Ticket bizmodel,searchable,changemgmt false autoincrement ticket_change id status rank new 10 assigned 40 planned 50 approved 60 closed 100 rejected 30 $ibo-lifecycle-neutral-state-primary-color $ibo-lifecycle-neutral-state-secondary-color status new true label hardware software system network application other category hardware true reject_reason true changemanager_id Person true DEL_MANUAL changemanager_id email id]]> parent_id Change true DEL_MANUAL parent_id ref true creation_date true approval_date true fallback_plan true yes no outage no false UserRequest parent_change_id add_remove 0 0 Incident parent_change_id add_remove 0 0 Problem related_change_id add_remove 0 0 Change parent_id add_remove id]]> 0 0 1 HIGHLIGHT_CLASS_NONE images/change-approved.svg 2 HIGHLIGHT_CLASS_NONE images/change-rejected.svg 3 HIGHLIGHT_CLASS_NONE images/change-closed.svg assigned new planned assigned rejected approved SetCurrentDate approval_date Reset reject_reason rejected assigned assigned approved planned closed SetCurrentDate close_date closed approved true public Overload-DBObject false protected Overload-DBObject SetIfNull('creation_date', time()); $this->SetIfNull('last_update', time()); }]]> false protected Overload-DBObject Set('last_update', time()); }]]>

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10 20 30 40 45 50 60 70 80 90 100 110 120 10 20 30 40 50 60 70 50 0 ChangeManagement DashboardLayoutTwoCols 0 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) category 1 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) start_date:day_of_month 2 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) finalclass 3 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) status 1 ChangeManagement Change 2 ChangeManagement Change 3 ChangeManagement 1 Change:Shortcuts fast 2 Change:Shortcuts 1 fast 3 Change:Shortcuts fast id) ]]> Tickets:Related:OpenChanges itop-change-mgmt/images/change-ongoing.png yes id) AND (C.end_date < NOW() AND C.end_date > DATE_SUB(NOW(), INTERVAL 3 DAY )) ]]> Tickets:Related:RecentChanges itop-change-mgmt/images/change-done.png no id) ]]> Tickets:Related:OpenChanges itop-change-mgmt/images/change-ongoing.png yes id) AND (C.end_date < NOW() AND C.end_date > DATE_SUB(NOW(), INTERVAL 3 DAY )) ]]> Tickets:Related:RecentChanges itop-change-mgmt/images/change-done.png no id) ]]> Tickets:Related:OpenChanges itop-change-mgmt/images/change-ongoing.png yes id) AND (C.end_date < NOW() AND C.end_date > DATE_SUB(NOW(), INTERVAL 3 DAY )) ]]> Tickets:Related:RecentChanges itop-change-mgmt/images/change-done.png no Tickets:Related:OpenChanges itop-change-mgmt/images/change-ongoing.png yes DATE_SUB(NOW(), INTERVAL 3 DAY )) ]]> Tickets:Related:RecentChanges itop-change-mgmt/images/change-done.png no Tickets:Related:OpenChanges itop-change-mgmt/images/change-ongoing.png yes DATE_SUB(NOW(), INTERVAL 3 DAY )) ]]> Tickets:Related:RecentChanges itop-change-mgmt/images/change-done.png no