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iTop/datamodels/2.x/itop-service-mgmt/datamodel.itop-service-mgmt.xml

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<?xml version="1.0" encoding="UTF-8"?>
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.1">
<classes>
<class id="Organization">
<fields>
<field id="deliverymodel_id" xsi:type="AttributeExternalKey" _delta="define">
<sql>deliverymodel_id</sql>
<target_class>DeliveryModel</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="deliverymodel_name" xsi:type="AttributeExternalField" _delta="define">
<extkey_attcode>deliverymodel_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="deliverymodel_id" _delta="define">
<rank>50</rank>
</item>
</items>
</details>
</presentation>
</class>
<class id="Ticket">
<fields>
<field id="team_id" xsi:type="AttributeExternalKey" _delta="redefine">
<filter><![CDATA[SELECT Team AS t JOIN lnkDeliveryModelToContact AS l1 ON l1.contact_id=t.id JOIN DeliveryModel AS dm ON l1.deliverymodel_id=dm.id JOIN Organization AS o ON o.deliverymodel_id=dm.id WHERE o.id = :this->org_id]]></filter>
<dependencies>
<attribute id="org_id"/>
</dependencies>
<sql>team_id</sql>
<target_class>Team</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
<allow_target_creation>false</allow_target_creation>
</field>
</fields>
</class>
<class id="Contract" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<comment><![CDATA[/**
* Persistent classes for a CMDB
*
* @copyright Copyright (C) 2010-2021 Combodo SARL
* @license http://opensource.org/licenses/AGPL-3.0
*/]]></comment>
<category>bizmodel,searchable,structure</category>
<abstract>true</abstract>
<key_type>autoincrement</key_type>
<db_table>contract</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field>finalclass</db_final_class_field>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<fields_semantic>
<state_attribute>status</state_attribute>
</fields_semantic>
<style>
<icon>../../images/icons/icons8-contract.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
<attribute id="provider_id"/>
<attribute id="provider_name"/>
<attribute id="finalclass"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="org_id" xsi:type="AttributeExternalKey">
<sql>org_id</sql>
<target_class>Organization</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="organization_name" xsi:type="AttributeExternalField">
<extkey_attcode>org_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="contacts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkContactToContract</linked_class>
<ext_key_to_me>contract_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>contact_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="documents_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkContractToDocument</linked_class>
<ext_key_to_me>contract_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>document_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="description" xsi:type="AttributeText">
<sql>description</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="start_date" xsi:type="AttributeDate">
<sql>start_date</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="end_date" xsi:type="AttributeDate">
<sql>end_date</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="cost" xsi:type="AttributeString">
<sql>cost</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="cost_currency" xsi:type="AttributeEnum">
<values>
<value id="dollars">
<code>dollars</code>
</value>
<value id="euros">
<code>euros</code>
</value>
</values>
<sql>cost_currency</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
<field id="contracttype_id" xsi:type="AttributeExternalKey">
<sql>contracttype_id</sql>
<target_class>ContractType</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="contracttype_name" xsi:type="AttributeExternalField">
<extkey_attcode>contracttype_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="billing_frequency" xsi:type="AttributeString">
<sql>billing_frequency</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="cost_unit" xsi:type="AttributeString">
<sql>cost_unit</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="provider_id" xsi:type="AttributeExternalKey">
<sql>provider_id</sql>
<target_class>Organization</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="provider_name" xsi:type="AttributeExternalField">
<extkey_attcode>provider_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="status" xsi:type="AttributeEnum">
<values>
<value id="production">
<code>production</code>
</value>
<value id="implementation">
<code>implementation</code>
</value>
<value id="obsolete">
<code>obsolete</code>
</value>
</values>
<sql>status</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
</fields>
<methods>
<method id="PrefillSearchForm">
<code><![CDATA[
public function PrefillSearchForm(&$aContextParam)
{
if($aContextParam['dest_class'] == 'Service' || is_subclass_of($aContextParam['dest_class'], 'Service'))
{
if(MetaModel::IsValidAttCode($aContextParam['dest_class'],'org_id') && !empty($aContextParam['source_obj']->Get('provider_id')))
{
$aContextParam['filter']->ResetCondition();
