mirror of
https://github.com/Combodo/iTop.git
synced 2026-04-20 17:18:51 +02:00
591 lines
35 KiB
PHP
591 lines
35 KiB
PHP
<?php
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// Copyright (C) 2010 Combodo SARL
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//
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// This program is free software; you can redistribute it and/or modify
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// it under the terms of the GNU General Public License as published by
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// the Free Software Foundation; version 3 of the License.
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//
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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//
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// You should have received a copy of the GNU General Public License
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// along with this program; if not, write to the Free Software
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// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
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/**
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* Persistent classes for a CMDB
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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*/
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abstract class Change extends Ticket
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{
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public static function Init()
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{
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$aParams = array
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(
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"category" => "bizmodel,searchable,changemgmt",
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"key_type" => "autoincrement",
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"name_attcode" => "ref",
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"state_attcode" => "status",
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"reconc_keys" => array("ref"),
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"db_table" => "change",
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"db_key_field" => "id",
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"db_finalclass_field" => "",
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"display_template" => "",
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"icon" => "../modules/itop-change-mgmt-1.0.0/images/change.png",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_InheritAttributes();
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MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum('approved,assigned,closed,implemented,monitored,new,notapproved,plannedscheduled,rejected,validated'), "sql"=>"status", "default_value"=>"new", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("reason", array("allowed_values"=>null, "sql"=>"reason", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("requestor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p WHERE p.org_id = :this->org_id'), "sql"=>"requestor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("requestor_email", array("allowed_values"=>null, "extkey_attcode"=>"requestor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"Organization", "jointype"=>null, "allowed_values"=>null, "sql"=>"org_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("org_name", array("allowed_values"=>null, "extkey_attcode"=>"org_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=>"workgroup_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("creation_date", array("allowed_values"=>null, "sql"=>"creation_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("start_date", array("allowed_values"=>null, "sql"=>"start_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"end_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDateTime("close_date", array("allowed_values"=>null, "sql"=>"close_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("workgroup_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("agent_name", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("agent_email", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"supervisor_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_group_name", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->supervisor_group_id'), "sql"=>"supervisor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("supervisor_group_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_email", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"manager_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("manager_group_name", array("allowed_values"=>null, "extkey_attcode"=>"manager_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->manager_group_id'), "sql"=>"manager_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("manager_group_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("manager_email", array("allowed_values"=>null, "extkey_attcode"=>"manager_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeEnum("outage", array("allowed_values"=>new ValueSetEnum('yes,no'), "sql"=>"outage", "default_value"=>"no", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeText("fallback", array("allowed_values"=>null, "sql"=>"fallback", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'description','ticket_log', 'start_date','end_date', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'fallback'));
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MetaModel::Init_SetZListItems('advanced_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'end_date','status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
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MetaModel::Init_SetZListItems('standard_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'end_date','status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
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MetaModel::Init_SetZListItems('list', array('finalclass', 'title', 'start_date', 'status'));
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MetaModel::Init_DefineState(
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"new",
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array(
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"attribute_inherit" => null,
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"attribute_list" => array(
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'start_date' => OPT_ATT_HIDDEN,
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'end_date' => OPT_ATT_HIDDEN,
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'close_date' => OPT_ATT_HIDDEN,
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'ticket_log' => OPT_ATT_HIDDEN,
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'impact' => OPT_ATT_HIDDEN,
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'outage' => OPT_ATT_HIDDEN,
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'fallback' => OPT_ATT_HIDDEN,
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'ref' => OPT_ATT_READONLY,
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'requestor_id' => OPT_ATT_MANDATORY,
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'title' => OPT_ATT_MANDATORY,
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'reason' => OPT_ATT_MANDATORY,
