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iTop/datamodels/2.x/itop-incident-mgmt-itil/dictionaries/ru.dict.itop-incident-mgmt-itil.php
Vincent Dumas fa8ecb956e N°8776, N°8623, N°8496, N°8445, N°8378, N°8040 & N°7755 (#769) 
* N°8776 - Move Attachemnt above caselog in the UR form in the portal
* N°8623 - French dictionaries, fix missing entries
* N°8496 - Add tooltips on Known Error class
* N°8445 - Color "Priority" on Userrequest & Incident in ITIL
* N°8378 - Missing rights on incident for SuperUser
* N°8040 - FR dico replacing left "Statut" by "Etat"
* N°7755 - Add tto_time_spent and ttr_time_spent on standard datamodel
2025-11-14 09:33:48 +01:00

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<?php
/**
* Localized data
*
* @copyright Copyright (C) 2010-2024 Combodo SAS
* @license https://opensource.org/licenses/AGPL-3.0
*
*/
/**
* @author Vladimir Kunin <v.b.kunin@gmail.com>
*
*/
Dict::Add('RU RU', 'Russian', 'Русский', [
'Menu:IncidentManagement' => 'Управление инцидентами',
'Menu:IncidentManagement+' => 'Управление инцидентами',
'Menu:Incident:Overview' => 'Обзор',
'Menu:Incident:Overview+' => 'Обзор',
'Menu:NewIncident' => 'Новый инцидент',
'Menu:NewIncident+' => 'Создать новый инцидент',
'Menu:SearchIncidents' => 'Поиск инцидентов',
'Menu:SearchIncidents+' => 'Поиск инцидентов',
'Menu:Incident:Shortcuts' => 'Ярлыки',
'Menu:Incident:Shortcuts+' => 'Ярлыки',
'Menu:Incident:MyIncidents' => 'Назначенные мне',
'Menu:Incident:MyIncidents+' => 'Инциденты, назначенные мне (в качестве агента)',
'Menu:Incident:EscalatedIncidents' => 'Эскалированные',
'Menu:Incident:EscalatedIncidents+' => 'Эскалированные инциденты',
'Menu:Incident:OpenIncidents' => 'Открытые',
'Menu:Incident:OpenIncidents+' => 'Открытые инциденты',
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Инциденты по приоритету за 14 дней',
'UI-IncidentManagementOverview-Last-14-days' => 'Количество инцидентов за 14 дней',
'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Открытые инциденты по статусу',
'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Открытые инциденты по агенту',
'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Открытые инциденты по заказчику',
]);
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('RU RU', 'Russian', 'Русский', [
'Class:Incident' => 'Инцидент',
'Class:Incident+' => '',
'Class:Incident/Attribute:status' => 'Статус',
'Class:Incident/Attribute:status+' => '',
'Class:Incident/Attribute:status/Value:new' => 'Новый',
'Class:Incident/Attribute:status/Value:new+' => '',
'Class:Incident/Attribute:status/Value:escalated_tto' => 'Эскалация TTO',
'Class:Incident/Attribute:status/Value:escalated_tto+' => '',
'Class:Incident/Attribute:status/Value:assigned' => 'Назначен',
'Class:Incident/Attribute:status/Value:assigned+' => '',
'Class:Incident/Attribute:status/Value:escalated_ttr' => 'Эскалация TTR',
'Class:Incident/Attribute:status/Value:escalated_ttr+' => '',
'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Ожидание утверждения',
'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '',
'Class:Incident/Attribute:status/Value:pending' => 'В ожидании',
'Class:Incident/Attribute:status/Value:pending+' => '',
'Class:Incident/Attribute:status/Value:resolved' => 'Решенный',
'Class:Incident/Attribute:status/Value:resolved+' => '',
'Class:Incident/Attribute:status/Value:closed' => 'Закрыт',
'Class:Incident/Attribute:status/Value:closed+' => '',
'Class:Incident/Attribute:impact' => 'Влияние',
'Class:Incident/Attribute:impact+' => '',
'Class:Incident/Attribute:impact/Value:1' => 'Департамент',
'Class:Incident/Attribute:impact/Value:1+' => '',
'Class:Incident/Attribute:impact/Value:2' => 'Служба',
'Class:Incident/Attribute:impact/Value:2+' => '',
'Class:Incident/Attribute:impact/Value:3' => 'Персона',
'Class:Incident/Attribute:impact/Value:3+' => '',
'Class:Incident/Attribute:priority' => 'Приоритет',
'Class:Incident/Attribute:priority+' => '',
'Class:Incident/Attribute:priority/Value:1' => 'Критический',
'Class:Incident/Attribute:priority/Value:1+' => 'Критический',
'Class:Incident/Attribute:priority/Value:2' => 'Высокий',
'Class:Incident/Attribute:priority/Value:2+' => 'Высокий',
'Class:Incident/Attribute:priority/Value:3' => 'Средний',
'Class:Incident/Attribute:priority/Value:3+' => 'Средний',
'Class:Incident/Attribute:priority/Value:4' => 'Низкий',
'Class:Incident/Attribute:priority/Value:4+' => 'Низкий',