$aContextParam['filter']->AddCondition('org_id', $aContextParam['source_obj']->Get('provider_id'));
}
}
elseif (($aContextParam['dest_class'] == 'Contact' || is_subclass_of($aContextParam['dest_class'], 'Contact'))
|| ($aContextParam['dest_class'] == 'Document' || is_subclass_of($aContextParam['dest_class'], 'Document')))
{
if(MetaModel::IsValidAttCode($aContextParam['dest_class'],'org_id') && !empty($aContextParam['source_obj']->Get('provider_id')) && !empty($aContextParam['source_obj']->Get('org_id')))
{
$aContextParam['filter']->ResetCondition();
$aOrgIds = array( $aContextParam['source_obj']->Get('provider_id'),
$aContextParam['source_obj']->Get('org_id'));
$aContextParam['filter']->AddCondition('org_id', $aOrgIds , 'IN');
}
}
}
]]></code>
</method>
</methods>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="contacts_list">
<rank>30</rank>
</item>
<item id="documents_list">
<rank>40</rank>
</item>
<item id="description">
<rank>50</rank>
</item>
<item id="start_date">
<rank>60</rank>
</item>
<item id="end_date">
<rank>70</rank>
</item>
<item id="cost">
<rank>80</rank>
</item>
<item id="cost_currency">
<rank>90</rank>
</item>
<item id="billing_frequency">
<rank>100</rank>
</item>
<item id="cost_unit">
<rank>110</rank>
</item>
<item id="provider_id">
<rank>120</rank>
</item>
<item id="status">
<rank>130</rank>
</item>
<item id="contracttype_id">
<rank>140</rank>
</item>
</items>
</details>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="provider_id">
<rank>30</rank>
</item>
</items>
</default_search>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="start_date">
<rank>30</rank>
</item>
<item id="end_date">
<rank>40</rank>
</item>
<item id="cost">
<rank>50</rank>
</item>
<item id="provider_id">
<rank>60</rank>
</item>
<item id="cost_currency">
<rank>70</rank>
</item>
<item id="billing_frequency">
<rank>80</rank>
</item>
<item id="cost_unit">
<rank>90</rank>
</item>
<item id="status">
<rank>100</rank>
</item>
<item id="contracttype_id">
<rank>110</rank>
</item>
</items>
</search>
<list>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="status">
<rank>20</rank>
</item>
<item id="org_id">
<rank>30</rank>
</item>
<item id="description">
<rank>40</rank>
</item>
<item id="start_date">
<rank>50</rank>
</item>
<item id="end_date">
<rank>60</rank>
</item>
<item id="cost_unit">
<rank>70</rank>
</item>
<item id="provider_id">
<rank>80</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="ContractType" _delta="define">
<parent>Typology</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>contracttype</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
</attributes>
</reconciliation>
</properties>
<fields/>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</search>
<list>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="CustomerContract" _delta="define">
<parent>Contract</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>customercontract</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon>../../images/icons/icons8-contract.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
<attribute id="provider_id"/>
<attribute id="provider_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="services_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkCustomerContractToService</linked_class>
<ext_key_to_me>customercontract_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>service_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="contacts_list">
<rank>30</rank>
</item>
<item id="documents_list">
<rank>40</rank>
</item>
<item id="description">
<rank>50</rank>
</item>
<item id="start_date">
<rank>60</rank>
</item>
<item id="end_date">
<rank>70</rank>
</item>
<item id="cost">
<rank>80</rank>
</item>
<item id="cost_currency">
<rank>90</rank>
</item>
<item id="billing_frequency">
<rank>100</rank>
</item>
<item id="cost_unit">
<rank>110</rank>
</item>
<item id="provider_id">
<rank>120</rank>
</item>
<item id="status">
<rank>130</rank>
</item>
<item id="contracttype_id">
<rank>140</rank>
</item>
<item id="services_list">
<rank>150</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="start_date">
<rank>30</rank>
</item>
<item id="end_date">
<rank>40</rank>
</item>
<item id="provider_id">
<rank>50</rank>
</item>
<item id="cost">
<rank>60</rank>
</item>
<item id="cost_currency">
<rank>70</rank>
</item>
<item id="billing_frequency">
<rank>80</rank>
</item>
<item id="cost_unit">
<rank>90</rank>
</item>
<item id="status">
<rank>100</rank>
</item>
<item id="contracttype_id">
<rank>110</rank>
</item>
</items>
</search>
<list>
<items>
<item id="status">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
<item id="start_date">
<rank>40</rank>
</item>
<item id="end_date">
<rank>50</rank>
</item>
<item id="provider_id">
<rank>60</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="ProviderContract" _delta="define">
<parent>Contract</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>providercontract</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon>../../images/icons/icons8-contract.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
<attribute id="provider_id"/>
