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22 lines
871 B
XML
22 lines
871 B
XML
<?xml version="1.0" encoding="UTF-8"?>
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<Set>
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<ActionEmail id="1">
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<name>Simple eMail</name>
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<description>Default eMail action, tailor it to fit your needs</description>
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<from></from>
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<reply_to></reply_to>
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<to>SELECT bizContact AS C WHERE C.id = :this->caller_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>New iTop ticket [$this->severity$]: $this->name$, $this->title$</subject>
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<body><h1>A new iTop incident has been created: $this->name$</h1>
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<p>Description: $this->title$</p>
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<p>Initial situation: <pre>$this->initial_situation$</pre></p>
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<p>Ticket Type: $this->type$</p>
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<p>Ticket assigned to: $this->workgroup_name$</p>
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<hr/>
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<p>More information: $this->hyperlink()$</p></body>
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<importance>normal</importance>
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</ActionEmail>
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</Set>
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