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be3bce26ed
- Some of the "context" rules are marked as "default=yes" - Only the "default" context rules are used for the initial display of the impact analysis graph AND are used to compute the impacted items of a ticket. SVN:trunk[3713]
927 lines
34 KiB
XML
Executable File
927 lines
34 KiB
XML
Executable File
<?xml version="1.0" encoding="UTF-8"?>
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<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.2">
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<classes>
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<class id="Change" _delta="define">
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<parent>Ticket</parent>
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<properties>
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<comment><![CDATA[/**
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* Persistent classes for a CMDB
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*
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* @copyright Copyright (C) 2010-2012 Combodo SARL
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* @license http://opensource.org/licenses/AGPL-3.0
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*/]]></comment>
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<category>bizmodel,searchable,changemgmt</category>
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<abstract>false</abstract>
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<key_type>autoincrement</key_type>
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<db_table>ticket_change</db_table>
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<db_key_field>id</db_key_field>
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<db_final_class_field/>
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<naming>
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<attributes>
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<attribute id="ref"/>
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</attributes>
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</naming>
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<display_template/>
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<icon>images/change.png</icon>
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<reconciliation>
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<attributes>
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<attribute id="ref"/>
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</attributes>
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</reconciliation>
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<order>
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<columns>
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<column id="ref" ascending="false"/>
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</columns>
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</order>
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</properties>
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<fields>
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<field id="status" xsi:type="AttributeEnum">
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<values>
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<value id="new">new</value>
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<value id="assigned">assigned</value>
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<value id="planned">planned</value>
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<value id="approved">approved</value>
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<value id="closed">closed</value>
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<value id="rejected">rejected</value>
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</values>
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<sql>status</sql>
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<default_value>new</default_value>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="category" xsi:type="AttributeEnum">
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<values>
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<value id="hardware">hardware</value>
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<value id="software">software</value>
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<value id="system">system</value>
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<value id="network">network</value>
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<value id="application">application</value>
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<value id="other">other</value>
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</values>
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<sql>category</sql>
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<default_value>hardware</default_value>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="reject_reason" xsi:type="AttributeText">
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<sql>reject_reason</sql>
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<default_value/>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="changemanager_id" xsi:type="AttributeExternalKey">
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<sql>changemanager_id</sql>
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<target_class>Person</target_class>
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<is_null_allowed>true</is_null_allowed>
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<on_target_delete>DEL_MANUAL</on_target_delete>
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</field>
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<field id="changemanager_email" xsi:type="AttributeExternalField">
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<extkey_attcode>changemanager_id</extkey_attcode>
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<target_attcode>email</target_attcode>
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</field>
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<field id="parent_id" xsi:type="AttributeExternalKey">
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<filter><![CDATA[SELECT Change WHERE id != :this->id]]></filter>
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<sql>parent_id</sql>
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<target_class>Change</target_class>
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<is_null_allowed>true</is_null_allowed>
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<on_target_delete>DEL_MANUAL</on_target_delete>
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<jointype/>
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</field>
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<field id="parent_name" xsi:type="AttributeExternalField">
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<extkey_attcode>parent_id</extkey_attcode>
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<target_attcode>ref</target_attcode>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="creation_date" xsi:type="AttributeDateTime">
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<sql>creation_date</sql>