<attribute id="provider_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="functionalcis_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkFunctionalCIToProviderContract</linked_class>
<ext_key_to_me>providercontract_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>functionalci_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="sla" xsi:type="AttributeString">
<sql>sla</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="coverage" xsi:type="AttributeString">
<sql>coverage</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="contacts_list">
<rank>30</rank>
</item>
<item id="documents_list">
<rank>40</rank>
</item>
<item id="description">
<rank>50</rank>
</item>
<item id="start_date">
<rank>60</rank>
</item>
<item id="end_date">
<rank>70</rank>
</item>
<item id="contracttype_id">
<rank>80</rank>
</item>
<item id="cost">
<rank>90</rank>
</item>
<item id="cost_currency">
<rank>100</rank>
</item>
<item id="billing_frequency">
<rank>110</rank>
</item>
<item id="cost_unit">
<rank>120</rank>
</item>
<item id="provider_id">
<rank>130</rank>
</item>
<item id="functionalcis_list">
<rank>140</rank>
</item>
<item id="sla">
<rank>150</rank>
</item>
<item id="coverage">
<rank>160</rank>
</item>
<item id="status">
<rank>170</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="start_date">
<rank>30</rank>
</item>
<item id="end_date">
<rank>40</rank>
</item>
<item id="provider_id">
<rank>50</rank>
</item>
<item id="contracttype_id">
<rank>60</rank>
</item>
<item id="cost">
<rank>70</rank>
</item>
<item id="cost_currency">
<rank>80</rank>
</item>
<item id="billing_frequency">
<rank>90</rank>
</item>
<item id="cost_unit">
<rank>100</rank>
</item>
<item id="sla">
<rank>110</rank>
</item>
<item id="coverage">
<rank>120</rank>
</item>
<item id="status">
<rank>130</rank>
</item>
</items>
</search>
<list>
<items>
<item id="status">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
<item id="start_date">
<rank>40</rank>
</item>
<item id="end_date">
<rank>50</rank>
</item>
<item id="provider_id">
<rank>60</rank>
</item>
<item id="sla">
<rank>70</rank>
</item>
<item id="coverage">
<rank>80</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkContactToContract" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkcontacttocontract</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="contract_id"/>
<attribute id="contact_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="contract_id"/>
<attribute id="contact_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="contract_id" xsi:type="AttributeExternalKey">
<sql>contract_id</sql>
<target_class>Contract</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="contract_name" xsi:type="AttributeExternalField">
<extkey_attcode>contract_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="contact_id" xsi:type="AttributeExternalKey">
<sql>contact_id</sql>
<target_class>Contact</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="contact_name" xsi:type="AttributeExternalField">
<extkey_attcode>contact_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkContractToDocument" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkcontracttodocument</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="contract_id"/>
<attribute id="document_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="contract_id"/>
<attribute id="document_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="contract_id" xsi:type="AttributeExternalKey">
<sql>contract_id</sql>
<target_class>Contract</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="contract_name" xsi:type="AttributeExternalField">
<extkey_attcode>contract_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="document_id" xsi:type="AttributeExternalKey">
<sql>document_id</sql>
<target_class>Document</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="document_name" xsi:type="AttributeExternalField">
<extkey_attcode>document_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="contract_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="ServiceFamily" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>servicefamily</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<fields_semantic>
<image_attribute>icon</image_attribute>
</fields_semantic>
<style>
<icon>../../images/icons/icons8-service.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="icon" xsi:type="AttributeImage">
<display_max_width>96</display_max_width>
<display_max_height>96</display_max_height>
<storage_max_width>256</storage_max_width>
<storage_max_height>256</storage_max_height>
<default_image/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="services_list" xsi:type="AttributeLinkedSet">
<linked_class>Service</linked_class>
<ext_key_to_me>servicefamily_id</ext_key_to_me>
<legacy_edit_mode>add_only</legacy_edit_mode>
<count_min>0</count_min>
<count_max>0</count_max>
<duplicates/>
<relation_type>link</relation_type>
<read_only>false</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="icon">
<rank>15</rank>
</item>
<item id="services_list">
<rank>20</rank>
</item>
</items>
</details>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</default_search>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</search>
<list>
<items>
<item id="name">
