mirror of
https://github.com/Combodo/iTop.git
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89 lines
2.6 KiB
XML
89 lines
2.6 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
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<Set>
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<bizServiceCall id="1">
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<name>S-000001</name>
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<title>new call</title>
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<type>Desktop</type>
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<org_id>2</org_id>
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<call_status>Closed</call_status>
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<call_description>gsgwg
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wrgwerg
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wrgtwer
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gt</call_description>
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<creation_date>2009-09-18 10:21:00</creation_date>
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<last_update>0000-00-00 00:00:00</last_update>
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<next_update>0000-00-00 00:00:00</next_update>
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<end_date>2009-09-22 21:34:35</end_date>
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<caller_id>5</caller_id>
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<impact>issue</impact>
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<workgroup_id>317</workgroup_id>
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<agent_id>6</agent_id>
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<action_log>et blabla</action_log>
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<severity>low</severity>
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<resolution>et zouzou</resolution>
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<source>phone</source>
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</bizServiceCall>
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<bizServiceCall id="4">
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<name>S-000004</name>
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<title>Need a new PC</title>
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<type>Desktop</type>
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<org_id>2</org_id>
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<call_status>WorkInProgress</call_status>
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<call_description>Hello
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i need a new laptop for working
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Could you send me a new one</call_description>
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<creation_date>2009-09-23 21:20:00</creation_date>
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<last_update>2009-09-23 21:22:09</last_update>
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<next_update>0000-00-00 00:00:00</next_update>
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<end_date>0000-00-00 00:00:00</end_date>
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<caller_id>6</caller_id>
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<impact>user cannot work anymore</impact>
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<workgroup_id>317</workgroup_id>
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<agent_id>327</agent_id>
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<action_log>we are looking into our store</action_log>
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<severity>low</severity>
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<resolution></resolution>
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<source>phone</source>
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</bizServiceCall>
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<bizServiceCall id="5">
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<name>S-000005</name>
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<title>Need help for iTop</title>
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<type>Server</type>
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<org_id>1</org_id>
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<call_status>New</call_status>
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<call_description>I would like a demo for iTop</call_description>
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<creation_date>2009-09-25 22:11:00</creation_date>
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<last_update>0000-00-00 00:00:00</last_update>
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<next_update>0000-00-00 00:00:00</next_update>
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<end_date>0000-00-00 00:00:00</end_date>
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<caller_id>1</caller_id>
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<impact>Not urgent</impact>
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<workgroup_id>317</workgroup_id>
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<agent_id>0</agent_id>
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<action_log></action_log>
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<severity>low</severity>
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<resolution></resolution>
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<source>phone</source>
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</bizServiceCall>
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<bizServiceCall id="6">
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<name>S-000006</name>
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<title>New service call</title>
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<type>Server</type>
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<org_id>2</org_id>
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<call_status>WorkInProgress</call_status>
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<call_description>My request</call_description>
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<creation_date>2009-09-25 23:24:00</creation_date>
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<last_update>2009-09-25 23:33:43</last_update>
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<next_update>0000-00-00 00:00:00</next_update>
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<end_date>0000-00-00 00:00:00</end_date>
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<caller_id>5</caller_id>
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<impact>test</impact>
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<workgroup_id>317</workgroup_id>
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<agent_id>327</agent_id>
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<action_log></action_log>
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<severity>low</severity>
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<resolution></resolution>
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<source>phone</source>
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</bizServiceCall>
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</Set> |