mirror of
https://github.com/Combodo/iTop.git
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659 lines
18 KiB
PHP
659 lines
18 KiB
PHP
<?php
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// Copyright (C) 2010 Combodo SARL
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//
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// This program is free software; you can redistribute it and/or modify
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// it under the terms of the GNU General Public License as published by
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// the Free Software Foundation; version 3 of the License.
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//
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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//
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// You should have received a copy of the GNU General Public License
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// along with this program; if not, write to the Free Software
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// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
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/**
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* Implementation of iTop SOAP services
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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*/
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require_once('../webservices/itopsoaptypes.class.inc.php');
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/**
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* Generic response of iTop SOAP services
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*
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* @package iTopORM
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*/
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class WebServiceResult
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{
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/**
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* Overall status
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*
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* @var m_bStatus
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*/
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public $m_bStatus;
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/**
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* Error log
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*
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* @var m_aErrors
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*/
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public $m_aErrors;
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/**
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* Warning log
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*
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* @var m_aWarnings
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*/
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public $m_aWarnings;
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/**
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* Information log
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*
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* @var m_aInfos
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*/
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public $m_aInfos;
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/**
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* Constructor
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*
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* @param status $bStatus
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*/
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public function __construct()
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{
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$this->m_bStatus = true;
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$this->m_aResult = array();
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$this->m_aErrors = array();
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$this->m_aWarnings = array();
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$this->m_aInfos = array();
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}
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public function ToSoapStructure()
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{
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$aResults = array();
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foreach($this->m_aResult as $sLabel => $aData)
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{
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$aValues = array();
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foreach($aData as $sKey => $value)
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{
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$aValues[] = new SoapResultData($sKey, $value);
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}
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$aResults[] = new SoapResultMessage($sLabel, $aValues);
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}
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$aInfos = array();
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foreach($this->m_aInfos as $sMessage)
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{
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$aInfos[] = new SoapLogMessage($sMessage);
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}
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$aWarnings = array();
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foreach($this->m_aWarnings as $sMessage)
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{
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$aWarnings[] = new SoapLogMessage($sMessage);
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}
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$aErrors = array();
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foreach($this->m_aErrors as $sMessage)
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{
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$aErrors[] = new SoapLogMessage($sMessage);
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}
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$oRet = new SOAPResult(
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$this->m_bStatus,
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$aResults,
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new SOAPResultLog($aErrors),
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new SOAPResultLog($aWarnings),
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new SOAPResultLog($aInfos)
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);
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return $oRet;
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}
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/**
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* Did the current processing encounter a stopper issue ?
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*
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* @return bool
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*/
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public function IsOk()
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{
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return $this->m_bStatus;
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}
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/**
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* Add result details - object reference
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*
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* @param string sLabel
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* @param object oObject
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*/
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public function AddResultObject($sLabel, $oObject)
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{
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$this->m_aResult[$sLabel] = array(
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'id' => $oObject->GetKey(),
