mirror of
https://github.com/Combodo/iTop.git
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217 lines
9.8 KiB
XML
217 lines
9.8 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
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<installation>
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<steps type="array">
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<step>
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<title>Configuration Management options</title>
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<description><![CDATA[<h2>The options below allow you to configure the type of elements that are to be managed inside iTop.</h2>]]></description>
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<banner>/images/modules.png</banner>
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<options type="array">
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<choice>
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<extension_code>itop-config-mgmt-core</extension_code>
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<title>Configuration Management Core</title>
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<description>All the base objects that are mandatory in the iTop CMDB: Organizations, Locations, Teams, Persons, etc.</description>
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<modules type="array">
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<module>itop-config-mgmt</module>
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<module>itop-attachments</module>
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<module>itop-profiles-itil</module>
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<module>itop-welcome-itil</module>
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<module>itop-tickets</module>
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<module>itop-files-information</module>
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<module>combodo-db-tools</module>
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<module>itop-core-update</module>
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<module>itop-hub-connector</module>
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<module>itop-oauth-client</module>
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</modules>
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<mandatory>true</mandatory>
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</choice>
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<choice>
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<extension_code>itop-config-mgmt-datacenter</extension_code>
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<title>Data Center Devices</title>
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<description>Manage Data Center devices such as Racks, Enclosures, PDUs, etc.</description>
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<modules type="array">
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<module>itop-datacenter-mgmt</module>
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</modules>
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<default>true</default>
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</choice>
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<choice>
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<extension_code>itop-config-mgmt-end-user</extension_code>
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<title>End-User Devices</title>
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<description>Manage devices related to end-users: PCs, Phones, Tablets, etc.</description>
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<modules type="array">
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<module>itop-endusers-devices</module>
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</modules>
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<default>true</default>
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</choice>
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<choice>
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<extension_code>itop-config-mgmt-storage</extension_code>
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<title>Storage Devices</title>
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<description>Manage storage devices such as NAS, SAN Switches, Tape Libraries and Tapes, etc.</description>
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<modules type="array">
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<module>itop-storage-mgmt</module>
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</modules>
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<default>true</default>
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</choice>
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<choice>
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<extension_code>itop-config-mgmt-virtualization</extension_code>
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<title>Virtualization</title>
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<description>Manage Hypervisors, Virtual Machines and Farms.</description>
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<modules type="array">
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<module>itop-virtualization-mgmt</module>
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</modules>
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<default>true</default>
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</choice>
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</options>
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</step>
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<step>
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<title>Service Management options</title>
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<description><![CDATA[<h2>Select the choice that best describes the relationships between the services and the IT infrastructure in your IT environment.</h2>]]></description>
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<banner>./wizard-icons/service.png</banner>
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<alternatives type="array">
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<choice>
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<extension_code>itop-service-mgmt-enterprise</extension_code>
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<title>Service Management for Enterprises</title>
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<description>Select this option if the IT delivers services based on a shared infrastructure. For example if different organizations within your company subscribe to services (like Mail and Print services) delivered by a single shared backend.</description>
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<modules type="array">
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<module>itop-service-mgmt</module>
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</modules>
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<default>true</default>
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</choice>
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<choice>
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<extension_code>itop-service-mgmt-service-provider</extension_code>
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<title>Service Management for Service Providers</title>
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<description>Select this option if the IT manages the infrastructure of independent customers. This is the most flexible model, since the services can be delivered with a mix of shared and customer specific infrastructure devices.</description>
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<modules type="array">
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<module>itop-service-mgmt-provider</module>
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</modules>
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</choice>
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</alternatives>
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</step>
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<step>
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<title>Tickets Management options</title>
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<description><![CDATA[<h2>Select the type of tickets you want to use in order to respond to user requests and incidents.</h2>]]></description>
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<banner>./itop-incident-mgmt-itil/images/incident-escalated.svg</banner>
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<alternatives type="array">
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<choice>
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<extension_code>itop-ticket-mgmt-simple-ticket</extension_code>
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<title>Simple Ticket Management</title>
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<description>Select this option to use one single type of tickets for all kind of requests.</description>
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<modules type="array">
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<module>itop-request-mgmt</module>
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</modules>
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<default>true</default>
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<sub_options>
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<options type="array">
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<choice>