<rank>10</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="Service" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>service</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<fields_semantic>
<image_attribute>icon</image_attribute>
<state_attribute>status</state_attribute>
</fields_semantic>
<style>
<icon>../../images/icons/icons8-service.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="org_id" xsi:type="AttributeExternalKey">
<sql>org_id</sql>
<target_class>Organization</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="organization_name" xsi:type="AttributeExternalField">
<extkey_attcode>org_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="servicefamily_id" xsi:type="AttributeExternalKey">
<sql>servicefamily_id</sql>
<target_class>ServiceFamily</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="servicefamily_name" xsi:type="AttributeExternalField">
<extkey_attcode>servicefamily_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="description" xsi:type="AttributeText">
<sql>description</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="documents_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkDocumentToService</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>document_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="contacts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkContactToService</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>contact_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="status" xsi:type="AttributeEnum">
<values>
<value id="production">
<code>production</code>
</value>
<value id="implementation">
<code>implementation</code>
</value>
<value id="obsolete">
<code>obsolete</code>
</value>
</values>
<sql>status</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
<field id="icon" xsi:type="AttributeImage">
<display_max_width>96</display_max_width>
<display_max_height>96</display_max_height>
<storage_max_width>256</storage_max_width>
<storage_max_height>256</storage_max_height>
<default_image/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="customercontracts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkCustomerContractToService</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>customercontract_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="providercontracts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkProviderContractToService</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>providercontract_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="functionalcis_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkFunctionalCIToService</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>functionalci_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="servicesubcategories_list" xsi:type="AttributeLinkedSet">
<linked_class>ServiceSubcategory</linked_class>
<ext_key_to_me>service_id</ext_key_to_me>
<legacy_edit_mode>add_only</legacy_edit_mode>
<count_min>0</count_min>
<count_max>0</count_max>
<duplicates/>
<relation_type>link</relation_type>
<read_only>false</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="servicefamily_id">
<rank>30</rank>
</item>
<item id="description">
<rank>40</rank>
</item>
<item id="status">
<rank>50</rank>
</item>
<item id="icon">
<rank>55</rank>
</item>
<item id="servicesubcategories_list">
<rank>60</rank>
</item>
<item id="documents_list">
<rank>70</rank>
</item>
<item id="contacts_list">
<rank>80</rank>
</item>
<item id="customercontracts_list">
<rank>90</rank>
</item>
<item id="providercontracts_list">
<rank>100</rank>
</item>
<item id="functionalcis_list">
<rank>110</rank>
</item>
</items>
</details>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>30</rank>
</item>
<item id="servicefamily_id">
<rank>40</rank>
</item>
</items>
</default_search>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="status">
<rank>20</rank>
</item>
<item id="org_id">
<rank>30</rank>
</item>
<item id="servicefamily_id">
<rank>40</rank>
</item>
<item id="description">
<rank>50</rank>
</item>
</items>
</search>
<list>
<items>
<item id="org_id">
<rank>10</rank>
</item>
<item id="status">
<rank>20</rank>
</item>
<item id="servicefamily_id">
<rank>30</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkDocumentToService" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkdocumenttoservice</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="service_id"/>
<attribute id="document_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="service_id"/>
<attribute id="document_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="service_id" xsi:type="AttributeExternalKey">
<sql>service_id</sql>
<target_class>Service</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="service_name" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="document_id" xsi:type="AttributeExternalKey">
<sql>document_id</sql>
<target_class>Document</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="document_name" xsi:type="AttributeExternalField">
<extkey_attcode>document_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="document_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkContactToService" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkcontacttoservice</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="service_id"/>
