diff --git a/modules/itop-incident-mgmt-1.0.0/model.itop-incident-mgmt.php b/modules/itop-incident-mgmt-1.0.0/model.itop-incident-mgmt.php index e3f1d2fe9..49c55dd36 100644 --- a/modules/itop-incident-mgmt-1.0.0/model.itop-incident-mgmt.php +++ b/modules/itop-incident-mgmt-1.0.0/model.itop-incident-mgmt.php @@ -47,7 +47,7 @@ class Incident extends ResponseTicket MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); - MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id')); + MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id')); } public function ComputeValues() diff --git a/modules/itop-problem-mgmt-1.0.0/model.itop-problem-mgmt.php b/modules/itop-problem-mgmt-1.0.0/model.itop-problem-mgmt.php index 08d65e5bf..b4d4d1a6c 100644 --- a/modules/itop-problem-mgmt-1.0.0/model.itop-problem-mgmt.php +++ b/modules/itop-problem-mgmt-1.0.0/model.itop-problem-mgmt.php @@ -72,7 +72,7 @@ class Problem extends Ticket MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'ticket_log', 'start_date','knownerrors_list', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'service_id', 'servicesubcategory_id','product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_change_id', 'close_date', 'last_update', 'assignment_date')); MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_change_id', 'close_date')); MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date')); - MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority')); + MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority')); // Lifecycle MetaModel::Init_DefineState( diff --git a/modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php b/modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php index 82812b78d..4edf59464 100644 --- a/modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php +++ b/modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php @@ -50,7 +50,7 @@ class UserRequest extends ResponseTicket MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'description', 'request_type','ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment', 'freeze_reason')); MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'request_type','start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); - MetaModel::Init_SetZListItems('list', array('ref', 'title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id')); + MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'service_id', 'priority', 'workgroup_id', 'agent_id')); MetaModel::Init_OverloadStateAttribute('frozen', 'freeze_reason', OPT_ATT_MANDATORY); @@ -179,7 +179,7 @@ new TemplateMenuNode('UserRequest:Overview', '../modules/itop-request-mgmt-1.0.0 new NewObjectMenuNode('NewUserRequest', 'UserRequest', $oMyMenuGroup->GetIndex(), 1 /* fRank */); new SearchMenuNode('SearchUserRequests', 'UserRequest', $oMyMenuGroup->GetIndex(), 2 /* fRank */); $oShortcutNode = new TemplateMenuNode('UserRequest:Shortcuts', '', $oMyMenuGroup->GetIndex(), 3 /* fRank */); -$oNode = new OQLMenuNode('UserRequest:MyRequests', 'SELECT UserRequest WHERE agent_id = :current_contact_id AND status NOT IN ("closed", "resolved")', $oShortcutNode->GetIndex(), 1 /* fRank */); +$oNode = new OQLMenuNode('UserRequest:MyRequests', 'SELECT UserRequest WHERE agent_id = :current_contact_id AND status NOT IN ("closed","resolved")', $oShortcutNode->GetIndex(), 1 /* fRank */); $oNode->SetParameters(array('auto_reload' => 'fast')); $oNode = new OQLMenuNode('UserRequest:EscalatedRequests', 'SELECT UserRequest WHERE status IN ("escalated_tto", "escalated_ttr")', $oShortcutNode->GetIndex(), 2 /* fRank */); $oNode->SetParameters(array('auto_reload' => 'fast')); diff --git a/modules/itop-service-mgmt-1.0.0/model.itop-service-mgmt.php b/modules/itop-service-mgmt-1.0.0/model.itop-service-mgmt.php index 0f5db8584..40813bc8c 100644 --- a/modules/itop-service-mgmt-1.0.0/model.itop-service-mgmt.php +++ b/modules/itop-service-mgmt-1.0.0/model.itop-service-mgmt.php @@ -368,10 +368,10 @@ class ServiceSubcategory extends cmdbAbstractObject MetaModel::Init_AddAttribute(new AttributeExternalKey("service_id", array("targetclass"=>"Service", "jointype"=>null, "allowed_values"=>null, "sql"=>"service_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array()))); MetaModel::Init_AddAttribute(new AttributeExternalField("service_name", array("allowed_values"=>null, "extkey_attcode"=>"service_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array()))); - MetaModel::Init_SetZListItems('details', array('name', 'description', 'service_id')); + MetaModel::Init_SetZListItems('details', array('name', 'service_id','description')); MetaModel::Init_SetZListItems('advanced_search', array('name', 'description', 'service_id')); MetaModel::Init_SetZListItems('standard_search', array('name', 'description', 'service_id')); - MetaModel::Init_SetZListItems('list', array('description', 'service_id')); + MetaModel::Init_SetZListItems('list', array('service_id','description')); } } class SLA extends cmdbAbstractObject diff --git a/modules/itop-tickets-1.0.0/model.itop-tickets.php b/modules/itop-tickets-1.0.0/model.itop-tickets.php index 5b4d65ec3..9d7bfc802 100644 --- a/modules/itop-tickets-1.0.0/model.itop-tickets.php +++ b/modules/itop-tickets-1.0.0/model.itop-tickets.php @@ -215,7 +215,7 @@ abstract class ResponseTicket extends Ticket MetaModel::Init_SetZListItems('details', array('ref', 'title', 'org_id', 'ticket_log', 'start_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'closure_deadline', 'document_list', 'ci_list', 'contact_list', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); MetaModel::Init_SetZListItems('advanced_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'related_problem_id', 'related_change_id', 'close_date', 'last_update', 'assignment_date', 'tto_escalation_deadline', 'ttr_escalation_deadline', 'closure_deadline', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); MetaModel::Init_SetZListItems('standard_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'servicesubcategory_id', 'product', 'impact', 'urgency', 'priority', 'workgroup_id', 'agent_id', 'agent_email', 'close_date', 'resolution_code', 'solution', 'user_satisfaction', 'user_commment')); - MetaModel::Init_SetZListItems('list', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'priority', 'workgroup_id', 'agent_id', 'last_update')); + MetaModel::Init_SetZListItems('list', array('finalclass', 'title', 'org_id', 'start_date', 'status', 'caller_id', 'service_id', 'priority', 'workgroup_id', 'agent_id', 'last_update')); // Lifecycle MetaModel::Init_DefineState( @@ -250,6 +250,8 @@ abstract class ResponseTicket extends Ticket 'resolution_code' => OPT_ATT_HIDDEN, 'solution' => OPT_ATT_HIDDEN, 'user_satisfaction' => OPT_ATT_HIDDEN, + 'related_problem_id' => OPT_ATT_HIDDEN, + 'related_change_id' => OPT_ATT_HIDDEN, 'user_commment' => OPT_ATT_HIDDEN, ), ) @@ -277,8 +279,8 @@ abstract class ResponseTicket extends Ticket 'workgroup_id' => OPT_ATT_MUSTPROMPT | OPT_ATT_MANDATORY, 'tto_escalation_deadline' => OPT_ATT_HIDDEN, 'ttr_escalation_deadline' => OPT_ATT_READONLY, - 'related_problem_id' => OPT_ATT_MUSTPROMPT, -// 'related_change_id' => OPT_ATT_MUSTPROMPT, + 'related_problem_id' => OPT_ATT_NORMAL, + 'related_change_id' => OPT_ATT_NORMAL, ), ) );