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'name' => $oObject->GetName(),
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'url' => $oObject->GetHyperlink(),
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);
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}
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/**
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* Log an error
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*
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* @param string sDescription
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*/
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public function LogError($sDescription)
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{
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$this->m_aErrors[] = $sDescription;
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// Note: SOAP do transform false into null
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$this->m_bStatus = 0;
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}
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/**
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* Log a warning
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*
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* @param string sDescription
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*/
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public function LogWarning($sDescription)
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{
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$this->m_aWarnings[] = $sDescription;
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}
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/**
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* Log an error or a warning
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*
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* @param string sDescription
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* @param boolean bIsStopper
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*/
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public function LogIssue($sDescription, $bIsStopper = true)
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{
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if ($bIsStopper) $this->LogError($sDescription);
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else $this->LogWarning($sDescription);
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}
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/**
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* Log operation details
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*
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* @param description $sDescription
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*/
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public function LogInfo($sDescription)
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{
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$this->m_aInfos[] = $sDescription;
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}
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protected static function LogToText($aLog)
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{
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return implode("\n", $aLog);
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}
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public function GetInfoAsText()
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{
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return self::LogToText($this->m_aInfos);
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}
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public function GetWarningsAsText()
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{
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return self::LogToText($this->m_aWarnings);
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}
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public function GetErrorsAsText()
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{
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return self::LogToText($this->m_aErrors);
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}
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public function GetReturnedDataAsText()
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{
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$sRet = '';
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foreach ($this->m_aResult as $sKey => $value)
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{
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$sRet .= "===== $sKey =====\n";
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$sRet .= print_r($value, true);
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}
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return $sRet;
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}
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}
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/**
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* Generic response of iTop SOAP services - failed login
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*
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* @package iTopORM
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*/
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class WebServiceResultFailedLogin extends WebServiceResult
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{
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public function __construct($sLogin)
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{
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parent::__construct();
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$this->LogError("Wrong credentials: '$sLogin'");
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}
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}
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/**
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* Implementation of the Services
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*
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* @package iTopORM
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*/
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class WebServices
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{
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/**
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* Helper to log a service delivery
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*
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* @param string sVerb
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* @param array aArgs
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* @param WebServiceResult oRes
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*
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*/
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protected function LogUsage($sVerb, $oRes)
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{
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if (!MetaModel::IsLogEnabledWebService()) return;
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$oLog = new EventWebService();
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if ($oRes->IsOk())
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{
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$oLog->Set('message', $sVerb.' was successfully invoked');
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}
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else
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{
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$oLog->Set('message', $sVerb.' returned errors');
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}
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$oLog->Set('userinfo', UserRights::GetUser());
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$oLog->Set('verb', $sVerb);
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$oLog->Set('result', $oRes->IsOk());
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$oLog->Set('log_info', $oRes->GetInfoAsText());
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$oLog->Set('log_warning', $oRes->GetWarningsAsText());