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<extension_code>itop-ticket-mgmt-simple-ticket-enhanced-portal</extension_code>
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<title>Customer Portal</title>
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<description><![CDATA[Modern & responsive portal for the end-users]]></description>
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<modules type="array">
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<module>itop-portal</module>
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<module>itop-portal-base</module>
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</modules>
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<default>true</default>
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</choice>
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</options>
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</sub_options>
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</choice>
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<choice>
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<extension_code>itop-ticket-mgmt-itil</extension_code>
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<title>ITIL Compliant Tickets Management</title>
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<description>Select this option to have different types of ticket for managing user requests and incidents. Each type of ticket has a specific life cycle and specific fields</description>
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<sub_options>
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<options type="array">
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<choice>
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<extension_code>itop-ticket-mgmt-itil-user-request</extension_code>
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<title>User Request Management</title>
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<description>Manage User Request tickets in iTop</description>
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<modules type="array">
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<module>itop-request-mgmt-itil</module>
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</modules>
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</choice>
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<choice>
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<extension_code>itop-ticket-mgmt-itil-incident</extension_code>
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<title>Incident Management</title>
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<description>Manage Incidents tickets in iTop</description>
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<modules type="array">
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<module>itop-incident-mgmt-itil</module>
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</modules>
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</choice>
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<choice>
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<extension_code>itop-ticket-mgmt-itil-enhanced-portal</extension_code>
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<title>Customer Portal</title>
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<description><![CDATA[Modern & responsive portal for the end-users]]></description>
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<modules type="array">
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<module>itop-portal</module>
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<module>itop-portal-base</module>
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</modules>
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<default>true</default>
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</choice>
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</options>
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</sub_options>
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</choice>
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<choice>
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<extension_code>itop-ticket-mgmt-none</extension_code>
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<title>No Tickets Management</title>
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<description>Don't manage incidents or user requests in iTop</description>
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<modules type="array">
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</modules>
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</choice>
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</alternatives>
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</step>
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<step>
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<title>Change Management options</title>
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<description><![CDATA[<h2>Select the type of tickets you want to use in order to manage changes to the IT infrastructure.</h2>]]></description>
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<banner>./itop-change-mgmt/images/change.svg</banner>
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<alternatives type="array">
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<choice>
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<extension_code>itop-change-mgmt-simple</extension_code>
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<title>Simple Change Management</title>
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<description>Select this option to use one type of ticket for all kind of changes.</description>
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<modules type="array">
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<module>itop-change-mgmt</module>
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</modules>
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<default>true</default>
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</choice>
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<choice>
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<extension_code>itop-change-mgmt-itil</extension_code>
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<title>ITIL Change Management</title>
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<description>Select this option to use Normal/Routine/Emergency change tickets.</description>
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<modules type="array">
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<module>itop-change-mgmt-itil</module>
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</modules>
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</choice>
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<choice>
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<extension_code>itop-change-mgmt-none</extension_code>
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<title>No Change Management</title>
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<description>Don't manage changes in iTop</description>
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<modules type="array">
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</modules>
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</choice>
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</alternatives>
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</step>
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<step>
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<title>Additional ITIL tickets</title>
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<description><![CDATA[<h2>Pick from the list below the additional ITIL processes that are to be implemented in iTop.</h2>]]></description>
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<banner>./itop-knownerror-mgmt/images/known-error.svg</banner>
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<options type="array">
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<choice>
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<extension_code>itop-kown-error-mgmt</extension_code>
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<title>Known Errors Management</title>
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<description>Select this option to track "Known Errors" and FAQs in iTop.</description>
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<modules type="array">
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<module>itop-knownerror-mgmt</module>
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</modules>
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</choice>
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<choice>
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<extension_code>itop-problem-mgmt</extension_code>
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<title>Problem Management</title>
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<description>Select this option track "Problems" in iTop.</description>
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<modules type="array">
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<module>itop-problem-mgmt</module>
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</modules>
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</choice>
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</options>
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</step>
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</steps>
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</installation>
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