<attribute id="contact_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="service_id"/>
<attribute id="contact_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="service_id" xsi:type="AttributeExternalKey">
<sql>service_id</sql>
<target_class>Service</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="service_name" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="contact_id" xsi:type="AttributeExternalKey">
<sql>contact_id</sql>
<target_class>Contact</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="contact_name" xsi:type="AttributeExternalField">
<extkey_attcode>contact_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="ServiceSubcategory" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>servicesubcategory</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<fields_semantic>
<state_attribute>status</state_attribute>
</fields_semantic>
<style>
<icon>../../images/icons/icons8-service.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="service_id"/>
<attribute id="service_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="description" xsi:type="AttributeText">
<sql>description</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="service_id" xsi:type="AttributeExternalKey">
<sql>service_id</sql>
<target_class>Service</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="service_org_id" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>org_id</target_attcode>
</field>
<field id="service_name" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="service_provider" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>organization_name</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="request_type" xsi:type="AttributeEnum">
<values>
<value id="incident">
<code>incident</code>
</value>
<value id="service_request">
<code>service_request</code>
</value>
</values>
<sql>request_type</sql>
<default_value>incident</default_value>
<is_null_allowed>false</is_null_allowed>
<display_style>radio_horizontal</display_style>
</field>
<field id="status" xsi:type="AttributeEnum">
<values>
<value id="production">
<code>production</code>
</value>
<value id="implementation">
<code>implementation</code>
</value>
<value id="obsolete">
<code>obsolete</code>
</value>
</values>
<sql>status</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
<item id="service_org_id">
<rank>30</rank>
</item>
<item id="status">
<rank>40</rank>
</item>
<item id="request_type">
<rank>50</rank>
</item>
<item id="description">
<rank>70</rank>
</item>
</items>
</details>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
<item id="service_org_id">
<rank>60</rank>
</item>
</items>
</default_search>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
<item id="status">
<rank>40</rank>
</item>
<item id="request_type">
<rank>50</rank>
</item>
<item id="service_org_id">
<rank>60</rank>
</item>
</items>
</search>
<list>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="status">
<rank>20</rank>
</item>
<item id="request_type">
<rank>30</rank>
</item>
<item id="service_org_id">
<rank>60</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="SLA" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>sla</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon>../../images/icons/icons8-adjust.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="description" xsi:type="AttributeText">
<sql>description</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="org_id" xsi:type="AttributeExternalKey">
<sql>org_id</sql>
<target_class>Organization</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="organization_name" xsi:type="AttributeExternalField">
<extkey_attcode>org_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="slts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkSLAToSLT</linked_class>
<ext_key_to_me>sla_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>slt_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="customercontracts_list" xsi:type="AttributeLinkedSet">
<linked_class>lnkCustomerContractToService</linked_class>
<ext_key_to_me>sla_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<legacy_edit_mode>none</legacy_edit_mode>
<relation_type>link</relation_type>
<read_only>true</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
<item id="slts_list">
<rank>40</rank>
</item>
<item id="customercontracts_list">
<rank>50</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
</items>
</search>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
</items>
</default_search>
<list>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="SLT" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>slt</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon>../../images/icons/icons8-time-limit.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="priority"/>
<attribute id="request_type"/>
<attribute id="metric"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="priority" xsi:type="AttributeEnum">
<values>
<value id="1">
<code>1</code>
</value>
<value id="2">
<code>2</code>
</value>