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'workgroup_id' => OPT_ATT_HIDDEN,
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'creation_date' => OPT_ATT_READONLY,
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'last_update' => OPT_ATT_READONLY,
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'agent_id' => OPT_ATT_HIDDEN,
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'agent_email' => OPT_ATT_HIDDEN,
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'supervisor_group_id' => OPT_ATT_HIDDEN,
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'supervisor_id' => OPT_ATT_HIDDEN,
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'manager_group_id' => OPT_ATT_HIDDEN,
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'manager_id' => OPT_ATT_HIDDEN,
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),
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)
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);
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MetaModel::Init_DefineState(
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"validated",
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array(
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"attribute_inherit" => 'new',
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"attribute_list" => array(
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'title' => OPT_ATT_READONLY,
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'reason' => OPT_ATT_READONLY,
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'workgroup_id' => OPT_ATT_MANDATORY,
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'supervisor_group_id' => OPT_ATT_MANDATORY,
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'manager_group_id' => OPT_ATT_MANDATORY,
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'description' => OPT_ATT_READONLY,
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'requestor_id' => OPT_ATT_READONLY,
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'title' => OPT_ATT_MANDATORY,
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),
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)
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);
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MetaModel::Init_DefineState(
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"rejected",
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array(
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"attribute_inherit" => 'new',
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"attribute_list" => array(
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),
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)
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);
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MetaModel::Init_DefineState(
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"assigned",
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array(
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"attribute_inherit" => 'validated',
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"attribute_list" => array(
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'workgroup_id' => OPT_ATT_MANDATORY,
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'agent_id' => OPT_ATT_MUSTCHANGE,
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'supervisor_id' => OPT_ATT_MUSTCHANGE,
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'manager_id' => OPT_ATT_MUSTCHANGE,
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'description' => OPT_ATT_READONLY,
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'requestor_id' => OPT_ATT_READONLY,
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),
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)
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);
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MetaModel::Init_DefineState(
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"plannedscheduled",
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array(
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"attribute_inherit" => 'assigned',
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"attribute_list" => array(
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'ticket_log' => OPT_ATT_NORMAL,
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'requestor_id' => OPT_ATT_READONLY,
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'org_id' => OPT_ATT_READONLY,
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'workgroup_id' => OPT_ATT_READONLY,
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'start_date' => OPT_ATT_MANDATORY,
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'end_date' => OPT_ATT_MANDATORY,
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'impact' => OPT_ATT_MANDATORY,
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'agent_id' => OPT_ATT_MANDATORY,
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'supervisor_group_id' => OPT_ATT_MANDATORY,
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'supervisor_id' => OPT_ATT_MANDATORY,
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'manager_group_id' => OPT_ATT_MANDATORY,
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'manager_id' => OPT_ATT_MANDATORY,
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'fallback' => OPT_ATT_MANDATORY,
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'outage' => OPT_ATT_MUSTPROMPT,
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),
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)
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);
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MetaModel::Init_DefineState(
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"approved",
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array(
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"attribute_inherit" => 'plannedscheduled',
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"attribute_list" => array(
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'start_date' => OPT_ATT_READONLY,
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'end_date' => OPT_ATT_MANDATORY,
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'impact' => OPT_ATT_READONLY,
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'supervisor_group_id' => OPT_ATT_READONLY,
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'supervisor_id' => OPT_ATT_READONLY,
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'manager_group_id' => OPT_ATT_READONLY,
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'manager_id' => OPT_ATT_READONLY,
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'outage' => OPT_ATT_READONLY,
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),
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)
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);
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MetaModel::Init_DefineState(
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"notapproved",
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array(
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"attribute_inherit" => 'plannedscheduled',
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"attribute_list" => array(
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'impact' => OPT_ATT_READONLY,
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'supervisor_group_id' => OPT_ATT_READONLY,