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$oLog->Set('log_error', $oRes->GetErrorsAsText());
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$oLog->Set('data', $oRes->GetReturnedDataAsText());
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$oLog->DBInsertNoReload();
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}
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/**
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* Helper to set a scalar attribute
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*
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* @param string sAttCode
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* @param scalar value
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* @param DBObject oTargetObj
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* @param WebServiceResult oRes
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*
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*/
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protected function MyObjectSetScalar($sAttCode, $sParamName, $value, &$oTargetObj, &$oRes)
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{
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if ($oTargetObj->CheckValue($sAttCode, $value))
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{
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$oTargetObj->Set($sAttCode, $value);
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}
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else
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{
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$aAllowedValues = MetaModel::GetAllowedValues_att(get_class($oTargetObj), $sAttCode);
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$sValues = implode(', ', $aAllowedValues);
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$oRes->LogError("Parameter $sParamName: found '$value' while expecting a value in {".$sValues."}");
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}
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}
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/**
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* Helper to set an external key
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*
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* @param string sAttCode
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* @param array aExtKeyDesc
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* @param DBObject oTargetObj
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* @param WebServiceResult oRes
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*
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*/
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protected function MyObjectSetExternalKey($sAttCode, $sParamName, $aExtKeyDesc, &$oTargetObj, &$oRes)
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{
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$oExtKey = MetaModel::GetAttributeDef(get_class($oTargetObj), $sAttCode);
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$bIsMandatory = !$oExtKey->IsNullAllowed();
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if (is_null($aExtKeyDesc))
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{
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if ($bIsMandatory)
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{
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$oRes->LogError("Parameter $sParamName: found null for a mandatory key");
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}
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else
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{
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// skip silently
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return;
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}
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}
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if (count($aExtKeyDesc) == 0)
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{
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$oRes->LogIssue("Parameter $sParamName: no search condition has been specified", $bIsMandatory);
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return;
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}
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$sKeyClass = $oExtKey->GetTargetClass();
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$oReconFilter = new CMDBSearchFilter($sKeyClass);
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foreach ($aExtKeyDesc as $sForeignAttCode => $value)
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{
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if (!MetaModel::IsValidFilterCode($sKeyClass, $sForeignAttCode))
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{
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$aCodes = array_keys(MetaModel::GetClassFilterDefs($sKeyClass));
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$sMsg = "Parameter $sParamName: '$sForeignAttCode' is not a valid filter code for class '$sKeyClass', expecting a value in {".implode(', ', $aCodes)."}";
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$oRes->LogIssue($sMsg, $bIsMandatory);
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}
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// The foreign attribute is one of our reconciliation key
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$oReconFilter->AddCondition($sForeignAttCode, $value, '=');
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}
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$oExtObjects = new CMDBObjectSet($oReconFilter);
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switch($oExtObjects->Count())
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{
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case 0:
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$sMsg = "Parameter $sParamName: no match (searched: '".$oReconFilter->ToOQL()."')";
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$oRes->LogIssue($sMsg, $bIsMandatory);
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break;
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case 1:
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// Do change the external key attribute
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$oForeignObj = $oExtObjects->Fetch();
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$oTargetObj->Set($sAttCode, $oForeignObj->GetKey());
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// Report it (no need to report if the object already had this value
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if (array_key_exists($sAttCode, $oTargetObj->ListChanges()))
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{
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$oRes->LogInfo("Parameter $sParamName: found match ".get_class($oForeignObj)."::".$oForeignObj->GetKey()." '".$oForeignObj->GetName()."'");
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}
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break;
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default:
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$sMsg = "Parameter $sParamName: Found ".$oExtObjects->Count()." matches (searched: '".$oReconFilter->ToOQL()."')";
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$oRes->LogIssue($sMsg, $bIsMandatory);
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}
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}
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/**
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* Helper to link objects
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*
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* @param string sLinkAttCode
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* @param string sLinkedClass
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* @param array $aLinkList
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* @param DBObject oTargetObj
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* @param WebServiceResult oRes
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*
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* @return array List of objects that could not be found
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*/