<value id="3">
<code>3</code>
</value>
<value id="4">
<code>4</code>
</value>
</values>
<sql>priority</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
<field id="request_type" xsi:type="AttributeEnum">
<values>
<value id="service_request">
<code>service_request</code>
</value>
<value id="incident">
<code>incident</code>
</value>
</values>
<sql>request_type</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
<field id="metric" xsi:type="AttributeEnum">
<values>
<value id="tto">
<code>tto</code>
</value>
<value id="ttr">
<code>ttr</code>
</value>
</values>
<sql>metric</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>list</display_style>
</field>
<field id="value" xsi:type="AttributeInteger">
<sql>value</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="unit" xsi:type="AttributeEnum">
<values>
<value id="hours">
<code>hours</code>
</value>
<value id="minutes">
<code>minutes</code>
</value>
</values>
<sql>unit</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
<display_style>radio_horizontal</display_style>
</field>
<field id="slas_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkSLAToSLT</linked_class>
<ext_key_to_me>slt_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>sla_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="priority">
<rank>20</rank>
</item>
<item id="request_type">
<rank>30</rank>
</item>
<item id="metric">
<rank>40</rank>
</item>
<item id="value">
<rank>50</rank>
</item>
<item id="unit">
<rank>60</rank>
</item>
<item id="slas_list">
<rank>100</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="priority">
<rank>20</rank>
</item>
<item id="request_type">
<rank>30</rank>
</item>
<item id="metric">
<rank>40</rank>
</item>
<item id="value">
<rank>50</rank>
</item>
<item id="unit">
<rank>60</rank>
</item>
</items>
</search>
<default_search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="priority">
<rank>20</rank>
</item>
<item id="request_type">
<rank>30</rank>
</item>
<item id="metric">
<rank>40</rank>
</item>
</items>
</default_search>
<list>
<items>
<item id="priority">
<rank>10</rank>
</item>
<item id="request_type">
<rank>20</rank>
</item>
<item id="metric">
<rank>30</rank>
</item>
<item id="value">
<rank>40</rank>
</item>
<item id="unit">
<rank>50</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkSLAToSLT" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkslatoslt</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="sla_id"/>
<attribute id="slt_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="sla_id"/>
<attribute id="slt_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="sla_id" xsi:type="AttributeExternalKey">
<sql>sla_id</sql>
<target_class>SLA</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="sla_name" xsi:type="AttributeExternalField">
<extkey_attcode>sla_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="slt_id" xsi:type="AttributeExternalKey">
<sql>slt_id</sql>
<target_class>SLT</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="slt_name" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="slt_metric" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>metric</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="slt_request_type" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>request_type</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="slt_ticket_priority" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>priority</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="slt_value" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>value</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="slt_value_unit" xsi:type="AttributeExternalField">
<extkey_attcode>slt_id</extkey_attcode>
<target_attcode>unit</target_attcode>
<is_null_allowed>true</is_null_allowed>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="sla_id">
<rank>10</rank>
</item>
<item id="slt_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="sla_id">
<rank>10</rank>
</item>
<item id="slt_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="sla_id">
<rank>10</rank>
</item>
<item id="slt_id">
<rank>20</rank>
</item>
<item id="slt_metric">
<rank>30</rank>
</item>
<item id="slt_request_type">
<rank>40</rank>
</item>
<item id="slt_ticket_priority">
<rank>50</rank>
</item>
<item id="slt_value">
<rank>60</rank>
</item>
<item id="slt_value_unit">
<rank>70</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkCustomerContractToService" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkcustomercontracttoservice</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="customercontract_id"/>
<attribute id="service_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="customercontract_id"/>
<attribute id="service_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="customercontract_id" xsi:type="AttributeExternalKey">
<sql>customercontract_id</sql>
<target_class>CustomerContract</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="customercontract_name" xsi:type="AttributeExternalField">
<extkey_attcode>customercontract_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="service_id" xsi:type="AttributeExternalKey">
<sql>service_id</sql>
