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1.7 KiB
1.7 KiB
iTop - ITSM & CMDB
iTop stands for IT Operations Portal. It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
Features
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (for data federation)
Resources
- iTop Forums: for support request
- iTop Tickets: for feature requests and bug reports
- Releases download
- iTop documentation for iTop and official extensions
- iTop extensions for discovering ans installing extensions