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N°9063 - Add ev_autoresolve on Approved UserRequest in Simple Ticket

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v-dumas
2026-03-30 17:13:14 +02:00
parent a4a0b3c18c
commit 0d9b34a879
1 changed files with 23 additions and 0 deletions
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23
datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
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@@ -1041,6 +1041,29 @@
</action>
</actions>
</transition>
<transition id="ev_autoresolve">
<target>resolved</target>
<actions>
<action>
<verb>SetCurrentDate</verb>
<params>
<param xsi:type="attcode">resolution_date</param>
</params>
</action>
<action>
<verb>SetElapsedTime</verb>
<params>
<param xsi:type="attcode">time_spent</param>
<param xsi:type="attcode">start_date</param>
<param xsi:type="string">DefaultWorkingTimeComputer</param>
</params>
</action>
<action>
<verb>ResolveChildTickets</verb>
<params/>
</action>
</actions>
</transition>
</transitions>
</state>
<state id="rejected">