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#255 Added the profile "Problem Manager"

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SVN:trunk[788]
This commit is contained in:
Romain Quetiez
2010-09-07 10:14:35 +00:00
parent 82bcf663c4
commit 2aed08ccd3
3 changed files with 25 additions and 17 deletions
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14
addons/userrights/userrightsprofile.class.inc.php
View File

@@ -187,7 +187,7 @@ class URP_UserProfile extends UserRightsBaseClass
// Display lists
MetaModel::Init_SetZListItems('details', array('userid', 'profileid', 'reason')); // Attributes to be displayed for the complete details
MetaModel::Init_SetZListItems('list', array('profileid', 'reason')); // Attributes to be displayed for a list
MetaModel::Init_SetZListItems('list', array('userid', 'profileid', 'reason')); // Attributes to be displayed for a list
// Search criteria
MetaModel::Init_SetZListItems('standard_search', array('userid', 'profileid')); // Criteria of the std search form
MetaModel::Init_SetZListItems('advanced_search', array('userid', 'profileid')); // Criteria of the advanced search form
@@ -948,13 +948,21 @@ class SetupProfiles
),
),
'Support Agent' => array(
'description' => 'Person analyzing and solving the current incidents or problems',
'write_modules' => 'Incident,Problem,KnownError',
'description' => 'Person analyzing and solving the current incidents',
'write_modules' => 'Incident',
'stimuli' => array(
'Incident' => 'ev_assign,ev_reassign,ev_resolve,ev_close',
'UserRequest' => 'ev_assign,ev_reassign,ev_resolve,ev_close,ev_freeze',
),
),
'Problem Manager' => array(
'description' => 'Person analyzing and solving the current problems',
'write_modules' => 'Problem,KnownError',
'stimuli' => array(
'Problem' => 'ev_assign,ev_reassign,ev_resolve,ev_close',
),
),
'Change Implementor' => array(
'description' => 'Person executing the changes',
'write_modules' => 'Change',

18
modules/itop-knownerror-mgmt-1.0.0/model.itop-knownerror-mgmt.php
View File

@@ -34,7 +34,7 @@ class KnownError extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable",
"category" => "bizmodel,searchable,knownerrormgmt",
"name" => "Known Error",
"description" => "Error documented for a known issue",
"key_type" => "autoincrement",
@@ -67,9 +67,9 @@ class KnownError extends cmdbAbstractObject
MetaModel::Init_AddAttribute(new AttributeString("vendor", array("allowed_values"=>null, "sql"=>"vendor", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeString("model", array("allowed_values"=>null, "sql"=>"model", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeString("version", array("allowed_values"=>null, "sql"=>"version", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("ci_list", array("linked_class"=>"lnkInfraError", "ext_key_to_me"=>"error_id", "ext_key_to_remote"=>"infra_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("document_list", array("linked_class"=>"lnkDocumentError", "ext_key_to_me"=>"error_id", "ext_key_to_remote"=>"doc_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("ci_list", array("linked_class"=>"lnkInfraError", "ext_key_to_me"=>"error_id", "ext_key_to_remote"=>"infra_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array())));
MetaModel::Init_AddAttribute(new AttributeLinkedSetIndirect("document_list", array("linked_class"=>"lnkDocumentError", "ext_key_to_me"=>"error_id", "ext_key_to_remote"=>"doc_id", "allowed_values"=>null, "count_min"=>0, "count_max"=>0, "depends_on"=>array())));
@@ -93,7 +93,7 @@ class lnkInfraError extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable",
"category" => "bizmodel,searchable,knownerrormgmt",
"name" => "InfraErrorLinks",
"description" => "Infra related to a known error",
"key_type" => "autoincrement",
@@ -137,7 +137,7 @@ class lnkDocumentError extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable",
"category" => "bizmodel,searchable,knownerrormgmt",
"name" => "DocumentsErrorLinks",
"description" => "A link between a document and a known error",
"key_type" => "autoincrement",
@@ -165,7 +165,7 @@ class lnkDocumentError extends cmdbAbstractObject
}
$oMyMenuGroup = new MenuGroup('ProblemManagement', 42 /* fRank */);
new OQLMenuNode('Problem:KnownErrors', 'SELECT KnownError', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
$oMyMenuGroup = new MenuGroup('ProblemManagement', 42 /* fRank */);
new OQLMenuNode('Problem:KnownErrors', 'SELECT KnownError', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
?>

10
modules/itop-tickets-1.0.0/model.itop-tickets.php
View File

@@ -30,7 +30,7 @@ abstract class Ticket extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt",
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt,problemmgmt",
"key_type" => "autoincrement",
"name_attcode" => "ref",
"state_attcode" => "",
@@ -66,7 +66,7 @@ class lnkTicketToDoc extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt",
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt,problemmgmt",
"key_type" => "autoincrement",
"name_attcode" => "ticket_id",
"state_attcode" => "",
@@ -97,7 +97,7 @@ class lnkTicketToContact extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt",
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt,problemmgmt",
"key_type" => "autoincrement",
"name_attcode" => "ticket_id",
"state_attcode" => "",
@@ -130,7 +130,7 @@ class lnkTicketToCI extends cmdbAbstractObject
{
$aParams = array
(
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt",
"category" => "bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt,problemmgmt",
"key_type" => "autoincrement",
"name_attcode" => "ticket_id",
"state_attcode" => "",
@@ -165,7 +165,7 @@ abstract class ResponseTicket extends Ticket
{
$aParams = array
(
"category" => "bizmodel",
"category" => "bizmodel,incidentmgmt,requestmgmt",
"key_type" => "autoincrement",
"name_attcode" => "ref",
"state_attcode" => "status",