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protected function AddLinkedObjects($sLinkAttCode, $sParamName, $sLinkedClass, $aLinkList, &$oTargetObj, &$oRes)
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{
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$oLinkAtt = MetaModel::GetAttributeDef(get_class($oTargetObj), $sLinkAttCode);
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$sLinkClass = $oLinkAtt->GetLinkedClass();
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$sExtKeyToItem = $oLinkAtt->GetExtKeyToRemote();
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$aItemsFound = array();
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$aItemsNotFound = array();
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if (is_null($aLinkList))
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{
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return $aItemsNotFound;
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}
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foreach ($aLinkList as $aItemData)
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{
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if (!array_key_exists('class', $aItemData))
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{
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$oRes->LogWarning("Parameter $sParamName: missing 'class' specification");
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continue; // skip
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}
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$sTargetClass = $aItemData['class'];
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if (!MetaModel::IsValidClass($sTargetClass))
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{
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$oRes->LogError("Parameter $sParamName: invalid class '$sTargetClass'");
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continue; // skip
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}
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if (!MetaModel::IsParentClass($sLinkedClass, $sTargetClass))
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{
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$oRes->LogError("Parameter $sParamName: '$sTargetClass' is not a child class of '$sLinkedClass'");
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continue; // skip
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}
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$oReconFilter = new CMDBSearchFilter($sTargetClass);
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$aCIStringDesc = array();
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foreach ($aItemData['search'] as $sAttCode => $value)
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{
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if (!MetaModel::IsValidFilterCode($sTargetClass, $sAttCode))
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{
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$aCodes = array_keys(MetaModel::GetClassFilterDefs($sTargetClass));
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$oRes->LogError("Parameter $sParamName: '$sAttCode' is not a valid filter code for class '$sTargetClass', expecting a value in {".implode(', ', $aCodes)."}");
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continue 2; // skip the entire item
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}
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$aCIStringDesc[] = "$sAttCode: $value";
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// The attribute is one of our reconciliation key
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$oReconFilter->AddCondition($sAttCode, $value, '=');
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}
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if (count($aCIStringDesc) == 1)
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{
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// take the last and unique value to describe the object
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$sItemDesc = $value;
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}
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else
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{
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// describe the object by the given keys
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$sItemDesc = $sTargetClass.'('.implode('/', $aCIStringDesc).')';
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}
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$oExtObjects = new CMDBObjectSet($oReconFilter);
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switch($oExtObjects->Count())
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{
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case 0:
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$oRes->LogWarning("Parameter $sParamName: object to link $sLinkedClass / $sItemDesc could not be found (searched: '".$oReconFilter->ToOQL()."')");
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$aItemsNotFound[] = $sItemDesc;
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break;
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case 1:
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$aItemsFound[] = array (
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'object' => $oExtObjects->Fetch(),
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'link_values' => @$aItemData['link_values'],
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'desc' => $sItemDesc,
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);
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break;
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default:
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$oRes->LogWarning("Parameter $sParamName: Found ".$oExtObjects->Count()." matches for item '$sItemDesc' (searched: '".$oReconFilter->ToOQL()."')");
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$aItemsNotFound[] = $sItemDesc;
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}
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}
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if (count($aItemsFound) > 0)
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{
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$aLinks = array();
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foreach($aItemsFound as $aItemData)
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{
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$oLink = MetaModel::NewObject($sLinkClass);
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$oLink->Set($sExtKeyToItem, $aItemData['object']->GetKey());
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foreach($aItemData['link_values'] as $sKey => $value)
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{
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if(!MetaModel::IsValidAttCode($sLinkClass, $sKey))
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{
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$oRes->LogWarning("Parameter $sParamName: Attaching item '".$aItemData['desc']."', the attribute code '$sKey' is not valid ; check the class '$sLinkClass'");
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}
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else
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{
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$oLink->Set($sKey, $value);
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}
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}
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$aLinks[] = $oLink;
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}
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$oImpactedInfraSet = DBObjectSet::FromArray($sLinkClass, $aLinks);
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$oTargetObj->Set($sLinkAttCode, $oImpactedInfraSet);
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}
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return $aItemsNotFound;
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}
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protected function MyObjectInsert($oTargetObj, $sResultLabel, $oChange, &$oRes)
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{
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if ($oRes->IsOk())