<target_class>Service</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="service_name" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="sla_id" xsi:type="AttributeExternalKey">
<sql>sla_id</sql>
<target_class>SLA</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="sla_name" xsi:type="AttributeExternalField">
<extkey_attcode>sla_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="customercontract_id">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
<item id="sla_id">
<rank>30</rank>
</item>
</items>
</details>
<search>
<items>
<item id="customercontract_id">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="customercontract_id">
<rank>10</rank>
</item>
<item id="service_id">
<rank>20</rank>
</item>
<item id="sla_id">
<rank>30</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkProviderContractToService" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkprovidercontracttoservice</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="service_id"/>
<attribute id="providercontract_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="service_id"/>
<attribute id="providercontract_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="service_id" xsi:type="AttributeExternalKey">
<sql>service_id</sql>
<target_class>Service</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="service_name" xsi:type="AttributeExternalField">
<extkey_attcode>service_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="providercontract_id" xsi:type="AttributeExternalKey">
<sql>providercontract_id</sql>
<target_class>ProviderContract</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="providercontract_name" xsi:type="AttributeExternalField">
<extkey_attcode>providercontract_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="providercontract_id">
<rank>20</rank>
</item>
</items>
</details>
<search>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="providercontract_id">
<rank>20</rank>
</item>
</items>
</search>
<list>
<items>
<item id="service_id">
<rank>10</rank>
</item>
<item id="providercontract_id">
<rank>20</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="DeliveryModel" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<category>bizmodel,searchable</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>deliverymodel</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="name"/>
</attributes>
</naming>
<style>
<icon>../../images/icons/icons8-service.svg</icon>
</style>
<reconciliation>
<attributes>
<attribute id="name"/>
<attribute id="org_id"/>
<attribute id="organization_name"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="name" xsi:type="AttributeString">
<sql>name</sql>
<default_value/>
<is_null_allowed>false</is_null_allowed>
</field>
<field id="org_id" xsi:type="AttributeExternalKey">
<sql>org_id</sql>
<target_class>Organization</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="organization_name" xsi:type="AttributeExternalField">
<extkey_attcode>org_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="description" xsi:type="AttributeText">
<sql>description</sql>
<default_value/>
<is_null_allowed>true</is_null_allowed>
</field>
<field id="contacts_list" xsi:type="AttributeLinkedSetIndirect">
<linked_class>lnkDeliveryModelToContact</linked_class>
<ext_key_to_me>deliverymodel_id</ext_key_to_me>
<count_min>0</count_min>
<count_max>0</count_max>
<ext_key_to_remote>contact_id</ext_key_to_remote>
<duplicates/>
<read_only>false</read_only>
</field>
<field id="customers_list" xsi:type="AttributeLinkedSet">
<linked_class>Organization</linked_class>
<ext_key_to_me>deliverymodel_id</ext_key_to_me>
<legacy_edit_mode>add_remove</legacy_edit_mode>
<count_min>0</count_min>
<count_max>0</count_max>
<relation_type>link</relation_type>
<read_only>false</read_only>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
<item id="contacts_list">
<rank>40</rank>
</item>
<item id="customers_list">
<rank>50</rank>
</item>
</items>
</details>
<search>
<items>
<item id="name">
<rank>10</rank>
</item>
<item id="org_id">
<rank>20</rank>
</item>
<item id="description">
<rank>30</rank>
</item>
</items>
</search>
<list>
<items>
<item id="org_id">
<rank>10</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="lnkDeliveryModelToContact" _delta="define">
<parent>cmdbAbstractObject</parent>
<properties>
<is_link>1</is_link>
<category>bizmodel</category>
<abstract>false</abstract>
<key_type>autoincrement</key_type>
<db_table>lnkdeliverymodeltocontact</db_table>
<db_key_field>id</db_key_field>
<db_final_class_field/>
<naming>
<attributes>
<attribute id="deliverymodel_id"/>
<attribute id="contact_id"/>
</attributes>
</naming>
<style>
<icon/>
</style>
<reconciliation>
<attributes>
<attribute id="deliverymodel_id"/>
<attribute id="contact_id"/>
</attributes>
</reconciliation>
</properties>
<fields>
<field id="deliverymodel_id" xsi:type="AttributeExternalKey">
<sql>deliverymodel_id</sql>
<target_class>DeliveryModel</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="deliverymodel_name" xsi:type="AttributeExternalField">
<extkey_attcode>deliverymodel_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="contact_id" xsi:type="AttributeExternalKey">
