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Installation: disabled the notification templates (was attempting to send emails when loading sample data)

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SVN:trunk[284]
This commit is contained in:
Romain Quetiez
2010-01-19 09:50:51 +00:00
parent 8078e2ce26
commit 24713204af
1 changed files with 53 additions and 53 deletions
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106
setup/data/structure/24.actions.xml
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@@ -1,16 +1,16 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<ActionEmail id="4">
<name>Incident Notification to a Workgroup</name>
<description>This action informs a team that a ticket has been assigned their workgroup</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizTeam AS t JOIN bizWorkgroup AS w ON w.team_id = t.id WHERE w.id=:this-&gt;workgroup_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, severity $this-&gt;severity$ has been assigned to the workgroup $this-&gt;workgroup_name$</subject>
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<ActionEmail id="4">
<name>Incident Notification to a Workgroup</name>
<description>This action informs a team that a ticket has been assigned their workgroup</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizTeam AS t JOIN bizWorkgroup AS w ON w.team_id = t.id WHERE w.id=:this-&gt;workgroup_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, severity $this-&gt;severity$ has been assigned to the workgroup $this-&gt;workgroup_name$</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The incident ticket $this-&gt;name()$ has been assigned to the workgroup $this-&gt;workgroup_name$.&lt;/p&gt;
@@ -19,20 +19,20 @@
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="2">
<name>Incident notification to Agent</name>
<description>This action informs an agent that a ticket has been assigned to her/him</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;agent_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, severity $this-&gt;severity$ has been assigned to you</subject>
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="2">
<name>Incident notification to Agent</name>
<description>This action informs an agent that a ticket has been assigned to her/him</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;agent_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, severity $this-&gt;severity$ has been assigned to you</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The incident ticket $this-&gt;name()$ has been assigned to you.&lt;/p&gt;
@@ -41,29 +41,29 @@
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="3">
<name>Incident Notification to caller</name>
<description>This action is used to inform the caller</description>
<status>enabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;caller_id</to>
<cc></cc>
<bcc></bcc>
<subject>Ticket $this-&gt;name()$, severity $this-&gt;severity$ - $this-&gt;ticket_status$</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The incident ticket $this-&gt;name()$ has changed to status $this-&gt;ticket_status$&lt;/p&gt;
&lt;p&gt;Current situation: $this-&gt;current_situation$&lt;/p&gt;
&lt;p&gt;Last update: $this-&gt;last_update$&lt;/p&gt;
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
</Set>
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="3">
<name>Incident Notification to caller</name>
<description>This action is used to inform the caller</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from></from>
<reply_to></reply_to>
<to>SELECT bizPerson WHERE id=:this-&gt;caller_id</to>
<cc></cc>
<bcc></bcc>
<subject>Ticket $this-&gt;name()$, severity $this-&gt;severity$ - $this-&gt;ticket_status$</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The incident ticket $this-&gt;name()$ has changed to status $this-&gt;ticket_status$&lt;/p&gt;
&lt;p&gt;Current situation: $this-&gt;current_situation$&lt;/p&gt;
&lt;p&gt;Last update: $this-&gt;last_update$&lt;/p&gt;
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
</Set>