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'supervisor_id' => OPT_ATT_READONLY,
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'manager_group_id' => OPT_ATT_READONLY,
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'manager_id' => OPT_ATT_READONLY,
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),
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)
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);
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MetaModel::Init_DefineState(
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"implemented",
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array(
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"attribute_inherit" => 'approved',
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"attribute_list" => array(
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),
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)
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);
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MetaModel::Init_DefineState(
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"monitored",
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array(
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"attribute_inherit" => 'implemented',
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"attribute_list" => array(
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'end_date' => OPT_ATT_READONLY,
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'agent_id' => OPT_ATT_READONLY,
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'fallback' => OPT_ATT_READONLY,
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),
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)
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);
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MetaModel::Init_DefineState(
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"closed",
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array(
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"attribute_inherit" => 'monitored',
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"attribute_list" => array(
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'ticket_log' => OPT_ATT_READONLY,
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'close_date' => OPT_ATT_READONLY,
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),
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)
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);
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_validate", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reject", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reopen", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_plan", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_approve", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_replan", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_notapprove", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_monitor", array()));
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MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_finish", array()));
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}
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public function SetClosureDate($sStimulusCode)
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{
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$this->Set('close_date', time());
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return true;
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}
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protected function OnInsert()
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{
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$oToNotify = $this->Get('contact_list');
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$oToImpact = $this->Get('ci_list');
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$oImpactedInfras = DBObjectSet::FromLinkSet($this, 'ci_list', 'ci_id');
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$aComputed = $oImpactedInfras->GetRelatedObjects('impacts', 10);
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if (isset($aComputed['FunctionalCI']) && is_array($aComputed['FunctionalCI']))
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{
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foreach($aComputed['FunctionalCI'] as $iKey => $oObject)
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{
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$oNewLink = new lnkTicketToCI();
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$oNewLink->Set('ci_id', $iKey);
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$oToImpact->AddObject($oNewLink);
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}
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}
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if (isset($aComputed['Contact']) && is_array($aComputed['Contact']))
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{
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foreach($aComputed['Contact'] as $iKey => $oObject)
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{
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$oNewLink = new lnkTicketToContact();
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$oNewLink->Set('contact_id', $iKey);
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$oNewLink->Set('role', 'contact automatically computed');
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$oToNotify->AddObject($oNewLink);
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}
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}
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$this->Set('creation_date', time());
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$this->Set('last_update', time());
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}
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protected function OnUpdate()
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{
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$this->Set('last_update', time());
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}
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public function ComputeValues()
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{
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$sCurrRef = $this->Get('ref');
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if (strlen($sCurrRef) == 0)
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{
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$iKey = $this->GetKey();
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if ($iKey < 0)
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{
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// Object not yet in the Database
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$iKey = MetaModel::GetNextKey(get_class($this));
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}
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$sName = sprintf('C-%06d', $iKey);
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$this->Set('ref', $sName);
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}
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}
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/**
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* Get the icon representing this object