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<default_value/>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="approval_date" xsi:type="AttributeDateTime">
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<sql>approval_date</sql>
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<default_value/>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="fallback_plan" xsi:type="AttributeText">
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<sql>fallback_plan</sql>
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<default_value/>
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<is_null_allowed>true</is_null_allowed>
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</field>
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<field id="outage" xsi:type="AttributeEnum">
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<values>
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<value id="yes">yes</value>
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<value id="no">no</value>
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</values>
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<sql>outage</sql>
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<default_value>no</default_value>
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<is_null_allowed>false</is_null_allowed>
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</field>
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<field id="related_request_list" xsi:type="AttributeLinkedSet">
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<linked_class>UserRequest</linked_class>
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<ext_key_to_me>parent_change_id</ext_key_to_me>
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<edit_mode>add_remove</edit_mode>
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<count_min>0</count_min>
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<count_max>0</count_max>
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</field>
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<field id="related_incident_list" xsi:type="AttributeLinkedSet">
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<linked_class>Incident</linked_class>
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<ext_key_to_me>parent_change_id</ext_key_to_me>
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<edit_mode>add_remove</edit_mode>
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<count_min>0</count_min>
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<count_max>0</count_max>
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</field>
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<field id="related_problems_list" xsi:type="AttributeLinkedSet">
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<linked_class>Problem</linked_class>
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<ext_key_to_me>related_change_id</ext_key_to_me>
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<edit_mode>add_remove</edit_mode>
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<count_min>0</count_min>
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<count_max>0</count_max>
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</field>
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<field id="child_changes_list" xsi:type="AttributeLinkedSet">
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<linked_class>Change</linked_class>
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<ext_key_to_me>parent_id</ext_key_to_me>
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<edit_mode>add_remove</edit_mode>
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<filter><![CDATA[SELECT Change WHERE id != :this->id]]></filter>
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<count_min>0</count_min>
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<count_max>0</count_max>
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</field>
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</fields>
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<lifecycle>
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<highlight_scale>
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<item id="approved">
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<rank>1</rank>
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<color>HIGHLIGHT_CLASS_NONE</color>
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<icon>images/change-approved.png</icon>
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</item>
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<item id="rejected">
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<rank>2</rank>
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<color>HIGHLIGHT_CLASS_NONE</color>
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<icon>images/change-rejected.png</icon>
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</item>
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<item id="closed">
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<rank>3</rank>
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<color>HIGHLIGHT_CLASS_NONE</color>
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<icon>images/change-closed.png</icon>
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</item>
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</highlight_scale>
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<attribute>status</attribute>
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<stimuli>
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<stimulus id="ev_assign" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_plan" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_reject" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_reopen" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_approve" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_finish" xsi:type="StimulusUserAction"/>
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</stimuli>
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<states>
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<state id="new">
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<flags>
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<attribute id="ref">
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<read_only/>
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</attribute>
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<attribute id="org_id">
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<mandatory/>
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</attribute>
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<attribute id="title">
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<mandatory/>
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</attribute>
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<attribute id="description">
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<mandatory/>
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</attribute>
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<attribute id="last_update">
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<read_only/>
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</attribute>
