDateTime::GetAsUnixSeconds($this->Get('start_date'));
$this->Set('ttr_escalation_deadline', $iStartDate + $aSLT['value']);
$oStartDate = new DateTime($this->Get('start_date'));
$oDeadline = SLAComputation::GetDeadline($this, $aSLT['value'], $oStartDate);
$this->Set('ttr_escalation_deadline', $oDeadline->format('U'));
}
else
{