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* @param boolean $bImgTag If true the result is a full IMG tag (or an emtpy string if no icon is defined)
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* @return string Either the full IMG tag ($bImgTag == true) or just the path to the icon file
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*/
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public function GetIcon($bImgTag = true)
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{
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$sStatus = $this->Get('status');
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switch($this->GetState())
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{
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case 'approved':
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case 'implemented':
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case 'monitored':
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$sIcon = self::MakeIconFromName('change-approved.png');
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break;
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case 'rejected':
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case 'notapproved':
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$sIcon = self::MakeIconFromName('change-rejected.png');
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break;
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case 'closed':
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$sIcon = self::MakeIconFromName('change-closed.png');
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break;
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default:
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$sIcon = MetaModel::GetClassIcon(get_class($this), $bImgTag);
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}
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return $sIcon;
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}
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protected static function MakeIconFromName($sIconName, $bImgTag = true)
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{
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$sIcon = '';
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if ($sIconName != '')
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{
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$sPath = '../modules/itop-change-mgmt-1.0.0/images/'.$sIconName;
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if ($bImgTag)
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{
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$sIcon = "<img src=\"$sPath\" style=\"vertical-align:middle;\"/>";
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}
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else
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{
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$sIcon = $sPath;
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}
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}
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return $sIcon;
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}
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}
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class RoutineChange extends Change
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{
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public static function Init()
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{
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$aParams = array
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(
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"category" => "bizmodel,searchable,changemgmt",
|
|
"key_type" => "autoincrement",
|
|
"name_attcode" => "ref",
|
|
"state_attcode" => "",
|
|
"reconc_keys" => array("ref"),
|
|
"db_table" => "change_routine",
|
|
"db_key_field" => "id",
|
|
"db_finalclass_field" => "",
|
|
"display_template" => "",
|
|
);
|
|
MetaModel::Init_Params($aParams);
|
|
MetaModel::Init_InheritAttributes();
|
|
MetaModel::Init_InheritLifecycle();
|
|
|
|
MetaModel::Init_SetZListItems('details', array('document_list', 'ci_list', 'contact_list','incident_list',
|
|
'col:col1' => array(
|
|
'fieldset:Ticket:baseinfo' => array('ref','title','org_id','status','reason','impact','description', ),
|
|
'fieldset:Ticket:moreinfo' => array('outage', 'fallback',),
|
|
),
|
|
'col:col2' => array(
|
|
'fieldset:Ticket:date' => array('creation_date','start_date','last_update','close_date',),
|
|
'fieldset:Ticket:contact' => array('requestor_id','workgroup_id','agent_id','supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id',),
|
|
)
|
|
|
|
));
|
|
|
|
//MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'description','ticket_log', 'start_date', 'end_date','document_list', 'ci_list', 'contact_list','incident_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'fallback'));
|
|
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'end_date','status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
|
|
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date','end_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
|
|
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id'));
|
|
|
|
MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("plannedscheduled", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
}
|
|
}
|
|
|
|
abstract class ApprovedChange extends Change
|
|
{
|
|
public static function Init()
|
|
{
|
|
$aParams = array
|
|
(
|
|
"category" => "bizmodel,searchable,changemgmt",
|
|
"key_type" => "autoincrement",
|
|
"name_attcode" => "ref",
|
|
"state_attcode" => "",
|
|
"reconc_keys" => array("ref"),
|
|
"db_table" => "change_approved",
|
|
"db_key_field" => "id",
|
|
"db_finalclass_field" => "",
|
|
"display_template" => "",
|
|
);
|
|
MetaModel::Init_Params($aParams);
|
|
MetaModel::Init_InheritAttributes();
|
|
MetaModel::Init_InheritLifecycle();
|
|
|
|
MetaModel::Init_AddAttribute(new AttributeDateTime("approval_date", array("allowed_values"=>null, "sql"=>"approval_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
|
|
MetaModel::Init_AddAttribute(new AttributeString("approval_comment", array("allowed_values"=>null, "sql"=>"approval_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
|
|
|
MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'description','ticket_log', 'start_date', 'end_date','document_list', 'ci_list', 'contact_list','incident_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'fallback', 'approval_date', 'approval_comment'));
|
|
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date','end_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage','approval_date'));
|
|
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date','end_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'approval_date'));
|
|
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id'));
|
|
|
|
MetaModel::Init_OverloadStateAttribute('new', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('new', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('validated', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('validated', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('rejected', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('rejected', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('assigned', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('assigned', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('approved', 'approval_date', OPT_ATT_MANDATORY);