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<attribute id="close_date">
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<hidden/>
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</attribute>
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<attribute id="reject_reason">
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<hidden/>
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</attribute>
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<attribute id="creation_date">
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<read_only/>
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</attribute>
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<attribute id="approval_date">
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<hidden/>
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</attribute>
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<attribute id="caller_id">
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<mandatory/>
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</attribute>
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<attribute id="team_id">
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<hidden/>
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</attribute>
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<attribute id="agent_id">
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<hidden/>
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</attribute>
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<attribute id="changemanager_id">
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<hidden/>
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</attribute>
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<attribute id="outage">
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<hidden/>
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</attribute>
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</flags>
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<transitions>
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<transition id="ev_assign">
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<target>assigned</target>
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<actions/>
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</transition>
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</transitions>
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</state>
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<state id="assigned">
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<inherit_flags_from>new</inherit_flags_from>
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<flags>
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<attribute id="team_id">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="agent_id">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="changemanager_id">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="caller_id"/>
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</flags>
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<transitions>
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<transition id="ev_plan">
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<target>planned</target>
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<actions/>
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</transition>
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</transitions>
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</state>
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<state id="planned">
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<inherit_flags_from>assigned</inherit_flags_from>
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<flags>
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<attribute id="start_date">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="end_date">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="fallback_plan">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="caller_id">
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<mandatory/>
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</attribute>
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<attribute id="outage">
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<mandatory/>
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<must_prompt/>
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</attribute>
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</flags>
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<transitions>
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<transition id="ev_reject">
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<target>rejected</target>
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<actions/>
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</transition>
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<transition id="ev_approve">
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<target>approved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">approval_date</param>
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</params>
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</action>
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<action>
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<verb>Reset</verb>
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<params>
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<param xsi:type="attcode">reject_reason</param>
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</params>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="rejected">
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<highlight>
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<code>rejected</code>
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</highlight>
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<inherit_flags_from>assigned</inherit_flags_from>
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<flags>
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<attribute id="start_date">
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<read_only/>
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</attribute>
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<attribute id="end_date">
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<read_only/>
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</attribute>
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<attribute id="private_log">
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<read_only/>
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<read_only/>
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</attribute>
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<attribute id="caller_id">
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<read_only/>
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</attribute>
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<attribute id="fallback_plan">
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<read_only/>
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</attribute>
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<attribute id="category">
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<read_only/>