'Class:Incident/Attribute:urgency' => 'Срочность',
'Class:Incident/Attribute:urgency+' => '',
'Class:Incident/Attribute:urgency/Value:1' => 'Критическая',
'Class:Incident/Attribute:urgency/Value:1+' => 'Критическая',
'Class:Incident/Attribute:urgency/Value:2' => 'Высокая',
'Class:Incident/Attribute:urgency/Value:2+' => 'Высокая',
'Class:Incident/Attribute:urgency/Value:3' => 'Средняя',
'Class:Incident/Attribute:urgency/Value:3+' => 'Средняя',
'Class:Incident/Attribute:urgency/Value:4' => 'Низкая',
'Class:Incident/Attribute:urgency/Value:4+' => 'Низкая',
'Class:Incident/Attribute:origin' => 'Источник',
'Class:Incident/Attribute:origin+' => '',
'Class:Incident/Attribute:origin/Value:in_person' => 'In-person~~',
'Class:Incident/Attribute:origin/Value:in_person+' => 'Incident created following a face-to-face discussion~~',
'Class:Incident/Attribute:origin/Value:chat' => 'Chat~~',
'Class:Incident/Attribute:origin/Value:chat+' => 'Incident created following a ~~',
'Class:Incident/Attribute:origin/Value:mail' => 'Почта',
'Class:Incident/Attribute:origin/Value:mail+' => 'Почта',
'Class:Incident/Attribute:origin/Value:monitoring' => 'Мониторинг',
'Class:Incident/Attribute:origin/Value:monitoring+' => 'Мониторинг',
'Class:Incident/Attribute:origin/Value:phone' => 'Телефон',
'Class:Incident/Attribute:origin/Value:phone+' => 'Телефон',
'Class:Incident/Attribute:origin/Value:portal' => 'Портал',
'Class:Incident/Attribute:origin/Value:portal+' => 'Портал',
'Class:Incident/Attribute:service_id' => 'Услуга',
'Class:Incident/Attribute:service_id+' => '',
'Class:Incident/Attribute:service_name' => 'Услуга',
'Class:Incident/Attribute:service_name+' => '',
'Class:Incident/Attribute:servicesubcategory_id' => 'Подкатегория',
'Class:Incident/Attribute:servicesubcategory_id+' => 'Подкатегория услуги',
'Class:Incident/Attribute:servicesubcategory_name' => 'Подкатегория услуги',
'Class:Incident/Attribute:servicesubcategory_name+' => '',
'Class:Incident/Attribute:escalation_flag' => 'Флаг эскалации',
'Class:Incident/Attribute:escalation_flag+' => 'Флаг повышенного приоритета',
'Class:Incident/Attribute:escalation_flag/Value:no' => 'Нет',
'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Нет',
'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Да',
'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Да',
'Class:Incident/Attribute:escalation_reason' => 'Причина эскалации',
'Class:Incident/Attribute:escalation_reason+' => '',
'Class:Incident/Attribute:assignment_date' => 'Дата назначения',
'Class:Incident/Attribute:assignment_date+' => '',
'Class:Incident/Attribute:resolution_date' => 'Дата решения',
'Class:Incident/Attribute:resolution_date+' => '',
'Class:Incident/Attribute:last_pending_date' => 'Дата последнего ожидания',
'Class:Incident/Attribute:last_pending_date+' => '',
'Class:Incident/Attribute:cumulatedpending' => 'Накопленное ожидание',
'Class:Incident/Attribute:cumulatedpending+' => '',
'Class:Incident/Attribute:tto' => 'TTO',
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Срок TTO',
'Class:Incident/Attribute:tto_escalation_deadline+' => 'Крайний срок назаначения агента (принятия в работу) по текущему SLA',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO пропущено',
'Class:Incident/Attribute:sla_tto_passed+' => '',
'Class:Incident/Attribute:sla_tto_over' => 'SLA TTO превышено',
'Class:Incident/Attribute:sla_tto_over+' => '',
'Class:Incident/Attribute:ttr_escalation_deadline' => 'Срок TTR',
'Class:Incident/Attribute:ttr_escalation_deadline+' => 'Крайний срок решения по текущему SLA',
'Class:Incident/Attribute:sla_ttr_passed' => 'SLA TTR пропущено',
'Class:Incident/Attribute:sla_ttr_passed+' => '',
'Class:Incident/Attribute:sla_ttr_over' => 'SLA TTR превышено',
'Class:Incident/Attribute:sla_ttr_over+' => '',
'Class:Incident/Attribute:time_spent' => 'Время на решение',
'Class:Incident/Attribute:time_spent+' => '',
'Class:Incident/Attribute:resolution_code' => 'Код решения',
'Class:Incident/Attribute:resolution_code+' => '',
'Class:Incident/Attribute:resolution_code/Value:assistance' => 'Помощь',
'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'Помощь',
'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'Исправление ошибки',
'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'Исправление ошибки',
'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'Ремонт оборудования',
