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18 lines
532 B
XML
18 lines
532 B
XML
<?xml version="1.0" encoding="UTF-8"?>
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<Set>
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<TriggerOnObjectCreate id="2">
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<description>Incident Creation</description>
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<target_class>Incident</target_class>
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</TriggerOnObjectCreate>
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<TriggerOnStateEnter id="5">
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<description>Incident ticket assigned to agent</description>
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<target_class>Incident</target_class>
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<state>Assigned</state>
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</TriggerOnStateEnter>
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<TriggerOnStateEnter id="6">
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<description>Incident ticket resolved</description>
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<target_class>Incident</target_class>
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<state>Resolved</state>
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</TriggerOnStateEnter>
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</Set>
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