iTop/test/csv-data/default/16.ActionEmail.csv

1	name	to	status	subject	from	description	test_recipient	importance	body
2	Notification to caller on User Request public log update	SELECT Person WHERE id=:this->caller_id	enabled	The ticket $this->ref$ has been updated	test@combodo.com	This action informs a caller that the public log of a ticket has been updated	test@test.com	normal	$this-&gt;head_html(public_log)$<br> $this-&gt;hyperlink(portal)$
3	Notification to agent on User Request private log update	SELECT Person WHERE id=:this->agent_id	enabled	Votre ticket $this->ref$ a été mis à jour	test@combodo.com	This action informs the agent that the private log of a ticket has been updated	test@test.com	normal	<ul><li>$this-&gt;head_html(public_log)$</li><li> $this-&gt;hyperlink(portal)$</li></ul>