'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'Ремонт оборудования',
'Class:Incident/Attribute:resolution_code/Value:other' => 'Другое',
'Class:Incident/Attribute:resolution_code/Value:other+' => 'Другое',
'Class:Incident/Attribute:resolution_code/Value:software patch' => 'Патч ПО',
'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'Патч ПО',
'Class:Incident/Attribute:resolution_code/Value:system update' => 'Обновление системы',
'Class:Incident/Attribute:resolution_code/Value:system update+' => 'Обновление системы',
'Class:Incident/Attribute:resolution_code/Value:training' => 'Обучение',
'Class:Incident/Attribute:resolution_code/Value:training+' => 'Обучение',
'Class:Incident/Attribute:solution' => 'Описание решения',
'Class:Incident/Attribute:solution+' => '',
'Class:Incident/Attribute:pending_reason' => 'Причина ожидания',
'Class:Incident/Attribute:pending_reason+' => '',
'Class:Incident/Attribute:parent_incident_id' => 'Родительский инцидент',
'Class:Incident/Attribute:parent_incident_id+' => '',
'Class:Incident/Attribute:parent_incident_ref' => 'Родительский инцидент',
'Class:Incident/Attribute:parent_incident_ref+' => '',
'Class:Incident/Attribute:parent_change_id' => 'Родительское изменение',
'Class:Incident/Attribute:parent_change_id+' => '',
'Class:Incident/Attribute:parent_change_ref' => 'Родительское изменение',
'Class:Incident/Attribute:parent_change_ref+' => '',
'Class:Incident/Attribute:parent_problem_id' => 'Родительская проблема',
'Class:Incident/Attribute:parent_problem_id+' => '',
'Class:Incident/Attribute:parent_problem_ref' => 'Родительская проблема',
'Class:Incident/Attribute:parent_problem_ref+' => '',
'Class:Incident/Attribute:related_request_list' => 'Запросы',
'Class:Incident/Attribute:related_request_list+' => 'Все пользовательские запросы, связанные с этим инцидентом',
'Class:Incident/Attribute:child_incidents_list' => 'Дочерние инциденты',
'Class:Incident/Attribute:child_incidents_list+' => 'Все инциденты, связанные с этим инцидентом',
'Class:Incident/Attribute:public_log' => 'Общий журнал',
'Class:Incident/Attribute:public_log+' => 'Информация в общем журнале доступна для пользователей портала',
'Class:Incident/Attribute:user_satisfaction' => 'Удовлетворенность пользователя',
'Class:Incident/Attribute:user_satisfaction+' => '',
'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Очень доволен',
'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Очень доволен',
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Вполне доволен',
'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Вполне доволен',
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Скорее недоволен',
'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Скорее недоволен',
'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Очень недоволен',
'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Очень недоволен',
'Class:Incident/Attribute:user_comment' => 'Комментарий пользователя',
'Class:Incident/Attribute:user_comment+' => '',
'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'Родительский инцидент',
'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Назначить',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Переназначить',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_pending' => 'В ожидание',
'Class:Incident/Stimulus:ev_pending+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'Таймаут',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_autoresolve' => 'Автоматическое решение',
'Class:Incident/Stimulus:ev_autoresolve+' => '',
'Class:Incident/Stimulus:ev_autoclose' => 'Автоматическое закрытие',
'Class:Incident/Stimulus:ev_autoclose+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Отметить как решенный',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Закрыть',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:Incident/Stimulus:ev_reopen' => 'Вновь открыть',
'Class:Incident/Stimulus:ev_reopen+' => '',
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Невозможно назначить этот же инцидент в качестве родительского',
'Class:Incident/Method:ResolveChildTickets' => 'ResolveChildTickets',
'Class:Incident/Method:ResolveChildTickets+' => 'Каскадное решение дочерних тикетов (ev_autoresolve) с установкой следующих параметров: услуга, команда, агент, информация о решении.',
'Tickets:Related:OpenIncidents' => 'Открытые инциденты',
]);
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