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</attribute>
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<attribute id="parent_id">
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<read_only/>
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</attribute>
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<attribute id="org_id">
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<read_only/>
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</attribute>
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<attribute id="title">
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<read_only/>
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</attribute>
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<attribute id="description">
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<read_only/>
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</attribute>
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<attribute id="reject_reason">
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<mandatory/>
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<must_prompt/>
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</attribute>
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<attribute id="approval_date">
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<read_only/>
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</attribute>
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<attribute id="team_id">
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<read_only/>
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</attribute>
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<attribute id="agent_id">
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<read_only/>
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</attribute>
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<attribute id="changemanager_id">
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<read_only/>
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</attribute>
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<attribute id="outage">
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<read_only/>
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</attribute>
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</flags>
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<transitions>
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<transition id="ev_reopen">
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<target>assigned</target>
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<actions/>
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</transition>
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</transitions>
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</state>
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<state id="approved">
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<highlight>
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<code>approved</code>
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</highlight>
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<inherit_flags_from>planned</inherit_flags_from>
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<flags>
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<attribute id="private_log"/>
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<attribute id="category"/>
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<attribute id="parent_id"/>
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<attribute id="org_id">
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<read_only/>
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</attribute>
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<attribute id="title">
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<read_only/>
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</attribute>
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<attribute id="description">
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<read_only/>
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</attribute>
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<attribute id="start_date">
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<read_only/>
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</attribute>
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<attribute id="end_date">
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<read_only/>
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</attribute>
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<attribute id="reject_reason">
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<read_only/>
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</attribute>
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<attribute id="creation_date">
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<hidden/>
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</attribute>
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<attribute id="approval_date">
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<read_only/>
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</attribute>
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<attribute id="caller_id">
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<read_only/>
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</attribute>
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<attribute id="team_id">
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<read_only/>
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</attribute>
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<attribute id="agent_id">
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<read_only/>
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</attribute>
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<attribute id="changemanager_id">
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<read_only/>
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</attribute>
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<attribute id="fallback_plan"/>
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|
<attribute id="outage">
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<read_only/>
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</attribute>
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</flags>
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<transitions>
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<transition id="ev_finish">
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<target>closed</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">close_date</param>
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</params>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="closed">
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<highlight>
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<code>closed</code>
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</highlight>
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<inherit_flags_from>approved</inherit_flags_from>
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<flags>
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<attribute id="close_date">
