mirror of
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85 lines
3.0 KiB
XML
85 lines
3.0 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
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<Set>
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<bizChangeTicket id="1">
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<name>CM-0000003</name>
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<title>1st change</title>
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<type>Routine</type>
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<domain>Desktop</domain>
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<reason>reason</reason>
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<requestor_id>20</requestor_id>
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<customer_id>3</customer_id>
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<ticket_status>PlannedScheduled</ticket_status>
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<creation_date>2009-02-19 21:35:47</creation_date>
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<last_update>2009-02-18 18:33:14</last_update>
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<start_date>0000-00-00 00:00:00</start_date>
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<end_date>0000-00-00 00:00:00</end_date>
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<close_date>0000-00-00 00:00:00</close_date>
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<impact>There is no impact</impact>
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<workgroup_id>19</workgroup_id>
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<agent_id>21</agent_id>
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<supervisorgroup_id>19</supervisorgroup_id>
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<supervisor_id>20</supervisor_id>
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<managergroup_id>19</managergroup_id>
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<manager_id>7</manager_id>
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<outage>No</outage>
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<change_request>I would like to install SQL plus on my laptop.
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Could you make it please</change_request>
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<change_log>We will push via netmeeting the package and install it at 10:00 tomorrow</change_log>
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<fallback>If there is any issue we will uninstall it</fallback>
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<assignment_count>0</assignment_count>
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</bizChangeTicket>
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<bizChangeTicket id="2">
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<name>CM-0000004</name>
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<title>Oracle upgrade on domino</title>
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<type>Routine</type>
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<domain>Application</domain>
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<reason>Patch Installation for Oracle</reason>
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<requestor_id>21</requestor_id>
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<customer_id>3</customer_id>
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<ticket_status>Approved</ticket_status>
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<creation_date>2009-03-17 14:50:34</creation_date>
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<last_update>2009-03-17 14:50:34</last_update>
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<start_date>2009-02-24 00:00:00</start_date>
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<end_date>2009-02-24 02:00:00</end_date>
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<close_date>0000-00-00 00:00:00</close_date>
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<impact>application impacted</impact>
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<workgroup_id>19</workgroup_id>
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<agent_id>20</agent_id>
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<supervisorgroup_id>19</supervisorgroup_id>
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<supervisor_id>21</supervisor_id>
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<managergroup_id>19</managergroup_id>
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<manager_id>7</manager_id>
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<outage>Yes</outage>
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<change_request>We wan to install last Oracle Patch in order to fix rollback management issues</change_request>
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<change_log>We will install patch and reboot the server</change_log>
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<fallback>If not working we will remove this patch</fallback>
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<assignment_count>0</assignment_count>
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</bizChangeTicket>
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<bizChangeTicket id="3">
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<name>CM-0000005</name>
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<title>IOS upgrade</title>
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<type>Routine</type>
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<domain>Desktop</domain>
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<reason>security issue</reason>
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<requestor_id>21</requestor_id>
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<customer_id>3</customer_id>
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<ticket_status>New</ticket_status>
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<creation_date>2009-04-04 23:23:37</creation_date>
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<last_update>0000-00-00 00:00:00</last_update>
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<start_date>0000-00-00 00:00:00</start_date>
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<end_date>0000-00-00 00:00:00</end_date>
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<close_date>0000-00-00 00:00:00</close_date>
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<impact></impact>
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<workgroup_id>19</workgroup_id>
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<agent_id>21</agent_id>
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<supervisorgroup_id>19</supervisorgroup_id>
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<supervisor_id>20</supervisor_id>
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<managergroup_id>19</managergroup_id>
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<manager_id>7</manager_id>
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<outage>No</outage>
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<change_request>Upgrade to new IOS due to security reason</change_request>
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<change_log></change_log>
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<fallback></fallback>
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<assignment_count>0</assignment_count>
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</bizChangeTicket>
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</Set> |