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SVN:trunk[847]
This commit is contained in:
Erwan Taloc
2010-09-13 12:40:26 +00:00
parent 15293fd250
commit 5218c00708
5 changed files with 11 additions and 9 deletions
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2
modules/itop-incident-mgmt-1.0.0/model.itop-incident-mgmt.php
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@@ -47,7 +47,7 @@ class Incident extends ResponseTicket
MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id'));
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id'));
}
public function ComputeValues()

2
modules/itop-problem-mgmt-1.0.0/model.itop-problem-mgmt.php
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@@ -72,7 +72,7 @@ class Problem extends Ticket
MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'ticket_log', 'start_date','knownerrors_list', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'service_id', 'servicesubcategory_id','product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_change_id', 'close_date', 'last_update', 'assignment_date'));
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_change_id', 'close_date'));
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date'));
MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority'));
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority'));
// Lifecycle
MetaModel::Init_DefineState(

4
modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php
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@@ -50,7 +50,7 @@ class UserRequest extends ResponseTicket
MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'request_type','ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment', 'freeze_reason'));
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'request_type','start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id'));
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id'));
MetaModel::Init_OverloadStateAttribute('frozen', 'freeze_reason', OPT_ATT_MANDATORY);
@@ -179,7 +179,7 @@ new TemplateMenuNode('UserRequest:Overview', '../modules/itop-request-mgmt-1.0.0
new NewObjectMenuNode('NewUserRequest', 'UserRequest', $oMyMenuGroup->GetIndex(), 1 /* fRank */);
new SearchMenuNode('SearchUserRequests', 'UserRequest', $oMyMenuGroup->GetIndex(), 2 /* fRank */);
$oShortcutNode = new TemplateMenuNode('UserRequest:Shortcuts', '', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
$oNode = new OQLMenuNode('UserRequest:MyRequests', 'SELECT UserRequest WHERE agent_id = :current_contact_id AND status NOT IN ("closed", "resolved")', $oShortcutNode->GetIndex(), 1 /* fRank */);
$oNode = new OQLMenuNode('UserRequest:MyRequests', 'SELECT UserRequest WHERE agent_id = :current_contact_id AND status NOT IN ("closed","resolved")', $oShortcutNode->GetIndex(), 1 /* fRank */);
$oNode->SetParameters(array('auto_reload' => 'fast'));
$oNode = new OQLMenuNode('UserRequest:EscalatedRequests', 'SELECT UserRequest WHERE status IN ("escalated_tto", "escalated_ttr")', $oShortcutNode->GetIndex(), 2 /* fRank */);
$oNode->SetParameters(array('auto_reload' => 'fast'));

4
modules/itop-service-mgmt-1.0.0/model.itop-service-mgmt.php
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@@ -368,10 +368,10 @@ class ServiceSubcategory extends cmdbAbstractObject
MetaModel::Init_AddAttribute(new AttributeExternalKey("service_id", array("targetclass"=>"Service", "jointype"=>null, "allowed_values"=>null, "sql"=>"service_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeExternalField("service_name", array("allowed_values"=>null, "extkey_attcode"=>"service_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_SetZListItems('details', array('name', 'description', 'service_id'));
MetaModel::Init_SetZListItems('details', array('name', 'service_id','description'));
MetaModel::Init_SetZListItems('advanced_search', array('name', 'description', 'service_id'));
MetaModel::Init_SetZListItems('standard_search', array('name', 'description', 'service_id'));
MetaModel::Init_SetZListItems('list', array('description', 'service_id'));
MetaModel::Init_SetZListItems('list', array('service_id','description'));
}
}
class SLA extends cmdbAbstractObject

8
modules/itop-tickets-1.0.0/model.itop-tickets.php
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@@ -215,7 +215,7 @@ abstract class ResponseTicket extends Ticket
MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'closure_deadline', 'document_list', 'ci_list', 'contact_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('advanced_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('standard_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment'));
MetaModel::Init_SetZListItems('list', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'priority', 'workgroup_id', 'agent_id', 'last_update'));
MetaModel::Init_SetZListItems('list', array('finalclass', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'priority', 'workgroup_id', 'agent_id', 'last_update'));
// Lifecycle
MetaModel::Init_DefineState(
@@ -250,6 +250,8 @@ abstract class ResponseTicket extends Ticket
'resolution_code' => OPT_ATT_HIDDEN,
'solution' => OPT_ATT_HIDDEN,
'user_satisfaction' => OPT_ATT_HIDDEN,
'related_problem_id' => OPT_ATT_HIDDEN,
'related_change_id' => OPT_ATT_HIDDEN,
'user_commment' => OPT_ATT_HIDDEN,
),
)
@@ -277,8 +279,8 @@ abstract class ResponseTicket extends Ticket
'workgroup_id' => OPT_ATT_MUSTPROMPT | OPT_ATT_MANDATORY,
'tto_escalation_deadline' => OPT_ATT_HIDDEN,
'ttr_escalation_deadline' => OPT_ATT_READONLY,
'related_problem_id' => OPT_ATT_MUSTPROMPT,
// 'related_change_id' => OPT_ATT_MUSTPROMPT,
'related_problem_id' => OPT_ATT_NORMAL,
'related_change_id' => OPT_ATT_NORMAL,
),
)
);