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<read_only/>
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</attribute>
|
|
<attribute id="creation_date">
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|
<read_only/>
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|
</attribute>
|
|
<attribute id="private_log">
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|
<read_only/>
|
|
</attribute>
|
|
<attribute id="fallback_plan">
|
|
<read_only/>
|
|
</attribute>
|
|
<attribute id="category">
|
|
<read_only/>
|
|
</attribute>
|
|
<attribute id="parent_id">
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|
<read_only/>
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|
</attribute>
|
|
</flags>
|
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<transitions/>
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</state>
|
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</states>
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</lifecycle>
|
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<methods>
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<method id="SetApprovalDate">
|
|
<comment><![CDATA[/**
|
|
* To be deprecated: use SetCurrentDate() instead
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* @return void
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|
*/]]></comment>
|
|
<static>false</static>
|
|
<access>public</access>
|
|
<type>LifecycleAction</type>
|
|
<code><![CDATA[ public function SetApprovalDate($sStimulusCode)
|
|
{
|
|
$this->Set('approval_date', time());
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return true;
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}]]></code>
|
|
</method>
|
|
<method id="ResetRejectReason">
|
|
<comment><![CDATA[/**
|
|
* To be deprecated: use SetCurrentDate() instead
|
|
* @return void
|
|
*/]]></comment>
|
|
<static>false</static>
|
|
<access>public</access>
|
|
<type>LifecycleAction</type>
|
|
<code><![CDATA[ public function ResetRejectReason($sStimulusCode)
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|
{
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|
$this->Set('reject_reason', '');
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return true;
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}]]></code>
|
|
</method>
|
|
<method id="SetClosureDate">
|
|
<comment><![CDATA[/**
|
|
* To be deprecated: use SetCurrentDate() instead
|
|
* @return void
|
|
*/]]></comment>
|
|
<static>false</static>
|
|
<access>public</access>
|
|
<type>LifecycleAction</type>
|
|
<code><![CDATA[ public function SetClosureDate($sStimulusCode)
|
|
{
|
|
$this->Set('close_date', time());
|
|
return true;
|
|
}]]></code>
|
|
</method>
|
|
<method id="OnInsert">
|
|
<static>false</static>
|
|
<access>protected</access>
|
|
<type>Overload-DBObject</type>
|
|
<code><![CDATA[
|
|
protected function OnInsert()
|
|
{
|
|
parent::OnInsert();
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|
$this->UpdateImpactedItems();
|
|
$this->Set('creation_date', time());
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$this->Set('last_update', time());
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}]]></code>
|
|
</method>
|
|
<method id="OnUpdate">
|
|
<static>false</static>
|
|
<access>protected</access>
|
|
<type>Overload-DBObject</type>
|
|
<code><![CDATA[
|
|
protected function OnUpdate()
|
|
{
|
|
parent::OnUpdate();
|
|
$aChanges = $this->ListChanges();
|
|
if (array_key_exists('functionalcis_list', $aChanges))
|
|
{
|
|
$this->UpdateImpactedItems();
|
|
}
|
|
$this->Set('last_update', time());
|
|
}]]></code>
|
|
</method>
|
|
</methods>
|
|
<presentation>
|
|
<details>
|
|
<items>
|
|
<item id="functionalcis_list">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="contacts_list">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="workorders_list">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="related_request_list">
|
|
<rank>40</rank>
|
|
</item>
|
|
<item id="related_incident_list">
|
|
<rank>50</rank>
|
|
</item>
|
|
<item id="related_problems_list">
|
|
<rank>60</rank>
|
|
</item>
|
|
<item id="child_changes_list">
|
|
<rank>70</rank>
|
|
</item>
|
|
<item id="col:col1">
|
|
<rank>80</rank>
|
|
<items>
|
|
<item id="fieldset:Ticket:baseinfo">
|
|
<rank>10</rank>
|
|
<items>
|
|
<item id="ref">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="org_id">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="status">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="title">
|
|
<rank>40</rank>
|
|
</item>
|
|
<item id="description">
|
|
<rank>50</rank>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
<item id="fieldset:Ticket:contact">
|
|
<rank>20</rank>
|
|
<items>
|
|
<item id="caller_id">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="team_id">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="agent_id">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="changemanager_id">
|
|
<rank>40</rank>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
<item id="col:col2">
|
|
<rank>90</rank>
|
|
<items>
|
|
<item id="fieldset:Ticket:resolution">
|
|
<rank>10</rank>
|
|
<items>
|
|
<item id="category">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="outage">
|
|
<rank>15.1</rank>
|
|
</item>
|
|
<item id="reject_reason">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="fallback_plan">
|
|
<rank>30</rank>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
<item id="fieldset:Ticket:relation">
|
|
<rank>20</rank>
|
|
<items>
|
|
<item id="parent_id">
|
|
<rank>10</rank>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
<item id="col:col3">
|
|
<rank>100</rank>
|
|
<items>
|
|
<item id="fieldset:Ticket:date">
|
|
<rank>10</rank>
|
|
<items>
|
|
<item id="creation_date">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="start_date">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="end_date">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="last_update">
|
|
<rank>40</rank>
|
|
</item>
|
|
<item id="approval_date">
|
|
<rank>50</rank>
|
|
</item>
|
|
<item id="close_date">
|
|
<rank>60</rank>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
</items>
|
|
</item>
|
|
</items>
|
|
</details>
|
|
<search>
|
|
<items>
|
|
<item id="ref">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="title">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="org_id">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="status">
|
|
<rank>40</rank>
|
|
</item>
|
|
<item id="start_date">
|
|
<rank>50</rank>
|
|
</item>
|
|
<item id="end_date">
|
|
<rank>60</rank>
|
|
</item>
|
|
<item id="creation_date">
|
|
<rank>70</rank>
|
|
</item>
|
|
<item id="last_update">
|
|
<rank>80</rank>
|
|
</item>
|
|
<item id="close_date">
|
|
<rank>90</rank>
|
|
</item>
|
|
<item id="team_id">
|
|
<rank>100</rank>
|
|
</item>
|
|
<item id="agent_id">
|
|
<rank>110</rank>
|
|
</item>
|
|
<item id="changemanager_id">
|
|
<rank>120</rank>
|
|
</item>
|
|
</items>
|
|
</search>
|
|
<list>
|
|
<items>
|
|
<item id="title">
|
|
<rank>10</rank>
|
|
</item>
|
|
<item id="org_id">
|
|
<rank>20</rank>
|
|
</item>
|
|
<item id="start_date">
|
|
<rank>30</rank>
|
|
</item>
|
|
<item id="end_date">
|
|
<rank>40</rank>
|
|
</item>
|
|
<item id="status">
|
|
<rank>50</rank>
|
|
</item>
|
|
<item id="category">
|
|
