mirror of
https://github.com/Combodo/iTop.git
synced 2026-04-23 10:38:45 +02:00
64 lines
2.6 KiB
PHP
64 lines
2.6 KiB
PHP
<?php
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// Copyright (C) 2010 Combodo SARL
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//
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// This program is free software; you can redistribute it and/or modify
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// it under the terms of the GNU General Public License as published by
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// the Free Software Foundation; version 3 of the License.
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//
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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//
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// You should have received a copy of the GNU General Public License
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// along with this program; if not, write to the Free Software
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// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
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/**
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* Export data specified by an OQL
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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*/
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require_once('../application/startup.inc.php');
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require_once('../application/loginwebpage.class.inc.php');
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LoginWebPage::DoLogin(); // Check user rights and prompt if needed
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$oMyChange = new CMDBChange();
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$oMyChange->Set("date", time());
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$oMyChange->Set("userinfo", "Automatic updates");
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$iChangeId = $oMyChange->DBInsertNoReload();
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$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'new\' AND tto_escalation_deadline <= NOW()'));
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while ($oToEscalate = $oSet->Fetch())
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{
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$oToEscalate->ApplyStimulus('ev_timeout');
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//$oToEscalate->Set('tto_escalation_deadline', null);
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$oToEscalate->DBUpdateTracked($oMyChange, true);
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echo "<p>ticket ".$oToEscalate->Get('ref')." reached TTO ESCALATION deadline</p>\n";
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}
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$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'assigned\' AND ttr_escalation_deadline <= NOW()'));
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while ($oToEscalate = $oSet->Fetch())
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{
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$oToEscalate->ApplyStimulus('ev_timeout');
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//$oToEscalate->Set('ttr_escalation_deadline', null);
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$oToEscalate->DBUpdateTracked($oMyChange, true);
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echo "<p>ticket ".$oToEscalate->Get('ref')." reached TTR ESCALATION deadline</p>\n";
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}
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$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'resolved\' AND closure_deadline <= NOW()'));
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while ($oToEscalate = $oSet->Fetch())
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{
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$oToEscalate->ApplyStimulus('ev_close');
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//$oToEscalate->Set('closure_deadline', null);
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$oToEscalate->DBUpdateTracked($oMyChange, true);
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echo "<p>ticket ".$oToEscalate->Get('ref')." reached closure deadline</p>\n";
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}
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?>
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