|
|
MetaModel::Init_OverloadStateAttribute('approved', 'approval_comment', OPT_ATT_MANDATORY);
|
|
MetaModel::Init_OverloadStateAttribute('implemented', 'approval_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('implemented', 'approval_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('monitored', 'approval_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('monitored', 'approval_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('closed', 'approval_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('closed', 'approval_comment', OPT_ATT_READONLY);
|
|
}
|
|
}
|
|
|
|
class NormalChange extends ApprovedChange
|
|
{
|
|
public static function Init()
|
|
{
|
|
$aParams = array
|
|
(
|
|
"category" => "bizmodel,searchable,changemgmt",
|
|
"key_type" => "autoincrement",
|
|
"name_attcode" => "ref",
|
|
"state_attcode" => "",
|
|
"reconc_keys" => array("ref"),
|
|
"db_table" => "change_normal",
|
|
"db_key_field" => "id",
|
|
"db_finalclass_field" => "",
|
|
"display_template" => "",
|
|
);
|
|
MetaModel::Init_Params($aParams);
|
|
MetaModel::Init_InheritAttributes();
|
|
MetaModel::Init_InheritLifecycle();
|
|
|
|
MetaModel::Init_AddAttribute(new AttributeDateTime("acceptance_date", array("allowed_values"=>null, "sql"=>"acceptance_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
|
|
MetaModel::Init_AddAttribute(new AttributeString("acceptance_comment", array("allowed_values"=>null, "sql"=>"acceptance_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
|
|
|
|
|
|
MetaModel::Init_SetZListItems('details', array('document_list', 'ci_list', 'contact_list','incident_list',
|
|
'col:col1' => array(
|
|
'fieldset:Ticket:baseinfo' => array('ref','title','org_id','status','reason','impact','description', ),
|
|
'fieldset:Ticket:moreinfo' => array('acceptance_comment','approval_comment','outage', 'fallback',),
|
|
),
|
|
'col:col2' => array(
|
|
'fieldset:Ticket:date' => array('creation_date','start_date','last_update','acceptance_date','approval_date','close_date',),
|
|
'fieldset:Ticket:contact' => array('requestor_id','workgroup_id','agent_id','supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id',),
|
|
)
|
|
|
|
));
|
|
|
|
// MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'description','ticket_log', 'start_date','end_date', 'document_list', 'ci_list', 'contact_list','incident_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update','close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'fallback', 'approval_date', 'approval_comment', 'acceptance_date', 'acceptance_comment'));
|
|
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'end_date','status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
|
|
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date','end_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage'));
|
|
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id'));
|
|
|
|
MetaModel::Init_OverloadStateAttribute('new', 'acceptance_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('new', 'acceptance_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_date', OPT_ATT_MANDATORY);
|
|
MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_comment', OPT_ATT_MANDATORY);
|
|
MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_date', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_comment', OPT_ATT_HIDDEN);
|
|
MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'acceptance_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_comment', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_date', OPT_ATT_READONLY);
|
|
MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_comment', OPT_ATT_READONLY);
|
|
|
|
MetaModel::Init_DefineTransition("new", "ev_validate", array("target_state"=>"validated", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("new", "ev_reject", array("target_state"=>"rejected", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("rejected", "ev_reopen", array("target_state"=>"new", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("validated", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
}
|
|
}
|
|
|
|
class EmergencyChange extends ApprovedChange
|
|
{
|
|
public static function Init()
|
|
{
|
|
$aParams = array
|
|
(
|
|
"category" => "bizmodel,searchable,changemgmt",
|
|
"key_type" => "autoincrement",
|
|
"name_attcode" => "ref",
|
|
"state_attcode" => "",
|
|
"reconc_keys" => array("ref"),
|
|
"db_table" => "change_emergency",
|
|
"db_key_field" => "id",
|
|
"db_finalclass_field" => "",
|
|
"display_template" => "",
|
|
);
|
|
MetaModel::Init_Params($aParams);
|
|
MetaModel::Init_InheritAttributes();
|
|
MetaModel::Init_InheritLifecycle();
|
|
|
|
MetaModel::Init_SetZListItems('details', array('document_list', 'ci_list', 'contact_list','incident_list',
|
|
'col:col1' => array(
|
|
'fieldset:Ticket:baseinfo' => array('ref','title','org_id','status','reason','impact','description', ),
|
|
'fieldset:Ticket:moreinfo' => array('approval_comment','outage', 'fallback',),
|
|
),
|
|
'col:col2' => array(
|
|
'fieldset:Ticket:date' => array('creation_date','start_date','last_update','approval_date','close_date',),
|
|
'fieldset:Ticket:contact' => array('requestor_id','workgroup_id','agent_id','supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id',),
|
|
)
|
|
|
|
));
|
|
|
|
// MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'description','ticket_log', 'start_date', 'end_date','document_list', 'ci_list', 'contact_list','incident_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'fallback', 'approval_date', 'approval_comment'));
|
|
MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date','end_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'approval_date'));
|
|
MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'end_date','status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'approval_date'));
|
|
MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id'));
|
|
|
|
MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
|
|
}
|
|
}
|
|
|
|
|
|
$oMyMenuGroup = new MenuGroup('ChangeManagement', 50 /* fRank */);
|
|
new TemplateMenuNode('Change:Overview', '../modules/itop-change-mgmt-1.0.0/overview.html', $oMyMenuGroup->GetIndex() /* oParent */, 0 /* fRank */);
|
|
new NewObjectMenuNode('NewChange', 'Change', $oMyMenuGroup->GetIndex(), 1 /* fRank */);
|
|
new SearchMenuNode('SearchChanges', 'Change', $oMyMenuGroup->GetIndex(), 2 /* fRank */);
|
|
$oShortcutNode = new TemplateMenuNode('Change:Shortcuts', '', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
|
|
$oNode = new OQLMenuNode('MyChanges', 'SELECT Change WHERE agent_id = :current_contact_id AND status NOT IN ("closed", "resolved")', $oShortcutNode->GetIndex(), 1 /* fRank */);
|
|
$oNode->SetParameters(array('auto_reload' => 'fast'));
|
|
$oNode = new OQLMenuNode('Changes', 'SELECT Change WHERE status != "closed"', $oShortcutNode->GetIndex(), 2 /* fRank */);
|
|
$oNode->SetParameters(array('auto_reload' => 'fast'));
|
|
$oNode = new OQLMenuNode('WaitingApproval', 'SELECT ApprovedChange WHERE status IN ("plannedscheduled")', $oShortcutNode->GetIndex(), 3 /* fRank */);
|
|
$oNode->SetParameters(array('auto_reload' => 'fast'));
|
|
$oNode = new OQLMenuNode('WaitingAcceptance', 'SELECT NormalChange WHERE status IN ("new")', $oShortcutNode->GetIndex(), 4 /* fRank */);
|
|
$oNode->SetParameters(array('auto_reload' => 'fast'));
|
|
?>
|