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N°4032 - On UserRequest, change proposed service subcategories (#786)

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* N°4032 - On UserRequest, service subcategory no more limited by request_type
This commit is contained in:
Vincent Dumas
2026-01-08 10:08:52 +01:00
committed by GitHub
parent 5c6369b9b8
commit 3e879c64a7
1 changed files with 23 additions and 17 deletions
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40
datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
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@@ -306,11 +306,8 @@
<is_null_allowed>true</is_null_allowed>
</field>
<field id="servicesubcategory_id" xsi:type="AttributeExternalKey">
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND (ISNULL(:this->request_type) OR request_type = :this->request_type) AND status != 'obsolete']]></filter>
<dependencies>
<attribute id="service_id"/>
<attribute id="request_type"/>
</dependencies>
<filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND status != 'obsolete']]></filter>
<dependencies/>
<sql>servicesubcategory_id</sql>
<target_class>ServiceSubcategory</target_class>
<is_null_allowed>true</is_null_allowed>
@@ -1334,21 +1331,23 @@
// Compute the priority of the ticket
$this->Set('priority', $this->ComputePriority());
// Compute the request_type if not already defined (by the user)
$sType = $this->Get('request_type');
if (is_null($sType) || ($sType === ''))
{
$iSvcSubcat = $this->Get('servicesubcategory_id');
if ($iSvcSubcat != 0)
{
$oSvcSubcat = MetaModel::GetObject(ServiceSubcategory::class, $iSvcSubcat, true, true);
$this->Set('request_type', $oSvcSubcat->Get('request_type'));
}
}
return parent::ComputeValues();
}]]></code>
</method>
<method id="EvtComputeRequestType">
<static>false</static>
<access>public</access>
<type>EventListener</type>
<code><![CDATA[ public function EvtComputeRequestType(?Combodo\iTop\Service\Events\EventData $oEventData = null)
{
$iSvcSubcat = $this->Get('servicesubcategory_id');
if ($iSvcSubcat != 0)
{
$oSvcSubcat = MetaModel::GetObject(ServiceSubcategory::class, $iSvcSubcat, true, true);
$this->Set('request_type', $oSvcSubcat->Get('request_type'));
}
}]]></code>
</method>
<method id="DisplayBareRelations">
<static>false</static>
<access>public</access>
@@ -1528,6 +1527,13 @@
}]]></code>
</method>
</methods>
<event_listeners>
<event_listener id="EVENT_DB_BEFORE_WRITE">
<event>EVENT_DB_BEFORE_WRITE</event>
<callback>EvtComputeRequestType</callback>
<rank>0</rank>
</event_listener>
</event_listeners>
<presentation>
<details>
<items>