<sql>contact_id</sql>
<target_class>Contact</target_class>
<is_null_allowed>false</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
</field>
<field id="contact_name" xsi:type="AttributeExternalField">
<extkey_attcode>contact_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
<field id="role_id" xsi:type="AttributeExternalKey">
<sql>role_id</sql>
<target_class>ContactType</target_class>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_MANUAL</on_target_delete>
</field>
<field id="role_name" xsi:type="AttributeExternalField">
<extkey_attcode>role_id</extkey_attcode>
<target_attcode>name</target_attcode>
</field>
</fields>
<methods/>
<presentation>
<details>
<items>
<item id="deliverymodel_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
<item id="role_id">
<rank>30</rank>
</item>
</items>
</details>
<search>
<items>
<item id="deliverymodel_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
<item id="role_id">
<rank>30</rank>
</item>
</items>
</search>
<list>
<items>
<item id="deliverymodel_id">
<rank>10</rank>
</item>
<item id="contact_id">
<rank>20</rank>
</item>
<item id="role_id">
<rank>30</rank>
</item>
</items>
</list>
</presentation>
</class>
<class id="DocumentFile" _delta="must_exist">
<presentation>
<details>
<items>
<item id="contracts_list" _delta="define">
<rank>80</rank>
</item>
<item id="services_list" _delta="define">
<rank>90</rank>
</item>
</items>
</details>
</presentation>
</class>
<class id="DocumentNote" _delta="must_exist">
<presentation>
<details>
<items>
<item id="contracts_list" _delta="define">
<rank>80</rank>
</item>
<item id="services_list" _delta="define">
<rank>90</rank>
</item>
</items>
</details>
</presentation>
</class>
<class id="DocumentWeb" _delta="must_exist">
<presentation>
<details>
<items>
<item id="contracts_list" _delta="define">
<rank>70</rank>
</item>
<item id="services_list" _delta="define">
<rank>80</rank>
</item>
</items>
</details>
</presentation>
</class>
</classes>
<menus>
<menu id="ServiceManagement" xsi:type="MenuGroup" _delta="define">
<rank>60</rank>
<style>
<decoration_classes>fas fa-hands-helping</decoration_classes>
</style>
</menu>
<menu id="WelcomeMenuPage" xsi:type="DashboardMenuNode" _delta="must_exist">
<rank>10</rank>
<parent>WelcomeMenu</parent>
<definition>
<layout>DashboardLayoutOneCol</layout>
<title/>
<cells>
<cell id="0">
<rank>0</rank>
<dashlets>
<dashlet id="6" xsi:type="DashletBadge" _delta="define">
<rank>5</rank>
<class>Contract</class>
</dashlet>
</dashlets>
</cell>
</cells>
</definition>
</menu>
<menu id="Service:Overview" xsi:type="DashboardMenuNode" _delta="define">
<rank>0</rank>
<parent>ServiceManagement</parent>
<definition>
<title>UI:ServiceMgmtMenuOverview:Title</title>
<layout>DashboardLayoutTwoCols</layout>
<cells>
<cell id="1">
<rank>1</rank>
<dashlets>
<dashlet id="1" xsi:type="DashletObjectList">
<rank>1</rank>
<title>UI-ServiceManagementOverview-CustomerContractToRenew</title>
<query>SELECT CustomerContract AS c WHERE c.end_date &lt; DATE_ADD(NOW(), INTERVAL 30 DAY)</query>
</dashlet>
</dashlets>
</cell>
<cell id="2">
<rank>2</rank>
<dashlets>
<dashlet id="2" xsi:type="DashletObjectList">
<rank>1</rank>
<title>UI-ServiceManagementOverview-ProviderContractToRenew</title>
<query>SELECT ProviderContract AS c WHERE c.end_date &lt; DATE_ADD(NOW(), INTERVAL 30 DAY)</query>
</dashlet>
</dashlets>
</cell>
</cells>
</definition>
</menu>
<menu id="CustomerContract" xsi:type="OQLMenuNode" _delta="define">
<rank>1</rank>
<parent>ServiceManagement</parent>
<oql>SELECT CustomerContract</oql>
<do_search>1</do_search>
</menu>
<menu id="ProviderContract" xsi:type="OQLMenuNode" _delta="define">
<rank>2</rank>
<parent>ServiceManagement</parent>
<oql>SELECT ProviderContract</oql>
<do_search>1</do_search>
</menu>
<menu id="ServiceFamily" xsi:type="OQLMenuNode" _delta="define">
<rank>3</rank>
<parent>ServiceManagement</parent>
<oql>SELECT ServiceFamily</oql>
<do_search>1</do_search>
</menu>
<menu id="Service" xsi:type="OQLMenuNode" _delta="define">
<rank>4</rank>
<parent>ServiceManagement</parent>
<oql>SELECT Service</oql>
<do_search>1</do_search>
</menu>
<menu id="ServiceSubcategory" xsi:type="OQLMenuNode" _delta="define">
<rank>5</rank>
<parent>ServiceManagement</parent>
<oql>SELECT ServiceSubcategory</oql>
<do_search>1</do_search>
</menu>
<menu id="SLA" xsi:type="OQLMenuNode" _delta="define">
<rank>6</rank>
<parent>ServiceManagement</parent>
<oql>SELECT SLA</oql>
<do_search>1</do_search>
</menu>
<menu id="SLT" xsi:type="OQLMenuNode" _delta="define">
<rank>7</rank>
<parent>ServiceManagement</parent>
<oql>SELECT SLT</oql>
<do_search>1</do_search>
</menu>
<menu id="DeliveryModel" xsi:type="OQLMenuNode" _delta="define">
<rank>8</rank>
<parent>ServiceManagement</parent>
<oql>SELECT DeliveryModel</oql>
<do_search>1</do_search>
</menu>
<menu id="Typology" xsi:type="DashboardMenuNode">
<definition>
<cells>
<cell id="0">
<dashlets>
<dashlet id="8" xsi:type="DashletBadge" _delta="define">
<rank>7</rank>
<class>ContractType</class>
</dashlet>
</dashlets>
</cell>
</cells>
</definition>
</menu>
</menus>
</itop_design>
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