<rank>60</rank>
|
|
</item>
|
|
<item id="agent_id">
|
|
<rank>70</rank>
|
|
</item>
|
|
</items>
|
|
</list>
|
|
</presentation>
|
|
</class>
|
|
</classes>
|
|
<menus>
|
|
<menu id="ChangeManagement" xsi:type="MenuGroup" _delta="define">
|
|
<rank>50</rank>
|
|
</menu>
|
|
<menu id="Change:Overview" xsi:type="DashboardMenuNode" _delta="define">
|
|
<rank>0</rank>
|
|
<parent>ChangeManagement</parent>
|
|
<definition>
|
|
<layout>DashboardLayoutTwoCols</layout>
|
|
<title>UI:ChangeMgmtMenuOverview:Title</title>
|
|
<cells>
|
|
<cell id="0">
|
|
<rank>0</rank>
|
|
<dashlets>
|
|
<dashlet id="1" xsi:type="DashletGroupByTable">
|
|
<rank>0</rank>
|
|
<title>UI-ChangeManagementOverview-ChangeByCategory-last-7-days</title>
|
|
<query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
|
|
<group_by>category</group_by>
|
|
<style>table</style>
|
|
</dashlet>
|
|
</dashlets>
|
|
</cell>
|
|
<cell id="1">
|
|
<rank>1</rank>
|
|
<dashlets>
|
|
<dashlet id="2" xsi:type="DashletGroupByBars">
|
|
<rank>0</rank>
|
|
<title>UI-ChangeManagementOverview-Last-7-days</title>
|
|
<query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
|
|
<group_by>start_date:day_of_month</group_by>
|
|
<style>bars</style>
|
|
</dashlet>
|
|
</dashlets>
|
|
</cell>
|
|
<cell id="2">
|
|
<rank>2</rank>
|
|
<dashlets>
|
|
<dashlet id="3" xsi:type="DashletGroupByTable">
|
|
<rank>0</rank>
|
|
<title>UI-ChangeManagementOverview-ChangeByDomain-last-7-days</title>
|
|
<query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
|
|
<group_by>finalclass</group_by>
|
|
<style>table</style>
|
|
</dashlet>
|
|
</dashlets>
|
|
</cell>
|
|
<cell id="3">
|
|
<rank>3</rank>
|
|
<dashlets>
|
|
<dashlet id="4" xsi:type="DashletGroupByTable">
|
|
<rank>0</rank>
|
|
<title>UI-ChangeManagementOverview-ChangeByStatus-last-7-days</title>
|
|
<query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
|
|
<group_by>status</group_by>
|
|
<style>table</style>
|
|
</dashlet>
|
|
</dashlets>
|
|
</cell>
|
|
</cells>
|
|
</definition>
|
|
</menu>
|
|
<menu id="NewChange" xsi:type="NewObjectMenuNode" _delta="define">
|
|
<rank>1</rank>
|
|
<parent>ChangeManagement</parent>
|
|
<class>Change</class>
|
|
</menu>
|
|
<menu id="SearchChanges" xsi:type="SearchMenuNode" _delta="define">
|
|
<rank>2</rank>
|
|
<parent>ChangeManagement</parent>
|
|
<class>Change</class>
|
|
</menu>
|
|
<menu id="Change:Shortcuts" xsi:type="TemplateMenuNode" _delta="define">
|
|
<rank>3</rank>
|
|
<parent>ChangeManagement</parent>
|
|
<template_file/>
|
|
</menu>
|
|
<menu id="MyChanges" xsi:type="OQLMenuNode" _delta="define">
|
|
<rank>1</rank>
|
|
<parent>Change:Shortcuts</parent>
|
|
<oql><![CDATA[SELECT Change WHERE agent_id = :current_contact_id AND status NOT IN ("closed")]]></oql>
|
|
<do_search/>
|
|
<auto_reload>fast</auto_reload>
|
|
</menu>
|
|
<menu id="Changes" xsi:type="OQLMenuNode" _delta="define">
|
|
<rank>2</rank>
|
|
<parent>Change:Shortcuts</parent>
|
|
<oql><![CDATA[SELECT Change WHERE status != "closed"]]></oql>
|
|
<do_search>1</do_search>
|
|
<auto_reload>fast</auto_reload>
|
|
</menu>
|
|
<menu id="WaitingApproval" xsi:type="OQLMenuNode" _delta="define">
|
|
<rank>3</rank>
|
|
<parent>Change:Shortcuts</parent>
|
|
<oql><![CDATA[SELECT Change WHERE status IN ("planned")]]></oql>
|
|
<do_search/>
|
|
<auto_reload>fast</auto_reload>
|
|
</menu>
|
|
</menus>
|
|
<module_parameters>
|
|
<parameters id="itop-tickets">
|
|
<relation_context>
|
|
<UserRequest>
|
|
<impacts>
|
|
<down>
|
|
<items type="array">
|
|
<item id="open_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed', 'rejected')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id)]]></oql>
|
|
<dict>Tickets:Related:OpenChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-ongoing.png</icon>
|
|
<default>yes</default>
|
|
</item>
|
|
<item id="recent_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]></oql>
|
|
<dict>Tickets:Related:RecentChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-done.png</icon>
|
|
<default>no</default>
|
|
</item>
|
|
</items>
|
|
</down>
|
|
</impacts>
|
|
</UserRequest>
|
|
<Incident>
|
|
<impacts>
|
|
<down>
|
|
<items type="array">
|
|
<item id="open_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed', 'rejected')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id)]]></oql>
|
|
<dict>Tickets:Related:OpenChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-ongoing.png</icon>
|
|
<default>yes</default>
|
|
</item>
|
|
<item id="recent_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]></oql>
|
|
<dict>Tickets:Related:RecentChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-done.png</icon>
|
|
<default>no</default>
|
|
</item>
|
|
</items>
|
|
</down>
|
|
</impacts>
|
|
</Incident>
|
|
<Change>
|
|
<impacts>
|
|
<down>
|
|
<items type="array">
|
|
<item id="open_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed', 'rejected')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id)]]></oql>
|
|
<dict>Tickets:Related:OpenChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-ongoing.png</icon>
|
|
<default>yes</default>
|
|
</item>
|
|
<item id="recent_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed')) AND (L.impact_code != 'not_impacted') AND (C.id != :this->id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]></oql>
|
|
<dict>Tickets:Related:RecentChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-done.png</icon>
|
|
<default>no</default>
|
|
</item>
|
|
</items>
|
|
</down>
|
|
</impacts>
|
|
</Change>
|
|
</relation_context>
|
|
</parameters>
|
|
<parameters id="itop-config-mgmt">
|
|
<relation_context>
|
|
<FunctionalCI>
|
|
<impacts>
|
|
<down>
|
|
<items type="array">
|
|
<item id="open_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed', 'rejected')) AND (L.impact_code != 'not_impacted')]]></oql>
|
|
<dict>Tickets:Related:OpenChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-ongoing.png</icon>
|
|
<default>yes</default>
|
|
</item>
|
|
<item id="recent_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status IN ('closed')) AND (L.impact_code != 'not_impacted') AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]></oql>
|
|
<dict>Tickets:Related:RecentChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-done.png</icon>
|
|
<default>no</default>
|
|
</item>
|
|
</items>
|
|
</down>
|
|
<up>
|
|
<items type="array">
|
|
<item id="open_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status NOT IN ('closed', 'rejected')) AND (L.impact_code != 'not_impacted')]]></oql>
|
|
<dict>Tickets:Related:OpenChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-ongoing.png</icon>
|
|
<default>yes</default>
|
|
</item>
|
|
<item id="recent_changes" _delta="define">
|
|
<oql><![CDATA[SELECT FCI, C FROM FunctionalCI AS FCI JOIN lnkFunctionalCIToTicket AS L ON L.functionalci_id = FCI.id JOIN Change AS C ON L.ticket_id = C.id WHERE (C.outage = 'yes') AND (C.status IN ('closed')) AND (L.impact_code != 'not_impacted') AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]></oql>
|
|
<dict>Tickets:Related:RecentChanges</dict>
|
|
<icon>itop-change-mgmt/images/change-done.png</icon>
|
|
<default>no</default>
|
|
</item>
|
|
</items>
|
|
</up>
|
|
</impacts>
|
|
</FunctionalCI>
|
|
</relation_context>
|
|
</parameters>
|
|
</module_parameters>
|
|
</itop_design>
|