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{
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list($bRes, $aIssues) = $oTargetObj->CheckToInsert();
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if ($bRes)
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{
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$iId = $oTargetObj->DBInsertTrackedNoReload($oChange);
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$oRes->LogInfo("Created object ".get_class($oTargetObj)."::$iId");
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$oRes->AddResultObject($sResultLabel, $oTargetObj);
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}
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else
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{
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$oRes->LogError("The ticket could not be created due to forbidden values (or inconsistent values)");
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}
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}
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}
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static protected function SoapStructToExternalKeySearch(SoapExternalKeySearch $oExternalKeySearch)
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{
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if ($oExternalKeySearch->IsVoid()) return null;
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$aRes = array();
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foreach($oExternalKeySearch->conditions as $oSearchCondition)
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{
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$aRes[$oSearchCondition->attcode] = $oSearchCondition->value;
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}
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return $aRes;
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}
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static protected function SoapStructToLinkCreationSpec(SoapLinkCreationSpec $oLinkCreationSpec)
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{
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$aRes = array
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(
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'class' => $oLinkCreationSpec->class,
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'search' => array(),
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'link_values' => array(),
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);
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foreach($oLinkCreationSpec->conditions as $oSearchCondition)
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{
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$aRes['search'][$oSearchCondition->attcode] = $oSearchCondition->value;
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}
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foreach($oLinkCreationSpec->attributes as $oAttributeValue)
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{
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$aRes['link_values'][$oAttributeValue->attcode] = $oAttributeValue->value;
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}
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return $aRes;
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}
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/**
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* Get the server version (TODO: get it dynamically, where ?)
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*
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* @return WebServiceResult
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*/
|
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public function GetVersion()
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{
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return "0.8";
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}
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public function CreateIncidentTicket($sLogin, $sPassword, $sTitle, $sDescription, $oCallerDesc, $oCustomerDesc, $oServiceDesc, $oServiceSubcategoryDesc, $sProduct, $oWorkgroupDesc, $aSOAPImpactedCIs, $sImpact, $sUrgency)
|
|
{
|
|
if (!UserRights::Login($sLogin, $sPassword))
|
|
{
|
|
$oRes = new WebServiceResultFailedLogin($sLogin);
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$this->LogUsage(__FUNCTION__, $oRes);
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|
|
|
return $oRes->ToSoapStructure();
|
|
}
|
|
|
|
$aCallerDesc = self::SoapStructToExternalKeySearch($oCallerDesc);
|
|
$aCustomerDesc = self::SoapStructToExternalKeySearch($oCustomerDesc);
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|
$aServiceDesc = self::SoapStructToExternalKeySearch($oServiceDesc);
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|
$aServiceSubcategoryDesc = self::SoapStructToExternalKeySearch($oServiceSubcategoryDesc);
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|
$aWorkgroupDesc = self::SoapStructToExternalKeySearch($oWorkgroupDesc);
|
|
|
|
$aImpactedCIs = array();
|
|
if (is_null($aSOAPImpactedCIs)) $aSOAPImpactedCIs = array();
|
|
foreach($aSOAPImpactedCIs as $oImpactedCIs)
|
|
{
|
|
$aImpactedCIs[] = self::SoapStructToLinkCreationSpec($oImpactedCIs);
|
|
}
|
|
|
|
$oRes = $this->_CreateIncidentTicket
|
|
(
|
|
$sTitle,
|
|
$sDescription,
|
|
$aCallerDesc,
|
|
$aCustomerDesc,
|
|
$aServiceDesc,
|
|
$aServiceSubcategoryDesc,
|
|
$sProduct,
|
|
$aWorkgroupDesc,
|
|
$aImpactedCIs,
|
|
$sImpact,
|
|
$sUrgency
|
|
);
|
|
return $oRes->ToSoapStructure();
|
|
}
|
|
|
|
/**
|
|
* Create an incident ticket from a monitoring system
|
|
* Some CIs might be specified (by their name/IP)
|
|
*
|
|
* @param string sTitle
|
|
* @param string sDescription
|
|
* @param array aCallerDesc
|
|
* @param array aCustomerDesc
|
|
* @param array aServiceDesc
|
|
* @param array aServiceSubcategoryDesc
|
|
* @param string sProduct
|
|
* @param array aWorkgroupDesc
|
|
* @param array aImpactedCIs
|
|
* @param string sImpact
|
|
* @param string sUrgency
|
|
*
|
|
* @return WebServiceResult
|
|
*/
|
|
protected function _CreateIncidentTicket($sTitle, $sDescription, $aCallerDesc, $aCustomerDesc, $aServiceDesc, $aServiceSubcategoryDesc, $sProduct, $aWorkgroupDesc, $aImpactedCIs, $sImpact, $sUrgency)
|
|
{
|
|
|
|
$oRes = new WebServiceResult();
|
|
|
|
try
|
|
{
|
|
$oMyChange = MetaModel::NewObject("CMDBChange");
|
|
$oMyChange->Set("date", time());
|
|
$oMyChange->Set("userinfo", "Administrator");
|
|
$iChangeId = $oMyChange->DBInsertNoReload();
|
|
|
|
$oNewTicket = MetaModel::NewObject('Incident');
|
|
$this->MyObjectSetScalar('title', 'title', $sTitle, $oNewTicket, $oRes);
|
|
$this->MyObjectSetScalar('description', 'description', $sDescription, $oNewTicket, $oRes);
|
|
|
|
$this->MyObjectSetExternalKey('org_id', 'customer', $aCustomerDesc, $oNewTicket, $oRes);
|
|
$this->MyObjectSetExternalKey('caller_id', 'caller', $aCallerDesc, $oNewTicket, $oRes);
|
|
|
|
$this->MyObjectSetExternalKey('service_id', 'service', $aServiceDesc, $oNewTicket, $oRes);
|
|
$this->MyObjectSetExternalKey('servicesubcategory_id', 'servicesubcategory', $aServiceSubcategoryDesc, $oNewTicket, $oRes);
|
|
$this->MyObjectSetScalar('product', 'product', $sProduct, $oNewTicket, $oRes);
|
|
|
|
$this->MyObjectSetExternalKey('workgroup_id', 'workgroup', $aWorkgroupDesc, $oNewTicket, $oRes);
|
|
|
|
|
|
$aDevicesNotFound = $this->AddLinkedObjects('ci_list', 'impacted_cis', 'FunctionalCI', $aImpactedCIs, $oNewTicket, $oRes);
|
|
if (count($aDevicesNotFound) > 0)
|
|
{
|
|
$this->MyObjectSetScalar('description', 'n/a', $sDescription.' - Related CIs: '.implode(', ', $aDevicesNotFound), $oNewTicket, $oRes);
|
|
}
|
|
else
|
|
{
|
|
$this->MyObjectSetScalar('description', 'n/a', $sDescription, $oNewTicket, $oRes);
|
|
}
|
|
|
|
$this->MyObjectSetScalar('impact', 'impact', $sImpact, $oNewTicket, $oRes);
|
|
$this->MyObjectSetScalar('urgency', 'urgency', $sUrgency, $oNewTicket, $oRes);
|
|
|
|
$this->MyObjectInsert($oNewTicket, 'created', $oMyChange, $oRes);
|
|
}
|
|
catch (CoreException $e)
|
|
{
|
|
$oRes->LogError($e->getMessage());
|
|
}
|
|
catch (Exception $e)
|
|
{
|
|
$oRes->LogError($e->getMessage());
|
|
}
|
|
|
|
$this->LogUsage(__FUNCTION__, $oRes);
|
|
return $oRes;
|
|
}
|
|
}
|
|
?>
|